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Storageflex NAS RAID 3945N Manual

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Storageflex
3945N NAS RAID Manual
Version 5.3
www.Storageflex.com
©2004, Storageflex Inc.
All Rights Reserved

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  • Page 1 Storageflex 3945N NAS RAID Manual Version 5.3 www.Storageflex.com ©2004, Storageflex Inc. All Rights Reserved...

  • Page 2: Table Of Contents

    WHO SHOULD USE THIS GUIDE................4 WHERE TO FIND INFORMATION ................4 WARRANTY & LIABILITY LIMITATIONS ............. 4 ABOUT STORAGEFLEX 3945N NAS RAID............... 8 CONNECTING APPLIANCES TO THE NETWORK..........10 CONNECTING THE APPLIANCE TO YOUR NETWORK ........10 CONFIGURING THE APPLIANCE FOR YOUR NETWORK....... 10 LOCATING THE APPLIANCE ON YOUR NETWORK.........
  • Page 3 POLICY MANAGEMENT ................... 61 UPDATING APPLIANCE VIA WEB................69 TROUBLESHOOTING THE APPLIANCE............... 72 CONFIGURING STORAGE SETTINGS ..............75 AVAILABLE RAID LEVELS IN STORAGEFLEX..........75 VOLUME MANAGEMENT..................76 CLUSTERING ....................... 83 USING THE APPLIANCE ................... 86 FINDING APPLIANCES IN NETWORK NEIGHBORHOOD ....... 86 FINDING APPLIANCES WITH FIND COMPUTER..........

  • Page 4: Preface

    Storageflex Inc. License Grant Storageflex Inc. grants you a license to use one copy of the Software. "Use" means storing, loading, installing, executing or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software.
  • Page 5 Administrator Guide Ownership The Software is owned and copyrighted by Storageflex Inc. or its third party suppliers. Your license confers no title or ownership in the Software and is not a sale of any rights in the Software. Storageflex Inc.'s third party suppliers may protect their rights in the event of any violation of these License Terms.
  • Page 6 STORAGEFLEX 3945N NAS RAID LIMITED WARRANTY STATEMENT 1. Storageflex Inc. warrants to you that Storageflex Inc. software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used.
  • Page 7 5. THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL STORAGEFLEX INC.BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

  • Page 8: About Storageflex 3945N Nas Raid

    Storageflex Software A Storageflex NAS Appliance enables cross-platform file sharing for Windows, Macintosh and UNIX users. Storageflex server software is the engine that drives your network attached storage appliance. Setup, configuration, and management are accomplished through ApplianceView, the Java management tool.
  • Page 9 Administrator Guide Storageflex 3945N NAS RAID Software Features • XFS Journaling File System • The Linux 2.4.21 kernel • Supports the following network protocols: NFS (Unix), SMB/CIFS (Windows) and AFP (Apple), and FTP • Available in English, Japanese, French, Traditional Chinese, and German versions •...

  • Page 10: Connecting Appliances To The Network

    Note Storageflex recommends that you give the Appliance a static IP address or a non-expiring DHCP lease time. If no DHCP server is available on your network for initial setup, please add a route to the 169.254.* network to configure the appliance with a static IP address (please see the Complete FAQ in Appendix C).

  • Page 11: Locating The Appliance On Your Network

    Administrator Guide Locating the Appliance on your network The default name of a new Appliance is AWxxxxxx, where xxxxxx is the last six digits of the MAC (Media Access Control) address of the network card installed in the appliance. Note DHCP server may assign other names to a newly-installed Appliance.
  • Page 12 Administrator Guide From Terminal console, change directory to the place where ApplianceView is installed: cd ~/Applications/ApplianceView Launch the macrouter.sh script: ./macrouter.sh Type in your OS X password (the same one that you use to log onto your Mac), if prompted. Please note that you should have the right to administer your Mac in order to perform changes in route tables.

  • Page 13: Configuring New Appliances

    Administrator Guide Configuring New Appliances About ApplianceView With ApplianceView, you can access all the Storageflex NAS Appliances on your network through a single management tool. ApplianceView installs on any Windows, Linux, or Mac OS X based computer. Installing ApplianceView on Client PCs Install ApplianceView on any Windows 98/2000/NT/XP, Linux or Mac OS X PCs that you will use to configure and manage Appliances.

  • Page 14: Searching Your Network For Local Appliances

    ApplianceView installation folder, and launch ApplianceView application. Descriptions of problems that you may face during installation are included into Storageflex Complete FAQ document that you may find on CDROM in the “docs/faq” folder. The ApplianceView configuration manager opens.

  • Page 15: Searching For Remote Appliances

    Administrator Guide Searching for remote appliances You can locate remote Storageflex appliances by their IP address or their URL. A search for a remote appliance will succeed only if your network is properly configured to reach the subnet that the appliance is on.

