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10. When all of the data has been copied from the last Product Recovery disc in
11. When the recovery process is complete, the Welcome to Microsoft Windows
Passwords
As many as three passwords may be needed for any Lenovo 3000 computer: the
power-on password (POP), the hard-disk password (HDP), and the supervisor
password (SVP).
If any of these passwords has been set, a prompt for it appears on the screen
whenever the computer is turned on. The computer does not start until the
password is entered.
Exception: If only an SVP is installed, the password prompt does not appear when
the operating system is booted.
Power-on password
A power-on password (POP) protects the system from being powered on by an
unauthorized person. The password must be entered before an operating system
can be booted.
Hard-disk password
There are two hard-disk passwords (HDPs):
v User HDP—for the user
v Master HDP—for the system administrator, who can use it to get access to the
Note: There are two modes for the HDP: User only and Master + User. The
Master + User mode requires two HDPs; the system administrator enters both in
the same operation. The system administrator then provides the user HDP to the
system user.
Attention: If the user HDP has been forgotten, check whether a master HDP has
been set. If it has, it can be used for access to the hard disk drive. If no master
HDP is available, neither Lenovo nor Lenovo authorized servicers provide any
services to reset either the user or the master HDP, or to recover data from the
hard disk drive. The hard disk drive can be replaced for a scheduled fee.
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Lenovo 3000 N500 Hardware Maintenance Manual
8. After you restart the computer, the computer prompts you for a supplemental
Rescue and Recovery disc. If you have a supplemental Rescue and Recovery
disc, click OK and insert the supplemental disc. If you do not have a
supplemental disc, click No.
9. When prompted, insert the appropriate Product Recovery disc and then click
OK. The second phase of the recovery process begins.
the set, a message is displayed prompting you to restart the computer.
Remove the disc and then click YES, then a message is displayed asking you
to continue the recovery process. Click Continue to restart your computer,
then the computer restarts and the third phase of the recovery process begins.
screen is displayed. Follow the instructions on the screen to complete the
Windows setup.
hard disk even if the user has changed the user HDP
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