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Sony SVE14A35CXH User Manual

Vaio e series laptop
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Table of Contents

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User Guide

How to Use

Troubleshooting

List of Topics
© 2013 Sony Corporation
Personal Computer
E Series
SVE14A3
Use this manual if you encounter any problems, or have any
questions about your VAIO computer.
Read This First
1
Search
Go to Page Top

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Table of Contents
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Summary of Contents for Sony SVE14A35CXH

  • Page 1: User Guide

    Search E Series SVE14A3 User Guide How to Use Troubleshooting List of Topics Use this manual if you encounter any problems, or have any questions about your VAIO computer. Read This First Go to Page Top © 2013 Sony Corporation...
  • Page 2 In the List of Topics, you can see headers for all of the topics in this user Network / Internet guide. Enter the keyword in the search box at the top of each page. Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 3 VAIO computer. Apps http://esupport.sony.com/US/VAIO/ (USA) Network / Internet http://www.sony.ca/support/ (Canada: English) Backup / Recovery http://fr.sony.ca/support/ (Canada: French) http://esupport.sony.com/LA/VAIO/ (Latin American area) Security http://esupport.sony.com/BR/VAIO/ (Brazil) Peripheral Devices Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 4 How to Use Headers for all of the topics in this user guide will be displayed. Select the item from the navigation pane on Troubleshooting the left. List of Topics Go to Page Top How to Use Troubleshooting © 2013 Sony Corporation...

  • Page 5: Read This First

    Congratulations on your purchase of this VAIO(R) computer. About your VAIO computer’s configuration Windows 8: The Basics To find out about the configuration of your VAIO computer, visit the Sony online Parts Description support website. See About Online Support Website for more information.
  • Page 6 In the manual, the (TM) or (R) marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 7 © 2013 Sony Corporation Search...
  • Page 8 Windows 8: The Basics Parts Description Windows Setup Help and Support Network / Internet Power Connections Windows 8 Settings Playback Apps Backup / Recovery Internet Security Store Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 9 User Guide Parts Description VAIO computer How to Use Go to Page Top Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 10 Memory module Windows 8: The Basics Parts Description Power Setup Windows 8 Network / Internet Battery Connections Supplied items Settings Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 11 Network / Internet Internet How to Use Windows 8: The Basics Parts Description Wi-Fi Setup Apps Network / Internet Store Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 12 Setup Internet Network / Internet Connections Wi-Fi Settings Playback Backup / Recovery Power Security Battery Other Operations Peripheral device Notifications Audio Troubleshooting Optical digital output List of Topics Microphone Speakers Headphones BLUETOOTH Go to Page Top © 2013 Sony Corporation...
  • Page 13 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Settings Audio How to Use Speakers Windows 8: The Basics Parts Description Display Setup VAIO computer Network / Internet Memory module Connections Keyboard Settings Playback Button Backup / Recovery HDMI Security Touch pad...
  • Page 14 Microphone Search Menu Touch panel Recovery Go to Page Top © 2013 Sony Corporation...
  • Page 15 Playback CD/DVD/BD How to Use HDMI Windows 8: The Basics Parts Description Peripheral device Setup Go to Page Top Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 16 Parts Description CD/DVD/BD Setup BIOS Network / Internet Backup Connections Built-in storage device Settings Playback Partition Backup / Recovery Service and support Security Refresh Other Operations Button Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 17 How to Use Password Windows 8: The Basics Parts Description BIOS Setup VAIO computer Network / Internet Service and support Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 18 Help and Support Settings Playback Touch pad Backup / Recovery Memory card Security Display Other Operations Touch panel Notifications Power Troubleshooting Windows 8 List of Topics Built-in storage device Partition Keyboard Camera Go to Page Top © 2013 Sony Corporation...
  • Page 19 Important notice Setup VAIO computer Network / Internet Service and support Connections Security Settings Playback Product registration Backup / Recovery Supplied items Security Care and maintenance Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 20 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Hardware Power How to Use Battery Troubleshooting Computer Hardware CD/DVD/BD Apps Network / Internet Keyboard Backup / Recovery Touch pad Security Display Peripheral Devices Camera List of Topics HDMI Wi-Fi Memory card...
  • Page 21 © 2013 Sony Corporation Search...

