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Troubleshooting
Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
Picture
SNOWY PICTURE
MULTIPLE IMAGE
Y,
INTERFERENCE
NORMAL PICTURE
:' : ;!
',,
°
° ,
.
::':.'.."
","
NO VIDEO
NO PICTURE
NO COLOR
BLUE PICTURE
BLACK BOX IN
PICTURE
Sound
\
NOISY SOUND
NORMAL SOUND
d,
NOISY SOUND
X
NO SOUND
NOISY SOUND
NO SOUND
NORMAL SOUND
NO SOUND
SOUND
Check
- ANTENNA LOCATION ANDIOR CONNECTION
-
ANTENNA
DIRECTION AND/OR LOCATION
-
ANTENNA
LEAD-IN
WIRE
-
ELECTRICAL
APPLIANCES,
LIGHTS, CARS AND TRUCKS
-
DIATHERMY AND OTHER MEDICAL EQUIPMENT
-
VOLUME CONTROL SETTING
-
MUTE CONTROL (IF APPLICABLE)
-
TRY ANOTHER CHANNEL
-
TV SPEAKERS
BUTTON (IF APPLICABLE)
IN THE OFF MODE
-
TV OR CABLE TUNING MODE SET TO PROPER SETTING
-
ANTENNA
INPUT CORRECT
(IF APPLICABLE)
-
CHECK THAT AC POWER LINE IS PLUGGED
INTO AC OUTLET
-
BRIGHTNESS
& AUDIO CONTROLS SET PROPERLY
-
TRY ANOTHER
CHANNEL
-
COLOR CONTROL SETTINGS
-
TRY ANOTHER CHANNEL
-
RECEIVER IN VIDEO MODE WITH NO SIGNAL (IF APPLICABLE)
-
CC (CLOSED CAPTION) IN TEXT MODE
-
SELECT CAPTION OFF MODE TO ELIMINATE BLACK BOX
Should this unit turn ON momentarily and then turn OFF, or fail to operate, unplug the AC cord and contact your Authorized
Servicer for repairs.
Prolonged
power
interruption
causes
the following
features
to reset to their factory
preset
state,
I
FEATURE
POWER
CLOCK
FACTORY PRESET STATE
OFF
NOT SET
FEATURE
FACTORY PRESET STATE
SLEEP TIMER
OFF
TIMER
OFF
Panasonic Company
Division of Matsushita Electric
Corporation
of America
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Company (West)
of America
Division of Matsushita
Electric
Corporation
of America
6550 Katella Ave.
Cypress, CA 90630
Matsushita
Electric
of Canada Limited
5770 Ambler Drive
Mississauga, Ontario L4W 2T3
Canada
Panasonic Sales Company
Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 De Infanteda, KM 9.7
Victoria Industrial Park
Carolina, Puerto Rico 00630
- 28 -
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