Section 3: My Account
You can manage your Virgin Mobile account directly
from your phone. The most important tasks are
outlined here. For more information about your
account, go to www.virginmobileusa.com.
Top-Up is how you add money to your Virgin Mobile
account balance. You can Top-Up your Virgin Mobile
account right from your phone. First, buy a Top-Up
card at one of the thousands of retailers that carry
them, or register your debit card, credit card, or
PayPal account at www.virginmobileusa.com.
Checking your Account Balance
There are two ways to check your Virgin Mobile
account balance:
• From the Main screen, press the navigation key up.
• From the Main screen, press Menu (Left Option
➔
Button)
My Account
balance and important account information display
on-screen.
When your balance is low, you can Top-Up your
account from your phone as follows:
Top-Up Your Minutes with a Top-Up Card
Buy a Top-Up card from any available retailer.
1.
From the Main screen, press Menu (Left Option
2.
➔
Button)
My Account.
Use the navigation keys to scroll to the Top-Up
3.
link and press
13
➔
Balance & usage. Your
.
With the "Top-Up card" field highlighted, press
4.
.
Enter your account PIN (vKey) and press
5.
Use the navigation key to select Login and
6.
press
.
Enter the Top-Up card's PIN number and press
7.
.
Select Top-Up Now and press
8.
At the "Confirmation" screen, select Yes by
9.
pressing
.
At the "Approved" screen, scroll to OK and
10.
press
.
Press
to exit the process.
11.
Other Methods to Top-Up Your Account
Before you can Top-Up from your phone using a debit
card, credit card, or PayPal account, you must first
register the card or PayPal account at
www.virginmobileusa.com.
From the Main screen, press Menu (Left Option
1.
➔
Button)
My Account.
Use the navigation keys to scroll to the Top-Up
2.
link and press
Enter your Account PIN and press
3.
Scroll down to select "Login" and press
4.
.
.
.
.
.