  • Page 22: Troubleshooting Software

    Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Apps Display How to Use Software Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 23: How To Use Lan

    E Series SVE14A3 Back Back to Top User Guide Network / Internet How to Use Wi-Fi Troubleshooting BLUETOOTH Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 24: How To Use Recovery

    Search E Series SVE14A3 Back Back to Top User Guide Backup / Recovery Recovery How to Use Go to Page Top Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 25: How To Use Password

    Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Security Password How to Use BIOS Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 26: How To Use Usb

    Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Peripheral Devices How to Use Printer Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 27 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide How to Use How to Use Windows 8: The Basics Display Troubleshooting Opening the Desktop About the Start Screen and Menu List of Topics Menu Opening the Desktop How to Use Opening the Charms Troubleshooting...
  • Page 28 Installing Apps from Windows Store Switching User Accounts Search Parts Description VAIO computer Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Setup VAIO computer Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules Setting Up an Appropriate Work Environment Checking Supplied Items Memory module...
  • Page 29 Launching the Web Browser (WEB Button) (WEB Button equipped models) About the Wi-Fi(R) (Wireless LAN) Standards Search Stopping Wi-Fi(R) (Wireless LAN) Communications Disabling the Wi-Fi(R) (Wireless LAN) Function Notes on Using the Wi-Fi(R) (Wireless LAN) Function Starting Wi-Fi(R) (Wireless LAN) Communications Installing Apps from Windows Store About the Network (LAN) About a Security Key for Wi-Fi(R) (Wireless LAN)
  • Page 30 Internet Search About a Security Key for Wi-Fi(R) (Wireless LAN) About the Internet Connection Services Connecting to the Internet with a Wired Connection Launching the Web Browser (WEB Button) (WEB Button equipped models) About the Wi-Fi(R) (Wireless LAN) Standards Stopping Wi-Fi(R) (Wireless LAN) Communications Disabling the Wi-Fi(R) (Wireless LAN) Function Notes on Using the Wi-Fi(R) (Wireless LAN) Function Starting Wi-Fi(R) (Wireless LAN) Communications...
  • Page 31 Selecting Display Modes Connecting an External Display or Projector Search Using the Multiple Monitors Function Audio Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV Connecting an External Microphone (Microphone jack equipped models) Connecting External Speakers or Headphones Changing the Sound Output Device Optical digital output Connecting a High-Quality Digital Sound Output Device between Your VAIO...
  • Page 32 Changing the LCD Brightness Connecting a TV with an HDMI Input Port Search Changing the Resolution (Size) of the Screen Image Selecting Display Modes Connecting an External Display or Projector Using the Multiple Monitors Function How to Use the Touch Screen (Touch screen equipped models) Enlarging the Text Size (DPI) (Touch screen equipped models) Notes on Using the Touch Screen (Touch screen equipped models) About the Performance Settings (Dynamic Hybrid Graphics System installed...
  • Page 33 About the Performance Settings (Dynamic Hybrid Graphics System installed models) Search Changing the Graphics/Performance Settings Internet Using the Antivirus App for Your VAIO Computer CD/DVD/BD Booting Your VAIO Computer from External Devices BIOS Booting Your VAIO Computer from External Devices Setting/Changing the Power-on Password Removing the Power-on Password About the ASSIST Button...
  • Page 34 Menu Search Opening Control Panel Touch panel How to Use the Touch Screen (Touch screen equipped models) Enlarging the Text Size (DPI) (Touch screen equipped models) Notes on Using the Touch Screen (Touch screen equipped models) Recovery About the ASSIST Button Playback CD/DVD/BD Inserting/Removing a Disc (Optical disc drive equipped models)
  • Page 35 About the ASSIST Button Search Backup Creating a Restore Point Backing Up Your Data when You cannot Start Windows Restoring System Files Using the Restore Point when You cannot Start Windows About Backup About Types of Backup Restoring Your Data with VAIO Data Restore Tool Built-in storage device Creating Partitions Removing Recovery Content to Free up Disk Space...
  • Page 36 Using VAIO Update Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Search Other Operations VAIO computer Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules Memory module Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules CD/DVD/BD Inserting/Removing a Disc (Optical disc drive equipped models) Battery...
  • Page 37 Entering Characters with Touch Screen Operations (Touch screen equipped models) Search How to Use the Touch Screen (Touch screen equipped models) Notes on Using the Touch Screen (Touch screen equipped models) Power Charge Indicator Status List Restarting Your VAIO Computer Shutting Down Your VAIO Computer Turning on Your VAIO Computer Charging the Battery Pack...
  • Page 38 Updating Your VAIO Computer About Online Support Website Security Updating Your VAIO Computer Product registration About Online Support Website Supplied items Checking Supplied Items Care and maintenance Cleaning Your VAIO computer/LCD screen Go to Page Top © 2013 Sony Corporation...
  • Page 39 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Troubleshooting How to Use Hardware Power Troubleshooting What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? What should I do if my VAIO computer does not enter Hibernate mode? List of Topics Why does my VAIO computer automatically turn off?
  • Page 40 How do I avoid unintentional clicks caused by a light touch on the touch pad? How do I disable the touch pad? Search Why can't I use the touch pad? What should I do if my VAIO computer screen freezes? Display What should I do if captured images contain dropped frames and audio interruptions?
  • Page 41 How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Search What should I do if I cannot play back movies or audio tracks received via Wi- Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? What should I do if I do not know the SSID or security key for the access point?
  • Page 42 Software Search Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video camcorder? Apps Display Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video camcorder? Software...

