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Perle UtraPort Serial Adaptors User Manual

Ultraport serial adaptors
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UltraPort Serial Adaptors
Using this on-line manual. See page 5.
Fast Contents. See page 7.
Contents. See page 8.
Index. See page 154.

User Guide

Part number: 5500152-23
Date: 19 November 2008
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Summary of Contents for Perle UtraPort Serial Adaptors

  • Page 1: User Guide

    UltraPort Serial Adaptors User Guide Part number: 5500152-23 Date: 19 November 2008 Navigating around this manual Using this on-line manual. See page 5. Fast Contents. See page 7. Contents. See page 8. Index. See page 154. Page 1...
  • Page 2 Markham, Ontario, Canada L3R 0E1 Perle reserves the right to make changes without further notice, to any products to improve reliability, function or design. JETSTREAM, JETSTREAM4000, JETSTREAM8500 and LANSTREAM2000 are trademarks of Perle Systems Limited. Microsoft, Windows 95, Windows 98, Windows NT, Windows 2000, Windows 2003 Server, Windows Vista, Windows Server 2008, and Internet Explorer are trademarks of Microsoft Corporation.
  • Page 3 FCC Note The products described in this manual have been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: A Bout This Manual

    User Guide About this manual Purpose of this manual This manual tells you how to install, configure and use the Perle UltraPort, UltraPort SI, and UltraPort Express serial adaptor cards, cabling hardware, associated drivers and utilities. Who this manual is for This manual is aimed at users who want to add extra serial ports to their system using UltraPort serial adaptor cards.

  • Page 5: Using This On-Line Manual

    Using this on-line manual The following is a brief guide to using this manual on-line. Document navigation This manual features document navigation hypertext buttons in the header area as shown in the next picture: Jump to Using this on-line manual Jump to Index Jump to Quick Reference (if included)

  • Page 6: Added Support For Sco Openserver

    Revision history Date Part number Description June 2003 5500152-10 First issue of the UltraPort user manual. October 2003 5500152-11 Support for UltraPort2 and UltraPort8i adapter cards. February 2004 5500152-12 Updated the UltraPort for Linux installation. May 2004 5500152-13 Support for Linux 2.6 kernels. June 2004 5500152-14 Support for UltraPort SI adapter cards.

  • Page 7: Fast Content

    UltraPort Serial Adaptors User Guide Fast Contents ............4 BOUT THIS MANUAL ............... 6 EVISION HISTORY ..............7 ONTENTS ................8 ONTENTS ..........12 HAPTER NTRODUCTION ....15 HAPTER NSTALLING DRIVERS AND HOST CARDS ........101 HAPTER ABLING INFORMATION A : T ........

  • Page 8: Table Of Contents

    Connection accessories ................14 HAPTER NSTALLING DRIVERS AND HOST CARDS Before you start ....................16 Downloading drivers from the Perle web site ...........17 Installing under Windows 95 and 98 ............18 General installation procedure for Windows 95 and 98 ......19 Installing device drivers and utilities............20 Configuring serial ports ................24...
  • Page 9 Installing under Windows NT ...............32 Installing under Windows 2000/XP/Server 2003/Vista/Server 2008 ..33 General setup procedure for Windows 2000/XP/Server 2003/Vista/ Server 2008 ....................34 Installing device drivers and utilities onto your system ......35 Adding additional cards and/or updating drivers ........37 Configuring serial ports ................38 Installing under SCO OpenServer and OpenServer6 ......44 General installation procedure for SCO OpenServer........45 Installing device drivers and utilities............46...
  • Page 10 Setultrap Interface Protocol Configuration Utility (UltraPort SI only)..90 Command Line Interface ................91 Uninstalling the UltraPort Driver for Linux ..........93 Installing host cards and cable accessories ..........94 Installing UltraPort, UltraPort SI, and UltraPort Express cards ....95 Installing cables and connector boxes ............96 Installing cables on UltraPort1, UltraPort1 SI, UltraPort1 Express, UltraPort2, and UltraPort2 SI cards ...............
  • Page 11 ERLE Making a technical support query ...............150 Who to contact ..................150 Information needed when making a query..........151 Making a support query via the Perle web page........152 Repair procedure ....................152 Feedback about this manual ................152 Perle support centres worldwide ..............153 ................... 154...

  • Page 12: Chapter 1 Introduction

    User Guide Chapter 1 Introduction You need to read You need to read this chapter if you want an introduction to the Perle UltraPort, UltraPort SI, this chapter if you and UltraPort Express serial adaptor cards, driver software and configuration utilities.

  • Page 13: About The Ultraport, Ultraport Si, And Ultraport Express Serial Adaptor Cards

    About the UltraPort, UltraPort SI, and UltraPort Express Serial Adaptor cards The UltraPort Serial Adaptor cards are multi-port cards which provide extra serial ports for EIA-232, EIA-422 and EIA-485 peripherals. These cards plug into your PC servers and provide 1,2, 4, 8 or 16 high speed ports suitable for remote access, data collection, point of sale or any other EIA-232, EIA-422, or EIA-485 applications.

  • Page 14: Connection Accessories

    Connection accessories The connector box or cable required for the UltraPort products you are using depends on the number of ports and product type. For details see Chapter 3 Cabling information UltraPort Serial Adaptors User Guide Chapter 1 Introduction Connection accessories Page 14...

  • Page 15: Chapter 2 Installing Drivers And Host Cards

    This chapter includes the following sections: • Before you start on page • Downloading drivers from the Perle web site on page • Installing under Windows 95 and 98 on page • Installing under Windows NT on page •...

  • Page 16: Before You Start

    Before you start Before you install your UltraPort, UltraPort SI, and UltraPort Express host cards and software, note that the procedure for installing and configuring UltraPort and UltraPort SI, UltraPort Express serial adaptor cards varies for different operating systems. To install under a particular operating system, please refer to one of the operating system specific installation procedures listed below: •...

  • Page 17: Downloading Drivers From The Perle Web Site

    Downloading drivers from the Perle web site You can install the UltraPort driver and utility software from the Perle web site. To do this proceed as follows: 1. On your PC, start the Internet browser you want to use. 2. Within your Internet browser window, select the software directory using the following URL: http://www.perle.com/downloads...

  • Page 18: Installing Under Windows 95 And 98

    Installing under Windows 95 and 98 This section tells you how to install UltraPort and UltraPort SI only host cards, software drivers and utilities under the Windows 95 and Windows 98 operating systems and includes the following: • General installation procedure for Windows 95 and 98 on page •...

  • Page 19: General Installation Procedure For Windows 95 And 98

    General installation procedure for Windows 95 and 98 The general procedure for installing UltraPort and UltraPort SI only cards under the Windows 95/98 operating systems is as follows: 1. Install any UltraPort and UltraPort SI cards and cables or connector boxes you require into your system.

