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Epoq Steamer Instructions For Use Manual

Epoq steamer user guide
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Instructions for Use

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Summary of Contents for Epoq Steamer

  • Page 1 Instructions for Use...

  • Page 2: Table Of Contents

    The Oticon Epoq Streamer is the key to connecting your hearing instru- ments to the expanding world of electronic media. The Streamer allows signals from modern communication devices such as mobile phones to be streamed directly into your hearing instruments.

  • Page 3: Typical Package Content

    6.3.7 Mobile phone sounds Listening to Audio sources 6.4.1 Connecting to wired audio input 6.4.2 Connecting to Bluetooth audio 6.4.3 Audio button Volume Control Bluetooth button Connecting to Bluetooth device Out of range handling Bluetooth Pairing to a Bluetooth device 6.9.1 Clearing stored pairings Visual indicators Audible indicators...

  • Page 4: Product Overview

    2. Product overview Buttons and connectors Phone Button - Short press: Accept incoming call Disconnect call - Long press: Reject incoming call Audio Button - Short press: Start / stop audio - Long press: Enable / disable hearing instrument microphones Bluetooth Button - Long press: Enable / disable Bluetooth...

  • Page 5: Basic Use And Wearing

    3. Basic use and wearing 3.1 What is a Streamer The Streamer is a body-worn device that can connect your hearing instruments wirelessly to many diff erent sound and communication media and thus, enables your instruments to function as wireless headphones. If you have two hearing instruments, the sound will be directed to both ears.
  • Page 6 When using the Streamer the best result is always achieved by using the neck strap. The following accessories are included: • neck strap to be used to carry and use the Streamer hands-free in a lavaliere. • pocket clip to be used to attach the Streamer to a pocket / inside a pocket / or belt while not streaming audio.

  • Page 7: How To Use The Streamer

    3.3 How to use the Streamer 1. The best listening quality is achieved by using the neck strap, i.e. hands free around the neck. The neck strap enhances the sound quality because it has an additional antenna built-in. 2. The Streamer can be kept in a pocket when not streaming audio, however still ready to receive a phone call.

  • Page 8: Streamer Wireless Ranges

    4. Streamer wireless ranges 4.1 EarStream range The Streamer has a digital wireless transmitter (EarStream) built-in that streams information to your hearing instruments. The EarStream radio is activated automatically when requested and cannot be permanently switched off . When the Streamer is streaming audio, the range to the hearing instrument is approx.

  • Page 9: Battery Life And Maintenance

    5. Battery life and maintenance The Streamer has a built-in rechargeable battery. Always start by charging your new Streamer for 2-4 hours until fully charged. The battery life of the Streamer depends on the usage. BATTERY LIFE* Talking in mobile phone 5 hours Listening to music with Bluetooth 5 hours...
  • Page 10 Included in the package, you will also fi nd a USB cord that can be used to connect and charge the Streamer from a PC, allowing for frequent charging in the offi ce. The battery status indicator fl ashes RED when the battery is very low. The battery low condition is also acoustically indicated by two beeps in the hearing instruments.

  • Page 11: Functional Description

    6. Functional description This section provides a detailed description of each function. An overview of the visual and audio indications provided by the Streamer and the hearing instruments are described in section 7 and 8. 6.1 Key lock To prevent accidental key presses, the Streamer has a key lock function. The key lock is operated by the slider on top of the Streamer marked with the padlock symbol.

  • Page 12: General Operation

    Streamer to which they are linked. (Linking have been done by the Hearing Care Profes- sional). This ensures that other Epoq instruments cannot intercept phone calls or audio from your Streamer.

  • Page 13: Using A Mobile Phone

    6.3 Using a mobile phone The Streamer allows you to use a mobile phone in conjunction with your hearing instruments. Together, the hearing instru- ments and the Streamer work similar to a wireless Bluetooth headset. If you have two hearing instruments you will have the speech from your conversation in both ears for optimal intelligibility.

  • Page 14: Incoming Call

    6.3.2 Incoming Call When an incoming call is received by the Streamer, a ringing tune appears in the instruments. The incoming call is also shown on the Streamer by the fl ashing green rim light around the phone button. When accepting the incoming call, your hearing instruments will automati- cally switch to a dedicated Streamer phone program.

  • Page 15: Phone Button

    6.3.4 Phone button The table shows how to use the Streamer for incoming phone calls. Short press When a connected mobile phone is ringing, a short press will answer the incoming call. An active phone call is terminated also with a short press.

  • Page 16: Call Waiting

    6.3.6 Call waiting The Streamer supports call waiting by sending notifi cation to the hearing instruments if a second call is incoming during an active call. The audible notifi cation is added to the phone conversation by the telecom provider. To switch to the second call, you must accept the call on the mobile phone.

  • Page 17: Listening To Audio Sources

    Some mobile phones will also support the following additional dedicated Bluetooth features: Voice Dial If this is implemented in the connected mobile phone, the function will be activated by pressing the Streamer phone button shortly. Last Number Redial If this is implemented in the connected mobile phone, the function will be activated by a long press on the Streamer phone button.

