AMCC 3WARE 720-0138-00 User Manual

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3ware
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Serial ATA RAID Controller
PN 720-0138-00
September 2006

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  • Page 1 3ware ® Serial ATA RAID Controller PN 720-0138-00 September 2006...
  • Page 2 Trademarks 3ware®, Escalade®, 3DM®, and TwinStor® are all registered trademarks of AMCC. The 3ware logo, 3BM , StorSwitch , and R5 Fusion are all trademarks of AMCC. Apple®, the Apple logo, and PowerMac® are trademarks of Apple Computer Inc., registered in the United States and/or other countries. Safari is a trademark of Apple Computer, Inc.
  • Page 3: Table Of Contents

    Table of Contents About this User Guide ......vii How this User Guide is Organized ........vii Conventions .
  • Page 4 Chapter 5. Configuring Units ........34 Configuring a New Unit ..........34 Configuration Options When Creating a Unit .
  • Page 5 Warranty Service and RMA Process ....... .152 AMCC Technical Support and Services ......153 Sales and ordering information .
  • Page 6 3ware Serial ATA RAID Controller User Guide for the Power Mac G5...
  • Page 7: About This User Guide

    About this User Guide This document, 3ware Serial ATA RAID Controller User Guide for the Power Mac G5, provides instructions for configuring and maintaining RAID units on your 3ware 9590SE-4ME RAID controller. This guide assumes that you have already installed your controller in your system and connected it to your 3ware®...
  • Page 8: Conventions

    Table 1: Chapters and Appendices in this User Guide Chapter/Appendix Description 5. Configuring Units Describes how to configure new units and spares, change existing configurations, and set unit policies. 6. Maintaining Units Describes how to check unit and drive status, review alarms and errors, schedule background maintenance tasks, and manually start them, when necessary or desirable.
  • Page 9: Chapter 1. Getting Started With Your 3Ware Raid Controller

    Getting Started with Your 3ware RAID Controller Setting up your 3ware RAID controller involves these main steps: • Physically Install the Controller and Drives • Install the 3ware Driver and Disk Management Software • Configure the RAID Unit and Drives •...
  • Page 10 Chapter 1. Getting Started with Your 3ware RAID Controller these features allow you to begin using your newly configured units right away. You can review and change these features as a final step in your initial setup, or you can make changes to them later, at your convenience. These features include: •...
  • Page 11 Initial Settings for Policies and Background Tasks The table below lists the default settings for policies. These settings are used if you do not explicitly change the policy settings. Table 2: Default Settings for Policies and Background Tasks Policy Controller-Level Settings Auto Rebuild Auto-Carving Carve Size or Factor...
  • Page 12: Chapter 2. Introducing The 3Ware® 9590Se-4Me Raid Controller

    It features: • Support for up to 4 SATA drives. • AMCC’s remote management software, 3ware Disk Manager 2 (3DM®2) which simplifies storage configuration and management through a web browser. • An enhanced firmware platform that allows future upgrades.
  • Page 13: System Requirements

    System Requirements 3ware 9590SE-4ME RAID controllers require the following: • Drives Drives must be 3.5" and meet serial ATA 150 (SATA-1) or serial ATA 300 (SATA 2) Gb/s standards. SATA 2 drives will have better performance. A list of drives that have been tested is available at http://www.3ware.com/products/cables.asp •...
  • Page 14: Understanding Raid Concepts And Levels

    Chapter 2. Introducing the 3ware® 9590SE-4ME RAID Controller Understanding RAID Concepts and Levels 3ware RAID controllers use a Redundant Array of Inexpensive Disks (RAID) to increase your storage system’s performance and provide fault tolerance (protection against data loss). This section organizes information about RAID concepts and configuration levels into the following topics: •...
  • Page 15: Available Raid Configurations

    Available RAID Configurations The following RAID levels and configurations are available for drives attached to a 9590SE-4ME 3ware RAID controller: • RAID 0 • RAID 1 • RAID 5 • RAID 10 • Single Disk • Hot Spare For how to configure RAID units, see “Configuring a New Unit” on page 34. RAID 0 RAID 0 provides improved performance, but no fault tolerance.
  • Page 16 Chapter 2. Introducing the 3ware® 9590SE-4ME RAID Controller preserving the data on one drive if the other drive fails. Fault tolerance is a basic requirement for critical systems like web and database servers. 3ware uses a patented technology, TwinStor®, on RAID 1 arrays for improved performance during sequential read operations.
  • Page 17 Understanding RAID Concepts and Levels RAID 10 RAID 10 is a combination of striped and mirrored arrays for fault tolerance and high performance. When drives are configured as a striped mirrored array, the disks are configured using both RAID 0 and RAID 1 techniques, thus the name RAID 10 (see Figure 4).
  • Page 18: Determining What Raid Level To Use

    Chapter 2. Introducing the 3ware® 9590SE-4ME RAID Controller Determining What RAID Level to Use Your choice of which type of RAID unit (array) to create will depend on your needs. You may wish to maximize speed of access, total amount of storage, or redundant protection of data.
  • Page 19: 3Ware Tools For Configuration And Management

    Through drive coercion, the capacity used for each drive is rounded down so that drives from differing manufacturers are more likely to be able to be used as spares for each other. The capacity used for each drive is rounded down to the nearest GB for drives under 45 GB (45,000,000,000 bytes), and rounded down to the nearest 5 GB for drives over 45 GB.
  • Page 20: Monitoring, Maintenance, And Troubleshooting Features

    Chapter 2. Introducing the 3ware® 9590SE-4ME RAID Controller Monitoring, Maintenance, and Troubleshooting Features Several 3ware RAID controller features aid in monitoring and troubleshooting your drives. • SMART Monitoring Technology) automatically checks a disk drive's health every 24 hours and reports potential problems. This allows you to take proactive steps to prevent impending disk crashes.
  • Page 21 • Drive Locate. for particular drives, so that you can quickly identify what drive needs to be checked or replaced. (For more information, see “Locating a Drive by Blinking Its LED” on page 81.) • Auto Rebuild. the Auto Rebuild policy allows rebuilds to occur with an available drive or with a failed drive.
  • Page 22: Chapter 3. 3Dm 2 (3Ware Disk Manager) Introduction

    3DM 2 (3ware Disk Manager) Introduction Note: OpenSSL Toolkit (http://www.openssl.org/). 3ware Disk Manager 2 (3DM 2) allows you to manage and view the status of your 3ware RAID controller and associated drives. There are two parts to 3DM: a process, that runs in the background on the computer where you have installed your 3ware controller, and a web application that can be used to access it.
  • Page 23: Browser Requirements For 3Dm