  • Page 20: Installing Device Drivers And Utilities

    Installing device drivers and utilities To install or enable the UltraPort and UltraPort SI device drivers on your system proceed as follows: 1. Turn on your PC and if required, log in. If you have installed any new UltraPort or UltraPort SI cards, a Found New Hardware - “PCI Serial Controller”...
  • Page 21 2. Proceed by clicking Next and the following Add New Hardware Wizard window will appear: 3. Proceed again by clicking Next and the following Add New Hardware Wizard window will appear UltraPort Serial Adaptors User Guide Chapter 2 Installing drivers and host cards Installing under Windows 95 and 98 Page 21...
  • Page 22 4. Inset the Perle CD and check the Specify a location check box. Now either browse to, or type in the following path d:\driversultraport\win9x\x.yy. Where x.yy is the windows 95/ 98 driver version number. Then click Next and the following Add New Hardware Wizard...
  • Page 23 5. Proceed by clicking Next and the final Add New Hardware Wizard window will appear as below: 6. Proceed by clicking Finish. Windows will now copy all the files needed for the device driver. After the driver installation is complete, the driver will automatically find all of the serial ports associated with the UltraPort or UltraPort SI card.

  • Page 24: Configuring Serial Ports

    Configuring serial ports To configure UltraPort or UltraPort SI serial ports proceed as follows: 1. In the windows desktop, click on the Start button and select Settings > Control panel. The control panel window is now displayed. 2. In the control panel window, double click on the System icon. The System Properties tabbed window is displayed.
  • Page 25 3. In the System Properties tabbed window, click on the Device Manager tab. The Device Manager page is now displayed. 4. In the Device Manager page, double click on the device whose properties you wish to view. The properties tabbed window for the selected device is now displayed. UltraPort Serial Adaptors User Guide Chapter 2 Installing drivers and host cards Installing under Windows 95 and 98...
  • Page 26 5. In the properties window, click on the Port Settings tab. The Settings page is now displayed. 6. In the Port Settings page, select the configuration values you want and either click on the OK button or click on the FIFO Settings tab to display FIFO configuration settings for the device driver.
  • Page 27 7. The FIFO Settings page is now displayed as shown in the next picture Selects the port name for a given device. Allows you to select the default port name or change it to any unused port name. Default display is the currently assigned port name.
  • Page 28 9. The Protocol Settings page is now displayed as shown in the next picture 10.In the Protocol Settings page, select the configuration values you want and click on the OK button. Re-configuration of ports is now complete. Protocol Type: The valid software switchable protocol types are EIA-232, EIA-422, EIA-485 Full Duplex and EIA-485 Half Duplex.
  • Page 29 Line Termination: The line termination parameter is not changeable by the user in EIA-232 mode. However both EIA-422 and EIA-485 modes are defaulted to disabled but can be enabled by the user if needed. EIA-485 HDX Local Echo: Local echo by default is on. This parameter applies only to EIA-485 half duplex mode.

  • Page 30: Removing Drivers And Utilities From Your System

    Removing drivers and utilities from your system To remove drivers and utilities from your system proceed as follows: 1. In the windows desktop, click on the Start button and select Settings > Control panel. The control panel window is now displayed. UltraPort Serial Adaptors User Guide Chapter 2 Installing drivers and host cards Installing under Windows 95 and 98...
  • Page 31 3. In the System Properties tabbed window, click on the Device Manager tab The Device Manager page is now displayed. 4. In the Device Manager page, click on the Perle Multi-function adapter that you wish to remove, highlighting it then press the Remove button.

  • Page 32: Installing Under Windows Nt

    Windows NT operating system is as follows: Note The Perle PortDirector software contains drivers for the UltraPort and UltraPort SI host cards only. You will need to install the PortDirector for Windows NT on your system in order to use the UltraPort and UltraPort SI host cards.

  • Page 33: Installing Under Windows 2000/Xp/Server 2003/Vista/Server 2008

    Installing under Windows 2000/XP/Server 2003/Vista/ Server 2008 This section describes how to install the UltraPort, UltraPort SI, and UltraPort Express driver software under Microsoft Windows 2000, XP, Server 2003, Vista, or Server 2008. This section includes the following: • General setup procedure for Windows 2000/XP/Server 2003/Vista/Server 2008 page •...

  • Page 34: General Setup Procedure For Windows 2000/Xp/Server 2003/Vista/Server 2008

    General setup procedure for Windows 2000/XP/Server 2003/Vista/Server 2008 The general procedure for installing UltraPort, UltraPort SI, and UltraPort Express cards under the Windows 2000, XP, Server 2003, Vista, or Server 2008 operating systems is as follows: 1. Install any UltraPort and cards and cables or connector boxes you require into your system.

  • Page 35: Installing Device Drivers And Utilities Onto Your System

    Found New Hardware wizard as shown below. 2. In the Found New Hardware wizard, click the Cancel button. 3. Download the lastest UltraPort/UltraPort SI/UltraPort Express driver file from the Perle website for your operating system: pserial-x86.exe for 32-bit Windows operating systems pserial-amd64.exe for 64-bit Windows operating systems...
  • Page 36 4. Double-click the installation executable that you downloaded in step 3, and follow the installation wizard steps: UltraPort Serial Adaptors User Guide Chapter 2 Installing drivers and host cards Installing under Windows 2000/XP/Server 2003/Vista/Server 2008 Page 36...

  • Page 37: Adding Additional Cards And/Or Updating Drivers

    (depending on your Windows operating system and settings). To ensure you have the latest driver installed after you add new hardware, you can either: • Click Start > All Programs > Perle > Perle-Serial > Update Driver • Reinstall the drivers as described in...

  • Page 38: Configuring Serial Ports

    Configuring serial ports To configure UltraPort and UltraPort SI and UltraPort Express serial ports under Windows 2000, XP, Server 2003, Vista, or Server 2008 proceed as follows: 1. In the Windows desktop, click on the Start button and select Settings > Control Panel The control panel window is now displayed.
  • Page 39 5. In the Device Manager window, click on the Multiport serial adapters icon to display the currently installed devices. 6. In the Device Manager window, double click on the device whose properties you want to view or change The device Properties tabbed window is now displayed. 7.
  • Page 40 9. If the COM port belongs to a UltraPort SI card then you can click on the Advanced button to access the software switchable interface modes as shown in the next diagram. Protocol Type: The valid software switchable protocol types are EIA-232, EIA-422, EIA-485 Full Duplex and EIA-485 Half Duplex.
  • Page 41 EIA-485 HDX Local Echo: Local echo by default is on. This parameter applies only to EIA-485 half duplex mode. All characters will be echoed to the user and transmitted across the serial ports. Some EIA-485 applications require local echo to be enable in order to monitor the loopback data to determine that line contention has occurred.
  • Page 42 In the FIFO Settings page, set the FIFO buffer levels using the parameters detailed in the table. Parameter Description Tx FIFO Limit Sets the overall size of the Transmit FIFO buffer.You use this when you want to restrict the size of the buffer in order to control the data flow.
  • Page 43 Parameter Description Rx FIFO Trigger Level Sets the level at which the com port Receive FIFO buffer is filled before the data is passed on to an application. For example, if set to 16 bytes, 16 bytes of data are accumulated at a time before data is passed on to an application.

