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Evolve Communications GUIDE Remote RD5000 User Manual

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Summary of Contents for Evolve Communications GUIDE Remote RD5000

  • Page 1 This changes everything! User’s Manual RD5000...

  • Page 2: Table Of Contents

    Table of Contents Introduction 1. Evolve GUIDE Remote* 2. Computer Requirements 3. Key Descriptions a. Key Layout b. Key Function Descriptions Getting Started 1. Activate Remote Control a. Install Batteries b. Install RemoteLinker * Software c. Connect RemoteLinker Cable 2. Start RemoteLinker Software 3.
  • Page 3 Table of Contents 5. Using the MENU Key a. Menu Screen b. Remote Support c. Time and Date 6. Using the ADVANCED Key a. Extended Function Screen b. Accessing the Extended Function Screen 7. Using the LIGHT Key 8. Promo Screens a.

  • Page 4: Introduction

    Introduction 1. Evolve GUIDE Remote* The Evolve GUIDE Remote* (GUIDE Remote*) is more than a universal remote control—it is the ultimate interactive device for TV and Internet users. The GUIDE Remote has state-of-the-art features that provide you and your family with hand-held, instantaneous access to weekly TV Listings, games, viewer rewards and valuable discounts.

  • Page 5: Computer Requirements

    Introduction 2. Computer Requirements The following system is recommended for software installation and use: A PC running Windows 95/98, Windows ME, Windows NT Workstation version 4.0+, Windows 2000 or Windows XP. An Internet Explorer 5.0+, Netscape 4.0+ or AOL 5.0+ Web Browser. (NOTE: Microsoft Internet Explorer 5.0 must be installed on your computer even if it is not your default browser, because RemoteLinker uses resource files provided only with Internet Explorer.)

  • Page 6: Key Descriptions

    Introduction 3. Key Descriptions Key Layout Keys shown in gray are used to navigate and control what appears on the remote screen. All other keys operate like those found on regular remote controls. *Trademark Key Descriptions...

  • Page 7: Key Function Descriptions

    Introduction Key Function Descriptions Press this key to voice your opinion. Rate what you’re watching with the push of a button. See what others think. Press this key to save money. Find coupons, deals, and savings related to what you’re watching. Press this key to win big.
  • Page 8 Introduction Press this key to select which device you want the remote to control. Press this key to select which device you want the remote to control. Turns on or off the backlight on the screen. Turns on or off the device your remote is currently controlling. Changes channels up or down.

  • Page 9: Getting Started

    Getting Started 1. Activate Remote Control Install Batteries The battery cover is located on the back of the remote. Pay close attention to the direction of the batteries, making sure the poles (+ and -) are aligned as indicated in the battery compartment.

  • Page 10: Install Remotelinker* Software

    Getting Started Install RemoteLinker* Software The RemoteLinker* software is an easy-to-use utility for downloading TV Listings and uploading your saved Interactivity Offer requests to our Website. IMPORTANT: Temporarily disable any PDA syncing and anti-virus software, and if necessary, restart your computer. Insert the RemoteLinker Software CD into your CD-ROM drive.

  • Page 11: Connect Remotelinker Cable

    Getting Started Connect RemoteLinker* Cable Before you connect the RemoteLinker* cable, you should determine the COM port to which you will be attaching the cable. If your computer is on, perform the shutdown procedure recommended by the manufacturer and turn it off. Turn your computer back on after connecting the cable as indicated below.

  • Page 12: Start Remotelinker Software

    Getting Started 2. Start RemoteLinker* Software Initiating Web Activation Make sure you are connected to the Internet. YOU MUST BE ONLINE Double-click the RemoteLinker* icon corner of your computer screen, in the system tray near the system clock, to start activating your remote. You may need to wait a few seconds for the activation page to show up on your browser.

  • Page 13: Sync Remote Control

    Getting Started Enter your PASSWORD. Select your channels. THESE ARE THE CHANNELS FOR YOUR PROGRAM LISTINGS. Select up to 2 Critics for Suggestions. REVIEW your settings. Make sure everything is correct. 10 CHECK YOUR EMAIL AND CLICK ON THE LINK TO COMPLETE THE ACTIVATION PROCESS.

