Troubleshooting; General - LG BD570 Owner's Manual

6

Troubleshooting

General

Symptom
The Power does not
turned on.
The unit does not start
playback.
The angle cannot be
changed.
Cannot play movie, photo
or audio fi les.
The remote control does
not work properly.
The unit is plugged in, but
the power will not turn on
or off .
The unit is not operating
normally.
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Cause & Solution
• Plug the power cord into the wall outlet securely.
• Insert a playable disc. (Check the disc type, color system, and
regional code.)
• Place the disc with the playback side down.
• Place the disc on the disc tray correctly inside the guide.
• Clean the disc.
• Cancel the Rating function or change the rating level.
• Multi-angles are not recorded on the DVD Video being
played.
• The fi les are not recorded in a format that the unit can play.
• The unit does not support the codec of the movie fi le.
• The remote control is not pointed at the remote sensor of
the unit.
• The remote control is too far from the unit.
• There is an obstacle in the path of the remote control and
the unit.
• The batteries in the remote control are exhausted.
You can reset the unit as follows.
1. Press and hold the POWER button for at least fi ve seconds.
This will force the unit to power off then turn the unit back
on.
2. Unplug the power cord, wait at least fi ve seconds, and then
plug it in again.
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Troubleshooting
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