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Apex Digital Viewpoint 64 Installer/User Manual

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Viewpoint 64
Installer/ User Guide
Run Your Servers Smarter

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Summary of Contents for Apex Digital Viewpoint 64

  • Page 1 Viewpoint 64 Installer/ User Guide Run Your Servers Smarter...
  • Page 2 Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. PC/AT, PS/2, RS/6000, and IBM are registered trademarks of International Business Machines Corporation. Sun Microsystems and Sun SPARC are registered trademarks of Sun Microsystems, Inc. Viewpoint, Viewpoint 64, OutLook and OSCAR are trademarks or registered trademarks of Apex Inc.

  • Page 3: Table Of Contents

    Chapter 2: Installation Component Checklist....................2 Viewpoint 64 Installation Quick Start................3 Installing Agent ......................3 Components of the Viewpoint 64 System..............5 Cable Length and Location..................9 Rack-Mounting the Components ................. 9 Installing the Cable Looms (Optional)................10 Connecting the System Pod to the Core..............11 Connecting the User Pod to the Core................12...

  • Page 4: Chapter 1 - Overview

    Provides user management, security management and system administration via the Apex Agent application. The Agent server allows you to view all connections, system types, and names associated with the target systems. Viewpoint 64 is equipped with a serial port to connect the Agent server to the core.

  • Page 5: Chapter 2: Installation

    Chapter 2: Installation • 2 ViewPoint 64 System Installer/User Guide Chapter 2: Installation Component Checklist Viewpoint 64 components (quantity of each depends on your system needs) • user pods • dual system pods • octal system pods • core •...

  • Page 6: Viewpoint 64 Installation Quick Start

    Download the configuration to the Viewpoint 64 core. See Downloading the Configuration into Viewpoint in the Agent User Guide. Install any applicable Viewpoint 64 core upgrades. Contact technical support for the latest version or visit the Avocent Web site, www.avocent.com. See Performing Firmware Uploads in the Agent User Guide.
  • Page 7 Grounding Viewpoint 64 is a Safety Class I product and it has a protective grounding terminal. Use grounded, 3-prong power cords to provide power to the product and connect your power cords to grounded sockets. If the ground...

  • Page 8: Components Of The Viewpoint 64 System

    Chapter 2: Installation • 5 ViewPoint 64 System Installer/User Guide Components of the Viewpoint 64 System The Viewpoint system is a highly expandable and configurable system that allows you to start small and grow as your server needs increase. Shown below are two examples of Viewpoint configurations showing different...
  • Page 9 CAT 5 cables, to the output cards in the core, and on to the selected system pod. OSCAR (On-Screen Configuration and Activity Reporting) is used to operate the Viewpoint 64 system. OSCAR is accessed at the user pod. The Dual System Pod Each dual system pod can attach to two computers or servers.
  • Page 10 Chapter 2: Installation • 7 ViewPoint 64 System Installer/User Guide The Octal System Pod (Octopod) Each Octopod can attach to eight computers. The Octopod allows for greater system density to one system pod. It decodes the keyboard and mouse commands it receives from the input cards in the core via the CAT 5 cables, and forwards the data to the selected computer.
  • Page 11 The Viewpoint 64 Core Each Viewpoint 64 system contains a core that connects to user pods, system pods, and an Agent server. The core contains the internal input and output cards that provide the connection between user pods and system...

  • Page 12: Cable Length And Location

    Cable Length and Video Quality All Viewpoint 64 components arrive configured for cable lengths of 25 feet or less. If you are using cables longer than 25 feet, you can improve video quality by changing the cable length configuration or additional configuration of the DAC (Digital to Analog Converter) settings.

  • Page 13: Installing The Cable Looms (Optional)

    Chapter 2: Installation • 10 ViewPoint 64 System Installer/User Guide To rack-mount the core Place the core in the rack where you want to install it. Place a cage nut behind each hole in the core’s flange. Insert a screw in each hole in the core’s flange, and then tighten the screw.