    Browser Requirements for 3DM 3DM runs in most current web browsers. Tested and supported browsers include: • Safari 2.0.4 or newer • Firefox 1.5.0.4 or newer Additional requirements: • JavaScript must be enabled • Cookies must be enabled • For best viewing, use a screen resolution of 1024 X 768 or greater, and set colors to 16 bit color or greater.
  • Page 24: Uninstalling 3Dm On The Macintosh

    Chapter 3. 3DM 2 (3ware Disk Manager) Introduction Uninstalling 3DM on the Macintosh You can remove 3DM from your Macintosh by using the uninstall command located in the AMCC folder. To uninstall 3DM In the Finder, open Double-click If prompted, enter your administrator password.
  • Page 25: Logging In To The 3Dm Web Application

    3DM. Figure 5. Security Certificate Message from Browser www.3ware.com Applications > AMCC Note: If you receive a page not found message, make sure you entered the URL correctly. If you did, 3DM may not be running in the background.
  • Page 26: Starting And Stopping The 3Dm Process Manually On The Macintosh

    Chapter 3. 3DM 2 (3ware Disk Manager) Introduction (You can also click next time you start 3DM.) When the 3DM logon screen appears, select whether you are a Administrator Enter your password and click If you are logging in for the first time after installing 3DM, the default password for both User and Administrator is Starting and Stopping the 3DM Process Manually on the Macintosh...
  • Page 27: Viewing 3Dm Remotely Using A Web Browser

    If the process is still running, contact AMCC/3ware Technical Support for assistance. To start the 3DM process manually Open a Terminal window and type: sudo /usr/sbin/3dm2 Enter your administrator password, when prompted for it. The 3DM process starts. Open your browser and enter the URL for your system.
  • Page 28: Working With The 3Dm Screens

    Chapter 3. 3DM 2 (3ware Disk Manager) Introduction Working with the 3DM Screens 3DM’s features are organized on a series of pages you view in your browser. After you log in to 3DM, the Summary page shows a list of controllers installed in the computer at the URL you specified.
  • Page 29: 3Dm Menus

    3DM Menus The 3DM menu bar groups access to a number of 3DM pages on menus, and provides direct link access to others. Figure 7. 3DM Menu Bar Status information is available from the controller, unit, and drive information for a particular controller. Management menu controller-level settings (background task rate, unit polices such as enabling of unit write cache, and controller settings that affect all units managed by the...
  • Page 30: Viewing Information About Different Controllers

    Chapter 3. 3DM 2 (3ware Disk Manager) Introduction Viewing Information About Different Controllers If you have more than one 3ware RAID controller in the system, you select the one you want to see details about from the drop-down list at the right of the menu bar.
  • Page 31 Table 5: List of 3DM Pages 3DM Page Controller Summary page Controller Details page Unit Information page Unit Details page Drive Information page Drive Details window Controller Settings page Scheduling page www.3ware.com Working with the 3DM Screens Description Provides basic information about each 3ware RAID controller in your system.
  • Page 32: Setting Up 3Dm Preferences

    Chapter 3. 3DM 2 (3ware Disk Manager) Introduction Table 5: List of 3DM Pages 3DM Page Maintenance page Alarms page Battery Backup page Enclosure Summary page Enclosure Details page 3DM 2 Settings page Setting Up 3DM Preferences The 3DM 2 Settings page lets you define preference settings that affect the overall operation of 3DM.
  • Page 33: Setting And Changing 3Dm Passwords

    Setting and Changing 3DM Passwords 3DM provides different access levels for users and administrators. The Administrator access level allows the user to fully configure 3DM. The User access level allows the user to view pages within 3DM. These passwords work independently of each other. The default password for both the User and Administrator is “3ware”.
  • Page 34: Enabling And Disabling Remote Access

    Chapter 3. 3DM 2 (3ware Disk Manager) Introduction • Information • Warning • Error For more information about events and alarms, see “Viewing Alarms, Errors, and Other Events” on page 66. ( called “Alarms.”) Event notification can be set up during 3DM installation, and can be changed on the 3DM 2 Settings page.
  • Page 35: Setting The Incoming Port

    To enable or disable remote access Click In the Enabled The page refreshes, and a message at the top of the screen confirms that remote access has been enabled or disabled. Setting the Incoming Port # You can set the port which 3DM uses to listen for incoming messages. If you are not sure which port would be the best to use, leave this set to the default port of 888.
  • Page 36: Chapter 4. Configuring Your Controller

    Configuring Your Controller This section describes how to view details about the controller, check its status, and change configuration settings that affect the controller and all of the drives connected to it. It is organized into the following sections: • Viewing Information About a Controller •...
  • Page 37 Figure 9. Controller Summary Page To see more details about a particular controller, click the ID link for that controller to display the Controller Details page. Figure 10. Controller Details Page To see information about a different controller in the 3DM pages If you have more than one controller in the system, you can switch between them by selecting the one you want from the list at the right of the menu bar.
  • Page 38: Viewing Controller Policies

    Chapter 4. Configuring Your Controller Note: Throughout this documentation, the term current controller is used to refer to the controller currently selected in this drop-down list. Viewing Controller Policies You can view the current state of controller policies in 3DM, in the Controller Settings Figure 11.) Only the Auto Rebuild, Auto-Carving, and Carve Size policies can be changed on this page.
  • Page 39: About Controller Policies

    About Controller Policies The following policies affect all units and drives on a controller and can be adjusted as appropriate for your equipment. Controller policies are shown at the bottom of the Controller Settings page. • Auto Rebuild. disabled. When disabled, degraded units can only be rebuilt with designated spares.
  • Page 40: Using Auto-Carving For Multi Lun Support

    Chapter 4. Configuring Your Controller To enable Auto Rebuild through 3DM Choose In the Other Controller Settings section at the bottom of the screen, select Enabled The page refreshes, and a message at the top confirms the change you have made. Using Auto-Carving for Multi LUN Support When the Auto-Carving policy is on, any unit larger than a specified size (known as the carve size) is created as multiple volumes that can be addressed...
  • Page 41: Setting The Size Of Volumes Created With Auto-Carving

    Create a new unit or migrate an existing unit to include the drives you want to use. If the combined capacity of the drives exceeds the carve size, a number of volumes will be created. Verify the creation of the volumes. In 3DM 2, the number of volumes is shown on the Unit Details page.
  • Page 42: Chapter 5. Configuring Units

    Configuring Units This section includes information and procedures on configuring units attached to your 3ware RAID controller. It is organized into the following topics: • Configuring a New Unit • Creating a Hot Spare • Naming a Unit • Setting Unit Policies •...
  • Page 43: Configuration Options When Creating A Unit