  • Page 14: Setup Remote Control

    Getting Started 5. Setup Remote Control Setup a TV Setting up your GUIDE Remote* to operate your TV is an easy process. To set up a new a TV (or to add new ones later on), perform the following steps: Note Choosing “~UNKNOWN~”...
  • Page 15 Getting Started Note If more than one of any type of device is setup in your remote (i.e. 2 or more TVs or VCRs), they will be sequentially numbered (i.e. TV, TV#2, TV#3 or VCR, VCR#2, VCR#3, etc.). The devices will appear in the order that you set them up.

  • Page 16: Setup Other Devices

    Getting Started Setup Devices Setting up your GUIDE Remote to operate additional devices such as VCR, Cable Box, Satellite Receiver, CD Player, Audio Receiver, Amplifier and Tape, DAT, Phonograph, DVD, Laser Disk and Home Control is an easy process. To setup these types of devices, perform the following steps: *Trademark Turn on the device that you will be setting up.
  • Page 17 Getting Started Note Choosing “~UNKNOWN~” brand requires you to test all the codes in the library. Although one of these codes may work for your device, we cannot guarantee it. To scroll quickly through the list, press and hold the Up / Down Arrow key. Setup Remote Control Highlight the brand of your device and press the...
  • Page 18 Getting Started Note Most devices can be tested using the “hard” keys on the remote like “POWER”, “VOL”, “CHAN” etc. However, depending on the device, such as stereo receivers, CD players, digital tape players, etc., you may be required to access the Extended Function Screen because the hard keys are not on the remote (i.e.
  • Page 19 Getting Started Note When testing functions from the list, you must pick the correct function as on your original remote. There may be many other additional functions on the list that do not relate to your device. If the appropriate functions respond, you have found the right code.

  • Page 20: Remove A Device

    Getting Started Remove a Device You may remove a device from setup at any time. To remove a device from setup in your GUIDE Remote, perform the following steps: Note If you remove a DirecTune* device you will see a caution screen. In addition, you will not be able to tune from within the TV Listings, or access Interactivity Offers.

  • Page 21: Setup Directune

    Getting Started 6. Setup DirecTune* The device you use to change channels (typically your TV, cable box, or satellite box) is referred to as your DirecTune* device. DirecTune lets you jump directly to a TV channel from within the TV Listings. Your remote needs to know what device is responsible for changing channels, such as your TV, cable box, satellite box or VCR.

  • Page 22: Setup Directune Device

    Getting Started Setup DirecTune* Device To setup a DirecTune device, perform the following steps: *Trademark Turn on the DirecTune device that you will be setting Press the MENU key to enter the Main Menu. Highlight Setup DirecTune and press the SELECT key. Read and follow the instructions on the screen.
  • Page 23 Getting Started Note In step 5, you will see all your devices listed. Please be advised that your DirecTune* device can only be one of the following: TV, Cable, Satellite, or VCR. (see page 20 to determine your DirecTune device) Note If you were to tune to channel 23 using the number keypad, highlight 2 Digit Tuning if you press 2+3 or 3 Digit Tuning if you press 0+2+3.
  • Page 24 Getting Started Note For most devices, you tune channels by pressing number keys or by pressing number keys followed by the ENTER key. Note For some Cable box and Satellite receivers: If you press number keys and some key other than ENTER such as “Go”, “Select”, “OK”, etc. to tune channels, highlight “Press 2 + 3 + Other”...
  • Page 25 Getting Started Note Depending on your device you might need to test several tuning methods to find the correct one. If you experience problems tuning channels after you set up DirecTune* , you Note should first try changing the DirecTune Speed in: Main Menu > Remote Settings >...

  • Page 26: Using The Remote

    Using the Remote 1. Channel Screen The Channel screen is probably the most important and informative screen in the GUIDE Remote*. It tells you about the program you are watching, Interactivity Offers, current device mode, time and day. If the remote is controlling the DirecTune* device, this screen is displayed whenever you tune to a channel.

