Faq - Panasonic TH-42PX77U Operating Instructions Manual

52
FAQ
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Service Center for assistance.
For details (p. 55)
For additional assistance, please contact us via the website at:
www.panasonic.com/contactinfo
www.panasonic.ca
° White spots or
, shadow images
,'(noise)
' @Check the position, direction,
' and connection of the aerial.
' Interference or
, frozen digital
, channels
' (intermittent
sound)
@Change the direction of antenna
, for digital channels.
, @Check "Signal meter" (p. 35).
, If the signal is weak, check the
' antenna and consult your local
dealer.
1`
1`
#
P_ctures from external
, equipment are distorted ,
' when the unit is '
' connected via HDMI
, @Is the HDMt cable connected properly?
, (p. 40-41 )
, @Turn Off the TV unit and equipment, then
, turn them On again.
' @Check an input signal from the equipment.
(p. 49)
@Use equipment compliant with
EIA/CEA-861/861 B.
The remote control does _
not work
@Are the batteries installed correctly? (p. 6)
@Has the battery run down?
@To operate external equipment of other
manufacturers, register the remote control
codes. (p. 39)
%_____
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the
suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model
number and serial number (both found on the rear of the TV).
__ to prevent "Image retention" is activated.
symptom)
deThe screen saver is activated if the TV unit is not operated for
a certain time in SD mode.
L _ "image retention" (p. 5)
@_Apixel or luminescent spot can occasionally
be missing in plasma displays.
(Not a faulty symptom)
Sound is unusual
@Is the AC power cord plugged into the outlet?
@Is the TV unit turned On?
@Check Picture menu (p. 26) and volume.
@Are the remote control codes correct? (p. 43-45)
@Change settings of Closed Caption (CC). (p. 36)
@Are the speakers' cables connected correctly? (p. 40)
@Is "Sound Mute" active? (p. 17)
@Is the volume set to the minimum?
@Is "Speaker output" set to "Off"? (p. 26)
@Change "SAP" settings. (p. 20)
@Check "HDMI 1 in" or "HDMI 2 in" settings. (p. 26)
@Set "SAP" setting to "Stereo" or "Mono."
@Check the HDMI device connected to the unit.
@Set the audio setting of the HDMI device to
"Linear PCM."
@If digital sound connection has a problem,
select analog sound connection.
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