    Configuration Options When Creating a Unit This section provides an overview of the choices you have when configuring a new unit. For step-by-step instructions, see “Creating a Unit” on page 37. When you configure a new unit, you specify the following: •...
  • Page 44 Chapter 5. Configuring Units Name of the unit (optional) Units can be given names. These names will be visible in 3DM. Stripe size, if appropriate for the RAID level In general, smaller stripe sizes are better for sequential I/O, such as video, and larger stripe sizes are better for random I/O (such as databases).
  • Page 45: Creating A Unit

    Creating a Unit In 3DM, creating a unit starts from the (Figure 12). Figure 12. 3DM Maintenance Page To create a unit In 3DM, choose In the Available Drives list, select the drives you want to include in the unit by marking the checkbox in front of the Port number for each one. If you are creating single drive units (single disks or hot spares), you can configure multiple drives at once.
  • Page 46: Initializing (Formatting) And Partitioning Units

    Chapter 5. Configuring Units In the If stripe size applies to the RAID type you select, select a (Stripe size does not apply to RAID 1.) Optional: In the including dashes and underscores). Make changes to the unit policies, as desired. You can enable or disable Write Cache Rebuild For details about these settings, see “Setting Unit Policies”...
  • Page 47 To initialize and partition your unit In the Mac OS message, click Figure 14. Disk Insertion Message from the Mac OS When the Macintosh Disk Utility window opens, find and select the drive that represents your RAID unit. Figure 15. Macintosh Disk Utility Window with New RAID Unit www.3ware.com Configuring a New Unit Initialize...
  • Page 48 Chapter 5. Configuring Units In the Disk Utility Window, select the Figure 16. Macintosh Disk Utility Window, Partition Tab In the Volume Scheme column, click menu and select the number of partitions that you want your RAID unit to have. Tip: appear as a separate drive on your computer.) Figure 17.
  • Page 49 On the right, specify a volume name and then click Figure 18. Defining the Volume in the Macintosh Disk Utility When a message asks you to confirm you want to partition the disk, click Partition Figure 19. Confirmation Message to Create the Partition You will see a series of messages appear toward the bottom of the Disk Utility window as the RAID unit is first partitioned and then formatted.
  • Page 50: Creating A Hot Spare

    Chapter 5. Configuring Units Figure 20. Macintosh Disk Utility Showing Partitioning Progress When the partitioning is complete, icons for each new volume appear on your desktop. They are now ready for use. You can now close the Macintosh Disk Utility window. Your RAID unit is ready for use.
  • Page 51: Naming A Unit

    Note: 3ware’s 9000 series RAID controllers use drive coercion so that drives from differing manufacturers and with slightly different capacities are more likely to be able to be used as spares for each other. Drive coercion slightly decreases the usable capacity of a drive that is used in redundant units. The capacity used for each drive is rounded down to the nearest GB for drives under 45 GB (45,000,000,000 bytes), and rounded down to the nearest 5 GBytes for drives over 45 GB.
  • Page 52: Setting Unit Policies

    Chapter 5. Configuring Units In the text box, enter or type over the name shown. A name can be up to 21 characters, and can include dashes and underscores. Click the Setting Unit Policies The following polices are set when you create a unit, and can be adjusted later through settings on the Details about adjusting each policy are described on the following pages.
  • Page 53: Enabling And Disabling The Unit Write Cache

    • StorSave Profile. Three profiles are available: Protection, Balanced, and Performance. For details, see “Setting the StorSave Profile for a Unit” on page 48. Figure 21. Unit Policies on Controller Settings Page in 3DM Enabling and Disabling the Unit Write Cache Write cache is used to store data locally in memory on the drive before it is written to the disk drive media, allowing the computer to continue with its next task.
  • Page 54: Setting Auto Verify For A Unit

    Chapter 5. Configuring Units To enable or disable unit write cache through 3DM Choose In the Write Cache box to enable it for the designated unit. The page refreshes, and a message at the top confirms the change you have made. A message will caution you about enabling write cache without a BBU.
  • Page 55: Setting Continue On Source Error During Rebuild

    Setting Continue on Source Error During Rebuild Continue on Source Error During Rebuild which are redundant. (For units which are not redundant, this option is not shown on the screen.) When this policy is set, ECC (Error Correcting Code) errors are ignored when they are encountered during a rebuild. (ECC errors are typically defects that have been detected in the drive since initialization.) When this policy is not set, if a unit is rebuilding, the rebuild will abort when it encounters an ECC error and the unit will be set back to Degraded.
  • Page 56: Setting The Storsave Profile For A Unit

    Chapter 5. Configuring Units Note: Not all drives support NCQ. If a drive does not support NCQ, the policy setting for the controller is ignored. To enable or disable queuing for a unit through 3DM Choose In the queuing by checking the box under “Queuing” for the designated unit; disable it by unchecking the box.
  • Page 57 • FUA (Force Unit Access) controller or a program (such as a database program) can ensure that data is actually written to the disk drive media, and is not stored in cache. When a write command is followed with a FUA command, then the disk drive will only issue “command complete”...
  • Page 58: Changing An Existing Configuration

    Chapter 5. Configuring Units Changing An Existing Configuration You can convert one RAID configuration into another while the unit is online. This process is known as RAID Level Migration (RLM). You can use RAID Level Migration to make two main types of configuration changes: •...
  • Page 59 Figure 22. RAID Level Migration Example Typically, a unit is reconfigured with the same or more storage capacity. Sometimes additional drives are added. The following table shows valid reconfigurations, some of which will require the addition of more drives. Table 7: Valid Migration Paths Source Single Spare...
  • Page 60: Changing Raid Level

    Chapter 5. Configuring Units Changing RAID Level You can use migrate to change the RAID level of an existing unit while the unit is online, without experiencing any data loss. When you change a RAID level, you may also add one or more drives to the unit. You can also migrate to change the unit's stripe size.
  • Page 61: Expanding Unit Capacity

    Expanding Unit Capacity You can expand a unit's capacity by adding one or more drives to it without changing the RAID level, except for singles and RAID 1 units. (Since a single can only have one drive, and a RAID 1 can only have two drives, if you add a drive to either, the RAID level must be changed.) For a RAID 5 with 3 drives, you can change the capacity by adding a forth drive.
  • Page 62: Deleting A Unit

