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BDL4771V
www.publicsignagesolutions.philips.com
EN User manual
Cleaning and troubleshooting

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Summary of Contents for Philips BDL4771V

  • Page 1 BDL4771V www.publicsignagesolutions.philips.com EN User manual Cleaning and troubleshooting...
  • Page 2: Safety And Troubleshooting Information

    • When turning off the display by detaching the power cord, wait 6 seconds before re-attaching the power cord for normal operation. • Ensure the use of an approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center.
  • Page 3 User Manual BDL4771V Service: • The display cover should only be opened only by qualified service personnel. • If there is any need for repair or integration, please contact your local service center. • Do not leave your display under direct sunlight. If your display does not operate normally, having followed the instructions set out in this document, please contact a technician or your local service center.
  • Page 4: Regulatory Information

    EQUIPMENT REGULATIONS. FCC DECLARATION OF CONFORMITY Trade Name: Philips Declaration of Conformity for Products Marked with FCC Logo, United States Only: This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 User Manual BDL4771V POLISH CENTER FOR TESTING AND CERTIFICATION NOTICE The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computers, monitors, printers and so on) should have the same power supply source. The phasing conductor of the room’s electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 Amperes (A).
  • Page 6 User Manual BDL4771V INFORMATION FOR UK ONLY WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2.
  • Page 7 User Manual BDL4771V 中国电子信息产品污染控制表示要求 ( 中国 RoHS 法规标示要求 ) 产品中有毒有害物质或元素 的名称及含量 有毒有害物质或元素 六价铬 铅 部件名称 汞 镉 多溴联苯 多溴二苯醚 (Hg) (Cd) (PBB) (PBDE) (Pb) (Cr 6 外壳 液晶面板 电路板组件 附件 ( 遥控器,电源线,连接线 ) 遥控器电池 O:表示该有毒有害物质在该部件所有均质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X:表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 环保使用期限...
  • Page 8 Please find out about the local regulations on how to dispose of your old display from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury.
  • Page 9: Table Of Contents

    User Manual BDL4771V TABLE OF CONTENTS UNPACKING AND INSTALLATION 1.1. UNPACKING 1.2. PACKAGE CONTENTS 1.3. INSTALLATION NOTES 1.4. MOUNTING THE DISPLAY PARTS AND FUNCTIONS 2.1. REAR VIEW 2.2. REAR VIEW 2.3. INPUT/OUTPUT TERMINALS 2.4. REMOTE CONTROL 2.4.1. GENERAL FUNCTIONS 2.4.2. INSERTING THE BATTERIES IN THE REMOTE CONTROL 2.4.3.
  • Page 10 User Manual BDL4771V 6.3. BRIGHT DOT DEFECTS 6.4. DARK DOT DEFECTS 6.5. PROXIMITY OF PIXEL DEFECTS 6.6. PIXEL DEFECT TOLERANCES 6.7. MURA 6.7.1. HOW TO SPOT MURA 6.7.2. HOW TO AVOID MURA CLEANING AND TROUBLESHOOTING 7.1. CLEANING 7.2. TROUBLESHOOTING TECHNICAL SPECIFICATIONS...
  • Page 11: Unpacking And Installation

    User Manual BDL4771V UNPACKING AND INSTALLATION 1.1. UNPACKING • This product is packed in a carton, together with the standard accessories. • All other optional accessories will be packed separately. • Due to the size and weight of this display it is recommended for two people to move it. •...
  • Page 12: Mounting The Display

    User Manual BDL4771V 1.4. MOUNTING THE DISPLAY Wall mounting holes Notes: Note: The AC IN/OUT socket should be on top of all connectors when rotating your display. • M6 (10mm) screws (with a length 10-15mm longer than the thickness of the mounting bracket) are needed for wall mounting (not included).
  • Page 13: Parts And Functions

    User Manual BDL4771V PARTS AND FUNCTIONS 2.1. REAR VIEW 1. Remote control sensor, ambient light sensor and power indicator • Receives command signals from the remote control. • Detects the ambient lighting conditions around the display. • Indicates the operating status of the unit: - lights green when the display is turned on - lights red when the display is in standby mode - blinks red when the display enters DPMS mode...
  • Page 14: Rear View