  • Page 44: Installing Under Sco Openserver And Openserver6

    Installing under SCO OpenServer and OpenServer6 This section tells you how to install host cards, software drivers and utilities under the SCO OpenServer operating system and includes the following: • General installation procedure for SCO OpenServer on page • Installing device drivers and utilities on page •...

  • Page 45: General Installation Procedure For Sco Openserver

    General installation procedure for SCO OpenServer The general procedure for installing and configuring host cards, drivers software and associated utilities for the SCO OpenServer operating system is as follows: 1. Install any UltraPort, UltraPort SI, and UltraPort Express cards you require into your system.

  • Page 46: Installing Device Drivers And Utilities

    Installing device drivers and utilities To install the SPEED device drivers and utilities for the SCO OpenServer operating system proceed as follows: 1. Login to your system as super user. 2. Load the CDROM into your system CD drive. 3. At the command prompt, make a directory for your installation by typing: mkdir /cdrom 4.
  • Page 47 7. In the Software Manager menu, click on Software > Install New. The Begin Installation window is now displayed as shown in the next picture. Click here to select the local host as the host machine. 8. In the Begin Installation window, select the local host as the machine to install from by clicking on the From localhostname button and then click on Continue.
  • Page 48 10.In the Enter Image Directory window, enter the following in the Image directory field: /cdrom/drivers/ultraport/openserver/x.y.z, where x.y.z is the version number of the driver for SCO OpenServer 5. /cdrom/drivers/ultraport/openserver6/x.y.z, where x.y.z is the version number of the driver for SCO OpenServer 6. Note The example and picture above show a directory name including /cdrom, You can either include this name in the path or use another directory name to suit your...
  • Page 49 12.In the Install Selection window, click on the Install button. The following progress message is now displayed. The above window will display various progress messages and then the Speed Installation Options window will be displayed. 13.If required, in the Speed Installation Options window, select the Re-Link kernel option. Hint If you are installing more then one driver, you can de-select this option until you have installed all the drivers and utilities you require to save time.
  • Page 50 15.In the message window click on OK to continue the installation process. The following message is now displayed upon completion of the installation process. 16.In the message window, click on OK to close the window. The software manager window is now updated to show the driver you have installed as shown in the next picture.

  • Page 51: Serial Port Naming Conventions

    Serial port naming conventions Each serial port has three device nodes associated with it. Each node takes the form of a file which you can access from operating system utilities and user applications. Details of these nodes are shown in the next table. Device name Function Description...

  • Page 52: Configuring Serial Ports

    In the SCO OpenServer desktop, open the System Administration folder. The System Administration window is now displayed. b. In the System Administration window, click on the Perle Speed folder on OpenServer 5 or Perle-Serial folder for OpenServer 6 to open it.
  • Page 53 Menus see page Select one or more ports from this list. Select a Select a getty terminal type definition here. here. page 55 page Enables or disables flow control. page 55 Enables or disables login. page 55 Menu map The Port Configuration tool menu is as follows: Menu option Description...
  • Page 54 Selecting ports 2. In the Port Configuration window, select the ports you want you want to configure by clicking on one or more items in the list of ports (example in next picture). Hint To select multiple items which follow each other in the list, hold down the Shift key and click on all the items you want.
  • Page 55 Selecting terminal 4. In the Terminal type list, double click on the terminal type you want for the currently type selected ports. Alternatively, single click on the item you want in the Terminal type list and press the Set button. The list of ports is now updated to show the new terminal type.
  • Page 56 8. If required, in the Port Configuration window, select the ports whose logins status you want to change, then click on one of the following to change the login status: Click on Enable logins for a port Enable button Disable logins for a port Disable button The selected ports in the list now are updated show their new login status.

  • Page 57: Setultrap Interface Protocol Configuration Utility (Ultraport Si Only)

    Setultrap Interface Protocol Configuration Utility (UltraPort SI only) Perle provides a command line utility that allows the user to configure each UltraPort SI serial ports for features EIA-232, EIA-422, EIA-485 full duplex and EIA-485 half duplex. Note The default interface protocol for the Perle UltraPort SI cards is EIA-232.
  • Page 58 Configuration Option description option 485hdx 485fdx Baud rate multiplier optional optional optional optional (1,2,4,8, (1,2,4,8, (1,2,4,8, (1,2,4,8, 16,32) 16,32) 16,32) 16,32) Slew rate limiting optional optional optional optional fast/slow fast/slow fast/slow fast/slow Line termination optional optional optional (term/ (term/ (term/ unterm) unterm) unterm)
  • Page 59 (-s) Slew Rate Limiting: The default setting for slew rate limiting is fast. This will allow higher baud rate speeds on each EIA interface port. Slew rate limiting enabled, minimizes EMI and reduces reflections caused by improperly terminated cables. Operation in slew rate limited mode reduces the amplitudes of high-frequency harmonics.

  • Page 60: Removing Drivers And Utilities From Your System

    Removing drivers and utilities from your system To remove the SPEED device drivers and utilities for the SCO OpenServer operating system proceed as follows: 1. In the SCO OpenServer desktop, double click on the System Administration folder. The System Administration window is now displayed. 2.
  • Page 61 5. In the confirmation window, click on the Remove button. The software is now removed and the following Kernel re-link message is now displayed as shown in the next picture (not displayed under SCO OpenServer 6). The Kernel re-link message window now closes and the removal continues. A message is displayed upon completion.

  • Page 62: Installing Under Sco Unixware

    Installing under SCO UnixWare This section tells you how to install host cards, software drivers and utilities under the SCO UnixWare operating system and includes the following: • General installation procedure for SCO UnixWare on page • Installing drivers and utilities on page •...

  • Page 63: General Installation Procedure For Sco Unixware

    General installation procedure for SCO UnixWare The general procedure for installing and configuring host cards, drivers software and associated utilities for the SCO UnixWare operating system is as follows: 1. Install any UltraPort cards you require into your system. See Installing host cards and cable accessories on page...

  • Page 64: Installing Drivers And Utilities

    Installing drivers and utilities To install the SPEED device drivers and utilities for the SCO UnixWare operating system proceed as follows: 1. Login to your system as root. 2. Load the CDROM into your system CD drive. 3. Mount the CDROM to a mount point, for example /cdrom. 4.

