Sirius Satellite Radio SL100PK1 Faq

Troubleshooting

Symptom
•
Wi-Fi network does not The wireless network's SSID may be hidden. Change the setting in the router
appear in the list so that the SSID is broadcast.
•
You may be out of range of the wireless network. Try moving closer to the
router and connecting again.
•
Stiletto displays Unable to You may have entered an incorrect password. Try entering it again.
•
Connect
The wireless network may use an unsupported password format such as
WPA-Enterprise. Only WEP and WPA-PSK are currently supported.
•
The wireless network may use the 802.11a or 802.11g wireless standard.
Only 802.11b is currently supported. If you're connecting to an 802.11g
router, make sure that "mixed b/g mode" is enabled in the router.
•
The router may require the entry of the MAC address of your Stiletto before it
will allow you to connect. For details, please see the Internet Radio section in
the Stiletto 100 User Guide.
•
Stiletto displays Channel You may have connected to an open wireless network which requires
additional authentication (e.g., a T-Mobile
Unavailable Connection
Error that requires proxy configuration). These wireless networks are not currently
supported.
•
An unknown connection problem may have occurred. Try connecting again.
•
Stiletto displays Channel You may have moved out of range of the wireless network. Try moving closer
Unavailable Signal Lost to the router, then connect again.
•
The router may have been turned off or restarted. Verify that the router is on
and connect again.
•
Stiletto displays channel Your router may be having problems connecting to the Internet. Check your
information, but there is broadband connection to the Internet and the router's configuration settings,
no audio or try turning the router off and then on again.
•
You may have connected to a network which requires you to access a
web page and enter a password or credit card information. These wireless
networks are not currently supported.
•
Stiletto displays Buffering The Stiletto is streaming channel information from the Internet. When
and there is no audio completed, the Buffering message will disappear and the radio will begin
playing.
Cannot save songs and
•
Because Internet Radio is streamed and not broadcast, certain features
shows using Love
available when listening to satellite radio are not supported. It is not possible
Cannot use Play/Pause,
to record any material from Internet Radio, or pause and rewind live content.
Fast Forward, and Rewind
For additional support visit http://www.sirius.com/Stiletto100support or call Sirius Customer
Support at 1-800-869-5364.
Solution
® account or a wireless network
Stiletto 100 WiFi Insert (091906b)
Internet Radio
Just the FAQs
Listening to SIRIUS Internet Radio using Wi-Fi
The Stiletto™ 100 features a Wi-Fi receiver that can connect to any accessible
Wi-Fi network, allowing you to listen to SIRIUS
service is not available.
Which SIRIUS Channels are Available?
All SIRIUS 100% commercial free music channels and select talk channels are
available with your active SIRIUS subscription.
Internet Radio when satellite
®