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Accessories
The latest generation of Alcatel GSM mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.
Standard charger
USB cable
Only use your telephone with Alcatel batteries, chargers and
accessories in your box.
Images for reference only.
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(1)
Battery
Stereo headset
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Troubleshooting
Before contacting the aftersales department, you are advised to follow the
instructions below:
•
You are advised to switch off the telephone from time to time to optimise
its performance.
•
You are advised to fully charge (
•
Avoid storing large amounts of data in your telephone as this may affect the
performance of your telephone.
and carry out the following checks:
My mobile phone will not switch on
•
Press
until the screen comes on
•
Check the battery charge level
•
Check the battery contacts, remove and reinstall your battery, then turn
your telephone back on
My phone has not responded for several minutes
•
Press the
key
•
Remove the battery and re-insert it, then switch the phone back on
My screen is difficult to read
•
Clean your screen
•
Use your mobile phone in accordance with the recommended conditions
of use
My mobile phone turns off by itself
•
Check that your keypad is locked when you are not using your mobile
phone
•
Check the battery charge level
My mobile phone has a low level of autonomy
•
Make sure you respected the complete charge timing (minimum 3 hours)
•
After a partial charge, the battery level indicator may not be exact. Wait for
at least 20 minutes after removing the charger to obtain an exact indication
................
) the battery for optimal operation.
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