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Spectrum Brands SPECTRUM PLUS SP-550 Administrator's Manual

Single line called id display telephone
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Summary of Contents for Spectrum Brands SPECTRUM PLUS SP-550

  • Page 2: Features

    Headset Feature The SpectrumPLUS is equipped with a separate port for plugging in an optional headset. The port is located o n the bottom of the base unit. The TeleMatrix FreeSpeech LOW VOLT MW Talk Feature is a unique TeleMatrix feature that allows the user the freedom to “toggle”...

  • Page 3: Controls

    Using A Headset The “HEADSET ON/OFF” key controls the activation of the Headset. When using the headset feature, the handset remains on-hook at all times. Placing/Answering a Call using the Headset On/Off Feature To answer an incoming call, press the “HEADSET ON/OFF” key to activate the head- set.
  • Page 4 This page is intentionally left blank...
  • Page 5 Congratulations on the purchase of your TeleMatrix model SP-550 telephone. The SP-550 includes advanced features that are suitable in today’s business environment. TeleMatrix has designed the SP-550 to be simple to install and easy to use. The SP-550 is ideal for use behind Centrex or in a PBX environment.

  • Page 6: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3.
  • Page 7 FCC Part 15 Compliance Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 8 DOC - NOTICE AND LOAD NUMBER STATEMENT NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. ''This product meets the applicable Industry Canada technical specifications.”...
  • Page 9 Consumer Information: This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bot- tom of this equipment is a label that contains, among other information, a product identifier in the format US:2N3MT26B19550 If requested, this number must be provided to the telephone company.

  • Page 10: Table Of Contents

    Features .........………........Controls …….................. Part List ………………………………………………………….. Installation ..……................. Wall Mounting ..…......……........ Switch Settings ..….......….…........Programming ..……......…........Headset Installation and Operation……..…....... LCD Display/Caller Identification …………..…..……………….. Operation …………………………………………………………. Care and Maintenance ……………………………………………. Service ……………………………………………………………. Parts ………………………………………………………………. Warranty ..........…....……..
  • Page 11 One Line Operation SteelTrap Memory Technology (No Batteries Required) FreeSpeech Talk Feature: Allows Free Toggle between Handset, Headset and Speakerphone. Administrator Programming (Fixed): Dialing Access Number, Local Area Code Recognition, Live Keypad Dialing Option, Restrict 1+ Toll Restriction, 2.0S to 5.0S Pause Timing, 100mS to 1000mS Flash Timing, Voice Mail Access, and Password Dialing, Speed Dial Programming User Programming (Variable): Manual Date and Time, Multiple Language Options, Ring Volume, Ring Tone Adjustment...
  • Page 12 TOP PANEL (18) (16) (19) (15) (14) (17) (13) Contrast Volume (10) (12) (11)
  • Page 13 Speed Dial Feature Keys……………..……… 11 programmable one-touch keys used for speed dialing. Disconnect Key ……………………...……… Used to disconnect the line, place new call or exit the store programming. Store Key……………………………….….… Used to program features and speed dialing keys. Pause Key .......………...….… Used to program a delay in speed dialing.
  • Page 14 BOTTOM PANEL...
  • Page 15 Data Port ........…...………... Convenient port to connect to a computer, modem, fax or answering device. Line Jack ……………………………………... Modular receptacle for connecting the line cord. Headset Jack .........…………… Convenient port for a headset connection. Handset Jack ........………….. Connection for handset coil cord. Power Adapter Receptacle ……..……………...
  • Page 16 Parts Check List The following parts are included with the SpectrumPLUS SP550: 1. Base Unit 2. Handset 3. Two (2) 15 foot Modular telephone line cords. 4. 10 foot Modular coiled handset cord. 5. 6 inch Modular wall mount line cord. 6.
  • Page 17 120V AC Outlet Recovery Power Adapter (provided) The 120 VOLT AC OUTLET RECOVERY POWER ADAPTER is an featured TeleMatrix product. It provides both the telephone lines and the power source in one cable (6P6C line cord) and is designed to recover the use of the power outlet. Connector Configuration The 120V Outlet Recovery Power Adapter has two (2) modular jacks.
  • Page 18 Installing The Wall Power Adapter (optional) To install, simply plug the power adapter POWER into a standard 120V AC power outlet. A mounting hole is provided to secure the power pack to the AC wall outlet. Plug the 120V AC POWER AC power pack directly into the wall outlet and then plug the coaxial connector into the receptacle marked “POWER”...

