Getting Service Under The California Emission Warranties - Jeep GRAND CHEROKEE Warranty Information Booklet

Chrysler 2009
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• If possible, bring all service receipts,
maintenance logs, and records proving that
your vehicle has been properly maintained,
since you may be required to show them.
B. Further Steps You Can Take, and How to
Get More Information
If you think your dealer has wrongly denied you
emission-warranty coverage, follow the steps
described in 7.1. Chrysler will reply to you in
writing within 30 days after receiving your com-
plaint (or within the time limit required by local or
state law). If the owner is not notified within 30
days that a performance warranty claim is denied,
the manufacturer must repair the vehicle free of
charge.
If you want more information about getting
service under the Federal Emission Warranty or the
HOW TO GET WARRANTY SERVICE
Performance Warranty, or if you want to report
what you think is a violation of these warranties,
you can contact:
Manager, Certification and Compliance
Division Warranty Claims
Environmental Protection Agency
1200 Pennsylvania Avenue, NW
Mail Code 6403J
Washington, D. C. 20460
6.5 Getting Service Under the California
Emission Warranty
A. What to Do If You Fail a Smog Check
If a vehicle fails a state Smog Check test during
the coverage period, Chrysler Motors LLC
37

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