  • Page 14: Connecting The System Pod To The Core

    Chapter 2: Installation • 11 ViewPoint 64 System Installer/User Guide Connecting the System Pod to the Core To connect the CAT 5 cables to the dual system pod or to the Octopod Connect one end of the video CAT 5 cable to the RJ45 jack with a monitor symbol.

  • Page 15: Connecting The User Pod To The Core

    Chapter 2: Installation • 12 ViewPoint 64 System Installer/User Guide Connecting the User Pod to the Core To connect the CAT 5 cables to the core Locate the output cards (slots 9 to 16) on the front of the core.

  • Page 16: Connecting The Dual System Pod To Your Computer

    Chapter 2: Installation • 13 ViewPoint 64 System Installer/User Guide Connecting the Dual System Pod to Your Computer To connect the dual system pod to your computer Connect the monitor, keyboard, and mouse cables between the computer and the jacks with the monitor, keyboard, and mouse symbols in one of the ports on the dual system pod.

  • Page 17: Connecting The User Pod To The Console

    Chapter 2: Installation • 14 ViewPoint 64 System Installer/User Guide Connecting the User Pod to the Console To connect the user pod to a monitor, keyboard, and mouse Connect the monitor, keyboard, and mouse cables to the jacks that show the monitor, keyboard, and mouse symbols on the back panel of the user pod.

  • Page 18: Turning On The System

    With the power switch (located on the back panel) of each component in the Off (0) position, connect each component to an AC power source using the supplied three-wire grounded power cords. Turn on the Viewpoint 64 core by pushing both power switches located on the back panel to the On (1) position.

  • Page 19: Chapter 3: Operation

    ViewPoint 64 System Installer/User Guide Chapter 3: Operation You’ll operate the Viewpoint 64 system using OSCAR (On-Screen Configuration and Activity Reporting). The OSCAR GUI enables you to set up, view information about, and operate the servers in your Viewpoint system.

  • Page 20: Logging In And Logging Out

    Chapter 3: Operation • 17 ViewPoint 64 System Installer/User Guide Logging In and Logging Out When security mode is active, log into OSCAR as an authorized user. You can then access the OSCAR Selection screen. Your system administrator will assign you a user name and password.

  • Page 21: Opening The Oscar Advanced Menus Screen

    This screen is called the status flag. It can be set to show the connection by port number or by name. When operating the Viewpoint 64 system with OSCAR, the status flag disappears from the display and reappears when the operation is completed.
  • Page 22 Chapter 3: Operation • 19 ViewPoint 64 System Installer/User Guide Changing Status Flag Attributes You can choose to display the status flag at all times, for a few seconds after switching, or not at all. You can also change the color of the status flag and its location on the screen. The table, Values and Effect on Flag Appearance, describes the available menu attributes.

  • Page 23: Switching To A Computer

    ViewPoint 64 System Installer/User Guide Switching to a Computer The most common Viewpoint 64 operation is either switching a user’s keyboard, mouse and monitor or just the monitor (video) between computers. Switching disconnects either the keyboard, mouse, and monitor from one computer and connects them to another or it disconnects only the video signal when the user is in watch mode.

  • Page 24: Switching Video Only

    Chapter 3: Operation • 21 ViewPoint 64 System Installer/User Guide NOTE: If you press the wrong number (Computer is selected by default), enter the number of the desired computer. If you press ENTER instead of selecting a port number, you will be disconnected from the server you are connected to.

  • Page 25: Disconnecting A User

    Querying Pod Status You can check the connection status of any user pod or system pod in the Viewpoint 64 system. This may be useful when you want “full” connection (control of keyboard and mouse) to a computer and need to determine if another user is already connected.

  • Page 26: Scanning The Computers

    Chapter 3: Operation • 23 ViewPoint 64 System Installer/User Guide Press ENTER to display your own switch status —or— press the number key that corresponds to the console or computer you want to query; the Query Pod Connection screen appears with pod number selected.

