Alcatel 8.0 Inbound Voice User Manual

Product Availability Announcement
8.0 Inbound Voice with Broadsoft Broadworks
1. Product Availability
We are pleases to announce Product Availability of the Genesys 8.0 Inbound Voice with
Broadsoft Broadworks effective August 02
No approval from Product Management is required for this release.
Genesys 8.0.1 Inbound Voice with BroadSoft BroadWorks English (United States) CD is
now available for shipment.
2. Product Information
Inbound Voice with BroadSoft BroadWorks English (United States) 8.0.1 CD contains:
8.0.0 CSTA Connector for BroadSoft BroadWorks
This is the first release of the product.
8.0.0 T-Server for CSTA Connector
This is the first release of the product.
For the detailed switch and CTI version support information, please refer to the Genesys
Supported Media Interfaces Reference Manual
http://genotype.genesyslab.com/support/dl/retrieve/default.asp?item=A9CB309AF4DEB8127C56
40A3C32445A7&view=item
Table 1: Framework Tier 1 Switch Support
Min. Latest CTI Link
version version
BroadSoft BroadWorks
Release Release CTI
17 SP2 17 SP2 Interface
R17
note 1: CSTA Connector for BroadSoft BroadWorks is required.
Value Proposition:
3.
CSTA Connector for BroadSoft BroadWorks
Ana Lando
nd
August 02
nd
, 2011.
The next version of the SMI will include the following information:
Supp Support
ort HA
Warm/Su
pport HA
CTI
8.0.1 8.0.1+
+
, 2011
T-Servers Number
supported of HA
proxy
compone
nts for HA
CTI
Tserver for Not
CSTA Required
Connector
note 1
TConnecto Type of
r for Suppor
CallPath t (TDM,
(EOL\EOM IP,
) Hybrid)
No IP