  • Page 18: Connecting To Wired Audio Input

    6.4.1 Connecting to wired audio input When the included audio cable is connected to an audio player and the Streamer, the Streamer starts streaming after the audio button is pressed shortly. The light around the audio button turns on constant light (see section 7) Use the included audio cable to connect the Streamer to the audio source.

  • Page 19: Volume Control

    6.4.2 Connecting to a Bluetooth audio source The Bluetooth function between the Streamer and the audio source must be prepared so the two devices can connect and work together. This initial confi guration of the devices is referred to as pairing. If you have not paired the Streamer to your Bluetooth audio source, you should follow the pairing guide lines in section 6.9.

  • Page 20: Volume Control

    Listening Tip When audio streaming is started, the microphones in your hearing instru- ments are always switched off , allowing you to focus on the audio being played. To also hear the acoustical sound from the environment, you can switch on the hearing instrument microphones by pressing the Streamer audio button for 2 seconds.

  • Page 21: Bluetooth Button

    6.6 Bluetooth button Bluetooth is the wireless application that connects the Streamer to external wireless audio sources. Bluetooth is a global standard used in many elec- tronic media. Most Bluetooth enabled devices will work together. To see whether an electronic media has a built-in Bluetooth function, you may look for the Bluetooth symbol: Most mobile phones today have Bluetooth built-in.

  • Page 22: Connecting To Bluetooth Device

    Very long This activates the Bluetooth pairing mode. See press section 6.9 describing the pairing sequence. (7 sec.) Bluetooth must be turned off before the Streamer can enter the pairing mode. Pairing mode is active for 120 seconds or until the pairing is complete. Pairing can be cancelled manually with a long press on the Bluetooth button.

  • Page 23: Out Of Range Handling Bluetooth

    6.8 Out of range handling Bluetooth If the Streamer is brought out of the Bluetooth range of the mobile phone, the connection is momentarily lost. Normally, the devices will re-connect when they are inside the Bluetooth range again. If the Bluetooth connection is lost during a phone call, the phone will hang up (this is standard Bluetooth headset behaviour).

  • Page 24: Clearing Stored Pairings

    Streamer and the device (e.g. the mobile phone). This is normally done by selecting “Connect” in the display menu. For further Epoq Streamer pairing and product support, visit www.oticon.com Mobile phone issues: After a successful pairing sequence, a symbol should appear in the mo- bile phone display (e.g.
  • Page 25 Light Blinking State description Prerequisites description Audio Constant Streaming is on ORANGE light No light Streaming is off Slow fl ash Streaming is ORANGE light pending (fade) until audio is re-activated Bluetooth Slow fading BLUE Bluetooth is light turned on (every 4th second) Fast BLUE Pairing...

  • Page 26: Audible Indicators

    8. Audible indicators This section describes the hearing instrument sounds that the Streamer can initiate. The sounds provide feedback about buttons pressed and functions activated from the Streamer. The sounds also provide information about the mobile phone functions e.g. incoming call. All sounds are played by the hearing instruments in any given active program, so the ringing tune can e.g.

  • Page 27: Cleaning And Maintenance

    9. Resetting the Streamer If, for some reason, the Streamer halts in a non-functional mode, it can be reset. To reset the Streamer, press the Phone button for 10 seconds. All rim lights will fl ash shortly to indicate that a reset has been made. Note that all pairings to external Bluetooth devices stored in the Streamer will still remain! 10.

  • Page 28: Trouble Shooting

    11. Trouble shooting Pairing Problem My Streamer will not Streamer’s key lock is activated enter Bluetooth pair- ing mode Streamer is out of power Bluetooth was on when you tried to put your Streamer in pairing mode My phone is not Streamer is outside the range of fi...
  • Page 29 Phone Problem The phone button does Bluetooth is off in the phone and/ not blink when the or in the Streamer phone is ringing and there is no ringing in- dication in the Hearing Your phone and your Streamer are Instruments disconnected from each other The Streamer is not paired to the...
  • Page 30 I have diffi culties Environmental sounds disturb hearing the other part speech understanding on the phone in noisy environments The phone call does You may be pressing the phone not go through when button too long when you are the phone button is answering a call.

  • Page 31: International Warranty

    12. International Warranty The Streamer is covered by a limited warranty issued by the manufacturer for a period of 12 months from the day of the original purchase. Please notice that extended warranties may apply in your country. Please contact your local Hearing Care Professional for more information. What is covered by this warranty? Any electrical component, that because of workmanship, manufacturing or design defects fails to function properly under normal use during life of this...

  • Page 32: Product Approval, Precautions And Markings

    13. Product Approval, precautions and markings Beside the Bluetooth transmitter, the Streamer contains a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic fi eld strength of the transmitter is < -15 dBμA/m @ 10m The emission power from the Streamer is below international emission limits for Human Exposure.
  • Page 33 Hereby, Oticon declares that this Streamer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC Declaration of conformity is available at: Oticon A/S Kongebakken 9 DK-2765 Smørum Denmark www.oticon.com Waste from electronic equipment must be handled according to local regulations.
  • Page 34 The Streamer is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, the Streamer might cause interference with other medical devices such as defi brillators and pacemakers. Please, contact the manufacturer of your implantable device for information about the risk of disturbance. Interference can also be caused by power line disturbances, airport metal detectors, electromagnetic fi...

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