Troubleshooting Guide - Igloo ICE102-WHITE User Manual

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TROUBLESHOOTING GUIDE

Problem
"ADD WATER"
indicator light turns on.
There is no indication
on the control panel.
"Ice Full" and "Add
Water" indicators light
up simultaneously.
The "Ice Full" indicator
light is on.
The unit does not
operate.
Ice blockage. No ice is
being made.
The icemaking cycle
seems normal but no ice
is produced.
Note: There is protective circuitry inside this appliance to protect the circuitry from
overheating. The appliance will automatically shut down to prevent
damage if activated. Please disconnect power cord and restart after 30
minutes of cooling down time.
For CURTIS Customer Service, please call: 1-800-968-9853
11
Possible Causes
Low water level or lack of water.
Disconnection of plug.
Electrical Power Surge
or
There may be air in the lines or
the lines are blocked. The water
tank cannot detect water level.
The ice basket is full.
Power is not being supplied
to the unit. The ambient
temperature or the water
temperature is too high.
Making ice takes too much time.
There is refrigerant leakage. A
pipe in the cooling system is
blocked.
Solution
Add water and the ice maker will
operate automatically.
Check that the plug is plugged
into the electrical outlet.
Turn off the ice maker, pull out
the electric plug, fill it with water
if needed, replace the plug and
then restart the unit. or
Inspect relative parts; remove
the drain cap on the back of
the unit and drain out a small
amount of water. Replace the
drain cap and attempt to use the
unit again.
or
Check if ice is blocking the ice
pusher. Turn off the unit; let the
ice melt and restart. Otherwise,
call Customer Service at the
number below.
Remove ice from the ice storage
basket to make more.
Plug the unit into a standard
110/120 Volt, 60 Hertz power
source. Please run the appliance
in temperatures below 90°F
and/or pour colder water into
the water reservoir.
Turn off the machine. Start the
machine after the ice block
melts. Or change the size
selector to smaller ice cubes.
Consult a qualified technician
or call Customer Service at the
number below.