  • Page 16: Logging On To A Newly Installed Appliance

    You may also refer to “Locating your appliances on the network” topic in chapter 2, as well as to “Storageflex Complete FAQ” document from client CD. It may contain last-minute issues and questions that are not covered by this document.

  • Page 17: Entering The Serial Number

    Administrator Guide Configuring a New Appliance with Setup Wizard The Appliance Setup Wizard guides you through five configuration steps for the Appliance: 1. Serial number registration 2. Naming the Appliance 3. Configuring Network (optional) 4. Verifying the date and time 5.

  • Page 18: Naming The Appliance

    Administrator Guide 2 Naming the appliance • Give the appliance a name of 15 characters or less so that all clients on the network can locate the appliance. The appliance name may not contain any non-English characters. • Click Next to proceed to the next step.

  • Page 19: Configuring Network (Optional)

    Administrator Guide 3 Configuring Network (optional) • Specify an IP address, subnet mask, and default gateway for your Appliance if needed, otherwise leave everything unchanged. Please refer to chapter 5, “Configuring Network Settings” for details on how to configure other network settings of your Appliance.

  • Page 20: Verifying The Date And Time

    Administrator Guide 4 Verifying the date and time • Verify the date, the time, and the time zone for your appliance. • Click Next to proceed to the next step.

  • Page 21: Assigning A Password

    Administrator Guide 5 Assigning a password and Administrative SMTP Configuration • Assign an administrative password for the appliance. The appliance is shipped with a default password setting (“ADMIN”). Choose a secure password that you will remember easily. You will use this password in the future to view or change configuration settings for this Appliance.
  • Page 22 Administrator Guide Logging On a Configured Appliance Log on an appliance to check its status or change its configuration. Your connection is automatically terminated after 15 minutes of inactivity. To log on to an appliance using ApplianceView: Launch ApplianceView. ApplianceView Starts. Double-click the appliance you want to connect to on the left side of the screen.

  • Page 23: Managing Appliance Settings

    Administrator Guide Managing Appliance Settings Configuring the Appliance to Use a UPS If a supported UPS is connected to the server via serial cable, UPS monitoring can be turned on. When UPS monitoring is on, the server will automatically perform a safe shutdown in case the UPS battery level becomes critical in a power outage.

  • Page 24: Managing Users Locally

    Administrator Guide Managing Users Locally If users are authenticated locally on the appliance, add, delete, or edit user information through Users & Groups on the Main Menu. To add a new user: Click Security on the main menu. Click Users tab. The User Management screen opens. Click Add on the User Management screen.
  • Page 25 Administrator Guide To edit user information: Click Security. Click Users tab. 3. Select the user: Left click on the name of the user and then click Edit. Change the user's description and/or password. Click Accept. The information for the selected user is modified. To create NFS mappings for an existing user Click Security on the main menu.
  • Page 26 Administrator Guide To create SMB mappings for an existing user Click Security on the main menu. Click on the SMB Mappings tab. The Mappings window opens. Select user icon from the combo box. Pick Local or NIS user from a combo box, and then corresponding Samba user. Press the Add button.

  • Page 27: Managing Groups Locally

    Administrator Guide To remove a user: Click Security, located on the Main Menu. Click Users tab. • Select the user • Left click on the name of the user. Click Remove . A confirmation dialog opens. Click OK to remove the user. The user is removed from the list of users who can access this appliance.
  • Page 28 Administrator Guide The Group Maintenance window opens. Enter the name and description for the group. In the Network Users list, select each user you want to add to the group. Click >> to add the users to the Group Members list. Click Accept.

  • Page 29: Managing Shares

    Administrator Guide Press the Add button. If you'd like to delete host entries then select them and click on the Remove button. The mapping is finished. To remove a group: Click Security, located on the Main Menu. Click Groups tab. Select the group Left click on the name of the group.
  • Page 30 Administrator Guide Delete the name, type in a new name for the share, and press the <Enter> key. Right-click newly-created folder, and pick Share this folder from popup menu. The new share has been created. To change permissions for a share or folder using ApplianceView: Click Folders &...
  • Page 31 Administrator Guide Modify the permissions for the share as desired. To add users and groups to the Authorized Users list click Add button. Select Users or Croups window opens. Note At the screenshot above, the term “OTHERS” means all other users and groups on Appliance.

  • Page 32: Managing Folders

    Administrator Guide To rename a share using ApplianceView: Click Folders & Sharing, located on the Main Menu.\ Right click on the name of the share you want to change. 3. Select Rename current folder. A cursor appears at the end of the current share name. Delete the current name, type in the new name and press <Enter>.
  • Page 33 Administrator Guide To rename a folder using ApplianceView: Click Folders & Sharing, located on the Main Menu. Browse to the desired folder. Right click on the share that you want to create a folder under. 4. Select Rename current folder. A cursor appears at the end of the current folder name.

  • Page 34: Checking The Status Of The Appliance

    Administrator Guide Monitoring the Appliance In the Status screen you can view the space available on each drive partition and check which users are currently connected. Checking the Status of the Appliance To view the disk space information in ApplianceView: Click Status, located on the Main Menu.

