The Toro Total Coverage Guarantee - Toro Recycler 20010 Operator's Manual

Gas, Cordless,
Electric, and 21"
Commercial Duty
Walk Mowers
The Toro Total Coverage Guarantee
A Full Warranty
(Limited Warranty for Commercial Use)
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pur-
suant to an agreement between them, jointly promise to repair any
Toro Product used for normal residential purposes* if defective in
materials or workmanship or if it stops functioning due to the failure
of a component. The following time periods apply from the date of
purchase:
Products
o Super Recycler ® Walk Mowers
VacuPower ® Walk Mowers
, All Others
Warranty Period
5 year full warranty
5 year full warranty
2 year full warranty
This warranty includes the cost of parts and labor, but you must pay
transportation costs.
This warranty applies to all gas, cordless, and electric consumer
walk power mowers.
* Normal residential purposes means use of the product on the
same lot as your home. Use at more than one location is consid-
ered commercial use, and the commercial use warranty would
apply.
Limited Warranty for Commercial Use
Toro Walk Power Mowers used for commercial, institutional, or
rental use are warranted against defects in materials or workman-
ship. Components failing due to normal wear are not covered by
this warranty. The following time periods apply from the date of pur-
chase:
Products
21" Commercial
Duty Walk Mowers
All Others
Warranty Period
Entire Unit
2 year limited 1 year limited
45 day limited 45 day limited
Instructions for Obtaining Warranty Service
Should you feel your Toro Product contains a defect in materials or
workmanship, contact the dealer who sold you the product or any
Authorized Service Dealer or Master Service Dealer. The Yellow
Pages of your telephone directory is a good reference source. The
dealer will either arrange service at his/her dealership or recom-
mend another Authorized Service Dealer who may be more con-
venient. You may need proof of purchase (copy d registration
card, sales receipt, etc.) for warranty validation.
If for any reason you are dissatisfied with the Service Dealer's anal-
ysis of the defect in materials or workmanship or if you need a refer-
ral to a Toro Service Dealer, please feel free to contact us at:
Customer Service Department
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
612-888-8801
800-348-2424
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the operator's manual. Such routine
maintenance, whether performed by a dealer or by you, is at your
expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission
system coverage on some products and the Toro Starting Guaran-
tee on GTS Engine. This express warranty does not cover:
Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, oil changes, spark plugs, blade sharpening,
worn blade, cable/linkage adjustments, or brake and clutch ad-
justments.
Any product or part which has been altered or misused or re-
quired replacement or repair due to accidents or lack of proper
maintenance.
Repairs necessary due to improper fuel, contaminants in the
fuel system, or failure to properly prepare the fuel system prior
to any period of non-use over three months.
Repairs necessary due to improper battery care, electrical sup-
ply irregularities, or failure to properly prepare the mower prior
to any period of non-use.
Pickup and delivery charges.
All repairs covered by this warranty must be performed by an Au-
thorized Toro Service Dealer using Toro approved replacement
parts.
General Conditions
Repair by an Authorized Toro Service Dealer is your sole remedy
under this warranty.
Neither The Toro Company nor Toro Warranty Company is liable
for indirect, incidental or consequential damages in connection
with the use of the Toro Products covered by this warranty, includ-
ing any cost or expense of providing substitute equipment or ser-
vice during reasonable periods of malfunction or non-use pending
completion of repairs under this warranty. Some states do not allow
exclusions of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above exclusions
and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer)
to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or
have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty
Company.
Rev. 11/08/1999
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