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Summary of Contents for Toyota eSHOWROOM

  • Page 1 T R A I N I N G M A N U A L...
  • Page 2: Table Of Contents

    Table of Contents Steps Step 1: Register on eShowroom Step 2: Complete Your Profile Step 3: Become a Vehicle Authority Step 4: Create a Notebook Step 5: Get to Know Entune™ Step 6: Amp Up Your Sales Skills Features Home Page...
  • Page 3 Toyota eShowroom Training Manual This Training Manual will walk you through six features of the Toyota eShowroom to show you firsthand just how fast, intuitive and convenient the new eShowroom is. If you have any questions regarding Toyota eShowroom, please call...
  • Page 4: Steps

    On the New User Registration page, enter your SPIN or Associate ID and Dealer Number. On the next page fill in your email, username and password. Enter a security question and answer, then agree to the Terms & Conditions. Toyota eShowroom Training Manual...
  • Page 5 SPIN and Dealer number fill in your email and password security question Toyota eShowroom Training Manual...
  • Page 6: Step 2: Complete Your Profile

    From the home page, go to the About page and write a description of yourself. Paste your favorite car quote into the About page. From the left navigation, select Account Settings. Click Upload a Photo. Toyota eShowroom Training Manual...
  • Page 7 Account Settings Click Upload a Photo Toyota eShowroom Training Manual...
  • Page 8: Step 3: Become A Vehicle Authority

    Step 3: Become a Vehicle Authority Choose a vehicle and dig right in. eShowroom has a wealth of information about each vehicle, and articles are always being updated so you have the most current information. To complete this step, simply view the vehicle section and read one article.
  • Page 9 Products Review a vehicle Read one article Toyota eShowroom Training Manual...
  • Page 10: Step 4: Create A Notebook

    You can make a notebook for anything; be the expert on “Entune” or “2013 Venza” for easy retrieval and sharing. From underneath your profile photo, select Notebooks. Under your black profile box, select the Create a Notebook button. Follow the instructions to add content to your Notebook. Toyota eShowroom Training Manual...
  • Page 11 Create a Notebook select Notebooks Toyota eShowroom Training Manual...
  • Page 12: Step 5: Get To Know Entune

    From the featured articles module on the home page, product pages or the skills section, select and read three articles or videos. Rate articles or videos in the comments section beneath the articles or videos. Toyota eShowroom Training Manual...
  • Page 13 Rate articles or videos Toyota eShowroom Training Manual...
  • Page 14: Step 6: Amp Up Your Sales Skills

    From the top bar, select Skills. Scroll down to selling topics. Read related articles in the right column, for a total of five articles. Rate articles in the comments section beneath the articles. Toyota eShowroom Training Manual...
  • Page 15 Skills selling topics read and rate five articles Toyota eShowroom Training Manual...
  • Page 16 Congratulations! The features you’ve used are just a small sampling of what Toyota eShowroom has to offer. We hope you’ll continue to explore the Training Manual and all the exciting new tools at your fingertips.
  • Page 18 Keep exploring Toyota eShowroom Want to get better acquainted with eShowroom? Here are some features we think you’ll find especially useful in learning about vehicles, searching for information and communicating with your customers. Toyota eShowroom Training Manual...
  • Page 19: Home Page

    Think of your home page as your own personal information center. See what’s new and important all in one place. If you’ve been on a social network, the eShowroom home page will look familiar. From here, you’ll quickly be able to view your newsfeed, notebooks, subscriptions, alerts, suggestions and more.
  • Page 20: Subscriptions

    Want to stay up-to-date on certain vehicles? Simply subscribe to a product: just go to the Product Detail page you want and select the Subscribe button. The content will be added to your home page under Subscriptions and your vehicles list. Toyota eShowroom Training Manual...
  • Page 21: Search

    Search Want to find something fast? The eShowroom search automatically gives you predictive suggestions based on what you type into the search box. The suggestions are organized by type—either products or articles. Toyota eShowroom Training Manual...
  • Page 22: Share With A Customer

    First, look for articles marked “Customer-Friendly.” On the Article Detail page, select the Share button. Enter your customer’s email address, your message and click Send. You’ll get a confirmation message, and the activity will be logged in your user history. Toyota eShowroom Training Manual...
  • Page 23: Conversations

    Conversations eShowroom can only get better with feedback from you. Start a discussion in the comments below any article, use comments to mentor your team, share stories from the field or ask for more information. Don’t have that much time? Quickly rate an article from one to five stars.
  • Page 24: Badges

    First, you’ll receive a congratulatory note in your Messages list. The badge will also be announced in your Recent News and in your own profile under Awards & Recognition. Your manager can translate what those badges will mean for your dealership in terms of incentives and rewards. Toyota eShowroom Training Manual...
  • Page 25: Reporting

    Regional and Dealer Manager Reporting See eShowroom engagement at a glance. Want to know how many sales associates have viewed the articles you shared or completed the tasks you’ve assigned? This page provides a bird’s-eye view. Toyota eShowroom Training Manual...

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