  • Page 19: Connecting The Handset Cord

    Connecting the Handset Cord A 10 foot modular coil handset cord is provided. (Be sure that the wall/desk eleva- tion stand has not been attached). To install the cord, simply plug the short end of the handset cord into the modular jack on the handset.

  • Page 20: Desk Mounting

    Wall Mounting the SpectrumPLUS Telephone Retaining Clip The SpectrumPLUS was designed to be conveniently PULL OUTWARD UNSNAP wall mounted without requiring additional hardware. CLIP IS SPRING LOADED ROTATE 180 . SNAP INTO PLACE. Follow these easy steps: 1.The handset retaining clip must be in the correct position to secure the handset into the handset cradle.
  • Page 21 Message Waiting Light Indicator MW Light Indicator The SpectrumPLUS telephone has a Message Waiting (MW) Light Indicator (figure 1). The indicator will blink to indicate that a new message is in the user’s voice mailbox. The Spectrum- PLUS supports the following telephone or PBX supplied message waiting signals: 1.
  • Page 22 Low Voltage LED Switch A low voltage LED switch is located on the LOW VOLT MW bottom of the phone. The switch options are ON or OFF. The factory default is OFF. System Hold Feature Option Switch (Administrator Feature) LOW VOLT MW A hold feature switch is located on the bottom of the phone.

