Samsung DVD-V15000K Instruction Manual page 32

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Problems and Solutions (VCR)
GB
Before contacting the Samsung after-sales service, perform the following simple checks.
Problem
No power
You cannot insert a video cassette
No playback picture or the picture
is distorted
Noise bars or streaks on playback
❿ II
When the
button is pressed
during playback, the still picture
has severe "noise bars" streaks
Video Head Cleaning
If you are unable to solve the problem after reading the above instructions, note:
The model and serial number on the rear of your DVD-VCR
The warranty information
A clear description of the problem
Then contact your nearest SAMSUNG after-sales service.
58
Explanation/Solution
Check that the power plug is connected to a wall outlet.
Have you pressed the STANDBY/ON button?
A video cassette can only be inserted with the window
side up and the safety tab facing you.
Check to see if you are using a prerecorded tape.
Press the
TRK
( or
) buttons to minimize this effect.
A still picture may have "noise bars", depending on the
condition of the tape. Press the
( or
) buttons
TRK
during SLOW motion to minimize this effect.
If poor pictures appear on a variety of cassettes, the video
heads may need cleaning. This is not a common problem
and unless it appears, the heads should not be cleaned.
When cleaning the video heads, read all instructions
provided with the head cleaning cassette. Incorrect head
cleaning can permanently damage the video heads.
Troubleshooting Guide (DVD)
Before requesting service (troubleshooting)
Problem
Ensure that the disc is installed with the label side facing up.
Check the region number of the DVD.
Disc does not play.
This player cannot play CD-ROMs, DVD-ROMs, etc. Insert a DVD, a
VIDEO-CD or a CD.
5.1 channel sound is reproduced only when the following conditions
are met. :
1) The DVD-VCR player is connected with the proper amplifier
5.1 channel sound is not
2) The disc is recorded with 5.1 channel sound.
being reproduced.
Check whether the disc being played has the "Dolby 5.1 ch" mark on
the outside.
Check if your audio system is connected and working properly.
The features or action cannot be completed at this time because:
1. The DVD's software restricts it.
The
icon appears on
2. The DVD's software doesn't support the feature (e.g., angles).
screen.
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is
out of range.
Playback mode differs from
Some of the functions selected in the Setup Menu may not work
the Setup Menu selection.
properly if the disc is not encoded with the corresponding function.
The screen ratio cannot be
The Screen Ratio is fixed on your DVDs.
changed.
No audio.
Make sure you have selected the correct Digital Output in the Audio
Options Menu.
Press power on from a cold start with no disc in the unit. Press the
❿❿ and ➛➛ buttons simultaneously on the front panel for five
seconds. Press the MENU button on the remote control to select the
Parental Mode. The Parental Mode is now unlocked as indicated on
Forgot password
the display. Press the DOWN button to select Parental. Press OK
and the Create Password display will appear. You can now set your
rating level and change your password to a new number.
Go to the contents and find the section of the instruction book that
contains the explanations regarding the current problem, and follow
If you experience other
the procedure once again.
problems.
If the problem still cannot be solved, please contact your nearest
authorized service center.
Action
Page
P6
P34
P37
P35-56
P35-39
P38
P37
59
GB

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