    Chapter 5. Configuring Units Note: This step can only be done after the system has completed the migration or online capacity process. The operating system will not see the capacity until that process is complete. To inform the operating system that a unit has been changed Unmount the file system from the unit.
  • Page 63 Backup any data you want to keep. Unmount the unit. Launch the Macintosh Disk Utility, select the unit, and click the Unmount button the toolbar, or select the icon for the unit on the desktop and drag it to the trash. This step is very important.
  • Page 64: Removing A Unit

    Chapter 5. Configuring Units Figure 24. Unit Successfully Deleted through 3DM Removing a Unit Removing a unit allows you to safely remove drives from a controller in order to move the unit to another controller or to store the drives for safekeeping purposes.
  • Page 65: Moving A Unit From One Controller To Another

    Launch the Macintosh Disk Utility, select the unit, and click the Unmount and drag it to the trash. This step is very important. it, it is the equivalent of physically yanking a hard drive out from under the operating system. You could lose data, the system could hang, or the controller could reset.
  • Page 66: Adding A Drive

    Chapter 5. Configuring Units Adding a Drive You can add a drive to your 3ware Sidecar and make it available through 3DM without powering down the system. To add a drive Insert the drive in your 3ware Sidecar. (For details, see 3ware Sidecar Kit with the 9590SE-ME: Installation Guide.) In 3DM, choose On the Maintenance page, click...
  • Page 67 Removing a Drive When 3DM asks you to confirm that you want to remove the drive, click Figure 25. Removing a Drive in 3DM You can now remove the drive from your system. If you removed a drive that was part of a unit, the unit may become degraded, as shown in (Figure 26).
  • Page 68: Rescanning The Controller

    Chapter 5. Configuring Units Rescanning the Controller When you make a change by physically adding or removing drives or units, you can have 3DM rescan the controller to update the list of units and available drives shown on the This is useful in a variety of circumstances. For example, if you add new drives to the controller, you can make them available by rescanning the controller.
  • Page 69: Chapter 6. Maintaining Units

    Maintaining Units 3ware RAID controllers include a number of features in the firmware that help maintain the integrity of your drives, check for errors, repair bad sectors, and rebuild units when drives degrade. In addition, 3ware Disk Manager (3DM) provide tools to let you check unit and drive status, and manually start background maintenance tasks.
  • Page 70 Chapter 6. Maintaining Units Figure 27. Drilling Down to Check Status Information For details about specific pages with summary and detailed status information, see these topics in the 3DM Reference section: • “Controller Summary page” on page 86 • “Controller Details page” on page 87 •...
  • Page 71: Enclosure Led Status Indicators

    Enclosure LED Status Indicators The LEDs on your enclosure also provide status information about your drives and units. Table 8: Meaning of LED Colors and Behavior Color Solid green Blinking green Black Solid Amber Blinking amber Solid red Blinking red Unit Statuses The following is a list of unit statuses you may see in 3DM: •...
  • Page 72: Drive Statuses

    Drive Removed. • Other. problem. If you have a question about a status shown, contact AMCC customer support. knowing the exact drive status can help trouble-shoot the problem. The unit is in the process of writing to all of the disks in the...
  • Page 73: About Degraded Units

    About Degraded Units Fault tolerant RAID units provide data redundancy by duplicating information on multiple drives. These RAID units make it possible to continue use even if one of the drives in the unit has failed. • RAID 1 and 10 units each use mirroring to achieve fault tolerance. Identical data is stored on two or more drives to protect against drive failure.
  • Page 74: Alarms, Errors, And Other Events

    Chapter 6. Maintaining Units Alarms, Errors, and Other Events 3DM provides several levels of detail about alarms, errors, and other events: • A summary log of all events and notifications on the • A detailed error listing, available for download from the Details •...
  • Page 75: Downloading An Error Log

    Downloading an Error Log You can download an error log containing information from the firmware log. This can be useful when troubleshooting certain types of problems. For example, you might want to send the saved file to 3ware Customer Support for assistance when troubleshooting.
  • Page 76: Background Tasks

    Chapter 6. Maintaining Units Background Tasks Background tasks are maintenance tasks that help maintain the integrity of your drives and data. These tasks include • Initialization of units • Verification of units • Rebuilds when units have become degraded • Migration of an on-line RAID from one RAID configuration to another •...
  • Page 77: About Initialization

    About Initialization For 3ware SATA RAID controllers, initialize means to put the redundant data on the drives of redundant units into a known state so that data can be recovered in the event of a disk drive failure. For RAID 1 and 10, initialization copies the data from the lower port to the higher port.
  • Page 78: About Verification

    Chapter 6. Maintaining Units Initialization of RAID 1 and RAID 10 Units RAID 1 and RAID 10 units do not need to be initialized when they are created to be fault tolerant and are immediately available for use with full performance when created.
  • Page 79 Background Tasks What Verification Does For a RAID 1 or RAID 10 unit, a verify compares the data of one mirror with the other. For RAID 5, a verify calculates RAID 5 parity and compares it to what is written on the disk drive. Verification checks each sector on a drive.
  • Page 80: Starting A Verify Manually

    Chapter 6. Maintaining Units How Errors Are Handled Verification makes use of the same error checking and error repair techniques used during ordinary use of drives configured through 3ware RAID controllers. When verification encounters an error, the controller typically retries the command.
  • Page 81: Rebuilding Units

    To verify a unit through 3DM In 3DM, choose In the you want to verify and click 3DM puts the selected unit in verifying mode. If verify scheduling is not enabled on the Scheduling page, the verification process begins almost immediately.
  • Page 82 Chapter 6. Maintaining Units Note: If a rebuild fails, check the Alarms page for the reason. If there was an ECC error on the source disk, you can force the rebuild to continue by checking the Overwrite ECC Error policy on the Controller Settings page in 3DM and then running Rebuild again.
  • Page 83: Cancelling A Rebuild And Restarting It With A Different Drive

    Cancelling a Rebuild and Restarting It with a Different Drive You can cancel a rebuild by using the Maintenance page. Note: If you want to pause the rebuild process through 3DM, you can do so by setting or changing the rebuild schedule on the Scheduling page. If you set a schedule for rebuilds that does not include the current time, the rebuild process will pause.
  • Page 84: Background Task Prioritization

    Chapter 6. Maintaining Units Background Task Prioritization Although migration tasks follow the same schedule as rebuild and initialization tasks, they are always given the highest priority because of the controller and disk resources required during migration. Once a unit is put into the migration state, it must be allowed to complete the process.
  • Page 85: Viewing Current Task Schedules

    Tip: If you want to change a scheduled task, you first remove the scheduled item and then add it back with the desired day, time, and duration. Note : Setting up the Scheduling window does not actually request background tasks. It simply specifies when they can run. For more information about the background tasks themselves, see “Background Tasks”...
  • Page 86: Turning On Or Off Use Of A Task Schedule