  • Page 23: Part List

    Programming Set Up Of the SpectrumPLUS Telephone The SpectrumPLUS requires simple initial programming to set up the telephone. The pro- gram is designed for one Administrator and one or more users. Administrator programming features separate critical operating set up information from the user telephone functions. The Administrator Quick Program Guide for the SpectrumPLUS Telephone The SpectrumPLUS...
  • Page 24 Programming Set Up of the SpectrumPLUS Telephone The SpectrumPLUS requires simple initial programming to set up the telephone. The program is designed for one Administrator and one or more users. Administrator programming features separate critical operating set up information from the user telephone functions. The Users Quick Program Guide for the SpectrumPLUS Telephone The SpectrumPLUS...
  • Page 25 Set up using keypad dial- LIVE DIALPAD XXX Live Dialpad Feature with automatic (Administrator Programmable Only) speaker activation or using key pad dialing and This feature allows the Administrator to set pressing dial key to act i- PRESS 1=ON 2= OFF vate.
  • Page 26 Long distance restriction. RESTRICT 1+ Restrict 1+ Feature Restrict outgoing (Administrator Programmable Only) number dialing that begins with a “1” . This feature allows the Administrator to PRESS 1=ON 2= OFF restrict the use of 1+ long distance call- ing. To enable RESTRICT 1+.
  • Page 27 Programming Flash Timing into Memory (Administrator Programmable Only) Flash Timing can be programmed into the SpectrumPLUS speed dial memory. This func- tion allows the user to include a timed line break in the sequence of the dialing patterns when using the speed dial keys. This function may be required for accessing line features provided by your telephone system or local telephone company.
  • Page 28 Programming Flash Timing (Administrator Programmable Only) Flash timing can be programmed for different timing options listed below. 1. Press and hold the “STORE” key for 6 seconds to enter set up. 2. Press the “STORE” key multiple times until the LCD display reads “FLASH TIME SET”. 3.
  • Page 29 Programming Pause Timing (Administrator Programmable Only) A Pause time between 2.0S to 5.0S can be programmed into memory at the option of the ministrator. This function allows the Administrator to provide delay timing for systems quiring different delay times and the user to delay the dialing pattern of a number. This function may be required for accessing line features provided by telephone provider or local telephone company.
  • Page 30 Programming a Pause into Speed Dial Memory (Administrator Programmable Only) Pause(s) can be programmed into the speed dial memory at the option of the Administrator. This function puts a delay the dialing pattern of a number. Multiple pauses can be pro- grammed into speed dial for added pause time.
  • Page 31 Programming the Access Number into Memory (Administrator Programmable Only) In some cases, a digit or digits are required to access an outside line (i.e. 9) . The Access Number can be programmed into the phone memory at the option of the Administrator. This function allows the user to automatically dial number(s) that are required prior to dialing the displayed number.
  • Page 32 Programming the Area Code into Memory (Administrator Programmable Only) An Area Code can be programmed into the phone memory at the option of the Administrator. The Area Code is programmed into memory to allow the phone to recognize the local area code. When this number is programmed, the Area Code WILL NOT be dialed when calling back a number within the same local calling area.
  • Page 33 Programming Voice Mail (Administrator Programmable Only) Voice Mail (VM) access numbers and their associated “Personal Identification Number” (PIN) can be programmed into phone memory when Voice Mail is activated. The feature allows the user to automatically obtain their voice mail using the SpectrumPLUS TouchLite speed dial key.
  • Page 34 Programming Voice Mail (Administrator Programmable Only) To program the SpectrumPLUS one touch “MESSAGE WAITING” speed dial key, follow these programming instructions. Programming Voice Mail Dialing 1. Press and hold the “STORE” key to activate 12/01 12:00 Administrator mode. 555-1212 2. Press the “STORE” key multiple times until VOICE MAIL NO.
  • Page 35 Programming Procedure for SpectrumPlus Speed Dial Features (Administrator Programmable Only) (Manual Entry of Characters) The SpectrumPLUS Telephone has 11 one-touch speed dial locations that are convenient for dialing frequently used telephone numbers. This feature is under Administrative control so user changes do not occur.
  • Page 36 To Verify Speed Dial Programming (Administrator Programmable Only) The contents of each speed dial location can be verified or “checked” while the SpectrumPLUS unit is in the programming mode. Memory verification is accomplished with the SpectrumPlus on-hook. To Verify Speed Dial Locations 1.
  • Page 37 Manual Entry From Keypad (Guide) Use the following chart to add characters when programming into memory. Press Once Twice Three Four Five Times Six Times Keypad:: Times Times No. 1 No. 2 No. 3 No. 4 No. 5 No. 6 No.
  • Page 38 Headset Feature The SpectrumPLUS is equipped with a separate port for plugging in an optional headset. The port is located on the bottom of the base unit. The TeleMatrix FreeSpeech LOW VOLT MW Talk Feature is a unique TeleMatrix feature that allows the user the freedom to “toggle”...
  • Page 39 Using A Headset The “HEADSET ON/OFF” key controls the activation of the Headset. When using the headset feature, the handset remains on-hook at all times. Placing/Answering a Call using the Headset On/Off Feature To answer an incoming call, press the “HEADSET ON/OFF” key to activate the head- set.
  • Page 40 Caller Identification (Caller ID*) LCD Display Type II Caller ID Technology *NOTE: The Caller ID feature and Voice Mail will ONLY operate if you The SpectrumPLUS LCD display supports subscribe to your local telephone com- pany and/or if your PBX telephone sys- Type II Caller ID*.
  • Page 41 Caller Identification (Caller ID) LCD Display Adjustments LCD Tilt Angle Feature The LCD can be tilted upward for direct view- ing and easy reading. Tilt the LCD to the de- sired position by lifting up the back of LCD housing. (60°...
  • Page 42 LCD (Caller ID* Display) Featured Icons 12/01 12:00 CALLS Caller Number Caller Name 03:68 PhBook Delete Dial Indicates New Call or Repeat Call CALLS Indicates Speaker is ON* 12/01 Shows current date or date of call record in memory 12:00 Shows current time or time of call record in memory Indicates Message is Waiting in Voice Mail Indicates Handset is In-Use...
  • Page 43 LCD (Caller ID* Display) Information Management Keys 12/01 12:00 CALLS Caller Number Caller Name PhBook Delete Dial DOWN Key Used to Scroll LCD Records Downward UP Key Used to Scroll LCD Records Upward Used to Enter Phonebook PhBook Used to Delete Caller Log Record or Phonebook Record Delete Used to Dial Record Displayed Number on the LCD Screen Dial...