  • Page 35: Checking User Connections To The Appliance

    Administrator Guide Checking User Connections to the Appliance Use the Refresh button to get the most recent list of user connections to the appliance. The administrator is not included in this list. To view the user connections in ApplianceView: Click Status, located on the left side of the screen. Click the Active Users tab at the top of the screen.

  • Page 36: Viewing Settings Of The Appliance

    Administrator Guide Viewing Settings of the Appliance The appliance’s current settings are displayed on this screen. To change these settings, click Settings on the main menu. To view the appliance’s settings in ApplianceView: Click Status, located on the left side of the screen. Click the Settings tab at the top of the screen.

  • Page 37: Viewing Logs Of The Appliance

    Administrator Guide Viewing Logs of the Appliance To view event logs of the appliance's management engine: From the ApplianceView menu, click Status. 2. Select the Log Viewer tab at the top of the screen.

  • Page 38: Monitoring Hardware Status Of The Appliance

    Administrator Guide Monitoring Hardware Status of the Appliance It is possible to monitor the status of hardware sensors of an Appliance if they’re available (for example, system temperature, voltage, fan speed, etc.). To check status 1. Click Maintenance. 2. Click Monitoring tab. 3.
  • Page 39 Administrator Guide Monitoring for the appropriate sensor is turned on. To disable monitoring 1. Click Maintenance. 2. Click Monitoring tab. 3. Pick the desired sensor from the tree on the left. 4. Uncheck the Enable monitoring checkbox. 5. Click Set. Monitoring for the appropriate sensor is turned off.

  • Page 40: Changing The Administrative Password

    Administrator Guide Changing the administrative password Note Non-English characters are not allowed as part of an administrative password To change the administrative password: Click Maintenance, located on the Main Menu. Click the Administration tab. Enter the current password and the new administrative information: Enter new password and confirm it.

  • Page 41: Changing The Date And Time

    Administrator Guide Enter a name of administrative SNMP server to send SNMP messages through it. Click Accept to commit the changes. Note If you want to keep your administrator and root passwords in sync, check the Synchronize with root password checkbox before applying changes.

  • Page 42: Shutting Down Appliance

    Administrator Guide Shutting Down an Appliance Important You are administering a server that is designed to remain on most of the time. If you really want to turn the appliance off, be sure no users are connected. To shut down an appliance: •...

  • Page 43: Configuring Advanced Settings

    Administrator Guide Configuring Advanced Settings Changes to Advanced Settings Incorrectly changing advanced settings described below may negatively affect the performance of your appliance or may compromise the security of your network. Be sure you know how to properly change these settings before proceeding. Name and DNS You can change the name of your Appliance and the settings for your domain name server.

  • Page 44: Appliance Name

    Administrator Guide Appliance Name To change the name of the Appliance: Click Networking, located on the Main Menu. Click the Name/DNS tab. Change the Appliance Name as desired. Give the appliance a name of 15 characters or less. Click Accept to update the configuration. Network Domain If your network uses domain mode, enter the correct domain for your network.

  • Page 45: Obtaining An Ip Address From A Dhcp Server

    Administrator Guide More Networking Each Appliance on the network needs an IP (Internet Protocol) address. Appliances containing two or more NICs (network interfaces cards), can have multiple IP addresses There are two methods of assigning an IP address to an appliance: using a DHCP server to automatically assign the appliance an IP address and specifying a static IP address.

  • Page 46: Setting A Static Ip Address

    Administrator Guide To have the Appliance automatically obtain an IP address: Click Networking, located on the Main Menu. Click the NICs tab. 3. Select the interface eth0: Click the eth0 tab. 5. Select Obtain an IP address from a DHCP server. Click Accept.

  • Page 47: Configuring Nic Teaming

    Administrator Guide Configuring NIC Teaming (IP Failover) You can include several network interface cards into one with NIC Teaming (the so-called IP Failover). This should increase network connection stability since the idea of IP Failover is to have an array of network interface cards with the same IP address, and when one card fails, others continue working.

  • Page 48: The Ways To Authenticate Users And Groups

    Administrator Guide The Ways To Authenticate Users And Groups (Security Modes) By default, user security is managed locally on the Appliance. Everyone on your network has access to the appliance immediately after installation. The Security tab allows you to change from this local mode to native mode (authenticate Users and Groups against your Active Directory Services) or to mixed mode (authenticate Users and Groups against your Primary Domain Controller).
  • Page 49 Directory Services, Realm, KDC and your WINS Server in the appropriate fields. Your network administrator can provide this information. Additional information and answers for the recent ADS questions can be found in Storageflex Complete FAQ document in Appendix C. Click Accept.
  • Page 50 Administrator Guide The method of security is changed. Make changes to users and groups through the Active Directory Services. Do not manage users and groups through ApplianceView, except for the UID/GID mapping information which is NFS-related, and, thus, cannot be managed through Active Directory Services.
  • Page 51 Primary Domain Controller and your WINS Server in the appropriate fields. Your network administrator can provide this information. . Additional information and answers for the recent ADS questions can be found in Storageflex Complete FAQ document in Appendix C. Click Accept.

