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File Upload , Download Questions
Why can't my computer identify the console?
Please check if the console is turned on, is displaying the main menu or any error with the
computer USB plug (any error or short for battery.)
It might caused by a computer operation system error, so please reset the computer and the
console or there might be a failure in the drive.
Why can't my computer connect to the console?
This might because the USB cable is not fully connected, or the USB cable is not within a 4,5V--
5V electronic circuit.
Cannot find saved files?
a)Data is saved on MINI SD card, and can only be read by SD card.
b)Date is not saved. Data transmission did not occur correctly.
The computer is unable to identity the console hard disk after connection?
Please check if the USB cable and plug are connected properly.
Why the console is locked?
While data is transferring and formatting, if the connection is dropped, it can then cause a console
system error or lock up the system. The transferring data speed should follow the console display
speed. When the data display stops, this means data transmission completed.
Note: Please make sure the link is safely disconnected with the computer before you unplug
the USB cable connection from the computer. If this step is not followed, it might cause a
system error or lock up the system.
Note: Please do not disconnect the connection between the console and the computer while
data is transferring or formatting.
Question about music playing
Why can't my downloaded WMA file play?
Downloaded WMA format files cannot play in this machine because WMA file is a copyright
protected file. You can make WMA files yourself, although when doing so, do not to choose copy
right protection when creating them.
Why can't the movie player/music player play my file?
Please check the menu to make sure your selection is correct and matches one of the supported
listed files.
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