Gigaset SX763 User Manual page 130

Appendix
Symptom
No connection to the config-
uration environment of the
Gigaset SX763 WLAN dsl.
You cannot conduct VoIP tel-
ephone calls.
Password forgotten or lost.
You cannot access a
resource (drive or printer)
on a different PC.
130
Possible cause and solutions
ì
Use the ping command to check whether you can
establish a network connection to the Gigaset
SX763 WLAN dsl.
ì
Check the network cable between the PC you want
to use to administer the device and the Gigaset
SX763 WLAN dsl.
ì
If the PC you want to use is in the router's local net-
work, make sure that you are using the correct IP
address administration (see above).
ì
If the PC you want to use for managing the device
is not in the router's local area network, it must be
authorised for remote management.
ì
The phone or the Gigaset SX763 WLAN dsl is not
connected properly to the DSL port. Check the
cabling and the ports.
ì
The access data for your VoIP phones is not entered
correctly. Check the access data.
ì
You have not assigned the VoIP phone numbers to
the telephone port. Check the configuration of the
telephone ports and the extensions.
ì
Reset the Gigaset SX763 WLAN dsl (page 21).
Warning: Please bear in mind that this will return all
the configuration settings to the factory settings.
ì
Make sure that TCP/IP has been installed and con-
figured on all the PCs in the local network and that
the PCs all belong to the same workgroup.
ì
Check whether the resource has been released on
the PC in question and whether you have the nec-
essary access rights.
ì
Printing: Check whether the printer has been set up
as a network printer.