  • Page 52: Authenticate Users And Groups Against Ldap Server

    Administrator Guide Authenticate Users and Groups against LDAP server (LDAP Mode) In LDAP mode, you are able to manage users and groups via ApplianceView. Please note that you can configure your Appliance to act as LDAP server itself. To authenticate users against LDAP server: Click Security, located on the Main Menu.

  • Page 53: Manage Users And Groups With Applianceview

    Administrator Guide If you are using external LDAP server, you should create Samba schema for it first. In case you’re using the Appliance itself to act as LDAP server, this schema will be created automatically after you enable LDAP server function of the Appliance (please see “Configuring LDAP server”...
  • Page 54 Administrator Guide To manage users and groups with ApplianceView: Click Security, located on the Main Menu. Select Security Mode: Click the Modes tab. 4. Select Local mode. Enter the name of your Workgroup in the appropriate field. Configure WINS Support: Click Neither to turn off WINS support Click WINS Server to configure the Appliance as a WINS server Click WINS Client to configure the Appliance as a WINS client and enter the IP...

  • Page 55: Enabling Macintosh Support

    Administrator Guide Macintosh/UNIX/FTP Support The Appliance can be configured to support file sharing with Macintosh and UNIX/Linux users on your network. Macintosh and UNIX/Linux users share files on the appliance through AFP (AppleTalk Filing Protocol), NFS (Network File System), and FTP, (File Transfer Protocol) respectively. Enabling Macintosh Support To enable Macintosh support: Click Networking, located on the Main Menu.

  • Page 56: Enabling Unix Support

    Administrator Guide Enabling UNIX Support To enable UNIX support: Click Networking, located on the Main Menu. 2. Select Mac/Unix. Click the Mac/Unix tab. 4. Select Enable UNIX Networking (NFS). Click Accept. Unix users and other NFS users can now connect to the appliance. Enabling FTP Support To enable FTP support: Click Networking, located on the Main Menu.

  • Page 57: Large Network Settings

    Administrator Guide Large Network Settings You can configure your Appliance to access other subnets of the network. Large Network settings can only be used when the appliance has a static IP address. If the appliance obtains its IP address from a DHCP server, the Large Network settings are automatically configured with no entries.

  • Page 58: Configuring Ldap Server

    Administrator Guide Configuring LDAP Server It is possible to set up your Appliance to act as LDAP server. This will allow to store information about users in a LDAP database and connect to it from miscellaneous clients, including the Appliance itself. To set up LDAP server Click Security.
  • Page 59 Administrator Guide To start LDAP server You should configure LDAP server properly before starting it up. Note Click Security. Click LDAP Server tab. Click Start. Light color changes to green. LDAP server is started. To stop LDAP server Click Security. Click LDAP Server tab.

  • Page 60: Configuring Nis

    Administrator Guide Configuring NIS To start NIS service on Appliance and locate master servers automatically Click Security. Click the Modes tab. Click NIS mode radio button. Type in NIS Domain name into the appropriate field. Check the Broadcast mode checkbox in order to enable broadcast mode. Click Apply.

  • Page 61: Policy Management

    Administrator Guide Type in NIS Domain name into the appropriate field. Click Add. Type in IP address of master server, and click OK. If you need to delete master server entry, click Remove. Click Apply. NIS service is restarted using the parameters supplied. Policy Management Policy Management is used to simplify routine administration tasks that are performed on your Appliance time after time.
  • Page 62 Administrator Guide Available Conditions Conditions are used to specify when a rule should be executed. Currently, the following conditions are available. • Fan Speed is used to specify the speed of a CPU fan, in RPM. • Snapshot Fill is used to specify snapshot fill percentage. •...
  • Page 63 Administrator Guide • RAID Status is used to specify a RAID which may fail. • Disk Inserted is used to specify the new HDD insertion. • Disk Lost is used to specify the disk crash. • Voltage is used to specify CPU and I/O Voltage values.
  • Page 64 Administrator Guide Available Actions Actions are used to perform specific actions at certain time. Below is a list of available actions. • Send Email is used to send e-mail messages when action is activated.
  • Page 65 Administrator Guide • Send Event is used to send messages when action is activated. • Send SNMP is used to send SNMP messages when action is activated. • Snapshot Increase is used to increase snapshot in size when action is activated.
  • Page 66 Administrator Guide • Sync Snapshot is used to synchronize snapshot when action is activated. • Sync System is used to synchronize volumes of two systems on the network when action is activated. You should select the desired volume on each appliance. To specify Appliances located on remote network, you should click the Search for Remote…...
  • Page 67 Administrator Guide Available Roles Role is like some kind of description. Currently, there are two roles: Monitoring and Storage. They are used only to describe to which class one would like a new rule to assign. Managing Policy Rules To add new rule: Click Policy, located on the main menu.
  • Page 68 Administrator Guide 13. Click to move conditions from the list of available ones. Click up and down buttons to arrange the list of selected conditions. 14. Fill in required fields for specific condition. 15. Select rule list type using appropriate radio button at bottom of the list. 16.
  • Page 69 Administrator Guide To edit existing condition: Click Policy, located on the main menu. Click desired condition from the tree view on the right. Click Edit condition wizard button from toolbar at the top of the screen. Wizard window opens. Adjust conditions list. Click Ok.