    Chapter 6. Maintaining Units Figure 29. Selecting Task Schedules to View Turning On or Off Use of a Task Schedule Turning on the schedule for Rebuild/Migrate and Verify tasks forces rebuilds, migrates, and verifies to be performed only during the time specified by the schedule.
  • Page 87: Removing A Task Schedule

    In the Schedule Rebuild Tasks section, select the appropriate setting: Follow Schedule The illustration below shows this setting for the rebuild task schedule. Note: Self-test schedules cannot be turned off in this way. To disable self-tests you must either remove all schedule times, or uncheck the tests listed in the Tasks column.
  • Page 88: Selecting Self-Tests To Be Performed

    Chapter 6. Maintaining Units To add a task schedule slot Choose The Scheduling page appears, showing the schedule for Rebuild/Migrate Tasks. To view Verify Tasks or Self-test Tasks, select it from the drop-down list at the top of the page. Scroll to the section of the Scheduling page that shows the task you want to add.
  • Page 89: Locating A Drive By Blinking Its Led

    Check the boxes next to the self-tests you want to be performed. To disable self-tests Unlike scheduling of rebuilds and verifies, scheduling of self-tests is always enabled. To disable self-tests you must either remove all schedule times, or uncheck the tests listed in the Locating a Drive by Blinking Its LED You can easily identify the drives in a unit, or an individual drive, by causing the LEDs associated with the drives to blink.
  • Page 90 Chapter 6. Maintaining Units To blink the LEDs for all drives in a unit Choose from the main menu in 3DM. On the list of units, locate the unit you want to identify. Check the box in the The LEDs associated with each drive in the unit begin blinking on the enclosure.
  • Page 91: Chapter 7. Maintaining Your Controller

    Maintaining Your Controller This section contains instructions for how to perform tasks that help you maintain your controller, including: • Determining the Current Version of Your 3ware Driver • Updating the Driver and Firmware Determining the Current Version of Your 3ware Driver You can view controller (firmware) and driver version information on the Controller Summary page.
  • Page 92: Updating The Driver And Firmware

    Chapter 7. Maintaining Your Controller Updating the Driver and Firmware You can download the latest drivers and firmware from the 3ware website, at http://www.3ware.com/support. To download the driver or firmware On the 3ware website (www.3ware.com), navigate to Service and Support > Software Downloads. Click Select the product and release desired.
  • Page 93: Chapter 8. 3Dm 2 Reference

    3DM 2 Reference This section includes details about the fields and features available on the pages you work with throughout 3DM 2. It is organized by 3DM page, as the pages are organized on the 3DM menu bar. • Controller Summary page •...
  • Page 94: Controller Summary Page

    Chapter 8. 3DM 2 Reference Controller Summary page Figure 31. Controller Summary Page The Summary page appears after you first logon to 3DM, and when you click the Summary link in the menu bar. This page provides basic information about each 3ware RAID controller in your system.
  • Page 95: Controller Details Page

    Controller Details page Figure 32. Controller Details Page The Controller Details page appears when you choose Controller Details This page provides detailed information about the controller specified in the drop-down list on the menu bar. You can also open or download an error log from this screen. The model name of the controller.
  • Page 96: Unit Information Page

    Chapter 8. 3DM 2 Reference # of Drives. Download Error Log: to your computer. This feature is important when contacting AMCC for support with your controller. It will help AMCC identify the problem you encountered. Unit Information page Figure 33. Unit Information Page...
  • Page 97: Unit Details Page

    Identify. unit to blink in the 3ware Sidecar. Unit Details page Figure 34. Unit Details Page The Unit Details page appears when you click an ID number on the Unit Information page. Because it is a sub-page of Unit Information, the page title in the menu bar continues to display “Unit Information”...
  • Page 98: Drive Information Page

    Chapter 8. 3DM 2 Reference To see details about a particular drive, click the Port #. You’ll see a list of all drives, with the drive you selected highlighted. Status. The operational status of the unit or subunit: OK, Rebuilding, Migrating, Initializing, Verifying, Degraded, or Inoperable (missing drives).
  • Page 99 The Drive Information page appears when you choose Information page. If you arrive at this page from the port # hyperlink on the Unit Information page, the line showing the port # you clicked on is highlighted. This page shows a list of drives on the current controller and a summary of each one.
  • Page 100: Drive Details Window

    Chapter 8. 3DM 2 Reference Drive Details window Figure 36. S.M.A.R.T. Data Page The Drive Details window appears when you click a Port # on the Drive Information page. This Drive Details window shows some Extra Drive Information, including NCQ and SATA Link Speed support, and the SMART data for the drive. Extra Drive Information NCQ Supported Command Queuing), which can result in increased performance for some...
  • Page 101: Controller Settings Page

    SMART Data SMART data is displayed as hex values. Consult your disk drive manufacturer for information on how to interpret the SMART data. The SMART data meaning varies by disk drive manufacturer and model. Controller Settings page Figure 37. Controller Settings Page The Controller Settings page appears when you choose Controller Settings This page lets you view and change settings that affect the units on the...
  • Page 102: Background Task Rate

    Chapter 8. 3DM 2 Reference Background Task Rate The Background Task Rate fields let you change the balance of background tasks and I/O (reading and writing to disk) performed by the controller. There are separate settings for Rebuild/Migrate Rate and Verify Rate, Figure 37.
  • Page 103 option to start a rebuild manually. It is recommended that you execute a file system check when the rebuild completes. On Mac OS X, you can do this using the First Aid tab in the Disk Utility—select the disk on the left and then click Verify Disk Repair Disk...
  • Page 104 Chapter 8. 3DM 2 Reference • Smallest usable spare. • Smallest usable unconfigured (available) drive. • Smallest usable failed drive. For additional information, see “Setting the Auto Rebuild Policy” on page 31. Auto-Carving. appropriate radio button. When this feature is enabled, any unit that is over a specified size (known as the carve size) will be broken down into multiple volumes of that size, plus a remainder volume.
  • Page 105: Scheduling Page

    Scheduling page Figure 38. Scheduling Page The Scheduling page appears when you choose from the menu bar. The Scheduling page lets you set up a schedule for when background tasks (rebuild, migrate, initialize, verify, and self-test) should occur. Background tasks can have impact on the performance of your system, so you may prefer to schedule them at times when they will be least disruptive, such as in the middle of the night or on a weekend.
  • Page 106 Chapter 8. 3DM 2 Reference Follow Schedule/Ignore Schedule. for the Rebuild/Migrate and Verify tasks by selecting either Ignore Schedule performed at any time, and are not restricted to the scheduled times. For details about the different background tasks, see “Background Tasks” on page 68.
  • Page 107: Maintenance Page

