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SmartBridge Administrator Manual
Version 1.0
Asante Network.,
47436 Fremont Blvd.
Fremont, CA 94538
support@asante.com
http://www.asante.com

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Summary of Contents for Asante SmartBridge

  • Page 1 SmartBridge Administrator Manual Version 1.0 Asante Network., 47436 Fremont Blvd. Fremont, CA 94538 support@asante.com http://www.asante.com...
  • Page 2: Table Of Contents

    Contents INSTALLATION...................... 3 1.1. ASANTE W ......3 CCESSING YOUR ONFERENCING PPLIANCE CONFIGURING THE ASANTE WEB CONFERENCING APPLIANCE..5 2.1. IP S ................ 7 ONFIGURE ERVER ETTINGS 2.2....................9 YSTEM ETTINGS 2.3. SSL C ..............10 ANAGING ERTIFICATE 2.4.
  • Page 3: Installation

    1.1. Accessing your Asante Web Conferencing Appliance There are two ways to access the SmartBridge-8, and SmartBridge-16 appliances: by using plug-and- play or by using an Ethernet crossover-cable. In either way, an Internet browser needs to be used to access and configure the server.
  • Page 4 Once you have accessed the meeting server, you are ready to configure the server. Do not disconnect your computer from the meeting server before you complete the configuration described in the next section. After the configuration, connect the SmartBridge-8, and SmartBridge-16, to your network using a regular Ethernet cable (which is not included).
  • Page 5 2. Configuring the SmartBridge Appliance After you accessing the appliance server home page (Figure 1.1), click the “Administrator Entry” link and you will see the login page shown in Figure 2.1. Type admin for the Email field password for the Password field To change the default administrator account, you use “Manage Users”...
  • Page 6 After login, the System Management home page is displayed in Figure 2.2...
  • Page 7 Figure 2.2 Management Home frame Fig 2.2...
  • Page 8: Configure Server Ip Settings

    2.1. Configure Server IP Settings Figure 2.3 Configure Server IP Settings Note that if you change the IP settings and submit the changes, your browser may hang because the IP is changed. You should use the updated IP to access the appliance.
  • Page 9 SmartBridge by the domain name you set at DynDNS. Note that Asante offers the DynDNS client as a convenience to our customers. Asante is in no way affiliated with DynDNS or responsible for their service. Any fees that you may incur with DynDNS are between you and DynDNS and have nothing to do with Asante.
  • Page 10: System Settings

    Figure 2.4 System Settings The following describes the fields in Figure 2.4. Language The language for the SmartBridge System Management UI can be changed to English, Chinese (Simplified), Chinese (Traditional), Japanese or Spanish. Time Zone and Time & Date Set the correct time zone, time and date for the SmartBridge.
  • Page 11: Managing Your Ssl Certificate

    Figure 2.5 Setting up an SSL Certificate, step 1 The following describes the fields in Figure 2.5. Common Name This is the domain name for your SmartBridge. This must match the domain name you specify in your SSL certificate. Organization Name This is the Organization Name you specify in your SSL certificate.
  • Page 12 Figure 2.7 Setting up an SSL Certificate, step 3 Test your SSL Certificate as described in step 4 (Figure 2.8). Figure 2.8 Setting up an SSL Certificate, step 4...
  • Page 13: Scheduled Meetings And Active Meetings

    In the left frame of the System Management page, under Meetings click the Active link. This feature shows you the list of active meetings for your SmartBridge. As the administrator, you can stop an Active meeting by clicking the Stop link as shown in Figure 2.10.
  • Page 14: Customizing The Meeting Start And Promotion

    2.5. Customizing the Meeting Start and Promotion Pages In the left frame of the System Management page, under Customization click the Name & Logo link. This feature allows the Administrator to use show your company’s name and logo on the standard meeting home page.
  • Page 15 Using URLs is the easiest way for customization. Using forms gives you a better control of customization. In the following examples, substitute for yourMeetingServerAddress the host name (e.g. webmeeting.company.com) for your SmartBridge. Here is the URL that is used to host a meeting:...
  • Page 16: Integration

    This feature allows the Administrator to use their own authentication server, such as a CRM system, for user authentication. Figure 2.15 Integration with your server for user authentication For more details on how to integrate with an authentication server: 1. Go to http://www.asante.com 2. Click the “Support” link 3. Click the Integration link...
  • Page 17: Licensing

    Figure 2.17 Request additional meeting rooms and users In the left frame of the System Management page, under Licensing click the Upgrade link. By filling in the license key and clicking submit, you can upgrade the license for your Asante appliance. Figure 2.18 Upgrade Asante license...
  • Page 18: Configuring The Firewall

    This deployment (Figure 3.1) is most popular and it is typically done by connecting SmartBridge appliance with the DMZ port of your router. You can also place the SmartBridge anywhere on your LAN. Figure 3.1 Inside Firewall and Accessible by Users outside Firewall...
  • Page 19: Outside The Firewall

    TCP 80, 443 and 8889, which SmartBridge uses. 3.2. Outside the Firewall With this deployment (Figure 3.3), your SmartBridge is completely outside your corporate firewall. There is no firewall configuration needed. To configure the server settings (Figure 2.3) for this deployment, you will need to obtain from your Internet service provider (ISP) the IP address, subnet mask, default gateway and DNS settings.
  • Page 20: Behind Firewall And Not Accessible By Users Outside Firewall

    Figure 3.3 Deployment Outside the Firewall 3.3. Behind Firewall and Not Accessible by Users outside Firewall This deployment (Figure 3.4) disallows users from connecting to the meeting server from the Internet outside your firewall and provides the maximum meeting access security. It will not allow any users outside your firewall (VPN) to join any meetings hosted on the server.
  • Page 21: Manage Users

    Manage Users Login to the home page for your SmartBridge-8, and SmartBridge-16 appliance and enter the management page shown in Figure 2.2. Under the User Management category, click the Users link. A list of users will display as shown in Figure 4.1.
  • Page 22: Start Meetings

    After you complete the above configuration, you can start to host and invite people to join your meetings. Open your browser and type the IP address of the SmartBridge into your browser. You should see the home page shown in Figure 1.1.
  • Page 23 Click on the “Host an unscheduled meeting” button as shown in Figure 5.2 and then select a meeting type. Your meeting starts (Figure 5.3). igure 5.3 Main Meeting Control Panel...
  • Page 24: Reporting

    The reporting feature allows the Administrator to view details on all meetings that have taken place using a SmartBridge. The report can be run for any specified dates and optionally for any set of users. The report data can also be downloaded into an Excel file.
  • Page 25: Reset Appliance

    SSL certificate, audio integration setting, etc. To reset the Asante SmartBridge-8, SmartBridge-16, you just push a pin into the reset button on the back and hold it for over 6 seconds until the “Ready” light turns off. After over 20 seconds when the “Ready”...
  • Page 26: Support Contact

    Support Contact If you purchased the SmartBridge Appliance from a Asante value-added reseller, please contact them for support. If your reseller is not able to provide you adequate support, your reseller will contact us or you can contact us directly.

This manual is also suitable for:

Smartbridge-8Smartbridge-16

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