  • Page 65: Serial Port Naming Conventions

    Serial port naming conventions Each serial port has three device nodes associated with it. Each node takes the form of a file which you can access from operating system utilities and user applications. Details of these nodes are shown in the next table. Device name Function Description...

  • Page 66: Configuring Serial Ports

    Configuring serial ports The software provided with the SCO UnixWare operating system includes a utility called Serial Manager which allows you to configure the extra serial ports you have added to your system. Note On UnixWare 7.0, you must apply a patch file called ptf7053 before using the Serial Manager. You can find the patch on the SCO web site at: http://www.sco.com To configure serial ports with Serial Manager proceed as follows:...
  • Page 67 1. At the command prompt, type scoadmin The System Administration window is now displayed as shown in the next picture. 2. In the System Administration tool window, click on the Hardware folder and then select Serial Manager The Serial Manager window is now displayed showing the host cards (including SPEED) currently present on the system.
  • Page 68 3. In the Serial Manager window, select the host card you want. Then in the Serial Manager menu, click on View > Ports. The Serial Manager window now displays the ports available for the selected host card as shown in the next picture. 4.
  • Page 69 5. In the Modify Serial Port window, set the parameters shown in the next table Parameter Set to Port Type Select either Local Terminal or Modem Configure port incoming only Speed the speed value you require Note Because the system does not support the selection of speeds above 115200 bps, lower baud rates have been permanently remapped to support higher port speeds.

  • Page 70: Setultrap Interface Protocol Configuration Utility (Ultraport Si Only)

    Setultrap Interface Protocol Configuration Utility (UltraPort SI only) Perle provides a command line utility that allows the user to configure each UltraPort SI serial port individually for EIA-232, EIA-422, EIA-485 full duplex or EIA-485 half duplex prototcol.taken. Note The default interface protocol for the Perle UltraPort SI cards is EIA-232.
  • Page 71 Configuration Option description option 485hdx 485fdx Interface mode default optional optional optional 485hdx 485fdx Baud rate multiplier optional optional optional optional (1,2,4,8, (1,2,4,8, (1,2,4,8, (1,2,4,8, 16,32) 16,32) 16,32) 16,32) Slew rate limiting optional optional optional optional fast/slow fast/slow fast/slow fast/slow Line termination optional optional...
  • Page 72 (- m ) Interface mode: The valid software switchable protocol types are EIA-232, EIA-422, EIA-485 Full Duplex and EIA-485 Half Duplex. Each port on the UltraPort SI are independent of each other and therefore you may select different protocols per serial port. (-x) Baud Rate multiplier: The baud rate multiplier allows the user to multiply the configured baud rate by 1, 2, 4, 8,16 or 32, hence achieving greater speeds on the UltraPort SI serial interfaces.

  • Page 73: Removing Drivers And Utilities From Your System

    etc/setultrap -f /dev/term/z1 -m 485hdx -t term -b 5 -sets serial port z1 to EIA-485 half duplex, termination enabled, control bit-delay 5. These commands may be added to a startup script to cause them to run automatically whenever the system is started. A sample commented out startup script (/etc/rc.setulrap) is supplied with this driver.

  • Page 74: Installing Under Solaris

    Installing under Solaris This section tells you how to install host cards, software drivers and utilities under the Solaris operating system and includes the following: • General installation procedure for Solaris on page • Installing drivers and utilities on page •...

  • Page 75: General Installation Procedure For Solaris

    General installation procedure for Solaris The general procedure for installing and configuring host cards, drivers software and associated utilities for the Solaris operating system is as follows: 1. Install any UltraPort cards you require into your system. See Installing host cards and cable accessories on page Note...

  • Page 76: Installing Drivers And Utilities

    Installing drivers and utilities To install the device drivers and utilities for the Solaris operating system proceed as follows: 1. Login to your system as root. 2. Load the CDROM into your system CD drive. 3. Mount the CDROM to a mount point, for example /cdrom. 4.

  • Page 77: Serial Port Naming Conventions

    Serial port naming conventions By default, each port is associated with three entries under the /dev directory. Two take the form /dev/comfxy and /dev/term/comfxy where x is the card number (1-4) and y is a lower case letter in the range a-p. a is port 1, ..., p is port 16. These device names are intended for local devices.

  • Page 78: Configuring Serial Ports

    Configuring serial ports The software provided with the Solaris operating system includes a utility called admintool which allows you to configure the extra serial ports you have added to your system. To configure serial ports with admintool proceed as follows: 1.
  • Page 79 2. In the Admintool: Users window, click on Browse > Serial Ports. The Admintool: Serial Ports window is now displayed showing all serial ports currently present on the system UltraPort Serial Adaptors User Guide Chapter 2 Installing drivers and host cards Installing under Solaris Page 79...
  • Page 80 3. .In the Admintool: Serial Ports window, select the port you want to configure. To configure the port, click on Edit > Modify. The Admintool: Modify Serial Port window is now displayed. UltraPort Serial Adaptors User Guide Chapter 2 Installing drivers and host cards Installing under Solaris Page 80...
  • Page 81 In the Admintool: Modify Serial Port window you can click on the Expert button to show more fields, as shown in the next picture. 4. In the Admintool: Modify Serial Port window, set the parameters you require. Note Because the system does not support the selection of speeds above 460800 bps, lower baud rates have been permanently remapped to support higher port speeds.

  • Page 82: Setultrap Interface Protocol Configuration Utility (Ultraport Si Only)

    Setultrap Interface Protocol Configuration Utility (UltraPort SI only) Perle provides a command line utility that allows the user to configure each UltraPort SI serial ports for features EIA-232, EIA-422, EIA-485 full duplex and EIA-485 half duplex. Note The default interface protocol for the Perle UltraPort SI cards is EIA-232.
  • Page 83 Configuration Option description option 485hdx 485fdx Baud rate multiplier optional optional optional optional (1,2,4,8, (1,2,4,8, (1,2,4,8, (1,2,4,8, 16,32) 16,32) 16,32) 16,32) Slew rate limiting optional optional optional optional fast/slow fast/slow fast/slow fast/slow Line termination optional optional optional (term/ (term/ (term/ unterm) unterm) unterm)
  • Page 84 (-s) Slew Rate Limiting: The default setting for slew rate limiting is fast. This will allow higher baud rate speeds on each EIA interface port. Slew rate limiting enabled, minimizes EMI and reduces reflections caused by improperly terminated cables. Operation in slew rate limited mode reduces the amplitudes of high-frequency harmonics.

  • Page 85: Removing Drivers And Utilities From Your System

    Removing drivers and utilities from your system To remove the software drivers from your system under the Solaris operating system proceed as follows: 1. At the command prompt, type pkgrm comf and press Enter The driver and associated utilities are now removed from your system. UltraPort Serial Adaptors User Guide Chapter 2 Installing drivers and host cards Installing under Solaris...