    Check SMART Thresholds. thresholds have been exceeded. The SMART thresholds indicate when a drive is likely to fail, based on the number of errors that have been recorded through SMART (Self-Monitoring, Analysis and Reporting Technology). If any of the disk drives have detected a “threshold exceeded” condition, then an AEN is logged to the 3DM Alarms page.
  • Page 108: Unit Information

    Chapter 8. 3DM 2 Reference Rescan Controller Rescan Controller updates the list of available drives shown and updates the status of all ports. If error conditions have been fixed, the status is updated to reflect that. Rescanning is useful in variety of maintenance tasks. For example, if you physically plug in a drive and want the controller to recognize the newly plugged in drive, Rescan will find it.
  • Page 109: Drive Information

    # Drives. Type of Unit. or Spare. If the unit has been given a unique name, it shows beneath the RAID type. Name of Unit. blank. Capacity. Status. Operational status of the unit: Ok, Rebuilding, Initializing, Verifying, Migrating, Degraded, or Inoperable (missing drives). When Rebuilding, Initializing, Migrating, or Verifying, the percentage (%) complete is also shown.
  • Page 110 Chapter 8. 3DM 2 Reference Verify Unit. enabled on the Scheduling page, the unit will not start actively verifying until the scheduled time, and the status will indicate “Verify-Paused.” (The Unit Details page will indicate whether a unit is actively verifying.) If verify scheduling is not enabled, clicking Verify Unit begins the verification process.
  • Page 111 When you select a unit and click lists the drives in the unit and any additional available drives. In the dialog box are two drop-down menus, one for choosing the RAID level and one for choosing stripe size. You can only migrate a unit to a RAID level that will be larger than the original unit.
  • Page 112 Chapter 8. 3DM 2 Reference Caution: unmounted and the system is not accessing it. (For example, make sure you are not copying files to the unit, and make sure that there are no applications with open files on that unit.) You can unmount the unit by selecting the icon for it on the desktop and dragging it to the trash.
  • Page 113 Figure 40. Configuration Window in 3DM For more detailed instructions, see “Configuring a New Unit” on page 34. The drop-down list lists the possible RAID configurations for the drives Type. selected in the list of Available Drives. Available configurations may include RAID 0, RAID 1, RAID 5, RAID 10, Single Disk, and Spare Disk.
  • Page 114: Alarms Page

    Chapter 8. 3DM 2 Reference Alarms page Figure 41. Alarms Page The Alarms page appears when you click This page displays a list of AENs (asynchronous event notifications) received from the controller displayed in the drop-down list in the menu bar. Up to 1000 events can be listed.
  • Page 115: Battery Backup Page

    Battery Backup page The Battery Backup feature is not supported for the 9590SE-4ME. Enclosure Summary page Figure 42. Enclosure Summary Page The Enclosure Summary page appears when you choose Enclosure Summary The Enclosure Summary page provides basic information about the 3ware Sidecar attached to your system.
  • Page 116: Enclosure Details Page

    Chapter 8. 3DM 2 Reference Enclosure Details page Figure 43. Enclosure Details Page The Enclosure Details page appears when you click the ID of the enclosure on the Enclosure Summary page. Enclosure ID. Fan Summary. either OK or Unknown. Temp Sensor Summary. in the enclosure.The maximum temperature for successful use of a drive should be noted in the documentation for the drive.
  • Page 117: 3Dm 2 Settings Page

    3DM 2 Settings page Figure 44. 3DM 2 Settings Page The 3DM 2 Settings page appears when you click menu bar. Use this page to set preferences, including email notification for alarms, passwords, page refresh frequency, whether remote access is permitted, and the incoming port for 3DM to listen for requests.
  • Page 118 Chapter 8. 3DM 2 Reference Send E-mail. Disabled when your units or drives have problems. Notify On. A severity of Warning severity of Sender. Recipient. enter multiple addresses, separated by commas (,). Mail Server (name or IP). access to a name server, you may enter the machine name of the mail server in the Server field.
  • Page 119: Remote Access

    3DM 2 Settings page Remote Access This field enables or disables the ability for users and Allow Remote Access. administrators to access 3DM from a remote computer. HTTP Settings Listening Port. This field specifies the HTTP: port to be used by 3DM when listening for communications.
  • Page 120: Chapter 9. Troubleshooting

    Troubleshooting This troubleshooting section includes the following sections: • “Web Resources” on page 112 • “Before Contacting Customer Support” on page 112 • “Enclosure-Related Problems” on page 113 • “Error and Notification Messages” on page 113 Web Resources For support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware RAID controllers, refer to: •...
  • Page 121: Enclosure-Related Problems

    highlight it using your mouse, copy it to the clipboard, and then paste it into an e-mail. You may also want to take a snapshot of these pages so that you can respond to questions about your system configuration to the Customer Support representative.
  • Page 122 Chapter 9. Troubleshooting Table 9: Error and Notification Message List Value Message 0001 Controller reset occurred 0002 Degraded unit 0003 Controller error occurred 0004 Rebuild failed 0005 Rebuild completed 0006 Incomplete unit detected 0007 Initialize completed 0008 Unclean shutdown detected 0009 Drive timeout detected 000A Drive error detected 000B Rebuild started...
  • Page 123 Error and Notification Messages Table 9: Error and Notification Message List Value Message 002A Verify failed 002B Verify completed 002C Source drive ECC error overwritten 002D Source drive error occurred 002E Replacement drive capacity too small 002F Verify not started; unit never initialized 0030 Drive not supported 0032 Spare capacity too small for some units 0033 Migration started...
  • Page 124 Chapter 9. Troubleshooting Table 9: Error and Notification Message List Value Message 0049 Battery temperature is normal 004A Battery temperature is low 004B Battery temperature is high 004C Battery temperature is too low 004D Battery temperature is too high 004E Battery capacity test started 004F Cache synchronization skipped 0050 Battery capacity test completed 0051 Battery health check started...
  • Page 125: Error And Notification Message Details

    0003 Controller error occurred The 3ware RAID controller has encountered an internal error. Please contact AMCC Customer Support as a replacement board may be required. 0004 Rebuild failed The 3ware RAID controller was unable to complete a rebuild operation. This error can be caused by drive errors on either the source or the destination of the rebuild.
  • Page 126: Incomplete Unit Detected

