Cadillac Escalade ESV Owner's Manual page 502

Roadside Service is not a part of the
New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
change a flat tire with spare tire.
The spare tire, if equipped, must
be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
jump start a dead battery.
maps of North America are
Service to
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks for
delivery.
Tow to the
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Service to
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Service to
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
Detailed
service.
A dealer technician will travel to
your location within a 30 mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
If your trip is