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Royal Registerlink User Manual

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ROYAL REGISTERLINK
USER'S GUIDE
Copyright (C) 2002-2007 by CompanionLink Software, Inc. All Rights Reserved.

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Summary of Contents for Royal Registerlink

  • Page 1 ROYAL REGISTERLINK USER'S GUIDE Copyright (C) 2002-2007 by CompanionLink Software, Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Royal RegisterLink Help Contents About RegisterLink Support Important Information How the data maps Daily Procedure using RegisterLink Installing RegisterLink Starting RegisterLink Running RegisterLink RegisterLink Setup General Settings Bar Code Scanner Configuration Reconfigure QuickBooks Defaults Peachtree Defaults Peachtree Mappings Special Note for Tax Items...

  • Page 3: About Registerlink

    About RegisterLink About RegisterLink Royal RegisterLink™ Version 1.0N is software that reads the daily report from your Royal Cash Register and automatically inserts the information into your accounting system. This eliminates the need for hand entry of the daily department total receipts. RegisterLink can also backup, edit and restore PLU, department and clerk data, as well as all programmable messages.

  • Page 4: Support

    Troubleshooting section for quick solutions to common RegisterLink problems. It is highly recommended that you check the Royal web site listed below after first installing RegisterLink software and periodically after that for any software updates or revisions to the RegisterLink software. Royal's web site for software downloads is: http://www.royalinfo.com.

  • Page 5: Important Information

    A null-modem style serial cable (with two 9-pin female connectors) is required to connect the cash register to your PC. Please visit your local retailer to purchase this cable, or call Royal at 1-888-261-4555 to purchase this serial cable or any other supplies and accessories for your cash register.

  • Page 6: How The Data Maps

    Royal RegisterLink Help How the data maps Transactions that are entered on the register will be moved to specific transactions in your accounting system. The data that is available is similar to the close out reports labeled "X" or "Z"...

  • Page 7: Daily Procedure Using Registerlink

    Daily Procedure using RegisterLink Daily Procedure using RegisterLink Once you have set up your departments codes, it is easy and quick to use RegisterLink every day. The most important step in sending your daily report to QuickBooks or Peachtree is to run the "Z" Report, which clears all transaction totals to zero, except the running grand total (normally known as the "end-of-day"...

  • Page 8: Installing Registerlink

    The RegisterLink Installation Wizard will take you through the steps to install the program. This is a standard Windows installer. It is highly recommended that you check the Royal web site listed below after first installing RegisterLink software and periodically after that for any software updates or revisions to the RegisterLink software.

  • Page 9: Starting Registerlink

    Starting RegisterLink Starting RegisterLink From the Windows Start menu, select Start > Programs > Royal > RegisterLink. This will run the RegisterLink program. The install program adds a "RegisterLink" desktop icon, so you can also run RegisterLink by clicking on that icon.

  • Page 10: Running Registerlink

    Running RegisterLink Once you have programmed your cash register, it is easy to run RegisterLink every day. Open Royal RegisterLink and select "Send daily report." You can open QuickBooks or Peachtree and check the report to insure its accuracy. If necessary, you can delete the report, adjust Department or mapping codes, and then rerun the report.

  • Page 11: Registerlink Setup

    RegisterLink Setup RegisterLink Setup The first time you run RegisterLink, you need to configure the COM Port and accounting system to use for the daily reports. When you select QuickBooks or Peachtree as your accounting system, RegisterLink must run and link to a specific data file in that accounting system before your data is transferred.

  • Page 12: General Settings

    Royal RegisterLink Help 11.1 General Settings On this screen you can edit your register communications settings, your QuickBooks company file, the display language of RegisterLink, and which application RegisterLink is configured to synchronize with. Royal RegisterLink Communications To change the COM port being used to communicate with the cash register, use the drop-down menu and select the port on your computer the cable is connected to.
  • Page 13 2. In the area on the left side of the Preferences pane, select "Integrated Applications." 3. Near the top of the Preferences pane, select the "Company Preferences" tab. 4. Click on "Royal RegisterLink" and press the "Properties…" button. 5. On the "Access Rights" tab, check the "Allow this application to login automatically" box. Click on the "OK"...

  • Page 14: Bar Code Scanner Configuration

    11.2 Bar Code Scanner Configuration Your Royal Register may come packaged with a bar code scanner. When in use, the scanner shares the same COM Port as the serial cable. If the scanner is plugged into the COM Port and you want to run RegisterLink, you will have to switch the scanner with the register's serial cable.

  • Page 15: Reconfigure

    In order to transfer PLU data, as well as daily totals by department, into your accounting system, you will need Royal RegisterLink Pro. PLU data will allow you to track sales by price and quantity. The PLU support is available only for QuickBooks users. PLU synchronization is not supported to Peachtree.

