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Fujitsu Computers Ltd. Service Planning Guide
SPG-B-48-158
which provides a DOS driver for the external CD-ROM is common. Utilities and
applications installed on pre-installation data will be included on the CD.
Utility CDs will be available orderable separately through spare parts logistics.
2.3 Service Partner Program and Authorisation
FUJITSU COMPUTERS LTD have launched a comprehensive Service Partner
Program, which includes a wide selection of advanced support activities for the
FUJITSU COMPUTERS European Service Partner Network.
For more information of becoming a FUJITSU COMPUTERS Authorised Service
Partner, or for membership criteria and application forms, please contact your local
FUJITSU COMPUTERS Trading Company or FUJITSU COMPUTERS – Mobile
Computing Division, Platform Development & Support. See contact details in
chapter 2.4.
2.4 Support routes
Resources for technical support should be used in the following order:
Help Desk Providers, Regional Repair Centres, Authorised Service
FUJITSU COMPUTERS LTD, Mobile Computing Division
Platform Development & Support
Phone: +44-1344-475273
Fax: +44-1344-475987
ITN: 7263 5273
Mail address:
FUJITSU COMPUTERS LTD
MOBILE COMPUTING SUPPORT
Lovelace Road,
Bracknell,
Berkshire RG12 8SN
United Kingdom
2.5 Training
Training courses which will include Lifebook B112 products will be available in
April – May 1999 in a couple of European locations. Exact dates and locations are
1999 Fujitsu Computers Ltd.
Issue 3.0
Service Engineers
Second line Support Experts
Partners
25 August 1999
Page 9 of 15
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