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Related Manuals for 360 Systems Maxx 2470-HD
Summary of Contents for 360 Systems Maxx 2470-HD
- Page 1 Operations Manual Model 2470-HD Time Delay Model 2470-HD-EX Extended Duration Time Delay Version 1.08.561 July 2011 Copyright© 2011, 360 Systems All rights reserved Printed in the United States of America 100-145-0020 MAXX-2470-HD and -HD-EX Time Delay UM...
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Page 2: Table Of Contents
Table of Contents Safety Notices ....................4 Safety Terms and Symbols ................4 General Safety Caution.................4 Personal Injury Precautions ................4 Product Damage Precautions................5 Product Registration ..................5 Product Improvements and Upgrades ............5 Trademarks and Software Copyrights............5 Introduction.......................6 Time Delay Features ..................7 Installation ......................8 Unpacking ....................8 Rack Mounting .....................8 System Cooling ....................9... - Page 3 Access to Components ................38 Removing the Front Panel ................38 Removing the Top Cover................39 General Handling Precautions..............39 Installing/Removing I/O Cards ..............40 Accessing the Main System Board ..............40 Analog Audio Level Calibration..............41 Managing the RAID Disk Array..............42 Notices ......................52 Product Registration ...................52 Product Improvements and Upgrades ............52 Repair Policy ....................52 Trademarks ....................52...
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Page 4: Safety Notices
Only qualified personnel should perform installation and service. Refer to appropriate sections of this product manual for instruction. Contact 360 Systems Customer Support for further explanation, or to clarify any uncertainty. Disconnect the power cord before removing the cover. -
Page 5: Product Damage Precautions
360 Systems. Send in your Warranty Card so 360 Systems can remain in contact with you. Mail or fax it to 360 Systems offices in the USA at the address on page 52. -
Page 6: Introduction
2470-HD Time Delay Introduction 360 Systems 2470-HD Time Delay is a high-quality program delay for television broadcast, satellite delivery, and other applications requiring a user-settable delay time for video, audio, and ancillary data. Applications for the delay include: • Compensation for time zone differences, where a program is received at a different time than when it needs to air. -
Page 7: Time Delay Features
Time Delay Features • Functions in a stand-alone configuration with no external machine controls, and requires no third-party software. • Operates unattended for long periods of time. No operator intervention or file maintenance required for continuous operation. • All settings are non-volatile, allowing unattended restart on power-up. The unit automatically reconfigures itself for the last-specified delay time, and re-enters the record/playback cycle. -
Page 8: Installation
There must be at least two inches (50mm) of space between the product and outer container. • The corners of the product must be protected. Package Contents Confirm that all items on the packing list have been received. Contact 360 Systems if any item is missing. Model 2470-HD Time Delay Keyboard 2-Button Wheel Mouse. -
Page 9: System Cooling
A disadvantage is that it may create its own power transients when switching between utility power and its inverter supply. For this reason 360 Systems does not recommend this type for use with the Time Delay. -
Page 10: Operating Environment
A Time Delay is a critical element in broadcast operations. Its installation should safeguard it from every external event that can interfere with it doing the task expected of it. 360 Systems’ engineers have experience with thousands of installations, and have become aware of a number of environmental factors that can adversely affect performance. -
Page 11: About Time Delay Software
Several steps can be taken to protect equipment from static discharge: • Do not install critical broadcast equipment in a room with carpeting. • Connect equipment racks directly to an earth ground with a heavy copper conductor. • Do not operate equipment with a lifted safety ground (green frame ground). •... -
Page 12: Front Panel Features
Front Panel Features Reset button The recessed Reset button initiates start-up and shut-down of the 2470-HD Time Delay. Verify that the rear panel power switch is on, then press Reset momentarily to start the Time Delay. A sequence of start-up screens will appear, ending with the graphic user interface. When the Time Delay is running, pressing the Reset button momentarily will cause the system to begin an orderly shutdown. -
Page 13: Rear Panel Drawing