  • Page 43: Peripheral Devices

    What should I do if I cannot print a document? Printer What should I do if my VAIO computer does not recognize the USB device? What should I do if I cannot print a document? Go to Page Top © 2013 Sony Corporation...
  • Page 44 About Online Support Website How to Use The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions. Windows 8: The Basics Sony online support website Parts Description http://esupport.sony.com/US/VAIO/ Setup Canada Network / Internet http://www.sony.ca/support/...
  • Page 45 Search In Store Service & Support (available in USA only) Make an appointment with a Sony certified technician at a U.S. Sony Store and get personalized service and support for your VAIO computer. Sony Technicians can assist with the setup of your new VAIO computer, system optimization, data rescue, and any repair service you might need.
  • Page 46 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Welcome How to Use Congratulations on the purchase of this VAIO computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. Troubleshooting To update this file to the complete version of the User Guide, see Updating the User Guide to the Latest Version for more information.

  • Page 47: Connecting To The Internet

    steps. If the update window still does not appear, start VAIO Update so you can find Search and download the User Guide manually. Hint It may take some time to complete the update. To view help files for Windows OS and app operations When you have trouble operating your VAIO computer, try referring to Windows Help and Support or help files included with your apps.
  • Page 48 To use the network (LAN) Search You can connect your VAIO computer to networks with a LAN cable. Connect one end of a LAN cable to the LAN port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.
  • Page 49 Recover or maintain your system in case of emergency, for example, when Windows does not start. Finding Support Information The Sony online support website provides instant access to information on commonly encountered problems. You can find support information such as the...
  • Page 50 support website URL in Contact & Support on VAIO Care or the supplied Quick Start Guide. Search Windows 8 : How to Start About the Start Screen and Menu You can place the shortcuts to apps, the desktop, and websites that you use the most.
  • Page 51 Swipe in from the right edge. Search Mouse operation Point to the upper-right corner, then move downward. Keyboard operation Press the (Windows) key and the C key at the same time. Searching/Starting Apps, Settings, or Files 1. Open the charms and select the Search charm.
  • Page 52 Search Point to the upper-left corner, then move downward. Keyboard operation Press the (Windows) key and the Tab key at the same time. Switching Apps You can switch between apps that are currently running. Touch operation Display currently running apps, touch your desired app icon, and swipe in from the left edge.
  • Page 53 Search Swipe up from the bottom edge. Mouse operation Right-click within an app. Keyboard operation (Windows) key and the Z key at the same time. Press the Closing Apps You can close currently running apps by following the instruction below. Hint The app window becomes smaller in the bottom of the screen.
  • Page 54 Mouse operation Search 1. When an app is open, move the cursor to the top-center of the screen until the hand icon appears. 2. Drag the app to the bottom of the screen until the app disappears from the screen. Keyboard operation Press the Alt key and the F4 key at the same time.
  • Page 55 Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 56 Playback 2. Select Apps. Backup / Recovery 3. Enter "Help and Support" in the search box. Security 4. Select Help and Support. Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 57 What should I do if no image is displayed on my external display or TV screen? Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video camcorder? Go to Page Top © 2013 Sony Corporation...
  • Page 58 You can add shortcuts to apps, the desktop, and websites that you use the Connections most. Settings Opening Control Panel Playback You can open Control Panel by following these steps. Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 59 You can open Windows Help and Support by following these steps. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 60: Help And Support

