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Customer care and warranty
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236G3DH

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Summary of Contents for Philips 236G3DH

  • Page 1 236G3DH www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    2.1 Installation ............5 2.2 Operating the monitor ......7 2.3 Remove Base Stand and Base ....10 3. Image Optimization ......11 3.1 SmartImage ...........11 3.2 SmartContrast ..........12 3.3 Philips SmartControl Premium ..12 4. View 3D by using TriDef 3D software ..........20 4.1 PC System requirements ......20 4.2 TriDef 3D software Installation Guide ...............20 5. Technical Specifications .....22 5.1 Resolution & Preset Modes .
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time Care Consumer Information Center) to read this user manual before you use your • Do not subject the monitor to severe monitor. It contains important information and vibration or high impact conditions during notes regarding operating your monitor. operation. The Philips guarantee applies provided the • Do not knock or drop the monitor during product is handled properly for its intended use, operation or transportation. in accordance with its operating instructions and upon presentation of the original invoice or cash Maintenance receipt, indicating the date of purchase, dealer’s • To protect your monitor from possible name and model and production number of the damage, do not put excessive pressure on product.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be if your monitor will display unchanging accompanied by an icon and printed in bold or static content. Uninterrupted display of italic type. These blocks contain notes, cautions still or static images over an extended or warnings. They are used as follows: period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your Note screen.
  • Page 5: Disposal Of Product And Packing

    1. Important Recycling Information for Customers 1.3 Disposal of product and packing Your display is manufactured with high quality material materials and components which can be Waste Electrical and Electronic Equipment- recycled and reused. WEEE To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling. This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off...
  • Page 6: Important Safety Information Before

    1. Important Care for the glasses 1.4 Important safety information • Do not expose the 3D glasses to direct before viewing 3D sunlight, heat, fire or water. This may result Optimal 3D viewing in a product malfunction or fire. For an optimal 3D viewing experience, we • Do not drop, bend or apply force to the recommend that you: lenses of the 3D glasses. • Use a clean soft cloth (microfiber or • Sit at a distance that is at least 55cm. cotton flannel) to clean the lenses to avoid • Watch the monitor away from direct scratching them.
  • Page 7: Setting Up The Monitor

    2. Setting up the monitor Install base stand 2. Setting up the monitor 1. Place the monitor face down on a soft and smooth surface to avoid scratching or damaging the screen. 2.1 Installation Package contents 236G3DH 2. Hold the monitor base stand with both hands and firmly insert the base stand into the base column. VGA (optional) HDMI (optional) Audio cable (optional) Snap-on 3D Glasses 3D Glasses...
  • Page 8 2. Setting up the monitor Connecting to your PC Note The 3D glasses are designed for 3D viewing only. It is very important that you use the 3D glasses bundled with the monitor. If you sit outside of the specified 3D viewing angle or distance when viewing 3D images, the 3D images may look overlapped or not shown properly. A C power input V GA input H DMI inputs (HDMI1 and HDMI2) H DMI audio output K ensington anti-theft lock 3 D glasses Connect to PC 1. Connect the power cord to the back of the monitor firmly. 2.
  • Page 9: Operating The Monitor

    2. Setting up the monitor 3D hot key: 2.2 Operating the monitor Front view product description           Switch monitor’s power ON and  OFF. 1. 2D-3D: You can view 3D image for 2D Access the OSD menu. content if “2D-3D” function is on. Confirm the OSD adjustment. 2. 3D(AUTO): user can select for below two Adjust the OSD menu.
  • Page 10 Left image image Note The 3D mark will not be shown on the screen when the 3D function is used for TriDef gaming, Description of the On Screen Display 5. Top-Bottom: What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to Top image adjust screen performance or select functions of the monitors directly through an on-screen Bottom image instruction window. A user friendly on screen display interface is shown as below:      ...
  • Page 11 2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure of This monitor is designed for optimal the On-Screen Display. You can use this as a performance at its native resolution, 1920 × reference when you want to work your way 1080 @ 60 Hz. When the monitor is powered around the different adjustments later on. on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best Main menu Sub menu results. 2D-3D Depth Display of the native resolution alert can be Separation switched off from Setup in the OSD (On 3D(Auto) Screen Display) menu.
  • Page 12: Remove Base Stand And Base

