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T
ROUBLESHOOTING
Symptom
The entered channel number
changes automatically
Remote control does not work
Misspelled captions are dis-
T
played.
Captions are not entirely dis-
V
played, or captions are delayed
behind the dialogue.
Captions are displayed as a
white box.
No caption is displayed in the
Closed Caption-supported
program.
No caption is displayed when
playing the videotape contain-
ing captions.
Black box is displayed in the
screen.
Completely distorted picture
or black/white picture with
DVD
Picture freezes momentarily
during playback.
Disc cannot be played.
D
V
Buttons do not work or the
unit stops responding.
D
The unit does not respond to
some operating commands
during playback.
Angle does not switch.
Playback does not start
when the title is selected.
The password for rating level
has been forgotten.
NOTE:
• The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of
blue, green or red. This is not to be considered a defect in the LCD screen.
• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner's Manual for more
details on correct operations.
• Playback from a desired track and random playback are not available during program playback.
• Some functions are prohibited on some discs.
46
EN
Remedy
• Many digital channels have alternate channel numbers. TV changes the numbers automati-
cally to the ones signifying the broadcasting stations. These are the numbers used for analog
broadcasts.
• Check the antenna or cable connection to the main unit.
• Check the batteries of the remote control.
• Check if there is an obstacle between the sensor and the remote control.
• Test the signal output. If OK, then possible remote sensor trouble.
(Refer to "IR SIGNAL CHECK" on page 47.)
• Aim the remote control directly at the sensor on the front of the unit.
• Reduce the distance to the unit.
• Re-insert the batteries with their polarities (+/– signs) as indicated.
Problems with Closed Caption Feature
• Closed captioning production companies may broadcast programs without cor-
recting the misspelling in a live broadcast.
• Captions that are delayed a few seconds behind the actual dialogue are common for live
broadcasts. Most captioning production companies can display a dialogue to a maxi-
mum of 220 words per minute. If a dialogue exceeds that rate, selective editing is used to
insure that the captions remain up-to-date with the current TV screen dialogue.
• Interference from buildings or weather conditions may cause captioning to be
incomplete.
• Broadcasting station may shorten the program to insert advertisement. The closed
caption decoder cannot read the information of the shortened program.
• The videotape may be illegally copied, or the caption signal might not have been
read during copying.
• "Text" mode is selected for caption. Select "CC1", "CC2", "CC3", "CC4" or "Off".
• Make sure the disc is compatible with the unit.
• Check the disc for fi nger prints/scratches and clean with a soft cloth wiping from
center to edge.
• Clean the disc.
• Ensure the disc is correctly inserted.
• Check if the disc is defective by trying another disc.
• Cancel the parental lock or change the control level.
• Insert a correct disc that plays on this unit.
• Handle a disc with special care so that it does not have fi ngerprints, scratches, or
dusts on its surface.
• To completely reset the unit, unplug the power cord from the power outlet for
5-10 seconds.
• Operations may not be permitted by the disc. Refer to the instructions of the disc.
• The angle cannot be switched for DVDs which do not contain multiple angles. In
some cases multiple angles are only recorded for specifi c scenes.
• Check the "PARENTAL" setting.
• Enter the default password "4737", then your forgotten password will be cleared.
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