    You can open Windows Help and Support by following these steps. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 61 Why does a message appear and Windows fail to start when I turn on my VAIO computer? What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? Go to Page Top © 2013 Sony Corporation...
  • Page 62 Connections are working on. Sleep mode is useful when you take a short rest, for example. Settings Go to Page Top Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 63 Other Operations You can close currently running apps by following the instruction below. Notifications Switching User Accounts You can switch to another user account by following these steps. Troubleshooting Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 64 How to Use You can install apps from Windows Store. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 65 Switching User Accounts Parts Description You can switch to another user account by following these steps. Setup Go to Page Top Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 66 Network / Internet Parts and Controls on the Bottom Describes the features on the bottom of the VAIO computer. Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 67 This topic describes where to or not to place your VAIO computer and ergonomic instructions. Settings Checking Supplied Items Playback Check all items packed with the product before use. Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 68: Memory Module

    Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions Setup thoroughly. Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 69 Why does a message appear and Windows fail to start when I turn on my VAIO computer? What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? Go to Page Top © 2013 Sony Corporation...
  • Page 70 Properly shut down your VAIO computer to avoid losing unsaved data. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 71 What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer Troubleshooting enters Hibernate mode? Why cannot I fully charge my battery pack? List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 72 Check all items packed with the product before use. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 73 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Internet About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Windows 8: The Basics Privacy) key.
  • Page 74 About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet Search and transfer data between the computer and other devices. Go to Page Top © 2013 Sony Corporation...
  • Page 75 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Windows 8: The Basics Privacy) key.
  • Page 76 (or the Internet)? Search Go to Page Top © 2013 Sony Corporation...
  • Page 77 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Wi-Fi About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Windows 8: The Basics Privacy) key.
  • Page 78 What should I do if I do not know the SSID or security key for the access point? What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Go to Page Top © 2013 Sony Corporation...
  • Page 79 How to Use You can install apps from Windows Store. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 80 How to Use You can install apps from Windows Store. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 81 Why can’t I write data to a disc? What should I do if I cannot remove the disc from the optical disc drive? Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 82 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Display Changing the Resolution (Size) of the Screen Image on an HDMI- How to Use Connected Device You can change the screen resolution or size of your VAIO computer’s screen Windows 8: The Basics image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
  • Page 83 What should I do if no image is displayed on my external display or TV screen? Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video camcorder? Go to Page Top © 2013 Sony Corporation...
  • Page 84 What should I do if 3D images are not displayed on my 3D TV connected to Security the HDMI output port when I play Blu-ray 3D(TM) media? Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 85 You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied). About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices. Go to Page Top © 2013 Sony Corporation...
  • Page 86 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Windows 8: The Basics Privacy) key.
  • Page 87 (or the Internet)? Search Go to Page Top © 2013 Sony Corporation...
  • Page 88 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Wi-Fi About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Windows 8: The Basics Privacy) key.
  • Page 89 What should I do if I do not know the SSID or security key for the access point? What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Go to Page Top © 2013 Sony Corporation...
  • Page 90 What should I do if my VAIO computer does not recognize the USB device? Backup / Recovery What should I do if I cannot print a document? Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 91 Why does a message appear and Windows fail to start when I turn on my VAIO computer? List of Topics What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? Go to Page Top © 2013 Sony Corporation...
  • Page 92 VAIO computer enters Hibernate mode? Backup / Recovery Why cannot I fully charge my battery pack? Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 93: Peripheral Device