  • Page 70: Updating Appliance Via Web

    Administrator Guide Updating Appliance via Web There is a possibility to update server software of your Appliance using the remote repository on the Web. This should work in most cases even if you are behind firewall. Updating Appliance via Web is the most easy way to install recent security fixes, for example.
  • Page 71 Administrator Guide To update your Appliance using direct Internet connection: Click Maintenance. Click Update tab. Type in Repository address on the web. Type in repository Login and Password. Click Update. Update was started. To update your Appliance using Proxy server: Click Maintenance.

  • Page 72: Troubleshooting The Appliance

    Administrator Guide Troubleshooting the Appliance When you observe strange behaviour of your appliance, or you see that some add- on cards do not work properly, you should use the Troubleshooting feature of ApplianceView. Note: If you believe that e-mailing any appliance configuration files compromises your security, please read the text below carefully in order to learn what information is obtained, how it is encrypted, and make a decision.
  • Page 73 Administrator Guide To disable debug logs of the appliance's management engine: From the ApplianceView menu, click Status. 2. Select the Troubleshooting tab at the bottom of the screen. Click the Disable button, the light color (green) on the left should change to red.
  • Page 74 Administrator Guide What is inside the configuration snapshot: Network configuration (host and domain names, gateway, gateway device and IP addresses of an appliance). Information about appliance shares and UID/GID mappings. Management engine status and debug log files. Kernel modules configuration file. A list of hardware devices present in the system, and their specific features.

  • Page 75: Configuring Storage Settings

    Administrator Guide Configuring Storage Settings Managing RAID Through ApplianceView, you can create, edit, deconstruct, and view a RAID. Available RAID levels Three types of RAID configurations are available for the data partition. These RAID levels can be used on a multi-drive appliance, whether or not a hardware RAID card is installed.

  • Page 76: Volume Management

    Administrator Guide Volume Management This chapter explains how to control your Appliance Volume settings. As you can see above, there are several RAID levels possible to use. But Volume Management is not limited to RAID creation only. Below you may learn about other ways to configure storage settings of your Appliance.
  • Page 77 Administrator Guide RAIDs Creating RAIDs You can create RAIDs from disks or partitions. Click the right mouse button on the Storage icon. 2. Select Create RAID from the popup menu. Select disks or partitions you would like to add into RAID. Pick RAID level from a combo box.
  • Page 78 Administrator Guide Deleting RAIDs You can easily delete any of the RAIDs by selecting Delete popup menu item. If there is an LVM that is built on the RAID being deleted, it will be deleted along with RAID. RAID Properties To find out what partitions and disks a RAID is based on see the Components tab of its properties dialog.
  • Page 79 Administrator Guide Please note that you can also simply drag and drop disks, partitions or RAIDs to the LVM icon in order to edit LVM contents. Deleting LVMs You can easily delete any of the LVMS by selecting Delete menu item in its popup menu.
  • Page 80 Administrator Guide In addition, there is an ability to merge regions (just drag & drop regions to merge them) or: Click the right mouse button on the Region icon. 2. Select Merge... from the popup menu. Pick regions you would like to merge. Click the Accept button.
  • Page 81 Administrator Guide Logical Volumes (LVs) Creating Logical Volumes (LVs) LVs can be created from disks, partitions, RAIDs, or regions. Click the right mouse button on the desired object name or icon. 2. Select Create LV from the popup menu. Deleting LVs You can easily delete any of the LVs by selecting the Delete popup menu item.
  • Page 82 Administrator Guide Snapshots Creating Snapshots Snapshots can be created from disks, partitions, RAIDs, or regions. Click the right mouse button on the desired object icon. 2. Select Create Snapshot from the popup menu. Select disks, partitions, or RAIDs you would like to place snapshot onto. Click the Accept button.

  • Page 83: Clustering

    Clustering is used to increase storage stability and/or increase total available storage size. Clustering requires at least two servers to be present on the network. Three types of clustering are supported in Storageflex software. • Multihost Failover is used to increase storage stability on the network.
  • Page 84 Administrator Guide Note For clustering, it is required to have at least two NICs in each server that is participating in the cluster. One NIC will be used for data transfer, another one will be used for inter-server communication (“heartbeating”). It is required that data NICs should be connected to one subnet while heartbeating NICs should be connected to another subnet.
  • Page 85 Administrator Guide Click OK. Type in administrator passwords for each Appliance when prompted, and click OK. The cluster is built. At this moment, all the slave servers should disappear from the ApplianceView. They all are now part of one cluster.