  • Page 27: Changing Modes

    Using the Remote 2. Changing Modes Set up all the devices you want to control with your GUIDE Remote*. Changing modes to control a device of your choice is fast and easy. To change modes, perform the following steps: Note The current mode for your device is always indicated on the Channel and Promo Screens (see page 45).

  • Page 28: Using The Guide Key

    Using the Remote 3. Using the GUIDE Key Accessing Program Listings, Program Descriptions, Suggestions and Reminders Your new GUIDE Remote* contains three types of TV Listings, Program Listings, Suggestions and Reminders. You may also add detailed Program Descriptions by selecting that option at www.GuideRemote.com. Press the GUIDE key to access Program Listings, Program Descriptions, Suggestions and Reminders in turn.

  • Page 29: Program Listings

    Using the Remote Program Listings Program Listings are TV Listings for up to 7 days that you personalize at our Website. Below is an example of a typical screen you will see when scrolling through the Program Listings. When you become familiar with the various items indicated on the screen, they will assist you in navigating quickly through the TV Listings in your remote.

  • Page 30: Browsing And Tuning

    Using the Remote Browsing and Tuning One of the most beneficial features of the GUIDE Remote* is being able to find a show in the Program Listings and tune directly to it with a single keypress. To tune to a show in the Program Listings, perform the following steps: Note If you are in Suggestions or Reminders, continue pressing the GUIDE key until you access the Program Listings.

  • Page 31: Quick Browse

    Using the Remote Quick Browse Quick Browse allows you to quickly navigate the Program Listings. There are two types of quick browse: Channel and Time. Channel Quick Browse This feature allows you to quickly navigate the channels in the Program Listings. Time Quick Browse This feature allows you to quickly navigate among time slots in the Program Listings.

  • Page 32: Program Descriptions

    Using the Remote Program Descriptions The Program Descriptions in your GUIDE Remote* give you detailed information about the show you want to watch. Besides brief info about the show, Program Descriptions tell you when the show starts and ends, actors in the show, ratings, and Interactivity Offers.

  • Page 33: Quick Browse

    Using the Remote Quick Browse Quick Browse allows you to quickly navigate the Program Descriptions. There are two types of quick browse: Channel and Time. Channel Quick Browse This feature allows you to quickly navigate the channels in the Program Descriptions.

  • Page 34: Suggestions

    Using the Remote Suggestions Suggestions are TV show recommendations by our critics. Whether you are into classic movies, sports or comedies, our critics create a list of TV shows for you based on the types of shows you like to watch. Choose up to 2 critics at our Website and download the Suggestions into your remote.

  • Page 35: Reminders

    Using the Remote Reminders Reminders are TV programs you want to be prompted to watch at their scheduled times. Never miss taping or watching a show again. Set Reminders at the Website and the GUIDE Remote* will beep and flash to remind you before the show begins. Find out more about setting up Reminders at the Website in the Support section.

  • Page 36: Accessing The Reminders List

    Using the Remote Accessing the Reminders List To view the list of Reminders in the remote, perform the following steps: Note If you highlight a show that is not currently airing and you press the SELECT key, your TV will tune to the channel you highlighted even if the show is not on TV at that time.

  • Page 37: Using Interactivity Keys

    Using the Remote 2. Using Interactivity Keys Interactivity keys give you a chance to review and save exciting web offers related to TV programs or Ads. There is even a special key to express your opinion on a show you’re watching. Browse the Program Listings to search for Interactivity Offers and tune to the show to find out what specific offers are available.

  • Page 38: Interactivity Offers

    Using the Remote Interactivity Offers Requesting Interactivity Offers is easy. Look for Interactivity Key Symbols symbol, press the corresponding Interactivity key to review the web offers. If you want more information, press the same key again and links related to the offers will appear on our Website next time you sync your GUIDE Remote*.
  • Page 39 Using the Remote Express Your Opinion with the Vote Key If you really like the show you’re watching or think it’s so-so, let us know. Vote on any show at any time. You can rate shows as Excellent, Good, Okay, So-So or Bad.