  • Page 86: Installing Under Linux

    The UltraPort Express cards installed on Linux machines use the perle-serial driver for Linux. The driver supports the Linux kernel versions 2.4 and 2.6. The Kernel header files are needed for kernel 2.4.

  • Page 87: Uninstall Patch Versions

    Uninstall Patch Versions The Perle-Serial driver version 2.0 and higher is a standalone kernel module. If previous patches have been made to the kernel for the UltraPort card, then these patches must be uninstalled before the new driver module can be installed.

  • Page 88: Install From Source Rpm

    The <arch> value is the architecture of your LINUX machine such as “i386” or “alpha”. Install from Tar File 1. Log in to the LINUX system as root user. 2. At the LINUX prompt, copy the supplied perle-serial .tgz file onto your system in the /tmp directory. 3. Unpack the file using the command: tar –xzvf perle-serial-<version>-<release>.tgz...

  • Page 89: Creating Devices For The Attached Ports

    2 digit port number. The perle-serial driver has been installed so that it will automatically be loaded the first time an UltraPort device is used. However, if more than one UltraPort card has been installed in the Linux machine, then the driver can be manually loaded to determine which terminal device numbers have been assigned to each card.

  • Page 90: Ultraport 8I And Ultraport81 Express Rts/Dtr Option

    UltraPort 8i and UltraPort81 Express RTS/DTR option The Perle UltraPort8i and Ultraport81 Express can only support either RTS or DTR. There is a utility included with this driver to configure which signal will be active. The configuration is stored in the modules.conf file.

  • Page 91: Command Line Interface

    Command Line Interface setultrap -f device_name -l setultrap -f device_name -x baud-multiplier setultrap -f device_name -m 232 [-s fast|slow] setultrap -f device_name -m 422 [-s fast|slow] [-t term|unterm] setultrap -f device_name -m 485fdx [-s fast|slow] [-t term|unterm] [-a auto|rts] [-b 0-15] setultrap -f device_name -m 485hdx [-s fast|slow] [-t term|unterm] [-e echoon|echooff] [-a auto|rts] [-b 0-15] -l list protocol configuration for serial device(s)
  • Page 92 Configuration Option description option 485hdx 485fdx EIA-485 HDX local optional echo echoon/ echoff EIA-485 TX Driver optional optional Control (auto/rts) (auto/rts) Auto EIA-485 bit delay optional optional ( 0 -15) ( 0 -15) (-f) Specifies the port the action should be taken on. /dev/ttyPS1 - specifies port 1 /dev/ttyPS1,/dev/ttyPS64 -specifies port 1 through port 64 (ranges are separated by a comma)

  • Page 93: Uninstalling The Ultraport Driver For Linux

    A sample commented out startup script is (/etc/init.d/ rc.setultrap) supplied with this driver. Uninstalling the UltraPort Driver for Linux To uninstall the driver enter the following command: rpm -e perle-serial UltraPort Serial Adaptors User Guide Chapter 2 Installing drivers and host cards Installing under Linux...

  • Page 94: Installing Host Cards And Cable Accessories

    Installing host cards and cable accessories This section describes the mechanical installation of the UltraPort or UltraPort SI host cards and associated connector boxes and cables for 1,2, 4, 8 and 16 ports and includes the following: • Installing UltraPort, UltraPort SI, and UltraPort Express cards on page •...

  • Page 95: Installing Ultraport, Ultraport Si, And Ultraport Express Cards

    Installing UltraPort, UltraPort SI, and UltraPort Express cards This section describes the mechanical installation of UltraPort cards. To install an UltraPort host card proceed as follows: Note The exact location of host card slots varies for different systems, for exact mechanical details of your system, refer to your system documentation.

  • Page 96: Installing Cables And Connector Boxes

    Installing cables and connector boxes This section describes the mechanical installation of cables and connector boxes to the UltraPort host cards for 1, 2, 4, 8 and 16 ports and includes the following: • Installing cables on UltraPort1, UltraPort1 SI, UltraPort1 Express, UltraPort2, and UltraPort2 SI cards on page •...

  • Page 97: Installing Cables On Ultraport1, Ultraport1 Si, Ultraport1 Express, Ultraport2, And Ultraport2 Si Cards

    Installing cables on UltraPort1, UltraPort1 SI, UltraPort1 Express, UltraPort2, and UltraPort2 SI cards The UltraPort1, UltraPort1 SI and the UltraPort1 Express have a single DB9 male connector on the back panel and UltraPort2 and UltraPort2 SI cards have two DB9 male connectors on the back panel.

  • Page 98: Installing Fan-Out Cables And Connector Boxes On Ultraport4 Si-Lp, Ultraport4 Express Hd, Ultraport 8 Si, Ultraport8, And Ultraport8 Express Hd Cards

    Installing fan-out cables and connector boxes on UltraPort4 SI-LP, UltraPort4 Express HD, UltraPort 8 SI, UltraPort8, and UltraPort8 Express HD cards UltraPort4 Express HD, UltraPort4 SI-LP, UltraPort8 SI and , UltraPort8 UltraPort8 Express HD cards have a single VHDCI-68 connector on the back panel. It provides the signals for 4 or 8 serial ports.

  • Page 99: Installing Fan-Out Cables And Connector Boxes On Ultraport16 And Ultraport16 Si Cards

    Installing fan-out cables and connector boxes on UltraPort16 and UltraPort16 SI cards UltraPort16 and UltraPort16 SI cards have two VHDCI-68 connectors on the back panel. Each one provides the signals for 8 serial ports, to provide a total of 16 ports. The connectors are labelled “1 - 8”...

  • Page 100: Removing Host Cards

    Removing host cards To remove an UltraPort card from your system, proceed as follows: Note The exact location of host card slots varies for different systems, for exact mechanical details of your system, refer to your system documentation. Warning Dangerous voltages exist inside computer systems. Before removing host cards from your system, turn off the power supply and unplug the power cord.

  • Page 101: Chapter 3 Cabling Information

    User Guide Chapter 3 Cabling information You need to read You need to read this chapter if you want cabling information for the Perle UltraPort and this chapter if you UltraPort SI and UltraPort Express serial adaptor cards. want to...

  • Page 102: Definitions Of Signals And Direction

    Definitions of Signals and Direction EIA-232 EIA-422 EIA-485 Direction Description Ring Indicator Data Carrier Detect Request To Send RTS+ Request to Send RTS- Request to Send Data Set Ready Transmit Data TXD+ Transmit Data TXD- Transmit Data TXD-/RXD- In/Out Transmit/Receive Data TXD+/RXD+ In/Out Transmit/Receive Data...