  • Page 16: Quickbooks Defaults

    Royal RegisterLink Help 11.4 QuickBooks Defaults The Customer;Job Default setting allows you to specify which QuickBooks "Customer" to use for the Daily Sales Receipt. You may want to make a new Customer called "Daily Sales" in order to properly identify the sales logged automatically using RegisterLink.

  • Page 17: Peachtree Defaults

    RegisterLink Setup 11.5 Peachtree Defaults The Set Default Customer setting allows you to specify which Peachtree "Customer" to use for the Daily Cash Receipt. Select the customer from the drop-down menu. You may want to make a new Customer in Peachtree called "Daily Sales" in order to properly identify the sales logged automatically using RegisterLink.

  • Page 18: Peachtree Mappings

    Royal RegisterLink Help 11.6 Peachtree Mappings The Department/Coupon/Tax Mappings section allows you to map Departments, Taxes and Coupons from the register to the appropriate Items in your accounting system. It is not required that you do this mapping. If you do not do the mapping, the Departments, Taxes and Coupons will be inserted into the accounting program as they are spelled in the register.

  • Page 19: Special Note For Tax Items

    RegisterLink Setup 11.7 Special Note for Tax Items Tax items in accounting programs can be handled several ways. However, the cash register reports taxes only as a total. For this reason, Special Items must be added to the accounting system so that taxes can be reported. Note that in the Register, tax items cannot be renamed. Since tax items are handled in QuickBooks as line items in the Sales Receipt, the other sales items will be marked as non-tax.

  • Page 20: Backup/Edit/Restore Register

    Cancel button you see under the progress bar. Wait until you see the message "Backup Complete," select "OK" and the backup will be complete. Your backup file will be saved at the following location (C:\Program Files\Royal\RegisterLink\filename.crs) or wherever the RegisterLink program is saved on your computer. Click on "Exit" when you are finished.
  • Page 21 Backup/Edit/Restore Register Highlight the data selection (clerk, department, logo, PLU, print, or scroll) from the drop-down list to add or edit custom register settings. Then click in each column to edit the data. When you are finished, click on "OK" or "Apply" to save any changes. Click on "Cancel" to abort and return to the Backup, Edit and Restore screen.
  • Page 22 Royal RegisterLink Help register. Please refer to the instruction manual for your cash register for detailed instructions. 9. Click on "Exit" when you are finished. NOTE: The Restore function will only restore the data from the selected backup file. All programming changes since the selected backup will be lost.

  • Page 23: Upgrade To Registerlink Pro

    Upgrade Upgrade Royal RegisterLink Pro has the ability to transfer PLU data, as well as daily totals by department, into your accounting system. PLU data will allow you to track sales by price and quantity. The PLU support is available only for QuickBooks users. PLU synchronization is not supported to Peachtree. If you do not upgrade to the Pro version, you will only be able to transfer daily totals by department.

  • Page 24: Troubleshooting

    Royal RegisterLink Help Troubleshooting Guide Click on one of the following links for more information: RegisterLink cannot communicate with the cash register Double Sales receipts Double total on reports RegisterLink not configured Cannot link to QuickBooks, QuickBooks not found Switching between cash registers...

  • Page 25: No Communication

    The cable needs to be a null modem cable. If you have any doubts, purchase a cable that is labeled as a null modem serial type cable on the package. This type of cable can be ordered through Royal at 1-888-261-4555 3. Check Register Mode The register must be properly initialized.

  • Page 26: Double Sales Receipts

    Royal RegisterLink Help 14.2 Double Sales Receipts A Sales Receipt (QuickBooks) or Cash Receipt (Peachtree) is made each time you select Run Daily Reports. If you run it a second time, you must delete the first report by hand. This will eliminate the doubled report.

  • Page 27: Double Total On Reports

    Troubleshooting Guide 14.3 Double Total on Reports After sending the Daily Report, you must turn the key to the "Z" position and run the "Z" Report. This will clear out the daily sales total from the register. If you do not zero out the register, the totals will continue to accumulate and will result in a doubled total the next time you Send Daily Report.

  • Page 28: Registerlink Not Configured

    Royal RegisterLink Help 14.4 RegisterLink not Configured This error occurs if you have not set proper values for your accounting system. For QuickBooks or Peachtree, it indicates that a company file has not been selected. Please return to the Settings option in RegisterLink to correct this.

  • Page 29: Cannot Link To Quickbooks

    Troubleshooting Guide 14.5 Cannot Link to QuickBooks The error "Cannot Link to QuickBooks" or "QuickBooks not found" occurs when you use an older version of QuickBooks with RegisterLink. RegisterLink requires QuickBooks Pro 2002 or higher. It will not run with prior versions. Please upgrade your QuickBooks version before running RegisterLink.

  • Page 30: Switching Between Cash Registers

    14.6 Switching Between Cash Registers If you own more than one Royal Cash Register, you may experience the inability to communicate when switching between models. If this occurs, allow the first synchronization to fail, then attempt to re-sync. RegisterLink will detect the new model and sync as normal.

This manual is also suitable for:

Registerlink 1.0n

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