Troubleshooting - Sirius Satellite Radio XVSAP1V1 - XM SkyDock With Tuner User Manual

Appendix

Troubleshooting

If you see this on the Screen:
Acquiring Signal
Check Antenna
Loading
Channel Off Air
82
Try This
• Make sure that the vehicle is outdoors with a
clear view of the sky .
• Make sure the Magnetic Mount Antenna is
mounted outside of the vehicle .
• Move your Magnetic Mount Antenna away
from any obstructed area . For example, if
you are parked in an underground garage, you
should receive a signal after leaving the garage .
• Make sure that the antenna cable is firmly and
securely plugged into the ANTENNA connec-
tion on the XM SkyDock .
• Quit the XM SkyDock App and relaunch . The
message may reset .
• If the message persists, most likely the an-
tenna cable has been damaged . Replace the
Magnetic Mount Antenna .
• Your XM SkyDock is acquiring audio or pro-
gram information . This Message usually goes
away in a few seconds .
• The Channel you've selected is not currently
broadcasting . Tune to another channel .