  • Page 103: Host Card Back Panel Connectors And Pinouts

    Host card back panel connectors and pinouts This section contains diagrams and pinout information for the UltraPort host card back panel connectors contains the following: DB9 back panel connectors and pinout on page RJ45 back panel connectors and pinout on page UltraPort4 SI-RJ45 Switches on page VHDCI-68 Ultra SCSI back panel connectors and pinout...

  • Page 104: Db9 Back Panel Connectors And Pinout

    DB9 back panel connectors and pinout The following diagram shows the UltraPort2/UltraPort2 SI, UltraPort 1/UltraPort1 SI, the UltraPort1 SI Low Profile and UltraPort1 Expressback panels respectively. DB9M pin EIA-232 EIA-422 EIA-485 CTS- RXD+ RXD+ TXD- TXD-/RXD- TXD+ TXD+/RXD+ S-GND S-GND S-GND RXD- RXD-...

  • Page 105: Rj45 Back Panel Connectors And Pinout

    RJ45 back panel connectors and pinout The following diagram shows the UltraPort2 Express, UltraPort4/UltraPort4 SI RJ-45 and UltraPort4 Express cards back panel. The connector pinout for each RJ45 socket fitted to theUltraPort2 Express, UltraPort4, UltraPort4 SI, and UltraPort4 Express cards are as follows: RJ45 10-pin RJ45 8-pin EIA-232...

  • Page 106: Ultraport4 Si-Rj45 Switches

    The UltraPort 4 SI-RJ45 card has 4 switches (one for each port) which can be found next to each serial RJ-45 connector. These switches allow the user to switch between Perle’s, Digi’s, or Digi ALTPIN EIA-232 pin-out assignments for the RJ-45 connectors. Please see the table below for the...

  • Page 107: Rj12 Back Panel Connectors And Pinout

    RJ12 back panel connectors and pinout The following diagram shows the UltraPort8i card and UltraPort81 Express back panel: Port 1 Pin 1 The connector pinout for each RJ12 socket fitted to the UltraPort8i and UltraPort81 Express card is as follows: RJ12 pin EIA-232 DTR or RTS...

  • Page 108: Vhdci-68 Ultra Scsi Back Panel Connectors And Pinout

    VHDCI-68 Ultra SCSI back panel connectors and pinout The following diagram shows the UltraPort4/UltraPort4 SI and UltraPort4/UltraPort4 SI Low Profile and UltraPort4 Express HD back panels respectively. Note The UltraPort fan-out cables need to be secured or supported in case of sudden contact or excessive weight on the cables.
  • Page 109 VHDCI-68 Ultra SCSI Pin Number EIA-232 EIA-422 EIA-485 RTS4+ RTS4 RTS4- DCD4 CTS4- DTR4 TXD4+ TXD4+/RXD4+ DSR4 RXD4- RXD4- TXD4 TXD4- TXD4-/RXD4- S-GND S-GND S-GND TXD3 TXD3- TXD3-/RXD3- DSR3 RXD3- RXD3- DTR3 TXD3+ TXD3+/RXD3+ DCD3 CTS3- RTS3 RTS3- RTS3+ CTS3 CTS3+ RXD3 RXD3+...
  • Page 110 VHDCI-68 Ultra SCSI Pin Number EIA-232 EIA-422 EIA-485 RXD1 RXD1+ RXD1+ 35-42 S-GND S-GND S-GND 44-59 S-GND S-GND S-GND 61-68 The following diagram shows the UltraPort8 (old standard height PCI PCB board), UltraPort16/UltraPort16 SI, UltraPort8/UltraPort8 SI, and UltraPort8 Express Low profile back panels respectively Note The UltraPort fan-out cables need to be secured or supported in case...
  • Page 111 The connector pinout for each VHDCI-68 Ultra SCSI connector fitted to the UltraPort8 (old standard height PCI PCB board), UltraPort16/UltraPort16 SI, UltraPort8/UltraPort8 SI, and UltraPort8 Express HD Low profile are as follows: Ports 1-8 of VHDCI-68 Connector for UltraPort8, UltraPort8 SI, UltraPort8 Express HD, UltraPort16, and UltraPort16 SI adapter cards VHDCI-68 Ultra SCSI Pin...
  • Page 112 VHDCI-68 Ultra SCSI Pin Number EIA-232 EIA-422 EIA-485 DSR1 RXD1- RXD1- DTR1 TXD1+ TXD1+/RXD1+ DCD1 CTS1- RTS1 RTS1- RTS1+ CTS1 CTS1+ RXD1 RXD1+ RXD1+ RXD8 RXD8+ RXD8+ CTS8 CTS8+ RTS8+ RTS8 RTS8- DCD8 CTS8- DTR8 TXD8+ TXD8+/RXD8+ DSR8 RXD8- RXD8- TXD8 TXD8- TXD8-//RXD8-...
  • Page 113 VHDCI-68 Ultra SCSI Pin Number EIA-232 EIA-422 EIA-485 TXD4 TXD4- TXD4-//RXD4- S-GND S-GND S-GND TXD2 TXD2- TXD2-/RXD2- DSR2 RXD2- RXD2- DTR2 TXD2+ TXD2+/RXD2+ DCD2 CTS2- RTS2 RTS2- RTS2+ CTS2 CTS2+ RXD2 RXD2+ RXD2+ Ports 9-16 of second VHDCI-68 Connector for UltraPort16 and UltraPort16 SI cards VHDCI-68 Ultra SCSI Pin Number...
  • Page 114 VHDCI-68 Ultra SCSI Pin Number EIA-232 EIA-422 EIA-485 RXD13 RXD13+ RXD13+ RXD11 RXD11+ RXD11+ CTS11 CTS11+ RI11 RTS11+ RTS11 RTS11- DCD11 CTS11- DTR11 TXD11+ TXD11+/RXD11+ DSR11 RXD11- RXD11- TXD11 TXD11- TXD11-//RXD11- S-GND S-GND S-GND TXD9 TXD9- TXD9-/RXD9- DSR9 RXD9- RXD9- DTR9 TXD9+ TXD9+/RXD9+...

  • Page 115: Connector Box And Cable Guide

    VHDCI-68 Ultra SCSI Pin Number EIA-232 EIA-422 EIA-485 RTS14 RTS14- RI14 RTS14+ CTS14 CTS14+ RXD14 RXD14+ RXD14+ RXD12 RXD12+ RXD12+ CTS12 CTS12+ RI12 RTS12+ RTS12 RTS12- DCD12 CTS12- DTR12 TXD12+ TXD12+/RXD12+ DSR12 RXD12- RXD12- TXD12 TXD12- TXD12-//RXD12- S-GND S-GND S-GND TXD10 TXD10- TXD10-/RXD10-...
  • Page 116 Card edge Cable or connector box For connector Product connector options pinouts see... UltraPort4 RJ45 - DB9M Converter page 119 Express UltraPort4 SI RJ45 - DB9F Converter page 119 UltraPort4 RJ45 - Speed Converter page 120 Express HD RJ45 - Digi Converter page 121 RJ45 - Digi ALTPIN Converter page 122...