    User Manual BDL4771V 2.2. REAR VIEW 100 mm Dent depth: 6.5 mm 37 mm 200 mm 1. VIDEO SOURCE button • Use this button to select the input source. • When the On Screen Display menu is active, this is also used as the SET button. 2.
  • Page 15: Input/Output Terminals

    User Manual BDL4771V 2.3. INPUT/OUTPUT TERMINALS 14 15 16 17 18 1. AUDIO IN (AUDIO1) Connects to the audio output of a computer. 10. VGA IN Connects to the VGA output of a PC or media player. 2. AUDIO OUT R/L Outputs the audio signal from the AUDIO IN 11.
  • Page 16: Remote Control

    User Manual BDL4771V 2.4. REMOTE CONTROL 2.4.1. GENERAL FUNCTIONS Both the IR and RF remote controls can be used for operating the display. Select IR or RF in the Advanced > Remote control selection menu according to the remote you wish to use. Note: The descriptions in this section explain the function of the IR remote control which is the standard accessory in your shipping package.
  • Page 17: Menu Button

    User Manual BDL4771V BRIGHTNESS button Press to open the Brightness OSD selection, and then press the PLUS or MINUS button to adjust the value. DISPLAY button To turn on/off the setting information displayed on the upper right corner of the screen.
  • Page 18: Inserting The Batteries In The Remote Control

    User Manual BDL4771V 2.4.2. INSERTING THE BATTERIES IN THE REMOTE CONTROL 1. Remove the cover on the rear of the remote control. 2. Insert two AAA size 1.5V batteries ensuring that the “+” and “-” ends of the batteries are correctly aligned. 3.
  • Page 19: Connections To External Equipment

    User Manual BDL4771V CONNECTIONS TO EXTERNAL EQUIPMENT 3.1. USING THE CABLE RETAINER 3.2. USING THE SWITCH COVER You can use the switch cover to prevent the monitor from being turned on or off accidentally. 3.3. CONNECTING EXTERNAL EQUIPMENT (DVD/VCR/VCD) 3.3.1. USING COMPONENT VIDEO INPUT 1.
  • Page 20: Using Hdmi Input

    User Manual BDL4771V 3.3.2. USING HDMI INPUT Connect the HDMI connector of the external device to the HDMI input of the display. DVD/Blu-ray 3.4. CONNECTING A PC 3.4.1. USING VGA INPUT 1. Connect the 15-pin VGA connector of the PC to the VGA IN connector of the display. 2.
  • Page 21: Using Dvi Input

    User Manual BDL4771V 3.4.2. USING DVI INPUT 1. Connect the DVI-D connector of your PC or media player to the DVI-D connector of the display. 2. Insert the audio cable to the AUDIO IN (AUDIO1) input of the display and connect to the corresponding PC connector.
  • Page 22: Using A Dvi-D Out To Hdmi In Connection

    User Manual BDL4771V Note: The audio cable connection is not necessary if you are using the DisplayPort to DisplayPort cable or DisplayPort to HDMI adaptor.. 3.4.5. USING a DVI-D Out to HDMI IN connection 1. Connect the DVI connector of the PC to the HDMI connector of the display using a DVI-HDMI cable. 2.
  • Page 23: External Audio Connection

    User Manual BDL4771V 3.5. EXTERNAL AUDIO CONNECTION 3.5.1. CONNECTING EXTERNAL SPEAKERS 1. Connect the speaker wires to the external speaker (SPEAKERS) output of the display. 2. Turn on the unit. Note: Make sure your display is turned off before connecting the speaker wires. External speakers 3.5.2.
  • Page 24: Connecting Another Bdl4771V Display

    User Manual BDL4771V 3.6. CONNECTING ANOTHER BDL4771V DISPLAY You can interconnect multiple BDL4771V units to create a daisy-chain configuration for applications such as a video wall. Note: The number of displays that can be used in a daisy-chain configuration will depend on the resolution of the input signal being used.
  • Page 25: Osd Menu

    User Manual BDL4771V OSD MENU An overall view of the On-Screen Display (OSD) structure is shown below. This can be used as a reference for further adjustment of your display. 4.1. NAVIGATING THE OSD MENU 4.1.1. NAVIGATING THE OSD MENU USING THE REMOTE CONTROL 1.
  • Page 26: Navigating The Osd Menu Using The Display's Control Buttons