    2. Setting up the monitor Remove the base 2.3 Remove Base Stand and Base 1. You may use a flathead screwdriver to stick Remove the Base Stand into two release hols on the hinge cover, Before you start disassembling the monitor and gently pry the hinge cover to have it removed. base, please follow the instructions below to avoid any possible damage or injury. 1. Place the monitor face down on a smooth surface, taking care to avoid scratching or damaging the screen. 2. Remove 4 screws and then remove the base from the monitor. 2.
  • Page 13: Image Optimization

    you can adjusting brightness, contrast, color and also press buttons to choose and press sharpness in real time. Whether you're working “OK” to confirm selection and close the with text applications, displaying images or SmartImage OSD. watching a video, Philips SmartImage delivers great optimized monitor performance. There are six modes to select: Office, Photo, Movie, Game, Economy and Off. Why do I need it? You want a monitor that delivers optimized ...
  • Page 14: Smartcontrast

    3. Image Optimization moving objects on screen, enhance contrast 3.3 Philips SmartControl Premium ratio for bright and dark scheme, this The new SmartControl Premium software profile delivers the best gaming experience by Phillips allows you to control your monitor for gamers. via an easy to use on-screen graphic interface. • Economy: Under this profile, brightness, Complicated adjustments are a thing of the contrast are adjusted and backlighting past as this user friendly software guides you finetuned for just right display of everyday through fine-tuning resolution, Color calibration, office applications and lower power Clock/Phase adjustments, RGB White point consumption. adjustment, etc. • Off: No optimization by SmartImage.
  • Page 15 3. Image Optimization • You can go to Plug-in menu to launch wizard later on as well. • You can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu • Adjust Menu allow you to adjust Bright- ness, Contrast, Focus, Position and Reso- lution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 16 3. Image Optimization Color menu • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibra- tion, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibration. 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence.
  • Page 17 3. Image Optimization 3. Quick View loads the before/after images. SmartImage 4. To return to Color home pane, click the Allows user to change setting for better display setting based on content. Cancel button. 5. Enable color calibration - by default is on. When Entertainment is set, SmartContrast and If unchecked, does not allow for color SmartResponse are enabled. calibration to happen, dimes out start and quick view buttons. 6. Must have patent info in calibration screen. First Color Calibration Screen • Previous button is disabled until the sec- ond color screen. ECO menu • Next goes to the succeeding target (6-targets).
  • Page 18 3. Image Optimization Options menu Options>Preferences - Will only be active when selecting Preferences from the drop- Theft Deterrence Pane will only be active when down Options menu. On a non-supported selecting Theft Deterrence Mode from the display capable of DDC/CI, only the Help and drop-down Plug Ins menu. Options tabs are available. To enable Theft Deterrence, clicking Enable • Displays current preference settings. Theft Deterrence Mode button brings up the • A checked box enables the feature. The following screen: check box is a toggle. • User can enter PIN between 4 and 9 digits • Enable Context Menu on desktop is numbers only. checked (On) by default. Enable Context • After entering PIN, Accept button takes menu displays SmartControl Premium se- user to the pop-up dialog box on the fol- lections for Select Preset and Tune Display lowing page. in the desktop right-click context menu. • Minimum minutes set to 5. Slider set to 5 Disabled removes SmartControl Premium by default.
  • Page 19 3. Image Optimization set to run at startup will not load when Options>Audio - Will only be active when this box is unchecked (Disabled). selecting Audio from the drop-down Options menu. • Enable transparency mode (Windows 7, Vista, XP). Default is 0% Opaque. On a non-supported display capable of DDC/ Options>Input - Will only be active when CI, only the Help and Options tabs are available. selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Premium tabs are not available. Option>Auto Pivot • Display the Source instruction pane and current input source setting. • On single input displays, this pane will not be visible.
  • Page 20 3. Image Optimization Help menu Context Sensitive menu Help>User Manual - Will only be active when The Context Sensitive menu is Enabled by default. If Enable Context Menu has been selecting User Manual from the drop-down checked in the Options>Preferences pane, then Help menu. On a non-supported display capable of DDC/CI, only the Help and Options the menu will be visible. tabs are available. The Context Menu has four entries: • SmartControl Premium - When selected the About screen is displayed. • Select Preset - Provides a hierarchical menu of saved presets for immediate use. A check mark shows the currently selected preset. Factory Preset can also be Help>Version - Will only be active when called from the drop-down menu. selecting Version from the drop- down Help • Tune Display - Opens the SmartControl menu.
  • Page 21 3. Image Optimization The task tray has five entries: • Help - Access to User Manual file: Open User Manual file using the default browser window. • Technical Support - Displays the tech support page. • Check for Update - Takes the user to PDI Landing and checks the user’s version against the most current available. • About - Displays detailed reference infor- mation: product version, release informa- tion, and product name. • Exit - Close SmartControl Premium. To run SmartControl Premium again, either select SmartControl Premium from Program menu, double-click the desktop PC icon, or restart the system. Task Tray Menu Disabled When the Task Tray is disabled in the preference folder, only the Exit selection is available. To completely remove SmartControl Premium from the task tray, disable Run at Startup in Options>Preferences.
  • Page 22: View 3D By Using Tridef 3D Software