  • Page 117: Connector Box And Cable Pinouts

    Connector box and cable pinouts This section contains pinout information for the UltraPort product range connector box and cable accessories and contains the following: • RJ45 10-pin to DB25 converter on page • RJ45 10-pin to DB9 converter on page •...

  • Page 118: Rj45 10-Pin To Db25 Converter

    RJ45 10-pin to DB25 converter RJ45 pin DB25 Pin EIA-232 EIA-422 EIA-485 RTS+ CTS- RTS- RXD- RXD- TXD- TXD-/RXD- RXD+ RXD+ S-GND S-GND S-GND CTS+ TXD+ TXD+/RXD+ 1 & Shell 1 & Shell C-GND C-GND C-GNDl UltraPort Serial Adaptors User Guide Chapter 3 Cabling information Connector box and cable pinouts Page 118...

  • Page 119: Rj45 10-Pin To Db9 Converter

    RJ45 10-pin to DB9 converter RJ45 pin DB9 Pin EIA-232 EIA-422 EIA-485 RTS+ CTS- RTS- RXD- RXD- TXD- TXD-/RXD- RXD+ RXD+ S-GND S-GND S-GND CTS+ TXD+ TXD+/RXD+ Shell Shell C-GND C-GND C-GND UltraPort Serial Adaptors User Guide Chapter 3 Cabling information Connector box and cable pinouts Page 119...

  • Page 120: Rj45 10-Pin To Rj45 Speed Converter

    RJ45 10-pin to RJ45 SPEED converter RJ45 10-pin RJ45 10-pin RJ45 8-pin to card SPEED SPEED EIA-232 S-GND Shell Shell Shell C-GND UltraPort Serial Adaptors User Guide Chapter 3 Cabling information Connector box and cable pinouts Page 120...

  • Page 121: Rj45 10-Pin To Rj45 Digi Converter

    RJ45 10-pin to RJ45 Digi converter RJ45 10-pin RJ45 10-pin RJ45 8-pin to card Digi Digi EIA-232 S-GND Shell 4 & Shell 3 & Shell C-GND UltraPort Serial Adaptors User Guide Chapter 3 Cabling information Connector box and cable pinouts Page 121...

  • Page 122: Rj45 10-Pin To Rj45 Digi Altpin Converter

    RJ45 10-pin to RJ45 Digi ALTPIN converter RJ45 10-pin RJ45 10-pin RJ45 8-pin to card Digi ALTPIN Digi ALTPIN EIA-232 S-GND Shell 4 & Shell 3 & Shell C-GND UltraPort Serial Adaptors User Guide Chapter 3 Cabling information Connector box and cable pinouts Page 122...

  • Page 123: Rj45 Connector Box

    RJ45 connector box Connect peripheral cable here via RJ45 RJ45 connector block Push fit onto card edge connector Note The UltraPort connector box cable needs to be secured or supported in case of sudden contact or excessive weight on the cables. Please ensure that adequate caution is taken to avoid possible damage to the UltraPort card or Host system.

  • Page 124: Db25 Connector Box

    DB25 connector box Note The UltraPort connector box cable needs to be secured or supported in case of sudden contact or excessive weight on the cables. Please ensure that adequate caution is taken to avoid possible damage to the UltraPort card or Host system.

  • Page 125: Db9 Connector Box

    DB9 connector box Note The UltraPort connector box cable needs to be secured or supported in case of sudden contact or excessive weight on the cables. Please ensure that adequate caution is taken to avoid possible damage to the UltraPort card or Host system.

  • Page 126: Db25 Fan-Out Cable

    DB25 Fan-out cable Port numbers labelled on DB25 connectors Push fit onto card edge connector Connect peripheral cable here Note The UltraPort fan-out cables need to be secured or supported in case of sudden contact or excessive weight on the cables. Please ensure that adequate caution is taken to avoid possible damage to the UltraPort card or Host system.

  • Page 127: Db9 Fan-Out Cable

    DB9 Fan-out cable Note The UltraPort fan-out cables need to be secured or supported in case of sudden contact or excessive weight on the cables. Please ensure that adequate caution is taken to avoid possible damage to the UltraPort card or Host system.

  • Page 128: Appendix A : Transparent Printing

    UltraPort Serial Adaptors User Guide Appendix A : Transparent printing You need to read You need to read this appendix if you want background information on transparent printing. this appendix if you want to... This appendix gives an overview of the transparent printing feature offered for the OpenServer and Unixware operating systems.

  • Page 129: What Is Transparent Printing

    What is transparent printing? Most terminals have an auxiliary (AUX) port which can be connected to a serial printer. Data can then be output to the terminal or the printer via the same serial line. This is called transparent print (or xprint) and is designed for printing simple ASCII text. A separate xprint device node (ttyznp where n is device number) is created for each port.

  • Page 130: Problems With Printer Output

    Problems with printer output When you use transparent printing you may obtain incorrect printer output due to the following reasons: Graphics printers may misinterpret some characters output through transparent print. This problem is more likely if the terminal is in 7-bit mode, because 8-bit characters will not be printed.

  • Page 131: The Print.spd Configuration File

    The print.spd configuration file For each port, transparent printing is controlled by an entry in the print.spd file. The print.spd file is found in the /etc/ directory on your system. The entry for each port includes definitions of the terminal type, transparent print throughput rate, device name. The content of the print.spd file is normally controlled automatically by either the Port Configuration utility (SCO OpenServer).

  • Page 132: Appendixb : Operations For

    UltraPort Serial Adaptors User Guide Appendix B : Operations for EIA-422/EIA-485 • The EIA-422 Standard on page • The EIA-485 Standard on page • Cabling Distances on page UltraPort Serial Adaptors User Guide Page 132...

  • Page 133: The Eia-422 Standard

    The EIA-422 Standard The EIA-422 defines a standard for serial communications. EIA-422 is a high speed or long distance transmission method. EIA-422 system software differs little from familiar point to point EIA-232 communication systems. EIA-422 is often used to extend the distance between nodes over the capabilities of EIA-232.

  • Page 134: The Eia-485 Standard

    The EIA-485 Standard The EIA-485 standard is similar to the EIA-422 standard upon which it was based. The main difference is that up to 32 transmitter receiver pairs may be present on the line at one time. A 120-Ohm resistor integrated on the UltraPort SI card should be enabled to terminate either end of the main line.
  • Page 135 Many Masters / The EIA-485 Full Duplex mode supports many Masters and many Slaves. This system can Many Slaves be used when all EIA-485 devices have separate transmit and receive channels. There is no multiplexing of the TXD and RXD signals on the same device. This system is especially useful when there is no flow control available on the PC, usually due to the use of third party communications programs that prevents the use of the RTS signal as a “transmit enable”...
  • Page 136 One Masters / The EIA-485 Half Duplex mode supports a Master and many Slaves devices. This system Many Slaves has only one master device which can transmit to multiple slave devices. In many cases there will be only one maser device, which can transmit data and the other simply receives it.There is no multiplexing of the TXD and RXD lines.
  • Page 137 +/200mV differential. This basically means that if the differential voltage on a receiver is 0V, the output state is indeterminate. The Perle UltraPort SI design ensures that the receiver thresholds are between -50mV and -200mV. If 0V appears across the input stage due to a fault condition, the output is guaranteed to be a logic high.