  • Page 86: Using The Appliance

    Administrator Guide Using the Appliance Naming Folders Use the following conventions when naming folders that will be shared with users of Windows 95/98/NT/2000/XP or Macintosh: • Use any combination of numbers, letters, spaces, dashes, underscores, and apostrophes. • Limit folder names to 255 characters or less for Windows, 31 characters or less for Macintosh.

  • Page 87: Finding Appliances With Find Computer

    Administrator Guide Finding appliances with Find Computer To locate the Appliance using Find Computer: From the Windows Start menu, choose Find, and then click Computer. The Find Computer dialog box opens: Type the name or IP address of the Appliance in the entry field. The default name of an appliance is AWxxxxxx, where xxxxxx is the last six digits of the appliance's MAC address.

  • Page 88: Connecting Through The Network Browser Or Chooser

    Working from a Macintosh Computer Note This version of Storageflex software supports Mac OS X 10.1.2, 10.1.5, and better based computers, as well as Mac OS 9 ones. The Appliance is ready for use as soon as it is installed on your network. If necessary, the administrator may limit access to files to particular users or groups.

  • Page 89: Connecting Through The Finder (Mac Os X)

    Administrator Guide Connecting through the Finder (Mac OS X) To connect to the Appliance: 1. Select Go, and then Connect to server… from the Finder menu, or press the Apple+K on the keyboard. Pick Appliance from the list. Log on the appliance, either as a guest (without password) or with your user name and password.

  • Page 90: Mounting A Share On The Appliance (Linux And Unix)

    Administrator Guide Working from a Linux Computer The Appliance is ready for use from clients using NFS as soon as it is installed on your network. Use the Appliance as you would any other drive or server on the network: •...
  • Page 91 Administrator Guide To view the shares available for NFS mounting From a Linux console, type: showmount [appliance IP address] –-exports <Enter> For example, if the appliance’s IP address is 192.168.0.230, you would type: showmount 192.168.0.230 –-exports And then press <Enter> Decide which share path you want to mount from the list displayed on the screen.

  • Page 92: Appendix A: Using The Online Help

    Appendix A: Using the Online Help Online Help The online users guide is included with this release of Storageflex. Additionally, the online help is installed locally to all computers with ApplianceView. Viewing Online Help There are two ways of accessing online help in ApplianceView •...

  • Page 93: Appendix B: Glossary

    ApplianceView, on the NT domain server, or on the Primary Domain Controller (PDC). Authentication Types See User Authentication Types Client PC A client PC is a computer that can connect to a server by using communication protocols. For example, in Storageflex a client is a computer that connects to the appliance.

  • Page 94: Default Gateway

    Protocol (IP) addresses. The DNS server runs software that allows domain names to be converted into IP addresses. So if a user were to type www.storageflex.com the address field of an Internet browser, a DNS server would convert it to the proper IP address, which in this case is 168.144.128.216.
  • Page 95 Administrator Guide Domain A Domain is a group of computers that are connected by both hardware and software so that files can easily be shared between users. The key difference between a workgroup and a domain is that in the latter, the Primary Domain Controller (PDC) maintains database regarding which users and groups have access to the files and shares that exist on the computers that belong to the domain.
  • Page 96 TCP/IP network. ApplianceView ApplianceView is the Java based management software that allows an administrator to view and modify the configuration of all Storageflex Appliances in a network. ApplianceView, a Windows application, installs on the administrator's hard drive,...

  • Page 97: Logical Drive

    The Storageflex server is based on the Linux operating system. Local Appliances A Local Appliance is an Storageflex Appliance that is attached to the Local Area Network by an Ethernet cable. Local appliances are automatically recognized, and added to the list of Local Appliances by ApplianceView.
  • Page 98 Network File System is the file sharing protocol that most UNIX computers use. Through NFS, users who have access may manipulate the shared files and folders on a remote server as if it was their local computer. Storageflex supports NFS connections.

  • Page 99: Physical Drive

    A Redundant Array of Independent Disks is a series of multiple physical drives that have been made into a single logical drive either through hardware or software. While Storageflex supports both hardware and software RAID, hardware RAID is outside the control of ApplianceView and must be configured and maintained...
  • Page 100 Reiser File System is a new journaling file system that is included with this release of Storageflex . Since Reiser is a journaling file system, following a system crash or power failure, the administrator does not have to wait long periods of time before the appliance becomes available.