    You can connect an external display (such as a computer display or a projector) to your VAIO computer with a display cable (not supplied). Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. Go to Page Top © 2013 Sony Corporation...
  • Page 94 HDMI output port? What should I do if my microphone does not work? What should I do if sound interruptions occur during video or audio playback? Go to Page Top © 2013 Sony Corporation...
  • Page 95 VAIO computer and a TV using an HDMI connection. Parts Description Go to Page Top Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 96 What should I do if I hear microphone feedback from speakers when using my microphone? Settings What should I do if my microphone does not work? Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 97 You can connect external sound output devices (such as speakers or headphones) to your VAIO computer. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 98 You can connect external sound output devices (such as speakers or headphones) to your VAIO computer. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 99 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide BLUETOOTH About the BLUETOOTH(R) Function How to Use You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile Windows 8: The Basics phone, a headset, or a mouse.
  • Page 100 What should I do if the BLUETOOTH(R) icon is not displayed in the desktop Search notification area? Go to Page Top © 2013 Sony Corporation...
  • Page 101 HDMI output port? What should I do if my microphone does not work? What should I do if sound interruptions occur during video or audio playback? Go to Page Top © 2013 Sony Corporation...
  • Page 102 Adjusting the Speakers Volume Parts Description You can change the volume level of the speakers and headphones. Setup Go to Page Top Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 103 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Display Adjusting the LCD Brightness Automatically How to Use Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically. Windows 8: The Basics Changing the Resolution (Size) of the Screen Image on an HDMI- Parts Description Connected Device You can change the screen resolution or size of your VAIO computer’s screen...
  • Page 104 What should I do if no image is displayed on my external display or TV screen? Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video camcorder? Go to Page Top © 2013 Sony Corporation...
  • Page 105 Troubleshooting About the ASSIST Button List of Topics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Go to Page Top © 2013 Sony Corporation...
  • Page 106 You can view the system information of your VAIO computer. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 107 Backup / Recovery What should I do if my VAIO computer screen freezes? What should I do if I cannot enter certain characters with my keyboard? Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 108 Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Setup Go to Page Top Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 109 What should I do if 3D images are not displayed on my 3D TV connected to Security the HDMI output port when I play Blu-ray 3D(TM) media? Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 110 How do I avoid unintentional clicks caused by a light touch on the touch pad? Troubleshooting How do I disable the touch pad? Why can't I use the touch pad? What should I do if my VAIO computer screen freezes? List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 111 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Power Notes on Sleep Mode How to Use Read the following precautions before using Sleep mode. Windows 8: The Basics Notes on Using the Power Source Parts Description Read the following precautions before plugging your VAIO computer into an AC power source.
  • Page 112 © 2013 Sony Corporation Search...
  • Page 113 Protect your VAIO computer against computer viruses by using the antivirus app. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 114 Why can’t I write data to a disc? What should I do if I cannot remove the disc from the optical disc drive? Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 115 What should I do if I forget the power-on password to start my VAIO computer? What should I do if I forget the power-on password to start my VAIO List of Topics computer? Go to Page Top © 2013 Sony Corporation...
  • Page 116 What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? What should I do if I forget the Windows password? Go to Page Top © 2013 Sony Corporation...
  • Page 117 Sleep mode is useful when you take a short rest, for example. Parts Description Go to Page Top Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 118 Why does the viewfinder show no images or poor-quality images? Why are captured images poor in quality? Playback Why is the video input from the built-in camera suspended momentarily? Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 119: Service And Support

    Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. Settings Go to Page Top Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 120 Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 121 VAIO computer with a display cable (not supplied). List of Topics Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. Go to Page Top © 2013 Sony Corporation...
  • Page 122 VAIO computer and a TV using an HDMI connection. Parts Description Go to Page Top Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 123 What should I do if I hear microphone feedback from speakers when using my microphone? Connections What should I do if my microphone does not work? Settings Go to Page Top Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 124 You can open Control Panel by following these steps. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 125: Touch Panel