  • Page 44 LCD (Caller ID* Display) Information when On Hook (Without Messages) 12/01 12:26 -00- -00- TOTAL PhBook Delete Dial 12/01 Shows current date 12:26 Shows current time -00- Indicates Zero New Messages -00- Indicates Zero Total Messages Indicates Number of New Incoming Calls Since Last Retrieved Messages TOTAL Indicates Total of Messages Received and Stored into Memory (99 maximum)
  • Page 45 LCD (Caller ID Display) Information when On Hook (with Messages) 12/01 12:26 -02- -03- TOTAL PhBook Delete Dial 12/01 Shows current date 12:26 Shows current time Indicates Message is Waiting in Voice Mail -02- Indicates Two New Messages -03- Indicates Three Total Messages Indicates Number of New Incoming Calls Since Last Retrieved Messages TOTAL Indicates Total of Messages Received and Stored into Memory...
  • Page 46 LCD (Caller ID* Display) Information when Dialing Lift Handset 12/01 12:00 IN - USE PhBook Delete Dial After Dialing, Elapsed Timer Activates on First Ring 12/01 12:00 7196388821 IN USE 0:22 PhBook Delete Dial * Caller ID and Class Visual Message Waiting are features that require subscription to your local telephone company provided services.
  • Page 47 LCD (Caller ID* Display) Information when Receiving Incoming Call Telephone Ringing (with CID Message Waiting activated) 12/01 12:00 CALL PERSONS NUMBER PERSONS NAME If caller called CALL earlier and is on caller record, REPEAT CALL will appear. PhBook Delete Dial A person’s name and number will NOT appear After Answering Call...
  • Page 48 Type II Caller Identification (Caller ID) Display Type The SpectrumPLUS LCD display supports Type II Caller ID*. This type of Caller ID dis- plays the identity of a second incoming call while the user is actively on a first incoming call. The user has the option to answer the call or allow the call to be forwarded automatically to the Users Voice Mail*.
  • Page 49 Caller Identification (Caller ID*) Date and Time Information* Setting Date & Time Manually Setting Date & Time Automatically The SpectrumPLUS Date & Time func- The SpectrumPLUS Date & Time func- tions are user/installer programmable. tions are system programmable when The Date & Time can be set up by the Caller ID service is activated.
  • Page 50 Caller Identification (Caller ID*) Storage Capacity Caller ID Storage Capacity Phone Book Storage Capacity The SpectrumPLUS Caller ID will The phonebook storage capacity holds store 100 records (numbers and 100 records (numbers and names). When names). When memory is full, the memory is full, records will not delete oldest of the 100 call records will...
  • Page 51 Scrolling and Call Back Feature The “DIAL” key allows the user to call back either stored records or the displayed number on the LCD. A displayed number on the LCD comes from incoming calls, or from the Phonebook memory. The Dial Back editing feature allows the user to add or delete characters to accurately pattern the number to be called .
  • Page 52 Deleting a Call Log Record Delete Individual Stored Call Record 1. Press the “↑” or “↓” key to activate stored 12/01 12:00 memory. The LCD screen will display a re- 7196388821 cord. Use the “↑” or “↓” key to scroll to the DELETE? caller record that is to be deleted.
  • Page 53 Adding a Phonebook Record From a Caller ID Record The Phonebook can automatically save a caller ID record into the Phonebook memory. To add the record, simply find the record using the LCD management keys and press the “PhBook” key. Adding a Caller Record To The Phonebook 1.
  • Page 54 Adding A Phonebook Record Manually Phonebook records may be added manually. To add a record, simply follow the instruc- tions below. All stored records in the Phonebook will be displayed in alphabetic order. Manually Adding A Phonebook Record Into Memory 12/01 12:00 1.
  • Page 55 Dialing From the Phonebook Directory To Dial From the Phonebook Directory 1. Press the PhBook” key to enter into the Phone- PhBook “ book mode. ↑ ↓ 2. To locate the desired record, Scroll the “ ” “ ” key or use the Hyperlink Feature below along with ↑...
  • Page 56 Call Record Editing Prior to Dialing To Add Characters to the Displayed Number To Delete Characters from the Displayed Number 1. Press the “↑” or “↓” key to activate the 1. Press the “↑” or “↓” key to activate the display for scrolling.
  • Page 57 Other LCD Displays “No Calls” Display This message will display when there 12/01 12:00 are no call records received since last using the Caller ID features menu when NO CALLS the “↑” or “↓” key is pressed. “Line Error” Display Indicates that there was a line error when 12/01 12:00...
  • Page 58 Speaker Line Indicators Contrast Volume When the “SPEAKER” key is activated, the in-use light illuminates steadily RED above the “SPEAKER” key. The LCD will display “SPEAKER” when active Hold Key Indicators Contrast Volume When the “HOLD” key is activated, the light above the HOLD KEY will be steadily RED.
  • Page 59 Placing a Call Using the Speakerphone The SpectrumPLUS is equipped with a high quality speakerphone feature to allow for hands-free operation. To use, simply press the Contrast “SPEAKER” key when placing or answering Volume a call. The telephone line will activate automatically.
  • Page 60 Using the Data Port The SpectrumPLUS is equipped with a convenient data port on the bottom of the base unit. This modular receptacle is used to plug in any standard telephone device such as a computer modem, answering machine , or fax machine.
  • Page 61 Using the Hold Feature The “HOLD” key is used to place a caller on hold. To use, simply press the “HOLD” key. The LED above the HOLD key will illuminate to indicate that the line is on Contrast Volume hold. The LCD will display the word “HOLD”...
  • Page 62 Using The Mute Feature A “MUTE” key is provided to allow pr i- vacy during a background conversation. When the “MUTE” key is activated, the microphones in the handset, speakerphone and/or headset are disabled. When the “MUTE” key is activated, the caller will not hear voice.
  • Page 63 Using the Redial Feature The “REDIAL” key is used to automatically redial the last number that was dialed from the keypad. To use: Lift the handset (or activate the speaker). Press the “REDIAL” key. The last number dialed will be redial e d. Press the “REDIAL”...
  • Page 64 Using The Disconnect Feature Key The “DISC” (DISCONNECT) key is a 2 second electronic timed line break. The key can be used to automatically hang-up the call that you are currently on and regain a new dial tone to establish a new call. To use: Simply press the “DISC”...
  • Page 65 Handset Volume Control The SpectrumPLUS is equipped with an ADA/FCC compliant handset volume control located on the front of the phone. When the right end of the “VOLUME” Contrast Volume key is pressed, the volume of the handset receiver is increased. When the left end of the “VOLUME”...
  • Page 66 Keep the telephone dry. If it gets wet on the outside, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. Do not touch the unit if submerged in water. Call for assistance. Use and store the telephone only in normal temperature environments.