  • Page 27: Establishing Security

    Security Mode Inactive Security Mode Active Advanced computer applications should usually be protected against unauthorized users. Viewpoint 64’s security features enable you to lock the keyboard and monitor, requiring you to type a password before resuming operation. You can also set a time delay before the console is locked.

  • Page 28: Optimizing Video Quality For The User Pod

    Chapter 3: Operation • 25 ViewPoint 64 System Installer/User Guide NOTE: The factory default password is OSCAR. Because the CAPS LOCK is disabled in OSCAR, you must hold down the SHIFT key as you type each letter. If you are changing your password, type your new password in the New password field and press ENTER.

  • Page 29: Changing Menu Attributes

    NOTE: If changes to settings make video unreadable, press ESC to return to previous settings. Changing Menu Attributes It is not necessary to change any of the default settings before using Viewpoint 64; however, you can set several options to suit your preferences or specific application. For example, you may want to change the position, color, and other display attributes of the OSCAR screens.

  • Page 30: Displaying Firmware Version And Settings

    Chapter 3: Operation • 27 ViewPoint 64 System Installer/User Guide Effects of Settings on Screen Appearance To Change This Select This Setting Choose Effect Either 480 or 640. The lower the value, the larger the Size of screen Resolution size.

  • Page 31: Resetting The Mouse And Keyboard

    Chapter 3: Operation • 28 ViewPoint 64 System Installer/User Guide Resetting the Mouse and Keyboard Resetting the mouse and keyboard attempts to restore the correct settings for the selected computer. To reset the mouse and keyboard values From the Commands menu in the Advanced Menus, use the DOWN ARROW key to select Reset.

  • Page 32: Appendices

    Appendices • 29 ViewPoint 64 System Installer/User Guide Appendices Dimensions User Pod Height 1.71 in. (4.45 cm) Depth 9.00 in. (22.86 cm) Width 12.75 in. (32.39 cm) Weight 5 lb (2.3 kg) Dual System Pod Height 1.71 in. (4.45 cm) Depth 9.00 in.

  • Page 33: Options And Accessories

    Appendices • 30 ViewPoint 64 System Installer/User Guide Options and Accessories Description Part Number Component Core ELC-6464VP (64 x 64 capable) Viewpoint 64 User Pod ELC-02UP Dual System Pod ELC-00SP Octopod ELC-08SP Card System Input ELC-00IM User Output ELC-000M Dual Zip CAT 5 Cable 25 ft (7.62 m)

  • Page 34: Tiering With Other Apex Switch Systems

    In lieu of computers, you can connect Viewpoint 64 to other Apex switching devices, such as the OutLook concentrator. This is called tiering. In order for tiering to work, Viewpoint 64 must be made aware of the external device first in order to transmit commands, and the external device must be able to read and execute those commands.

  • Page 35: Getting Help

    Appendices • 32 ViewPoint 64 System Installer/User Guide Getting Help Where to Go for Assistance Visit our Web Site For the latest technical information and to download updates. www.avocent.com Contact your Distributor or Reseller E-mail Technical Support: support@avocent.com Phone Technical Support...

  • Page 36: Troubleshooting

    Appendices • 33 ViewPoint 64 System Installer/User Guide Troubleshooting SYMPTOM PROBABLE CAUSE RECOMMENDED SOLUTION No OSCAR or video on any Loose monitor Reconnect monitor computer No power to Viewpoint core Check power switch Reconnect power cable Check AC outlet for power...

  • Page 37: Communications Regulation Information

    Appendices • 34 ViewPoint 64 System Installer/User Guide Communications Regulation Information ENGLISH Federal Communications Notice (Class A Equipment) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable interference when the equipment is operated in a commercial environment.

  • Page 38: Limited Warranty

    Limited Warranty Apex Inc. warrants that the Viewpoint 64 (Product) will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of receipt. Any implied warranty on the switch is limited to one year.

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