    Notes on Using the Touch Screen (Touch screen equipped models) Before using the touch screen, read the following precautions for correct use. Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 126 What should I do if I cannot recover my VAIO computer from the recovery area? Security How can I restore my VAIO computer system to its factory default settings? How can I reinstall the original apps and drivers? Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 127 What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? List of Topics Why can’t I write data to a disc? What should I do if I cannot remove the disc from the optical disc drive? Go to Page Top © 2013 Sony Corporation...
  • Page 128 What should I do if 3D images are not displayed on my 3D TV connected to Playback the HDMI output port when I play Blu-ray 3D(TM) media? Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 129 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, Parts Description by connecting the display to the computer or the docking station. Setup Go to Page Top Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 130 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Recovery Recovering from the Recovery Area How to Use You can recover your VAIO computer from the recovery area on the built-in storage device. This recovery method is faster than using Recovery Media. Windows 8: The Basics Removing Recovery Content to Free up Disk Space Parts Description...
  • Page 131 What should I do if I cannot recover my VAIO computer from the recovery area? How can I restore my VAIO computer system to its factory default settings? How can I reinstall the original apps and drivers? Go to Page Top © 2013 Sony Corporation...
  • Page 132 Press the ASSIST button to perform regular maintenance of your VAIO computer Connections or to solve problems you might encounter when using the computer. Settings Go to Page Top Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 133 Why can’t I write data to a disc? What should I do if I cannot remove the disc from the optical disc drive? Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 134 What should I do if I forget the power-on password to start my VAIO Playback computer? What should I do if I forget the power-on password to start my VAIO Backup / Recovery computer? Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 135 Restoring Your Data with VAIO Data Restore Tool You can use VAIO Data Restore Tool to restore files previously backed up using Troubleshooting VAIO Care (Rescue Mode) : Recover or maintain your system. List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 136 Checking the Volume of the Recovery Area Backup / Recovery Your built-in storage device contains the recovery area where the data for the system recovery is stored. Security Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 137 Setup Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 138 With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 139 Refresh is the process of reinstalling the operating system with the main settings and personal data retained. Network / Internet Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 140 Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 141 Parts Description models) By pressing the WEB button, you can launch the default web browser. Setup Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 142 What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? What should I do if I forget the Windows password? Go to Page Top © 2013 Sony Corporation...
  • Page 143 What should I do if I forget the power-on password to start my VAIO Backup / Recovery computer? What should I do if I forget the power-on password to start my VAIO Security computer? Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 144 With VAIO Care, you can perform the following operations to keep your VAIO Setup computer running at an optimum level. Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 145 With VAIO Care, you can perform the following operations to keep your VAIO Setup computer running at an optimum level. Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 146 Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions Setup thoroughly. Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 147 Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions Setup thoroughly. Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 148 Why can’t I write data to a disc? Settings What should I do if I cannot remove the disc from the optical disc drive? Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 149 What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? Why cannot I fully charge my battery pack? Go to Page Top © 2013 Sony Corporation...
  • Page 150 You can open Windows Help and Support by following these steps. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 151 You can open Windows Help and Support by following these steps. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 152 How do I disable the touch pad? Settings Why can't I use the touch pad? Playback What should I do if my VAIO computer screen freezes? Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 153: Memory Card

    Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Memory card Notes on Using SD Memory Cards How to Use Before using SD memory cards, read the following precautions for correct use. Windows 8: The Basics Inserting SD Memory Cards Parts Description Your VAIO computer is equipped with an SD memory card slot.
  • Page 154 © 2013 Sony Corporation Search...
  • Page 155 What should I do if no image is displayed on my external display or TV screen? Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video camcorder? Go to Page Top © 2013 Sony Corporation...
  • Page 156 Notes on Using the Touch Screen (Touch screen equipped models) Playback Before using the touch screen, read the following precautions for correct use. Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 157 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Power Charge Indicator Status List How to Use The charge indicator light turns on or blinks differently according to conditions. Windows 8: The Basics Restarting Your VAIO Computer Parts Description After changing the settings or installing an app on your VAIO computer, you may be required to restart the computer.
  • Page 158 Search Go to Page Top © 2013 Sony Corporation...
  • Page 159 Connections are working on. Sleep mode is useful when you take a short rest, for example. Settings Go to Page Top Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 160 Setup Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 161 Setup Network / Internet Go to Page Top Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 162 What should I do if my VAIO computer does not recognize the USB device? Backup / Recovery What should I do if I cannot print a document? Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 163 Backup / Recovery What should I do if my VAIO computer screen freezes? Security What should I do if I cannot enter certain characters with my keyboard? Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 164 Why does the viewfinder show no images or poor-quality images? Backup / Recovery Why are captured images poor in quality? Why is the video input from the built-in camera suspended momentarily? Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 165 Congratulations on your purchase of this VAIO(R) computer. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 166 What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? Why can’t I write data to a disc? Troubleshooting What should I do if I cannot remove the disc from the optical disc drive? List of Topics Go to Page Top © 2013 Sony Corporation...