Rear Panel Drawing Keyboard port Serial control port (EIA-422) (Future use.) (2) XLR-3 Left and Right Program audio outputs Mouse port (2) XLR-3 Left and Right Monitor audio outputs SVGA monitor port (2) XLR-3 Left and Right audio inputs GPI port, 26-pin female Genlock Input Gigabit Ethernet ports (Use NET1 only.) HD-SDI main Program output... -
Page 14: Rear Panel Connectors
Rear Panel Connectors The Time Delay provides one video input with up to 16 Embedded audio channels, one delayed video output with audio, and a second monitoring output which reflects input video and audio (E-E). Additionally, there are two analog audio inputs that can be used instead of embedded audio. -
Page 15: Operations
Operations The Graphical User Interface The Time Delay uses a Graphic User Interface (GUI) to control most functions. A keyboard and mouse are included, and the user needs to supply an SVGA monitor—either CRT or flat-panel. The GUI is divided into two sections: Run/Stop control, and Time Delay Set. Controls and displays for each section are described below. -
Page 16: Run/Stop Control
HD-EX “1d’ will set a 24 hour delay. A Note about Maximum Delay Time 360 Systems manufactures two distinctly different models of Time Delay, the 2470-HD having at least 8 hours and the 2470-HD-EX having at least 24 hours of delay. Intended usage is for delays up to 8 and 24 hours respectively. -
Page 17: Configure Options Dialog
Delay Hours Quick Select Six preset buttons provide a rapid way to set a delay time to an even number of hours from 1 to 6. With the machine stopped, clicking on one of these buttons will immediately load that time value, expressed in hours. - Page 18 Video Mode Four radio buttons select the Video Mode, which includes the frame rate and video format. These are: 59.94 Hz / 720p 59.94 Hz / 1080i 50 Hz / 720p 50 Hz / 1080i This setting can only be changed when the Time Delay is stopped. When it is changed, the unit will display a warning and then automatically perform a quick restart to initialize in the newly selected mode.
- Page 19 VANC Line Selection This field accepts either a comma separated list of specific line numbers, or the limits of a range separated by a hyphen as shown here. • In 720p operation, up to 12 lines can be specified. Valid line numbers are in the range of 1 to 25.
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Page 20: Configure Network
Configure Network Network parameters are set in the Configure Network dialog. Network communication for the Time Delay is designed primarily to support access to error logs and factory diagnostics. It can also support automatic time updates using the NTP protocol. The system time is used only in the diagnostic system message logs, it does not affect the operation of the Time Delay in any way. - Page 21 Use DHCP Checkbox Enabling DHCP will configure the network interface automatically. If the DHCP box is not selected, the user may then manually enter assignments in the following windows: • Host Name • IP Address • Net Mask • Default Router •...
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Page 22: Date And Time
Date and Time Date and Time are used only for display in the GUI and internal error-logging, the system time has no effect on the operation of the video delay. From the Main Menu selection bar at the top of the screen, select Configure>Options, then select Date/Time in the window at left. - Page 23 Connecting to the Network To obtain automatic date/time updates from the public time servers on the Internet, you will need to provide the server with Internet access. Generally, servers would be connected on a secure high- speed local area network, with any Internet connection going through a router with an integrated firewall.
- Page 24 Date/Time Configuration Screen Entering Network Parameters From the GUI’s main menu bar, Click EDIT>CONFIGURE>NETWORK. The screen below appears. Make sure the basic network parameters have been entered. Network Configuration Screen 2470HD Time Delay...
- Page 25 Disable Network: uncheck Host Name: (Any name will suffice, but since this name appears on each line of the Time Delay’s diagnostic logs, it is a good idea to keep this short.) The name should also be unique from other devices on the network.
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Page 26: Technical Specifications
Technical Specifications Video Time delay Adjustable, 6 sec to: 8 hours in 2470-HD 24 hours in 2470-HD-EX Time set format HH:MM:SS:FF (True number of frames per hour) Video reference Synchronizes to video input. Accuracy Frame accurate. Inputs 1 HD-SDI, 75Ω BNC connector Outputs 1 delayed output, 1 E-E monitor. - Page 27 Miscellaneous Operating system Linux® Front panel indicators LED: Power-on, Genlock, Fan alarm, RAID alarm, System alarm Miscellaneous ports Keyboard, mouse, SVGA display, Ethernet GPI control inputs/outputs 26-pin high density D connector Serial control input 9-pin, EIA-422, future use Cooling Forced air Power 100 to 240 volts universal, 50/60 Hz, 165 watts Mechanical...