    User Manual BDL4771V 4.1.2. NAVIGATING THE OSD MENU USING THE DISPLAY’S CONTROL BUTTONS 1. Press the MENU button to display the OSD menu. 2. Press the /button to move the cursor to the item you want to adjust. 3. Press the  button to enter the submenu. 4.
  • Page 27: Osd Menu Overview

    User Manual BDL4771V 4.2. OSD MENU OVERVIEW 4.2.1. Picture MENU Brightness Note: This function is not available when Smart contrast, Light sensor or Brightness under Panel saving is turned on. Disable these functions to access Brightness from the OSD menu. Adjust the overall image brightness by changing the intensity of the LCD panel’s backlight.
  • Page 28: Color Temperature

    User Manual BDL4771V Color temperature Select a color temperature for the image. A lower color temperature will have a reddish tint, whilst a higher color temperature gives off a more bluish tint. Use the UP/DOWN button to make selection. Color control Note: This function is only available when Color temperature is set to User.
  • Page 29: Screen Menu

    User Manual BDL4771V 4.2.2. Screen MENU H position Note: For VGA input only. Adjust the horizontal placement of the picture. Press the PLUS button to move the image to the right, or press the MINUS button to move the image to the left.
  • Page 30 User Manual BDL4771V • 21:9 - The picture is enlarged to 21:9 format. This mode is recommended when displaying pictures that have black bands at the top and bottom (letterbox format). Note: This mode does not support deinterlacing. The screen may flicker when displaying interlaced video. Custom zoom Note: This item is only available when Zoom mode is set to Custom.
  • Page 31: Audio Menu

    User Manual BDL4771V 4.2.3. Audio MENU Speaker Set the display to play audio using the built-in (internal) speaker, external speakers or external audio devices (if connected). Use the UP/DOWN button to toggle between • Internal • External • Line-out Volume Adjust to increase or decrease the audio output level.
  • Page 32 User Manual BDL4771V • Audio 3 • HDMI Audio reset Reset all settings in the Audio menu. Use the PLUS/MINUS button to make selection. Select Reset and press the SET button to restore settings to factory preset values. Press the EXIT button to cancel and return to the previous menu. RETURN TO THE CONTENTS...
  • Page 33: Configuration 1 Menu

    User Manual BDL4771V 4.2.4. Configuration 1 MENU Switch on state Set the display to turn on or remain off when the power cord is connected to a wall outlet. Use the UP/DOWN button to toggle between • Last status - The display will return to the previous power status (on/off/standby) when removing and replacing the power cord.
  • Page 34: Network Settings

    User Manual BDL4771V some instances, ghost image damage can be permanent. To avoid such issues, we strongly recommend one of the following actions: • Change the picture periodically • Enable Pixel shift (See Pixel shift under Section 4.2.4.Configuration 1 MENU) •...
  • Page 35 User Manual BDL4771V 2. Enter the same password you have set in the Network settings > Login password menu and press Login. If the password has not been set, enter the default “000000”. 3. The setting page appears. • Power Setup: Allows you to manage the power status. Note: Make sure the LAN control port in the Configuration 1 >...
  • Page 36 User Manual BDL4771V • Tiling Setup: Allows you to arrange multiple displays in a video wall or matrix and define the position and ID of each. • General Setup: Changes the password settings. Configuration reset Resets all settings in the Configuration 1 menu. Use the PLUS/MINUS button to make selection.
  • Page 37: Configuration 2 Menu

    User Manual BDL4771V 4.2.5. Configuration 2 MENU OSD turn off Set the period of time the OSD menu stays on the screen (from 5 to 120 seconds since the last key stroke) Use PLUS/MINUS to adjust. OSD mode Select the orientation of the OSD according to the orientation the display is installed. Use the PLUS/MINUS button to toggle between •...
  • Page 38: Advanced Option Menu