  • Page 167: Important Notice

    Refer to the supplied safety manual for detailed safety information. Setup About the Software License Network / Internet This product contains software owned by Sony and licensed by third parties. Use Connections of such software is subject to the terms and conditions of license agreements enclosed with this product.
  • Page 168 Setup Network / Internet Checking Supplied Items Check all items packed with the product before use. Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 169 Solving Common Problems with Your VAIO Computer How to Use If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony Windows 8: The Basics dealer directly. Parts Description...
  • Page 170 Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 171: Product Registration

    Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 172 Check all items packed with the product before use. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 173: Care And Maintenance

    Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure. Windows 8: The Basics Go to Page Top Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 174 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Power What should I do if my VAIO computer does not turn on (the power How to Use indicator light does not turn on in green)? Troubleshooting What should I do if my VAIO computer does not enter Hibernate mode? Hardware Why does my VAIO computer automatically turn off?
  • Page 175 Charge Indicator Status List Restarting Your VAIO Computer Shutting Down Your VAIO Computer Turning on Your VAIO Computer Charging the Battery Pack Using Sleep Mode Changing the Rapid Wake (Sleep Mode) Settings Go to Page Top © 2013 Sony Corporation...
  • Page 176 Installing the Battery Pack Removing the Battery Pack Checking the Battery Charge Capacity Charge Indicator Status List Extending the Battery Life Charging the Battery Pack Changing the Rapid Wake (Sleep Mode) Settings Go to Page Top © 2013 Sony Corporation...
  • Page 177 Why is my VAIO computer running slowly and the CPU clock How to Use frequency low while the computer is running on battery power? Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 178 Inserting/Removing a Disc (Optical disc drive equipped models) Supported Discs (Optical disc drive equipped models) Notes on Using Discs (Optical disc drive equipped models) About Region Codes (Optical disc drive equipped models) Handling Discs (Optical disc drive equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 179 Changing the Keyboard Backlight Settings (Keyboard backlight equipped models) List of Topics Changing the Button Assignment (VAIO Button) Entering Characters with Touch Screen Operations (Touch screen equipped models) Combinations and Functions with the Fn Key Go to Page Top © 2013 Sony Corporation...
  • Page 180 You might be looking for the following topics: List of Topics Using the Touch Pad Enabling/Disabling the Touch Pad Enabling/Disabling the Gesture Function Disabling the Tapping Function on the Touch Pad Using the Touch Pad Go to Page Top © 2013 Sony Corporation...
  • Page 181 Personal Computer Search E Series SVE14A3 Back Back to Top User Guide Display What should I do if captured images contain dropped frames and How to Use audio interruptions? Troubleshooting What should I do if captured images flicker? Hardware What should I do if my computer screen goes blank? Apps What should I do if videos are not displayed on the computer screen? Network / Internet...
  • Page 182 Changing the Graphics/Performance Settings About the Touch Screen (Touch screen equipped models) How to Use the Touch Screen (Touch screen equipped models) Notes on Using the Touch Screen (Touch screen equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 183 You might be looking for the following topics: List of Topics Using the Built-in Camera (Built-in camera equipped models) Using the Built-in Camera (Built-in camera equipped models) Notes on the Built-in Camera (Built-in camera equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 184 Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device List of Topics Connecting a TV with an HDMI Input Port Playing Blu-ray 3D(TM) Disc Media on a 3D TV (Blu-ray Disc(TM) Drive equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 185 About the Network (LAN) About a Security Key for Wi-Fi(R) (Wireless LAN) About the Internet Connection Services Connecting to the Internet with a Wired Connection About the Wi-Fi(R) (Wireless LAN) Standards About the Network (LAN) Go to Page Top © 2013 Sony Corporation...
  • Page 186 About the Internet Connection Services About the Wi-Fi(R) (Wireless LAN) Standards Stopping Wi-Fi(R) (Wireless LAN) Communications Disabling the Wi-Fi(R) (Wireless LAN) Function Notes on Using the Wi-Fi(R) (Wireless LAN) Function Starting Wi-Fi(R) (Wireless LAN) Communications Go to Page Top © 2013 Sony Corporation...
  • Page 187 Notes on Using "Memory Stick" Formatting "Memory Stick" Backup / Recovery About "Memory Stick" Security Compatible "Memory Stick" Inserting "Memory Stick" Peripheral Devices Removing "Memory Stick" Removing SD Memory Cards List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 188 You might be looking for the following topics: About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications About BLUETOOTH(R) Security Notes on Using the BLUETOOTH(R) Function Go to Page Top © 2013 Sony Corporation...
