Summary of Contents for Fluke Network Router
- Page 1 NetWatch User’s Guide Version 1.6 August 2007 Copyright 2001, 2005, 2007 Fluke Corporation. All rights reserved. All product names are trademarks of their respective companies. w.flukenetworks.com...
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Page 2: Software License Agreement
Product will cease to function seven (7) days from enabling (or after such longer period as may be agreed by Fluke and confirmed by Fluke or your Reseller in writing), at which time the License grant for that Product also ends. -
Page 3: Limited Warranty
If, within the Warranty Period, You notify Fluke of any defect or fault in the Product in consequence of which the Product fails to perform substantially in accordance with its accompanying written materials, and such defect or... - Page 4 Party giving full particulars of the breach and requiring it to be remedied. You shall be obliged to notify Fluke in writing of any change in the control or ownership of the End User and Fluke shall be entitled forthwith to terminate this Agreement by written notice.
- Page 5 Agreement or any part of your rights or obligations hereunder whether in whole or in part save in accordance with this Agreement and with the prior written consent of Fluke and You shall not allow the Product to become the subject of any charge, lien or encumbrance of whatever nature.
- Page 6 30 days after receipt of Fluke’s invoice thereof. No Support Services will be provided until payment in full has been received by Fluke. In the event of late payment, interest shall be charged at the rate of interest referred to in the European Communities (Late Payment in Commercial Transactions) Regulations 2002, from the date of invoice until the date of actual payment, such interest to accrue daily and both before and after judgement.
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Page 7: Intellectual Property Rights
(including legal costs) incurred by or taken against Fluke as a result of the negligence, fault, error, omission, act or breach of You or of your employees, staff, contractors, agents or representatives or for any breach of this Agreement whatsoever by You. - Page 8 Agreement or any part of its right or obligations hereunder whether in whole or in part without the prior written consent of Fluke. Nothing in this Agreement shall preclude Fluke from assigning or sublicensing its rights and obligations under this Agreement.
- Page 9 You shall discover that the then current supported version of Product fails to conform with any part of the description of the Product provided to you by Fluke then Fluke, on receiving notification of the error, shall use its reasonable endeavours to: 2.2.1...
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Page 10: Table Of Contents
User’s Guide – version 1.6 Contents SOFTWARE LICENSE AGREEMENT CONTENTS CHAPTER 1 – INTRODUCTION Overview Key Product Features Minimum System Requirements Installing NetWatch Accessing the User Interface Service Details Architecture Overview. NetWatch Monitoring System NetWatch Database Alerting System Web Front-end CHAPTER 2 –... - Page 11 User’s Guide – version 1.6 Saving Configuration Set-up Using a NetWatch Visual View Node Alarms View Node Reports Using Node Tools Submenu View Traffic between 2 Nodes Node Colour Code System Link Colour Code System CHAPTER 4- THE ALERTING SYSTEM How NetWatch Alerting Works What Can Trigger an Alert? Device Alerts...
- Page 12 User’s Guide – version 1.6 The Receive SNMP Notifications service Configuring services CHAPTER 9: SECURITY Levels of Security Enabling Security APPENDIX A: SNMP MIBs OIDs Communities Notifications The Windows snmptrap.exe service Windows 2000 Windows NT Configuring SNMP on a Cisco Router Further Information APPENDIX B: NETWATCH AND IIS APPENDIX C: INTEGRATING NETWATCH AND NETFLOW TRACKER 46...
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Page 13: Chapter 1 - Introduction
User’s Guide – version 1.6 Chapter 1 – Introduction Overview NetWatch is a web based management product that provides a very detailed amount of network information through an intuitive, easy to understand graphical interface. Key Product Features Monitors Network devices reporting on status, alerts and utilisation. Provides a graphical representation of the network where devices are represented as nodes connected by lines on a user definable background. -
Page 14: Accessing The User Interface
User’s Guide – version 1.6 NetWatch uses the MySQL database to store configuration and historical information. This is the largest part of NetWatch, so you may wish to install it on a drive other then your system drive. To do this select "custom" from the set-up type screen. -
Page 15: Netwatch Monitoring System
User’s Guide – version 1.6 NetWatch NetWatch Monitoring System The monitoring system is the core element within NetWatch. It performs the work of monitoring the status of the services provided by a device and keeps track of the amount of traffic going in and out of various channels on that device. It also acts as a receiver to SNMP traps and syslog messages, which are generated by various network devices. -
Page 16: Netwatch Database
User’s Guide – version 1.6 NetWatch NetWatch Database MySQL was strategically chosen as the database for NetWatch because of the speed with which it performs SQL queries. It also handles connections very efficiently, thus making it ideal for a web based product like NetWatch. -
Page 17: Chapter 2 - Netwatch Configuration
User’s Guide – version 1.6 Chapter 2 – NetWatch Configuration To configure NetWatch click the “Administration” button on the welcome screen. Global System Settings These are settings that affect the operation of the whole NetWatch system. If you installed NetWatch into a folder other than the default, please ensure these settings are correct. -
Page 18: Setting Up A Device
User’s Guide – version 1.6 Setting up a Device The process of setting of a network device for monitoring is done in a very intuitive and easy to use ‘Configuration Wizard’ with five simple steps. ‘Next’ and ‘Previous’ buttons are provided for navigation within the wizard. Step 1. -
Page 19: Step 2. Select Service Types
User’s Guide – version 1.6 NetWatch If you are unhappy with the devices you have added, clicking on the ‘Reset Device List’ button will clear the list. Once you have loaded your device(s) you may proceed to step 2 by clicking the ‘Next’ button. Step 2. -