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Page 28: Connector Pin Designations
Connector Pin Designations Audio XLR-3 Connector Pinout The Pinout for the XLR connectors is shown below. BALANCED ANALOG AES/EBU DIGITAL SHIELD (frame ground) SHIELD (frame ground) " + " or HOT Digital + " – " or COMMON Digital - Shell Frame ground Frame ground... -
Page 29: Gpi Connector
GPI Connector The GPI connector is a high-density DB-26-F connector. The GPI outputs are used as System Monitor outputs to indicate error conditions and system failures. These open-collector outputs may be used to source current to drive an external LED or control input. They should not be connected to any voltage greater than 12 volts. - Page 30 GPI/O (DB25-F) INTERNAL CIRCUITS GPI 1 GPI 1 RTN GPI 2 GPI 2 RTN GPI 3 GPI 3 RTN INPUTS GPI 4 GPI 4 RTN GPI 5 GPI 5 RTN GPI 6 GPI 6 RTN GPO 1 GPO 2 GPO 3 OUTPUTS GPO 4 GPO 5...
- Page 31 Testing the GPI System Monitor Outputs Using the “alarmtest” Utility. In order to test the wiring in a new installation, there is a way to exercise the individual outputs without having to create all of the indicated error conditions. The “alarmtest” program allows temporarily reassigning one or all of the various outputs to the Loss of Input condition so that all connected systems can be proven.
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Page 32: System Board Ports
System Board Ports Standard computer I/O ports on the Time Delay include video monitor, keyboard, mouse, and two Gigabit Ethernet ports. Pinouts are provided to assist in wiring or trouble-shooting. Keyboard and Mouse Keyboard and mouse ports are provided on the rear panel. Both ports are provided with a resettable fuse protecting the +5V supply to the peripheral. -
Page 33: Mechanical Drawing
Mechanical Drawing Dimensional Drawing • 33 Mechanical Drawing... -
Page 34: Program Updates From Usb Memory
1. Discontinue all record, play, network transfer or system-level operations. 2. With power applied, insert a 360 Systems USB Flash Drive into one of the USB sockets. 3. Press the front panel power switch briefly to shutdown the Time Delay. -
Page 35: Updating Firmware
Firmware is low-level code used by the video hardware; it is not server operating system software. It is not always necessary to install new firmware when updating the software, refer to the software update instructions or guidance from 360 Systems. The current version of firmware for 2470-HD and 2470-HD-EX at this writing is 211. - Page 36 If the procedure still fails, perform this entire procedure again up to ten times. Should you still encounter a problem, please contact 360 Systems technical support. If you need to continue using the system right away you can restart using the Quick Restart procedure (Start>Shutdown>Quick Restart) and operate with the existing firmware as the new firmware will...
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Page 37: Maintenance
Maintenance Fault Diagnostics Front Panel Indicators The five LED indicators on the front panel are used to diagnose fault conditions. The meaning of each indicator is noted in the following table. During normal operation all five indicators will be on. GENLOCK FLASHING indicates that there is no Check the INPUT cable connections or... -
Page 38: Gigabit Ethernet Indicators
Gigabit Ethernet Indicators The Gigabit Ethernet port NET1 has the following indicator LEDs: Label Indication Meaning Green on The port is connected to a valid link partner ACT/LNK (Left) Green flashing Data activity No link 10 Mbps 10=OFF 100=YELLOW Yellow flashing 100 Mbps 1000=GREEN Green... -
Page 39: Removing The Top Cover
Removing the Top Cover Using a No. 2 Philips head screwdriver, unscrew the fourteen 6-32 Philips head screws attaching the top cover to the rear panel. General Handling Precautions ESD Precautions Observe electrostatic discharge (ESD) precautions to avoid damaging static-sensitive components when handling any PC card or disk drive. •... -
Page 40: Installing/Removing I/O Cards
Accessing the Main System Board There are no user-configurable options on the main system board. If you suspect that the system board is not operating properly, consult with 360 Systems before proceeding. DO NOT undertake any repairs on it. 2470HD Time Delay... -
Page 41: Analog Audio Level Calibration
Analog Audio Level Calibration The input gain and output gain of the analog audio circuits are factory calibrated to a +4 dBu standard. Each circuit includes a trim pot with a range of approximately ±2.5 dB. The following procedure may be used to calibrate these for unity gain. Each trim pot is located above the XLR connector with which it is associated. -
Page 42: Managing The Raid Disk Array
Managing the RAID Disk Array The Disk Array Configuration Utility provides tools for monitoring and managing the disk array. Monitoring and troubleshooting programs automatically check the array, report problems and provide access to RAID status information and service options. A single drive fault should not cause data loss; but remember: the drive array is degraded and no longer has storage redundancy. - Page 43 Because specific drive models become unavailable as time goes on, 360 Systems recommends that maintenance spares be purchased at the same time as the server. It is possible to use a larger drive than the original, in this case the drive will be partitioned to match the size of the original.