  • Page 67: Installation

    When problems arise during installation or service that cannot be resolved using this or related documents, contact the TeleMatrix Priority Care Department, Monday through Friday, 8:30a.m. - 4:30p.m. MST: Toll Free: 1-800-462-9446 Direct: 719-638-8821 Fax: 719-638-8815 www.telematrixusa.com Many times a problem is either installation or user related. Please contact TeleMatrix PRIOR to sending a telephone to our service center for repair.
  • Page 68 Parts List The following SpectrumPLUS accessories and parts are available from TeleMatrix. Part List Description Number Price* Handset Unit (light ash) 90027086-ASH $24.00 Handset Unit (black) 900220801-BLK $24.00 Passthrough Power Supply Adapter (light ash) 90036006-ASH $15.00 Passthrough Power Supply Adapter (black) 900360061-BLK $15.00 Direct Connect Pwr Supply Adapter (light ash) 90036007-ASH $12.00...

  • Page 69: Operation

    STATEMENT OF LIMITED WARRANTY TeleMatrix, Inc. and TeleMatrix Equipment, LLC (TMX) warrants to its [original end customer] [purchaser] that Spectrum, Spectrum Plus and Marquis branded products manufactured by TMX are free from defects in materials and workmanship for five (5) years after the date of purchase, and Re- gency branded products manufactured by TMX are free from defects in materials and workmanship for three (3) years, other than the following products for which the warranty period shall be one (1)

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