  • Page 40: Browsing Interactivity Offers

    Using the Remote Browsing Interactivity Offers If you want to see what shows have Interactivity Offers available, access the Program Listings and look for the Interactivity Offer Symbol next to the program titles. Find out what Interactivity Offers are available in two ways. (1) In Program Listings, highlight a show and press the SELECT key to access the Channel Screen.

  • Page 41: Using The Menu Key

    Using the Remote 5. Using the MENU Key You can configure or adjust settings, view settings and get support on the various features in the GUIDE Remote* using the MENU key. Menu Screen Below is an example of a typical menu screen. When you become familiar with the various items indicated, you will be able to navigate smoothly and easily within menu screens.

  • Page 42: Remote Support

    Using the Remote Remote Support Your GUIDE Remote* contains support and help information. Included in the support section under the Main Menu is a brief tutorial describing many GUIDE Remote features, including Interactivity keys, Mode selection, Navigation, the ADVANCED key, and Remote Control setup. There are four Remote Support sections in the remote: Help, Tour, About Remote and Contact Info.

  • Page 43: Time And Date

    Using the Remote Time and Date The time and date are accurately updated automatically each time you sync your GUIDE Remote*. Additionally, you may set the time and date manually, for instance if batteries are removed and replaced. To set the time and date manually, perform the following steps: Press the MENU key and SELECT Remote Settings >...

  • Page 44: Using The Advanced Key

    Using the Remote 6. Using the ADVANCED Key The ADVANCED key displays the Extended Function Screen. You can access all the key functions that are on your original remote when you press this key. A lightning-bolt sysymbol next to the device mode indicates that you are in the Extended Function Screen.

  • Page 45: Accessing The Extended Function Screen

    Using the Remote Accessing the Extended Function Screen To access the Extended Function Screen, perform the following steps: If you are in the menu system, press the EXIT key and then press the Note ADVANCED key to access the Extended Function Screens. Note You may see more functions in the Extended Function Screen than were on your original remote.

  • Page 46: Using The Light Key

    Using the Remote 7. Using the LIGHT Key Another key feature of the GUIDE Remote* is the glow-in-the-dark LIGHT key that illuminates the LCD screen when pressed. To use the LIGHT key, perform the following steps: Note The backlight will automatically turn itself off to save energy when the remote is idle.

  • Page 47: Request A Link

    Using the Remote Request a Link These screens offer you a link to an interesting or helpful website. You’ll recognize these links by the mark on the screen. If you’re interested in what you see, click the SELECT key on your remote to save your request. Request an Email These screens offer you a chance to receive a fun and informative email such as a horoscope,...

  • Page 48: Channel Promo Screens

    Using the Remote Channel Promo screens Channel Promo Screens will sometimes appear when you tune to a specific network or show on TV. These Promo Screens will generally give you information about the current network or future shows. These screens will disappear after a few seconds and will reappear when you press various keys on the remote.

  • Page 49: Alert Screens

    Using the Remote 9. Alert Screens The GUIDE Remote* has various alert screens that will help you to operate the remote smoothly. Below are some examples of the types of screens that you might encounter. No DirecTune* Device Found You will see this screen when you try to exit out of a menu and did not setup a DirecTune device.

  • Page 50: Alert Screens

    Using the Remote Sorry, Offers Have Expired You will see this screen when you press an Interactivity key and your TV Listings have expired. Log in at our Website and sync your remote to update your Program Listings. Sorry, Requests Are Full You will see this screen when you press an Interactivity key and you have exceeded the limit for requests.

  • Page 51: Advanced Settings

    Advanced Settings 1. View Device Settings Under View Device Settings, you may examine the current setup of devices in your remote, including brand name, device type, control code, Volume Lock and Channel Lock. To view device settings in your remote, perform the following steps: Press the MENU key and SELECT Remote Settings >...