- Page 44 Log-In to the RAID Utilities Figure 2: Log In to RAID Utilities To log in to the RAID utilities, perform the following steps. The above screen will appear. • Open the RAID utilities by selecting START>RAID STATUS • In the Login window, select ADMINISTRATOR from the drop down menu. •...
- Page 45 Determining the Condition of the RAID Array Figure 3: Report of RAID Array Condition in Summary Screen To replace a failed drive in the RAID control utility, perform the following steps. The above screen should appear. • Login as ADMINISTRATOR. •...
- Page 46 Displaying the Alarm Log of the Raid Array Figure 4: Alarm Log Display The RAID controller keeps track of any condition that would adversely affect its reliability. In the event that an error should occur, the alarm log will be helpful in diagnosing the problem. The above screen will appear.
- Page 47 Checking Status of the Drives Figure 5: RAID Maintenance Display To check the status of the RAID drive array, perform the following steps. The above screen should appear. • Select MANAGEMENT>MAINTENANCE • Note the status of each drive in the array. Maintenance...
- Page 48 Removing a Degraded Drive from the RAID Unit Figure 6: Removing Failed Drive from RAID Array Unit 0 The UNIT MAINTENANCE SCREEN above will appear. (Note that the drives will be a different model and size.) • Remove the degraded drive from the menu by clicking Remove Drive. •...
- Page 49 Rebuilding the RAID Array Figure 7: Selecting a Drive to Use in Rebuilding the Array • Take the Time Delay offline and stop the delay process. • Select Rebuild Unit. The REBUILD SCREEN above will appear. • Select the available drive by clicking the check box. •...
- Page 50 RAID Controller Settings The RAID controller is configured at the factory. The following is provided only to verify these settings and to recreate them if necessary in the event the system is rebuilt. (The software installation should configure these correctly, but they should be checked to verify accuracy.) Do not use the Scheduled Events, Email Announcement or Remote Login features.
- Page 51 Replacing a Hard Drive Generally, the only time that a hard drive should be removed from the disk array is when the drive array diagnostic software identifies a permanent fault. In this case, the front panel DRIVES LED will blink. Use the hard disk management tools to verify that a drive is at fault. The application monitors many things about the array and individual drives, and will clearly indicate whether a drive has failed.
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Page 52: Notices
360 Systems. Send in your Warranty Card so 360 Systems can remain in contact with you. Mail or fax it to 360 Systems offices in the USA at the address given below. -
Page 53: Radio Interference Compliance
Radio Interference Compliance Radio Interference (USA) WARNING: This equipment has been tested and found to comply with the limits for Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 54: End User License Agreement
For 360 Systems® Time Delay Software IMPORTANT THIS IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND 360 SYSTEMS® (“COMPANY”). COMPANY IS WILLING TO LICENSE THE IMAGE SERVER TIME DELAY SOFTWARE TO YOU ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CONTAINED IN THIS SOFTWARE LICENSE AGREEMENT (“AGREEMENT”). - Page 55 legal remedies. You may not disclose any of Company’s proprietary or trade secret information relating to the Software to any third party. 4. Company warrants that the Software will perform substantially in accordance with its Documentation. Your exclusive remedy for breach of this limited warranty and Company’s entire liability shall be, in Company’s discretion, either return of the price paid to Company by You for the Software, or repair or replacement of the Software after Software and Documentation are returned to Company with an applicable receipt.
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Page 56: Limited Warranty
360 Systems will, at its option, repair or replace the product without charge. In the case of replacement, if the replacement for a defective product is no longer available, 360 Systems will replace it with a similar product or, if not available, a product of equal value. -
Page 57: Index
I/O Cards ............40 Fax..............52 Keyboard ..............32 Telephone.............52 KVM Switch ..............8 Website ............52 LED Indicators............37 Main Screen Title ............17 Address, 360 Systems..........52 Maintenance .............37 AES/EBU ..............28 Mechanical Concerns..........39 Analog Audio............18 Mechanical Drawing ..........33 Audio Input Source ...........18 Motherboard .............40 Audio Level Calibration..........41 Mounting ..............8... - Page 58 Access............38 Timing, Output ............19 Top Cover Front Panel ...........38 Removing ............. 39 Top Cover.............39 Trouble Shooting......See Fault Diagnostics Settings - RAID Controller .........50 Updating Firmware ...........35 Shutdown ..............43 UPS power conditioning ..........9 Software License Agreement........54 Software Version ............34 Firmware Updates ........35 SVGA Connector Pinout..........32 Program Updates ..........