Page 20: Step 3. Alarms
User’s Guide – version 1.6 NetWatch For more information on SNMP for the Interface Test or Trap Reception, see Appendix B: SNMP. Further details of each service type can be found be clicking its related ‘info’ link. To change the default values for timeouts and expected response times, click the ‘configure’... -
Page 21: Step 5. Editing Devices
User’s Guide – version 1.6 NetWatch At any time before you finish the wizard, the Configured? Column on Step 4 keeps track of what devices have been edited in this session. The Editing Device window, described below, will pop up when you edit a device or devices; if you edit any devices you must click on ‘Finish’... -
Page 22: Data Archiving
User’s Guide – version 1.6 A service can be managed or unmanaged using the provided checkbox. If a service is unmanaged this means it will not be polled for status information. The polling interval is the amount of time between polls. You can increase this to reduce the amount of network traffic created by NetWatch. -
Page 23: Chapter 3 - Netwatch Visualisation
When you install NetWatch, they are automatically available in the Edit Visuals page. Additional graphics are also available on your NetWatch CD, in the MapImages directory, or from the NetWatch page on the Fluke Networks website. For more information, contact support@flukenetworks.com. Visual backgrounds can be geographical maps, blank images or even conceptual drawings of your network or system. -
Page 24: To Change The Background Image Of A Visual
User’s Guide – version 1.6 To Change the Background image of a Visual Navigate to the Background Admin section Click the Change Map button next the visual whose background you wish to change. Select the desired background image and click OK. Drawing the Visual A NetWatch visual allows your Network to be viewed in a unique way where each configured device is considered a network node. -
Page 25: Set The Default Action Taken On Clicking A Node\Link
User’s Guide – version 1.6 Set the default action taken on clicking a Node\Link. The default action taken when left-clicking a node\link in viewer mode can be defined here in edit mode. This can be a built-in or user defined action. Right-click the node and select Set Default Action. -
Page 26: View Traffic Between 2 Nodes
User’s Guide – version 1.6 View Traffic between 2 Nodes Right click on the desired link Select ‘Show Utilisation’ from the menu. Node Colour Code System Green: No alarms Present and all managed services are currently up. Yellow: Alarms are Present. (View Node Alarms.) Red: One or more of the managed services of this device are down. -
Page 27: Chapter 4- The Alerting System
User’s Guide – version 1.6 Chapter 4- The Alerting System How NetWatch Alerting Works NetWatch can throw alerts when certain events occur or if thresholds are exceeded on the network. When an alert is thrown, it is logged to the database and displayed on the http reports and indicated on the NetWatch visuals. -
Page 28: Receiving Alerts
User’s Guide – version 1.6 To add or edit a service alert for a new device, when you get to the Discovery stage with discovery complete, edit the required devices and select the services on which you want to configure the alerts. Click Edit Services to show the Configure Services window. -
Page 29: Setting Up Alert Controllers
User’s Guide – version 1.6 Setting up Alert Controllers To set up Alert Controllers go to the Configure Alarms page in the Admin section. This will give you the following options SNMP Notification Alerts Service List Alerts Response Time Alerts Status Change Alerts Utilisation Alerts The options within each alert controller are always the same. -
Page 30: Chapter 5: The Reporting System
User’s Guide – version 1.6 Chapter 5: The Reporting System NetWatch prides itself on its ability to report on network status anywhere at anytime. All NetWatch reports can be viewed through an Internet browser and are 100% web based. This enables the user to view reports on the move instead of being tied down to a centralized monitoring machine based in head office or the computer department. -
Page 31: Syslog Messages
User’s Guide – version 1.6 NetWatch and press the show configuration button. This will show all the managed – unmanaged interfaces and services on the device in a report format along with its configured elements, such as alerting options. Syslog Messages NetWatch syslog reports show a list of syslog messages received by the system. -
Page 32: Chapter 6: Syslogs
User’s Guide – version 1.6 Chapter 6: Syslogs The Syslog protocol is an event notification protocol that allows a machine be it a Server, Hub, Switch or Router to send event notification messages to ‘event message collectors’ -also known as ‘Syslog servers’. Syslogs and NetWatch NetWatch has its own built in fully featured Syslog server. -
Page 33: Chapter 7: Utilities
User’s Guide – version 1.6 NetWatch Chapter 7: Utilities Backing up the database from the web interface To back up your database from the web front end you need to open the backup control from the utilities section. This brings up Netwatch Backup screen. Enter in a folder on the server to backup to, or you can leave this blank and the default folder will be used. -
Page 34: Setting Up A Licence
User’s Guide – version 1.6 of maps containing a device with this address will be displayed. The device name corresponding to that IP address will also be shown. Setting up a licence A NetWatch licence is required to run NetWatch continuously. You will receive the licence, either in a binary file or in ASCII hex code format. -
Page 35: Chapter 8: Services, Discovery And Polling
User’s Guide – version 1.6 Chapter 8: Services, Discovery and Polling If you are new to configuring NetWatch, please refer to Chapter 2, “Configuration” for a step-by-step guide to setting up devices before reading this chapter. This chapter describes in detail the operation and advanced configuration of the various types of monitoring NetWatch can carry out on a device. - Page 36 User’s Guide – version 1.6 This service type is one of the most powerful supported by NetWatch. Along with testing the status of an interface, a service can be configured to read usage information for the interface. This allows you to create graphs of bandwidth utilisation for an interface, and allows the map applet to colour links according to their percentage utilisation.