  • Page 101: Subnet Mask

    The TCP/IP Setup Wizard is a program that configures an Storageflex enabled Server Appliance to use a static IP address. The TCP/IP Setup Wizard program is included in this version of Storageflex . To use the TCP/IP Setup Wizard, click Find Device, located on the Network menu in ApplianceView.
  • Page 102 A UPS is an AC powered battery that computers are plugged into. The purpose of a UPS is to allow computer to shut down safely when the power goes out. Storageflex server software has UPS support built in so that when the power cord and a serial cable is plugged in to a supported UPS, the appliance has the ability to safely shutdown when the battery level becomes critical in a power outage.
  • Page 103 Administrator Guide created and maintained through the Active Directory Services. User and group information cannot be changed with ApplianceView, as well as in the Mixed Mode. User access rights are verified by Active Directory Services. See also: Active Directory Services. Users Authenticated on the LDAP Server (LDAP Mode) In this method of authentication, all user and group information is stored on LDAP server but can be edited via ApplianceView.

  • Page 104: Appendix C: Frequently Asked Questions (Faq)

    Administrator Guide Appendix C Frequently Asked Questions (FAQ)
  • Page 105 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 1 of 30 ApplianceWare 5.3 Complete FAQ Optifacio Software Services, Inc.
  • Page 106 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 2 of 30 TABLE OF CONTENTS What's In This Document Changes Since Previous FAQ Version 1 Questions and Answers 1.1 General Questions 1.1.1 What operating systems are supported by ApplianceView? 1.1.2 Installer reports that I cannot install ApplianceView.
  • Page 107 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 3 of 30 1.3.8 I already have a version of Java machine installed under Linux. Can I avoid installation of additional Java machine within ApplianceView? 1.3.9 I cannot view online help files using the ApplianceView. Browser just never starts.
  • Page 108 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 4 of 30 client? 1.5.3.3 My Appliance had static IP address, and then I have changed it to DHCP setting. After reboot, an Appliance obtained other host name. What is the reason for this? 1.5.3.4 What ranges of IP addresses cannot be used when setting up ApplianceWare network settings? 1.5.4 ApplianceWare Volume Management...

  • Page 109: What's In This Document

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 5 of 30 What's In This Document? This document contains answers on ApplianceWare 5.3 frequently asked questions. Here you can find information on how to run ApplianceView 5.3, and locate and manage your Appliances. This document is just a supplement to the other ApplianceWare documentation, and it covers most frequently asked questions.

  • Page 110: Changes Since Previous Faq Version

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 6 of 30 Changes Since Previous FAQ Version February 24, 2004 • New item, 1.5.2.11, is added (Displaying primary groups in NIS security mode). • Item 1.1.3 (The list of supported locales) is updated. •...
  • Page 111 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 7 of 30 April 11, 2003 • A complete re-design of FAQ structure. • New questions and answers are included, and some obsolete ones are removed due to changes done to ApplianceView installer. •...

  • Page 112: Questions And Answers

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 8 of 30 1 Questions and Answers 1.1 General Questions 1.1.1 What operating systems are supported by ApplianceView? Windows 98 and 98SE, ME, NT4.0SP5 and SP6, 2000, and XP should be fine for ApplianceView.

  • Page 113: I Have Configured My Appliance, And Rebooted It. However, Appliance Had Not Disappeared From The List Of Appliances, And Subsequent Logins Do Not Work For It. What Should I Do

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 9 of 30 1.1.5 I have configured my Appliance, and rebooted it. However, Appliance had not disappeared from the list of Appliances, and subsequent logins do not work for it. What should I do? •...

  • Page 114: Applianceview For Windows 10

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 10 of 30 1.2 ApplianceView for Windows 1.2.1 I have a Windows-based client computer. How do I proceed with ApplianceView installation? Below are the steps you should walk through in order to install ApplianceView under Windows.

  • Page 115: Installed Applianceware Server On The List. What Should I Do

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 11 of 30 1.2.3 I have launched ApplianceView for the first time, and I cannot see my newly- installed ApplianceWare server on the list. What should I do? There can be two reasons for this behaviour. •...

  • Page 116: Installation Of Additional Java Machine Within Applianceview

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 12 of 30 cd \Program Files\ApplianceView • Pass two extra command-line parameters to ApplianceView executable. Their values depend on the locale that you want to run ApplianceView with. Below is an example for the Japanese language.

  • Page 117: Applianceview For Linux (X86/Ppc)

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 13 of 30 1.3 ApplianceView for Linux (x86/PPC) 1.3.1 Can I install and run ApplianceView without an X-Window system? If not, what are minimal video subsystem requirements for ApplianceView? Unfortunately, ApplianceView as well as its installer, require an X-Window system. You should configure it to run at least with 256-color (i.e.

  • Page 118: Applianceview Crashes At Startup With Exit Code 139 Or Segmentation Fault

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 14 of 30 NOTES a) System-wide installation (i.e. performed from root user) is not recommended since it may cause misc. access problems which are described in question 1.1.6. b) A copy of Java Runtime Environment is included within the ApplianceView installation. It will not intersect with any other Java Runtime Environment version that you may have on your machine.

  • Page 119: Route Addition Does Not Work. What Should I Do

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 15 of 30 perform changes in route tables. • Your server is on the other subnet. Please use the Search for Remote function of ApplianceView in this case, and supply IP address or the name of the unit. Your Appliance should appear on the list of remote appliances then.