  • Page 138: Cabling Distances

    Cabling Distances Cable length (in feet) Protocol Transfer Rate, Kbps EIA-422/EIA-485 3686.4 1000 EIA-422/EIA-485 3686.4 2000 EIA-422/EIA-485 1843.2 3000 EIA-422/EIA-485 921.6 4000 EIA-422/EIA-485 921.6 EIA-232 19.2 1000 EIA-232 38.4 2000 EIA-232 19.2 3000 EIA-232 4000 EIA-232 Note These tests were conducted in a controlled lab environment using shielded CAT 5 cabling UltraPort Serial Adaptors User Guide Cabling Distances...

  • Page 139: Appendixc : Troubleshooting

    UltraPort Serial Adaptors User Guide Appendix C : Troubleshooting You need to read You need to read this appendix if you want information on troubleshooting problems with this appendix if you UltraPort, UltraPort SI, and UltraPort Express serial adaptor cards. want to...

  • Page 140: Sco Openserver 5

    This example shows one UltraPort16 and one UltraPort8 successfully detected and initialised by the driver. Driver message - always displayed if installed and configured Driver software version %SPD Perle Speed Driver:1.1.0.1 %SPD unit:0 - UltraPort16 card - OK %SPD unit:1 - UltraPort8 card - OK...

  • Page 141: Additional Card Warning Messages

    Additional card warning messages If you install more than one UltraPort, UltraPort SI or UltraPort Express host card, or install additional cards at a later date, the following warning messages will be displayed (they appear immediately following the driver initialisation messages shown on page 140).

  • Page 142: Sco Openserver 5 Error Messages

    SCO OpenServer 5 error messages Error message Reason Action required ERROR: unit @0xnnnnnnnn has Incorrectly installed or faulty 1. Ensure that you have followed the bad resource(s) card. installation procedure correctly. page Incorrect BIOS settings. 2. Check BIOS settings. 3. If the problem persists try another card. page 45 page ERROR: unit @0xnnnnnnnn not...

  • Page 143: Sco Unixware/Sco Openserver 6

    Driver message - always displayed if installed and configured Driver software version Apr 26 16:05:15 pwredge3 unix: Perle Speed Unixware Driver v1.0.0 Apr 26 2003 15:56:35 Apr 26 16:05:15 pwredge3 unix: Copyright (c) 2003 Perle Systems Limited Apr 26 16:05:15 pwredge3 unix:...

  • Page 144: Additional Card Warning Messages

    Additional card warning messages If you install more than one UltraPort, UltraPort SI or UltraPort Express host card, or install additional cards at a later date, the following warning messages will be displayed during system start-up. Note Display of these messages and update of Speed Node and Init files only occurs once after installation of additional cards.

  • Page 145: Sco Unixware Error Messages

    SCO UnixWare error messages Error message Reason Action required ERROR: unit @0xnnnnnnnn has Incorrectly installed or faulty 1. Ensure that you have followed the bad resource(s) card. installation procedure correctly. page Incorrect BIOS settings. 2. Check BIOS settings. 3. If the problem persists try another card. page 63 page ERROR: unit @0xnnnnnnnn not...
  • Page 146 Error message Reason Action required UX: sh (sh): ERROR: telinit: Not telinit command not found None. The installation process takes care of found configuring the kernel and ensures that SPEED ports are ready for use when the (Note this error occurs on UnixWare installation process is complete.

  • Page 147: Windows Nt

    Windows NT Windows NT general troubleshooting UltraPort and UltraPort SI only In the event of any problems, open the Devices window to view the status of any installed hardware. For further details of troubleshooting under Windows NT, see your Windows NT user documentation or help system.

  • Page 148: Windows 2000/Xp/Server 2003/Vista/Server 2008

    Windows 2000, Windows XP, Windows Server 2003, Windows Vista, or Server 2008 operating systems and includes the following sections: Note To contact Perle for technical support. see Appendix D : Contacting Perle • General troubleshooting under Windows 2000/XP/Server 2003/Vista/Server 2008 page 149.

  • Page 149: General Troubleshooting Under Windows 2000/Xp/Server 2003/Vista/Server 2008

    1. Contact Technical Support. See Appendix D : operation, symptoms either: Contacting Perle. black screen, machine reboots or system hangs Windows error messages In the event of any error messages, check the Windows Event Log. Also open the Windows Device Manager and check for warming icons on the installed hardware. See your Windows 2000, Windows XP, Windows Server 2003, Windows Vista, or Server 2008 user documentation or help system for details.

  • Page 150: Appendixd : Contacting Perle

    Appendix D : Contacting Perle You need to read You need to read this appendix if you want to contact Perle for technical support or any other this appendix if you queries about this product. want to... This appendix includes the following sections: •...

  • Page 151: Information Needed When Making A Query

    Information needed when making a query When you make a technical support enquiry please have the following information ready: Hint Print out this page and fill in the table provided with the basic information you need. Item Write details here Product name and version Problem description Operating system version...

  • Page 152: Making A Support Query Via The Perle Web Page

    Click here to access our website at the following URL: http://www.perle.com Repair procedure Before sending a unit for repair, you must contact your Perle supplier. If, however, you bought your product directly from Perle you can contact directly. See Perle support centres...

  • Page 153: Perle Support Centres Worldwide

    Perle support centres worldwide Note Perle offers free technical support to Perle Authorised Distributors and Registered Perle Resellers. To access technical support please visit the Perle website at www.perle.com/support_services/index.shtml. If you are unable to find the information you require, please feel free to contact our technical support teams by email using the addresses shown in the next table.

  • Page 154: Index

    4 port cables removing card edge distribution boxes contacting Perle Systems installation email device drivers and utilities for technical support Linux internet SCO OpenServer SCO UnixWare Solaris device drivers and utilities...
  • Page 155 #A B C D E F G H I J K L M N O P Q R S T U V W X Y Z device drivers and utilities installing Linux removing general installation procedure general installation procedure installation under installation under installing device drivers and utilities Port Configuration utility...
  • Page 156 #A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Windows 2000 configuring serial ports device drivers and utilities installing installing device drivers and utilities troubleshooting Windows 95 and 98 device drivers and utilities...

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