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Page 37: The Tcp Port Status Service
User’s Guide – version 1.6 Test Community: This performs a simple ‘SNMP Get’ to ensure the correct SNMP community string has been configured for this particular device. Management Policy: This allows you to decide what tasks will be carried out by each service created by the agent. -
Page 38: The Ping Response Test Service
User’s Guide – version 1.6 The Ping Response Test service This is one of the simplest service types NetWatch supports. On discovery a single service is created that checks the device is responding to an ICMP echo request. This is the same test carried out when you use the “ping” command line tool present in virtually every operating system. -
Page 39: Chapter 9: Security
User’s Guide – version 1.6 NetWatch Chapter 9: Security Three levels of security are available in NetWatch. Each level allows access to different NetWatch functions. Levels of Security The levels of security are Administrator, Operator and Viewer. The Administrator has access to all NetWatch functions, including security administration. -
Page 40: Appendix A: Snmp
User’s Guide – version 1.6 NetWatch Appendix A: SNMP SNMP, or Simple Network Management Protocol, is a widely used standard that allows network management software to query network devices for status and information regardless of the type of device and the software it runs. The original SNMP developed in 1988 is defined in RFC 1157, and the current version 3 is fully backwards compatible. -
Page 41: Notifications
User’s Guide – version 1.6 NetWatch the device with each SNMP request. If you are not sure of the communities on a particular device a good guess for the read-only community is “public”. Notifications A notification or trap is a small message sent by an SNMP agent to a management station to inform the management station of an event that has just happened. -
Page 42: Configuring Snmp On A Cisco Router
User’s Guide – version 1.6 Configuring SNMP on a Cisco Router The following instructions describe how to configure SNMP on a Cisco router running IOS. Care must always be taken when editing router configuration. If in doubt, consult your network engineer. 1. - Page 43 User’s Guide – version 1.6 NetWatch Cisco Information on SNMP - www.cisco.com/warp/public/535/3.html...
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Page 44: Appendix B: Netwatch And Iis
User’s Guide – version 1.6 NetWatch Appendix B: NetWatch And IIS NetWatch can be configured to use IIS as its default web server. To achieve this the following instructions must be completed. We strongly recommend that, if the IIS server is to be accessible from the internet, that all service packs and security patches are applied before making the server available. - Page 45 User’s Guide – version 1.6 NetWatch 11. Due to the security considerations with IIS, we strongly recommend that you install all of the available IIS security patches available from Microsoft. More information on this can be found from http://support.microsoft.com...
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Page 46: Appendix C: Integrating Netwatch And Netflow Tracker
User’s Guide – version 1.6 NetWatch Appendix C: Integrating Netwatch and Netflow Tracker Firstly it is important to note that Netwatch and Netflow Tracker must be installed on two separate server machines. The integration of the two products is done thru the use of Netwatch Visuals. Once both Netflow Tracker and Netwatch are fully configured and your Netwatch visual is complete integration can begin. -
Page 47: Appendix D: Auto Discovery
User’s Guide – version 1.6 NetWatch Appendix D: Auto Discovery Given a starting IP address and appropriate community strings NetWatch will automatically discover your network and allow you to add devices found as NetWatch devices. Netwatch uses 2 different methods to discover your network. One can use one of the methods individually or you can use both together. -
Page 48: Ip Address Range Filters
User’s Guide – version 1.6 NetWatch IP Address Range Filters With this type of filter only devices within a specified IP address range will be discovered. -
Page 49: Appendix E: Third Party Software
User’s Guide – version 1.6 NetWatch Appendix E: Third Party Software NetWatch makes use of some third party libraries, distributed under various licenses. jspSmartUpload This product includes software developed by Advantys ( http://www.advantys.com distributed under the Advantys Freeware license contract, a copy of which is available at http://www.jspsmart.com/liblocal/docs/legal.htm#free.