    4. View 3D by using TriDef 3D software 4.2 TriDef 3D software Installation 4. View 3D by using TriDef Guide 3D software Insert CD of “Monitor user’s manual”. Click and run it's execution file (TriDef-3D XXX.exe). 4.1 PC System requirements 1. Click on "Next". Recommended System Requirements • Intel Core i5 or AMD Phenom II X4 ®...
  • Page 23 4. View 3D by using TriDef 3D software 4. There is icon shown on Windows OS Hot key Function desktop. combination Alt + Shift + = Focus speed Alt + Shift + \ Laser sight On/Off PrtScn (SysReq) 3D screenshot Alt + Shift + ' Increase image stretch Alt + Shift + ; Decrease image stretch Alt + Shift + L Increase image overscan 5. When you enter “ Play 3D Games”, you Alt + Shift + K Decrease image overscan can click “Scan” to show all your 3D games Alt + Shift + V Virtual 3D On/Off in PC.
  • Page 24: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type TFT-LCD Backlight LED Panel Size 23" W (58.4cm) Aspect Ratio 16:9 Pixel Pitch 0.265(H)mm x 0.265(V)mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) SmartResponse Time (typ.) Optimum Resolution 1920 x 1080 @ 60Hz Viewing Angle 170° (H) / 160° (V) @ C/R > 10 3D Viewing Angle 80° (H) / 12° (V) @ 3D CT < 10 Display Colors 16.7M Vertical Refresh Rate 50Hz - 75Hz Horizontal Frequency 30kHz - 83kHz sRGB Connectivity Signal Input HDMI1, HDMI2 (Digital), VGA (Analog) Input Signal Separate Sync, Sync on Green...
  • Page 25 Packaging 100% recyclable Specific Substances 100% PVC BFR free housing Energy Star Compliance and standards Regulatory Approvals CE Mark, FCC Class B, SEMKO, UL/cUL, BSMI, GOST, GS Cabinet Color Black Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 26: Resolution & Preset Modes

    5. Technical Specifications Note 5.1 Resolution & Preset Modes Please notice that your display works best at Maximum Resolution native resolution of 1920 x 1080 @ 60Hz. For 1920 x 1080 @ 60 Hz (analog input) best display quality,please follow this resolution 1920 x 1080 @ 60 Hz (digital input) recommendation. Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.86 640 x 480 72.81 37.50 640 x 480...
  • Page 27: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature: Power Management Definition VESA Video H-sync V-sync Power Used LED Color Mode 28.39W (typ.) Active White 31.3W (max.) Sleep White 0.5W (typ.) (Standby) (blink) Switch Off 0.3W (typ.) The following setup is used to measure power consumption on this monitor.
  • Page 28: Regulatory Information

    Disturbance requirement of Information substances like Lead has been eliminated and compliance with European community’s Technology Equipment). stringent RoHs directive mandating restrictions • EN55024:1998+A1:2001+A2:2003 on hazardous substances in electrical and (Immunity requirement of Information electronic equipment have been adhered to Technology Equipment). in order to make Philips monitors safe to use • EN61000-3-2:2006+A1:2009+A2:2009 throughout its life cycle. (Limits for Harmonic Current Emission). EPEAT • EN61000-3-3:2008 (Limitation of Voltage Fluctuation and Flicker) following provisions (www.epeat.net) of directives applicable.
  • Page 29 7. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ® meets the ENERGY STAR with the monitor when connecting this monitor guidelines for energy efficiency. to a computer device. Note To prevent damage which may result in fire or We recommend you switch off the monitor shock hazard, do not expose this appliance to when it is not in use for a long time. rain or excessive moisture. THIS CLASS B DIGITAL APPARATUS MEETS Federal Communications Commission (FCC) ALL REQUIREMENTS OF THE CANADIAN Notice (U.S. Only) INTERFERENCE-CAUSING EQUIPMENT This equipment has been tested and found REGULATIONS.
  • Page 30 7. Regulatory Infomation Cependant, rien ne peut garantir l'absence EN 55022 Compliance (Czech Republic Only) d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de Polish Center for Testing and Certification corriger la situation en prenant les mesures Notice suivantes: The equipment should draw power from a • Réorienter ou déplacer l’antenne de socket with an attached protection circuit (a réception.
  • Page 31 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Placering/Ventilation Inbetriebnahme hinweist, da die Vorschriften ADVARSEL: über die Bauart von Störstrahlern nach Anlage S Ø R G V E D P L AC E R I N G E N F O R , AT III ¤ 5 Abs.
  • Page 32 7. Regulatory Infomation China RoHS 环保使用期限 The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information 此标识指期限(十年),电子信息产品中含有 Products" or commonly referred to as China 的有毒有害物质或元素在正常使用的条件 RoHS. All products produced and sold for China 下不会发生外泄或突变,电子信息产品用户 market have to meet China RoHS request. 使用该电子信息产品不会对环境造成严重 污染或对其人身、财产造成严重损害的期 中国电子信息产品污染控制标识要求(中国 限。 RoHS法规标示要求)产品中有毒有害物质或 元素的名称及含量 有毒有害物质或元素 部件名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr6+) (PBB) (PBDE) 外壳 液晶显示屏/灯管 电路板组件 电源适配线...
  • Page 33: Customer Care And Warranty