    Chapter 9. Troubleshooting 0006 Incomplete unit detected At power-on initialization time, or during a rescan, the 3ware RAID controller performs a “rollcall” of all drives attached to the card. After detection of the drives, the 3ware RAID controller then uses an internal algorithm to logically connect drives that belong to the same unit.
  • Page 127: A Drive Error Detected

    controller detects this condition, it notifies you, prior to entering the recovery phase, by displaying this message. Possible causes of drive timeouts (also known as APORT time-outs) include a bad or intermittent disk drive, power cable or interface cable. For links to drive manufacturer diagnostic utilities and troubleshooting advice, see 000A Drive error detected As part of the recovery mechanism of the 3ware RAID controller, various...
  • Page 128: E Initialize Failed

    Chapter 9. Troubleshooting 000E Initialize failed The 3ware RAID controller was unable to complete the initialization. This error can be caused by unrecoverable drive errors. If this unit was a redundant unit, and the 'initialize failed' happened because of a problem on a particular disk drive, then the unit will be degraded on that disk drive's port.
  • Page 129: E Unit Inoperable

    Error and Notification Messages 001E Unit inoperable Drive removal caused a unit to become inoperable. This message is sent after offline unit timer expires (20 seconds); if the unit becomes operational before the timer expires (20 seconds) there will be no message since there were no IO errors.
  • Page 130: Sbuf Memory Test Failed

    Chapter 9. Troubleshooting The fact that a sector repair message has been sent to you is an indication of the presence of grown defects on a particular drive. While typical modern disk drives are designed to allow several hundred grown defects, special attention should be paid to any drive in a unit that begins to indicate sector repair messages.
  • Page 131: Dcb Checksum Error Detected

    0027 DCB checksum error detected The 3ware RAID controller stores certain configuration parameters on a reserved area of each disk drive called the Drive Configuration Block (DCB). As part of power-on initialization, the 3ware RAID controller performs a checksum of the DCB area to ensure consistency. If this error occurs, please contact 3ware technical support.
  • Page 132: B Verify Completed

    Chapter 9. Troubleshooting by improper shutdown of the unit. This possibility applies to RAID 1, 10, and 5. A rebuild will re-synchronize the unit When this message is generated, redundant units will be automatically initialized. The initialize will not erase user data, but will recalculate and rewrite user parity data.
  • Page 133: Spare Capacity Too Small For Some Units

    Error and Notification Messages jumpered in the wrong place. The converter must be correctly jumpered to correspond to UDMA 100 or 133 drives. For a list of compatible drives, see http://www.3ware.com/products/compatibility_sata.asp. 0032 Spare capacity too small for some units This message is sent by the controller when it finds a valid hot spare but the capacity is not sufficient to use it for a drive replacement for existing units.
  • Page 134: So-Dimm Not Detected

    Chapter 9. Troubleshooting 0038 SO-DIMM not detected This message applies to the 3ware 9500S controller which has removable memory. This message will be sent if there is no SODIMM memory connected to the controller. In this case, the controller is inoperable and cannot be used until a compatible SO-DIMM is put on the controller.
  • Page 135: D Verify Paused

    This message will be sent if unit number assignments were lost from some unknown reasons. (This event rarely happens. Please contact AMCC 3ware technical support if this event occurs.) 0042 Primary DCB read error occurred This message will be sent when the controller finds an error while reading the primary copy of the Disk Configuration Block (DCB).
  • Page 136: Backup Dcb Read Error Detected

    Chapter 9. Troubleshooting 0043 Backup DCB read error detected This message will be sent when the controller sees a latent error in the backup Disk Configuration Block (DCB). A scrubbing activity will be started to repair any sector errors on getting this error. An effort is made to read the backup DCB even when the primary DCB is successfully read.
  • Page 137: Battery Temperature Is Normal

    Error and Notification Messages the 3ware RAID controller. This indicates that the Battery Backup Unit must be replaced. 0049 Battery temperature is normal The Battery Backup Unit measures and evaluates the battery pack temperature on a continuous basis. If the temperature falls outside the acceptable range then comes back within the acceptable range, this message will be posted to the host.
  • Page 138: E Battery Capacity Test Started

    Chapter 9. Troubleshooting 004E Battery capacity test started This message is posted when the Battery Backup Unit starts a battery test. The test estimates the battery capacity in hours, which is how long the Battery Backup Unit can back up the 3ware RAID controller. This test performs a full battery charge/discharge/re-charge cycle and may take up to 20 hours to complete.
  • Page 139: Battery Charging Started

    Error and Notification Messages 0055 Battery charging started This message is posted when the Battery Backup Unit starts a battery charge cycle. 0056 Battery charging completed This message is posted when the Battery Backup Unit completes a battery charge cycle. 0057 Battery charging fault This message is posted when the charger of the Battery Backup Unit has detected a battery fault during a charge cycle.
  • Page 140: D Battery Health Check Failed

    Chapter 9. Troubleshooting 005D Battery health check failed The Battery Backup Unit periodically evaluates the health of the battery and its ability to backup the 3ware RAID controller in case of a power failure. This message is posted when the result of the health test is below the fault threshold.
  • Page 141: Appendices

    Appendices The following information is available in the appendices: • Appendix A, “Glossary” on page 135 • Appendix B, “Driver and Software Installation” on page 141 • Appendix C, “Compliance and Conformity Statements” on page 149 • Appendix D, “Warranty, Technical Support, and Service” on page 151 www.3ware.com...
  • Page 142 3ware Serial ATA RAID Controller User Guide for the Power Mac G5...
  • Page 143: Appendix A. Glossary

    A leading brand of high-performance, high-capacity Serial ATA (SATA) RAID storage solutions. • A-Chip ATA disk drive interface. • AMCC. building blocks for the processing, moving and storing of information worldwide. • Array. single unit. Within 3ware software, arrays are typically referred to as units.
  • Page 144 Appendix A. Glossary • Controller ID number. controller in a system, starting with zero. • Create an array selecting a RAID level. The array will appear to the operating system as a single unit. Overwrites any existing unit configuration data on the drives. Note that in 3ware software tools, arrays are referred to as units.
  • Page 145 to another controller. Compare to Delete, which erases all unit configuration information from the drive. • Exportable unit or drive be available to the operating system when you boot your computer. • Fault tolerant failed drive, either because the data is duplicated (as when drives are mirrored) or because of error checking (as in a RAID 5 unit).
  • Page 146 Appendix A. Glossary size of the unit, change the unit from redundant to non-redundant, or to change the unit from non-redundant to redundant • Mirrored disk array (unit). written, so that each provides a backup for the other. If one drive fails, the data is preserved on the paired drive.
  • Page 147 • Remove a drive. controller. • Remove a unit. controller and the operating system. After a unit is removed it can be hot swapped out of the system.This is sometimes referred to as exporting a unit. • RLM (RAID Level Migration). one or more drives and converting it to a new RAID type without having to delete the original unit.
  • Page 148 Appendix A. Glossary data of one mirror with the other. For RAID 5, a verify will calculate RAID 5 parity and compare it to what is written on the disk drive. 3ware Serial ATA RAID Controller User Guide for the Power Mac G5...
  • Page 149: Appendix B. Driver And Software Installation