    User Manual BDL4771V 4.2.6. Advanced option MENU Input resolution Note: For VGA input only. Set the resolution of the VGA input. This is only required when the display is unable to detect the VGA input resolution correctly. Use UP/DOWN to toggle between •...
  • Page 39 User Manual BDL4771V • Progressive - Enable the IP conversion function (recommended). Once enabled, the interlace input signal will be converted to progressive format for better display quality. • Interlace: Disable the IP function. This mode is suitable for displaying motion pictures, but increases the chance of image retention.
  • Page 40 User Manual BDL4771V Example: 2 x 2 screen matrix (4 displays) 5 x 5 screen matrix (25 displays) H monitors = 2 H monitors = 5 V monitors = 2 V monitors = 5 H monitors H monitors Position Position 10 x 15 screen matrix (150 displays) H monitors = 15 V monitors = 10...
  • Page 41 User Manual BDL4771V Note: PIP function is disabled when Tiling is enabled. • Switch on delay: Choose to enable or disable a sequence in turning on the screen matrix. If enabled, the display will turn on one horizontal matrix at a time starting from the top row. Heat status This function allows you to check the thermal status of the display at any time.
  • Page 42 User Manual BDL4771V 6. Press the PLUS button to move to the minute slot. Press the UP/DOWN button to set the power off minute to “30”, then press the EXIT button. 7. Press the PLUS button to highlight the Input item, and then press the UP/DOWN button to select HDMI.
  • Page 43 User Manual BDL4771V HDMI with One Wire One Wire uses the HDMI CEC (Consumer Electronics Control) industry standard protocol to share functionality between connected devices and the display. To transfer system commands, you need to use an HDMI cable to connect the display to a device equipped with HDMI CEC. Select On in this menu and you can operate the main functionalities on your display and the connected device with one remote control.
  • Page 44: Firmware Update Menu

    User Manual BDL4771V 4.2.7. Firmware update MENU From USB To update the display firmware: 1. Take a USB flash drive and make sure it is formatted with FAT32. 2. Create a folder and name it “fupgrade” on the USB flash drive. 3.
  • Page 45: Input Mode

    User Manual BDL4771V INPUT MODE VGA Resolution Active Resolution Standard Refresh Rate Pixel Rate Aspect Ratio Stand for Mode Resolution H Pixels V Lines 60 Hz 25.175 MHz 72 Hz 31.5 MHz Video Graphic Array 75 Hz 31.5 MHz Wide Video Graphic WVGA 70 Hz 33.75 MHz...
  • Page 46 • If a vertical and horizontal frequency-select mode exists, select 60Hz (vertical) and 31.5KHz (horizontal). In some cases, abnormal signals (such as stripes) might appear on the screen when the PC power is turned off (or if the PC is disconnected).
  • Page 47: Pixel Defect Policy

    LCD- displays are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any LCD display with an unacceptable number of defects will be repaired during the warranty period in line with your local guarantee conditions.
  • Page 48: Bright Dot Defects

    6.6. PIXEL DEFECT TOLERANCES In order to qualify for repair due to pixel defects during the warranty period, a PDP/TFT panel in a Philips LCD display must have pixel or sub-pixel defects exceeding the tolerances listed in the following table.
  • Page 49: How To Spot Mura

    User Manual BDL4771V Mura has been around since the introduction of LCD technology and with screens getting bigger and in operation 24/7, many displays are running in low light conditions. This all adds to the possibility of Mura affecting displays. 6.7.1.
  • Page 50: Cleaning And Troubleshooting

    User Manual BDL4771V CLEANING AND TROUBLESHOOTING 7.1. CLEANING Caution When Using the Display • Do not place your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of air being expelled through the ventilation holes.
  • Page 51: Troubleshooting

    User Manual BDL4771V 7.2. TROUBLESHOOTING Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on the back of 2. Make sure the power switch is switched on. the display is not switched on.
  • Page 52: Technical Specifications

    User Manual BDL4771V TECHNICAL SPECIFICATIONS Display Item Specifications Screen size 46.9” (119.2 cm) Viewable size 1068.0 (H) x 613.2 (V) mm/42.0 (H) x 24.1.0 (V) inch Aspect ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.5415 (H) x 0.5415 (V) mm Displayable colors 1.07 billion colors Brightness...
  • Page 53 User Manual BDL4771V Output Terminals Item Specifications 12W (L) + 12W (R) [RMS]/8 Speaker Output 1 Way 1 Speaker System 82 dB/W/M/160 Hz~13 KHz Audio Output RCA Jack x 1 0.5V [rms] (Normal)/ 2 Channel (L+R) RS-232C Output D-Sub Jack x 1 (9 pin) TXD + RXD (1:1) DVI-D Output DVI-I jack...
  • Page 54 User Manual BDL4771V RETURN TO THE CONTENTS...

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