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.EFE.E.CE
I T.OOB'ES.OOT,.G
I F'AGE 29"
.€_MPTOMS
SOLUTIONS
Sno_J picture and Lousy sound.
• Check your antenna connection
or Location.
.MultipLe
images
or 'ghost
shadows"
• Check your antenna direction
and/or
Location.
• Make sure the wire from your antenna to your Entertainment
Machine is
properly connected.
]interference:
Sharp Lines across
the screen and Lousy sound.
The .following
may cause image problems or distortion:
Electrical appliances, powerful (ights, cars, trucks; Computers or portoble phones;
Medic_ equipment
• If possible increase the distance between your Entertainment
Machine and
the offending
appliance. Or shut one of them off.
Normal
picture but no sound.
• Check volume control
• Make sure the T¢ is not Muted.
• Try another channel
The problem may be the broadcast,
not your
Entertainment
Machine.
• Are the Audio A/V cables properly instaLLed?
• Are the wires for external speakers (if you have e_ternat speakers)
properly instaLLed?
]qopicture and Lousysound.
• Are you in IV or CabLetuning
mode (See Auto Program on page 9), and
should be in the other?
• Make sure output
channels on aLLA/V equipment are on the same ,:hanne[
(3 or 4).
• Check that aLl connections
are tight.
I_o picture and no sound --
"rhe thing is just DEAD!
• Is the AC power plugged in?
• Check that your AC power outlet
works. (Test it by pLugging in something
else
or try another plug.)
• Make sure your brightness
and audio controls
are set properly.
• Try another channel. The problem may be with the broadcast,
not your
Entertainment
Machine.
No color, but the sound is O.K.
• Check the color control in the Video menu.
• Try another channel. The problem
may be with the broadcast.
Picture has a big Mack box
• The CC (closed caption)
option may be in Text mode. SeLect OFF in ':he
on it,
but the sound is O.K.
Caption/Text
menu. See page 19.
Picture has two horizontal
• Your program is in letterbox.
This means that the shape of your -V is
black bars, one on top and
square, but the program is a rectangle. Think of the bars as empty ;;pace the
one on bottom
program doesn't flU; not picture that's
blocked out. Because this fo'mat is a
direct representation
of film as you see it in the movie:;, you are actual.ly seeing
MORE of the program when you see those bars. Trust us.
Remote control
doesn't
work.
• Make sure the batteries are fresh and installed
properLy.
• Check to see that the MBR (Multi
Brand Remote available
on some models) is in
the right
mode for your equipment.
Menu options
won't
change.
• Try unplugging
the IV, waiting
about five minutes,
and then plugging
it back in
and trying
again.
If all else fails, call 2.847.391.8752,
extension
5, between
8:30 AM and 4:30 PM Central Standard
Time.
Some quick
and easy
tips to fixing
problems
yourself.
jl
3416-o
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