  • Page 52: Adjust Directune Method

    Advanced Settings 3. Adjust DirecTune* Method DirecTune* can operate your TV tuning device using two different methods. If your channels are not changing properly after you setup DirecTune, first try adjusting the DirecTune speed (see page 53). If your channels still do not change properly, try the other DirecTune method.
  • Page 53 Advanced Settings Note You may press the EXIT key at any time prior to selecting Yes to retain the current settings. Adjust DirecTune Method If your TV tunes channels properly, highlight Yes and press the SELECT key. (go to step 6) If your TV does not tune channels properly, highlight No and press the SELECT...

  • Page 54: Adjust Directune Speed

    Advanced Settings 4. Adjust DirecTune* Speed The DirecTune* speed in your remote can be set to tune your TV faster or slower. If your channels are not changing properly or seem to change too slowly, you can adjust the DirecTune speed. To adjust the DirecTune speed, perform the following steps: Press the MENU key and SELECT Remote Settings >...
  • Page 55 Advanced Settings Note If you experience problems after you tried all the DirecTune* speeds, try adjusting the DirecTune method. (see page 51) Adjust DirecTune Speed Test the CHAN+ / CHAN- key to see if your TV tunes channels properly. Press the Right Arrow key when you are finished.

  • Page 56: Channel Key Settings

    Advanced Settings 5. Channel Key Settings Channel Key Settings allow you to operate the Channel keys in two different ways. (1) The default setting in your remote is for the CHAN + / CHAN - key to change channels independent of the Program Listings you selected at the website. Therefore, when you press Channel keys your TV will tune to all the channels you get from your Service Provider (i.e.
  • Page 57 Advanced Settings Channel Key Settings Highlight Yes or No and press the SELECT key For this example, we will select Yes to set the CHAN + / CHAN - key to match Program Listings. Channel Key Settings are complete. Press the Right Arrow key. The CHAN + / CHAN - key is set to match the channel lineup in your Program...

  • Page 58: Add Or Clear Channel Lock

    Advanced Settings 6. Add or Clear Channel Lock Add or Clear Channel Lock in your GUIDE Remote allows you to set the CHAN + / CHAN - and LAST keys to control the device of your choice. For example, while you are using the remote to control your TV, the CHAN + / CHAN - and LAST keys could operate your cable box instead.
  • Page 59 Advanced Settings Add or Clear Channel Lock Highlight the device you want to set Channel Lock on and press the SELECT key. For this example, we will set Channel Lock on a Toshiba TV. Therefore, when your remote is controlling the Toshiba TV, the CHAN + / CHAN - and LAST keys can be set to control another...

  • Page 60: Add Or Clear Volume Lock

    Advanced Settings 7. Add or Clear Volume Lock Add or Clear Volume Lock in the GUIDE Remote allows you to set the VOL + / VOL -and MUTE keys to control the device of your choice. For example, while you are using the remote to control your cable box, the VOL + / VOL - and MUTE keys could operate your TV instead.
  • Page 61 Advanced Settings Add or Clear Volume Lock Highlight a device you want to set Volume Lock on and press the SELECT key. For this example, we will set Volume Lock on a Scientific Atlanta cable box. Therefore, when your remote is controlling the Scientific Atlanta cable box, the VOL + / VOL - and MUTE keys can...

  • Page 62: Troubleshooting

    Troubleshooting General The Display is blank Make sure fresh batteries are properly installed. Devices do not respond to commands Make sure the remote is in the correct mode. See the top-right corner of the screen to check the current mode of the remote control. The battery power may be too low.

  • Page 63: Setting Up

    Troubleshooting The Time and Date Reset screen is displayed You will see this screen when you install new batteries. You can set the time and date manually in the remote (see page 42) or login to our Website and sync the remote.

  • Page 64: Faq

    What is my DirecTune* device? This is the device that you use in your system to change channels (typically a TV, cable box, satellite receiver or VCR). for your system, see page 20 for more details. The remote is in VCR mode, but where are the VCR keys? The VCR key functions are located in the Extended Function Screen under the ADVANCED key.
  • Page 65 Why can’t I get seven days of TV Listings in my remote? Some digital cable and satellite systems have hundreds of channels and unless you remove some from your listings at the Website, you might not be able to download a full seven days of listings into your remote. In the Settings section at the Website, reduce the number of channels in your listings to increase the number of days you can download into your remote.