  • Page 120: I Am Running Linux At Powerpc-Based Macintosh, And I Cannot Launch Applianceview Installer. Is There Any Workaround For This

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 16 of 30 • Open terminal window. • Change directory to the one where ApplianceView is installed, for example: cd ~/ApplianceView • Pass two extra command-line parameters to ApplianceView executable. Their values depend on the locale that you want to run ApplianceView with.

  • Page 121: I Already Have A Version Of Java Machine Installed Under Linux. Can I Avoid Installation Of Additional Java Machine Within Applianceview

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 17 of 30 1.3.8 I already have a version of Java machine installed under Linux. Can I avoid installation of additional Java machine within ApplianceView? The things below can be only recommended for advanced users, and they may not work with each given Linux distribution.

  • Page 122: Applianceview For Mac Os

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 18 of 30 1.4 ApplianceView for Mac OS X 1.4.1 I have a Macintosh with Mac OS X installed. How do I proceed with ApplianceView installation? Please follow the steps below. •...
  • Page 123 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 19 of 30 Being logged in as user, open the Terminal which is located under Applications/Utilities in Finder. Assuming that you have installed ApplianceView into your home Applications directory, please launch the macrouter.sh script: cd ~/Applications/ApplianceView/ ./macrouter.sh At this stage, you will be prompted for your OS X password (the same one that you use to...

  • Page 124: Route Addition Does Not Work. What Should I Do

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 20 of 30 1.4.3 Route addition does not work. What should I do? First of all, please check if you can administer your computer. This can be done through the System Preferences, the Users icon, on Password tab.

  • Page 125: Applianceware Settings

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 21 of 30 1.5 ApplianceWare Settings 1.5.1 ApplianceWare and Active Directory 1.5.1.1 How can I join my Appliance into the Active Directory? First of all, you should examine your ADS server settings. On ADS server, find Active Directory Domains and Trusts, and then right-click the domain where you would like to add your Appliance to.

  • Page 126: How Will I Know That Appliance Is Already Joined Into Ads

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 22 of 30 in again, click the Advanced Settings, and switch to the Security tab. Choose Native mode. a) Enter the pre-Windows 2000 domain name into the Domain name field, just like you did it before at the Name/DNS tab.

  • Page 127: Accessing Applianceware-Based Appliance Over Network

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 23 of 30 • examine your DNS configuration (both for Appliance and ADS server); • be sure that Appliance administrator is not connected to ADS directly or through terminal service. 1.5.2 Accessing ApplianceWare-based Appliance Over Network 1.5.2.1 What NFS protocol versions are supported by ApplianceWare? NFS protocol v.2 and v.3 are supported.

  • Page 128: What Should I Do

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 24 of 30 1.5.2.4 I am trying to mount a NFS share from AIX-based machine but mount fails. What should I do? The link below may help you to solve the problem: http://nfs.sourceforge.net/nfs-howto/interop.html#AIX 1.5.2.5 I am trying to access public Appliance shares via Network Neighborhood in Windows or over Samba.

  • Page 129: I Cannot Connect To A Share Over Samba Or Windows Networking Although I Can See Its Name On The List. Why That Happens

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 25 of 30 1.5.2.8 I cannot connect to a share over Samba or Windows networking although I can see its name on the list. Why that happens? There can be several reasons for that. For example, you cannot connect to a non-public share without appropriate access rights.
  • Page 130 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 26 of 30 is not possible to offer entirely seamless integration. The most significant differences between these two kinds of ACLs are: • Windows ACLs support over ten different permissions for each entry in an ACL, including things such as append and delete, change permissions, take ownership, and change ownership.
  • Page 131 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 27 of 30 but do not allow these pseudo groups for entries that define access. When an object inherits permissions, those abstract entries are converted to entries for a specific user and group. Despite the semantic mismatch between these two ACL systems, POSIX ACLs are presented in the Windows ACL editor dialog box so that they resemble native Windows ACLs pretty closely.

  • Page 132: I Have Switched My Appliance To Nis Security Mode But I Cannot See Any Primary Groups On The Groups List In Applianceview. Is That Correct

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 28 of 30 named entries for the current owner and owning group, respectively. • POSIX access ACL and default ACL entries that define the same permissions are mapped to a Windows ACL entry that is flagged as defining both access and inheritable permissions.

  • Page 133: Applianceware Network Settings

    ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 29 of 30 1.5.3 ApplianceWare Network Settings 1.5.3.1 What is the meaning of the Large Network Settings option? This option allows you to set up an Appliance to periodically announce itself to arbitrary IP addresses with an arbitrary workgroup name.
  • Page 134 ApplianceWare v.5.3 Complete FAQ – February 24, 2004 – Page 30 of 30 except for the case that is described below, you cannot set Appliance name manually in this case. If DHCP server does not return a name, the standard “HOSTxxxxxx” (without quotes) name will be generated, and it can be changed manually.

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