    Driver and Software Installation This appendix provides detailed instructions for installing the 3ware driver and software for the 9590SE-4ME on your Power Mac G5. You can install all software at once, or you can use the installer to install specific components. If you install the disk management tool 3DM 2, you will be asked to specify some settings, such as email notifications and security settings.
  • Page 150 The Firmware Upgrade Utility lets you update the firmware on your controller, if required. The AMCC 3ware 9000 driver tells your operating system how to interact with the 3ware RAID controller. (Installing the driver will require that you restart your computer.)
  • Page 151 The 3ware Documentation option installs the 3ware HTML Bookshelf on your computer. This is an HTML version of the User Guide and CLI Guide. Figure 48. Select Components to Install Screen If you want to change where the 3ware Disk Management tools 3DM and CLI will be installed, you can change the path and directory.
  • Page 152 Appendix B. Driver and Software Installation To configure email notification, check the box and complete the 3DM 2 Email Configuration screen. This features allows you to receive notification of problems with your 3ware RAID controller and units. For details about completing these fields, see “Managing E-mail Event Notification”...
  • Page 153 [Optional] On the 3DM 2 Security Configuration screen, specify whether you want to restrict access to localhost connections. Enabling this feature prevents people from checking the status and administering the controller from across the internet or intranet. If you want to allow people to remotely administer the controller, uncheck this box.
  • Page 154 Appendix B. Driver and Software Installation 10 If you want the Installation Wizard to launch 3DM 2 after you finish the wizard, check the 3DM and configure a RAID unit right away. If you do not want to launch 3DM 2 at this time, leave the box unchecked. When you are ready, click Figure 53.
  • Page 155 12 When the final installation screen lets you know that installation is complete, click Figure 55. Final Installation Screen You will be prompted to restart your computer in order for the driver to be used with your 9590SE-4ME controller. 13 Restart your Macintosh to load the driver. Note: 3ware Sidecar, you do not need to restart your computer at this time.
  • Page 156 Appendix B. Driver and Software Installation 3ware Serial ATA RAID Controller User Guide for the Power Mac G5...
  • Page 157: Appendix C. Compliance And Conformity Statements

    Compliance and Conformity Statements This section is organized into the following topics: • FCC Radio Frequency Interference Statement • European Community Conformity Statement FCC Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC (Federal Communications Commission) Rules.
  • Page 158: Appendix C. Compliance And Conformity Statements

    Appendix C. Compliance and Conformity Statements European Community Conformity Statement The Controller Model 9590SE-4ME is in conformity with the following Common Technical Regulations and/or normative documents: EN 55022 EN 61000-4-2Electromagnetic compatibility (EMC) Part 4: Testing and measure- EN 61000-4-3 Electromagnetic compatibility (EMC) Part 4: Testing and measure- EN 61000-4-4 Electromagnetic compatibility (EMC) Part 4: Testing and measure- EN 60950 Limits and methods of measurements of radio interference character-...
  • Page 159: Appendix D. Warranty, Technical Support, And Service

    (12) months from the date of original purchase. AMCC, at no charge and at its option, will repair or replace any part of this product which proves defective by reason of improper workmanship or materials.
  • Page 160: Warranty Service And Rma Process

    AMCC has been advised of the possibility of such damages. AMCC is not liable for and does not cover under warranty, any costs associated with servicing and/or the installation of AMCC products.
  • Page 161: Amcc Technical Support And Services

    Technical Support. AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available through the AMCC World Wide Web site at http://www.3ware.com. AMCC’s 3ware software library is accessible at: http://www.3ware.com/support/download.asp Web-based software downloads feature upgrading multiple switches simultaneously.
  • Page 162 Appendix D. Warranty, Technical Support, and Service 3ware Serial ATA RAID Controller User Guide for the Power Mac G5...
  • Page 163: Index

    Index Numerics 3DM menus Alarms page Battery Backup Information page browser requirements Controller Details page Controller Settings page Controller Summary page Disk Management Utility Overview Drive Details page Drive Information page enabling remote access Enclosure Details page (3DM) Enclosure Summary page (3DM) installation main 3DM screen Maintenance page...
  • Page 164 Sector repair completed (0023) SO-DIMM not compatible (0037) SO-DIMM not detected (0038) Source drive ECC error overwritten(002C) Source drive error occurred(002D) Spare capacity too small for some units (0032) Unclean shutdown detected (0008) Unit deleted (000D) Unit inoperable (001E) Unit number assignments lost (0041) Unit Operational (001F) Upgrade UDMA mode (0022) Verify completed(002B)
  • Page 165 controller ID number (definition) controller information, viewing controller policies overview viewing definition moving unit to another rescanning status updating driver Controller Details page, 3DM Controller error occurred (0003) Controller reset occurred (0001) Controller Settings page, 3DM Controller Summary page, 3DM conventions in the user guide viii...
  • Page 166 FUA (Force Unit Access) commands, part of StorSave profile grown defect, definition hot spare creating hot spare (definition) hot swap hot swap (definition) HTTP port number for 3DM identify drive by blinking LED 89, 91 identify checkbox in 3DM 89, 91 slot by blinking LED unit by blinking (3DM) identify checkbox in 3DM...
  • Page 167 initial settings unit units port definition port ID (definition) preferences, 3DM Primary DCB read error occurred (0042) queuing enabling and disabling for a unit Queuing policy (setting in 3DM) RAID concepts and levels configurations determining level to use RAID 0 RAID 1 RAID 10 RAID 5...
  • Page 168 definition striping definition subunit definition system requirements task schedules about, 3DM adding rebuild/migrate removing self-test task duration turning on and off 77, 78 verify viewing technical support contacting 112, 153 troubleshooting TwinStor UDMA mode, definition ultra DMA protocol Unclean shutdown detected (0008) uninstalling 3DM on the Macintosh unit checking status in 3DM...
  • Page 169 write cache 12, 94 disable on degrade, part of Storsave profile enabling in 3DM write journaling, part of StorSave profile www.3ware.com...
  • Page 170 3ware Serial ATA RAID Controller User Guide for the Power Mac G5...

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