  • Page 66: Specifications

    Specifications Technical Specifications Display Screen 1.1” x 2.1” (27.5 mm x 52.6 mm) LCD Screen Resolution 128 x 64 Backlight with 20 second time-out for power management Dimensions 3.3” x 6.3” x 1.6” Weight 10 ounces Serial Cable Length: 6.0ft (1.8m) Computer RS-232 serial port connector 9-pin, D-shell (female) Memory...

  • Page 67: License Agreement

    License Agreement Software License Agreement This End User Software License Agreement (“Agreement”) is between Evolve Products, Inc. (“Licensor”) and you, the end user (“Licensee”). 1. Grant of License. Subject to the terms and conditions of this Agreement, Licensor grants Licensee a non-exclusive, nonsublicenseable license to use the software described below (“Software”).
  • Page 68 License Agreement 5. Warranty Disclaimer. For a period of ninety (90) days, following Licensee’s receipt thereof, Company warrants that the Software will substantially conform to Company’s published specifications therefore, Licensee expressly acknowledges and agrees that, except as expressly set forth above, the Software is provided “AS-IS” and that use of the Software is at Licensee’s sole risk.
  • Page 69 License Agreement matter hereof shall be the California State and U.S. federal courts having within their jurisdiction the location of Company’s principal place of business. The prevailing party in any action to enforce this Agreement shall be entitled to recover costs and expenses including reasonable attorneys’...

  • Page 70: Privacy Policy

    Privacy Policy Privacy Policy Summary Respecting your rights to privacy is a top priority for us. We have published our Privacy Policy in detail on the web site, www.GuideRemote.com*, and we invite you to carefully read and understand it. Here we will just summarize the main points.

  • Page 71: Index

    Index AA batteries, 8 About Remote, 41 Activate Remote Control, 8 Install Batteries, 8 Install RemoteLinker* Software, 9 Install RemoteLinker Cable, 10 Start RemoteLinker Software, 11 Add or Clear Channel Lock, 57, 58 Add or Clear Volume Lock, 59, 60 Adjust DirecTune* Method, 51, 52 Adjust DirecTune Speed, 53, 54 ADVANCED key, 6, 17, 18, 43, 44...
  • Page 72 Index INFO key, 6, 36, 37 Informational (Promo Screen), 45 Interactivity keys, 5, 36, 37, 38 Browsing, 39 CLIP key, 6, 36, 37 INFO key, 6, 36, 37 Offers, 37, 39 SHOP key, 6, 36, 37 VOTE key, 6, 36, 38 WIN key, 6, 36, 37 Interactivity Key Symbols, 25, 37 Interactivity Offers, 37...
  • Page 73 Index SELECT key, 6 Serial COM port, 10 Set Time and Date, 42 Setting Reminders, 34 Setup Devices, 15 Testing codes with ADVANCED key, 17, 18 Setup DirecTune*, 20, 21 Setup a TV, 13 SHOP key, 6, 36, 37 Specifications, 65 Station Call Sign, 25, 28 Suggestions, 27, 33 Accessing, 27...

  • Page 74: Fcc Notice

    For future reference, attach your sales receipt, and/or write down the date you purchased or received this product as a gift. This information will be required if service should be needed during the warranty period. Model Number: Serial Number: Purchase Date: Purchased At: © 2000, 2001 Evolve Communications, Inc. Part Number: MN-122-001-001(b)

  • Page 75: Limited Warranty

    United States and international copyright laws protect the Evolve GUIDE Remote and User’s Manual. No part of this manual may be copied or reproduced in any form without the express written consent of Evolve Communications, Inc. Information in this manual may be subject to change without notice.
  • Page 76 Evolve Communications, Inc. 152 Technology Drive, Suite 200 Irvine, CA 92618 This product is covered by US Patents 6002450, 5410326 and 5907322. Printed in USA Additional patents pending.

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