VTech InnoTab 3 The Learning App Tablet User Manual page 28

The cartridge icon
does not appear on
desktop
USB connection
window does
not pop up after
connecting to
computer
Clock time is not
accurate
Touch screen is
inaccurate or it is
impossible to select
the correct icon on
the screen.
Inserted a microSD
card (not included),
but the tablet cannot
recognize it.
Files copied
to the tablet's
internal memory
disappeared.
When using the
Rechargeable
Power Pack (sold
separately), the
console suddenly
turns off without
giving a "Low
Battery" warning.
For more information and troubleshooting tips, visit
www.vtechkids.com/tutorials/innotab3
25
Poor cartridge
connection
Poor USB cable
connection
Connection is running
through USB hub
Backup battery power
low
Touch screen requires
calibration.
microSD card format is
not FAT32.
The tablet's memory
was not formatted to
FAT32.
There is uneven charge
storage among the
cells in the battery
packs.
Remove the cartridge, clean it if
necessary, and then re-insert it
into the InnoTab 3.
®
Securely connect the USB cable
to InnoTab 3 and the computer.
®
Connect the InnoTab
to the computer, without using
a hub.
Replace backup battery (for
backup battery replacement
instructions, please see the
Care & Maintenance section on
page 22).
Turn the InnoTab
hold , and
turning the InnoTab
the steps on the screen.
Format the microSD card to
FAT32 in your computer.
If formatting the memory is
necessary, make sure it is
formatted to FAT32.
Charge the rechargeable battery
packs for 24 hours (keep
charging even after the battery
charging indicator light stops
flashing).
3 directly
®
3 OFF. Then
®
down when
3 ON. Follow
®