    8. Customer care and warranty black pixel. Other combinations of lit and dark 8. Customer care and sub pixels appear as single pixels of other colors. warranty Types of Pixel Defects Pixel and sub pixel defects appear on the screen 8.1 Philips’ Flat Panel Monitors Pixel in different ways. There are two categories of Defect Policy pixel defects and several types of sub pixel defects within each category. Philips strives to deliver the highest quality products. We use some of the industry's most Bright Dot Defects advanced manufacturing processes and practice Bright dot defects appear as pixels or sub pixels stringent quality control.
  • Page 34 8. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the same type that are near to one another may be percent brighter than neighboring dots while more noticeable, Philips also specifies tolerances a green bright dot is 30 percent brighter than for the proximity of pixel defects. neighboring dots. Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects. Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period,...
  • Page 35: Customer Care & Warranty

    8. Customer care and warranty 8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region: Country Consumer care number Price € 0.09 Germany Siemens I&S +49 01803 386 853 United Kingdom Invec Scotland +44 0207 949 0069 Local call tariff Ireland Invec Scotland +353 01 601 1161 Local call tariff € 0.10...
  • Page 36 8. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Estonia FUJITSU +372 6519900 Latvia “ServiceNet LV” Ltd. +371 7460399 Lithuania UAB "Servicenet" +370 7400088 Romania Blue Ridge Intl. +40 21 2101969 Serbia & Kim Tec d.o.o.
  • Page 37 AGOS NETWORK PTY LTD 1300 360 386 New Zealand Visual Group Ltd. 0800 657447 Hong Kong / Hong Kong:Tel: +852 2619 9639 Smart Pixels Technology Ltd. Macau Macau:Tel: (853)-0800-987 Tel: 1 800 425 6396 India REDINGTON INDIA LTD SMS: PHILIPS to 56677 Tel: 62 21 75909053, 75909056, Indonesia PT. Gadingsari elektronika Prima 7511530 South Korea PCS One Korea Ltd. 080-600-6600 After Market Solutions (CE) Malaysia 603 7953 3370 Sdn Bhd Pakistan...
  • Page 38: Troubleshooting & Faqs

    If the problem still persists Visible signs of smoke or sparks after you have tried these solutions, contact • Do not perform any troubleshooting steps Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor. Image is not centered • First, ensure that the power button on the • Adjust the image position using the “Auto”...
  • Page 39: Smartcontrol Premium Faqs

    Clock of Setup in OSD Main Controls. It is valid only in VGA mode. • You can adjust “power on” light using the power LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image" remains after the power has been turned off. 9.2 SmartControl Premium FAQs • Uninterrupted display of still or static...
  • Page 40: General Faqs

    Remove SmartControl Premium, and Display Control Panel, select the 'Settings' re-install it once more. tab. Under the setting tab, in box labelled If it is still not working, we are sorry that 'desktop area', move the sidebar to 1920 x the graphic adaptor is not supported. 1080 pixels. Please visit Philips website and check • Open 'Advanced Properties' and set the if an updated SmartControl Premium Refresh Rate to 60 Hz, then click OK. driver is available. • Restart your computer and repeat step 2 When I click on Product Information, and 3 to verify that your PC is set at 1920 only partial information is shown, what x 1080 @ 60 Hz.
  • Page 41 Can I connect my LCD monitor to any panel surface side. This may affect your PC, workstation or Mac? warranty conditions. Ans.: Y es. All Philips LCD monitors are fully compatible with standard PCs, Macs How should I clean the LCD surface? and workstations. You may need a cable Ans.: F or normal cleaning, use a clean, soft adapter to connect the monitor to cloth.
  • Page 42 9. Troubleshooting & FAQs may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
  • Page 43 2012 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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