  • Page 189 You might be looking for the following topics: Apps Charging a USB Device Network / Internet Connecting a USB Device Charging a USB Device Backup / Recovery Connecting a USB Device Security Go to Page Top Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 190 You might be looking for the following topics: Security Creating/Changing/Removing Your Windows Password Peripheral Devices Setting/Changing the Power-on Password Removing the Power-on Password List of Topics Creating/Changing/Removing Your Windows Password Setting/Changing the Power-on Password Removing the Power-on Password Go to Page Top © 2013 Sony Corporation...
  • Page 191 Backup / Recovery About the ASSIST Button Security Booting Your VAIO Computer from External Devices About the ASSIST Button Peripheral Devices Setting/Changing the Power-on Password Removing the Power-on Password List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 192 Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV Adjusting the Microphone Volume Adjusting the Speakers Volume Adjusting the Volume in Windows Changing the Sound Output Device Go to Page Top © 2013 Sony Corporation...
  • Page 193 You might be looking for the following topics: Network / Internet Connecting an External Microphone (Microphone jack equipped models) Backup / Recovery Adjusting the Microphone Volume Security Go to Page Top Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 194 Why do sound interruptions and/or dropped frames occur when I play How to Use high-definition videos, such as those recorded with the AVCHD digital video camcorder? Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 195 Changing the Graphics/Performance Settings About the Touch Screen (Touch screen equipped models) How to Use the Touch Screen (Touch screen equipped models) Notes on Using the Touch Screen (Touch screen equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 196 Search...
  • Page 197 Troubleshooting What should I do if my game app does not work or it keeps crashing? Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 198 About the Network (LAN) About a Security Key for Wi-Fi(R) (Wireless LAN) About the Internet Connection Services Connecting to the Internet with a Wired Connection About the Wi-Fi(R) (Wireless LAN) Standards About the Network (LAN) Go to Page Top © 2013 Sony Corporation...
  • Page 199 About the Internet Connection Services About the Wi-Fi(R) (Wireless LAN) Standards Stopping Wi-Fi(R) (Wireless LAN) Communications Disabling the Wi-Fi(R) (Wireless LAN) Function Notes on Using the Wi-Fi(R) (Wireless LAN) Function Starting Wi-Fi(R) (Wireless LAN) Communications Go to Page Top © 2013 Sony Corporation...
  • Page 200 You might be looking for the following topics: About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications About BLUETOOTH(R) Security Notes on Using the BLUETOOTH(R) Function Go to Page Top © 2013 Sony Corporation...
  • Page 201 Removing Recovery Content to Free up Disk Space Refreshing Your VAIO Computer About Recovery Recovering from Recovery Media Creating Recovery Media Checking the Volume of the Recovery Area Notes on Recovery About the ASSIST Button Go to Page Top © 2013 Sony Corporation...
  • Page 202 You might be looking for the following topics: Security Creating/Changing/Removing Your Windows Password Peripheral Devices Setting/Changing the Power-on Password Removing the Power-on Password List of Topics Creating/Changing/Removing Your Windows Password Setting/Changing the Power-on Password Removing the Power-on Password Go to Page Top © 2013 Sony Corporation...
  • Page 203 Backup / Recovery About the ASSIST Button Security Booting Your VAIO Computer from External Devices About the ASSIST Button Peripheral Devices Setting/Changing the Power-on Password Removing the Power-on Password List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 204 You might be looking for the following topics: Network / Internet Charging a USB Device Backup / Recovery Connecting a USB Device Charging a USB Device Security Connecting a USB Device Peripheral Devices Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 205 What should I do if my VAIO computer does not recognize the USB How to Use device? Troubleshooting What should I do if I cannot print a document? Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 206 Start screen.) Setup Go to Page Top Network / Internet Connections Related Topic Settings About the Start Screen and Menu Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 207 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide About the Start Screen and Menu How to Use You can add shortcuts to apps, the desktop, and websites that you use the most. Overview Windows 8: The Basics Parts Description Setup Network / Internet...
  • Page 208 Go to Page Top Search © 2013 Sony Corporation...
  • Page 209 List of Topics Press the (Windows) key and the C key at the same time. Go to Page Top Related Topic About the Start Screen and Menu Searching/Starting Apps, Settings, or Files Go to Page Top © 2013 Sony Corporation...

  • Page 210: Opening Control Panel

    Opening the Charms open the charms.) Playback 2. Select Apps. Backup / Recovery 3. Enter "Control Panel" in the search box. Security 4. Select Control Panel. Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 211 Your VAIO computer will restart. Connections Go to Page Top Settings Playback Related Topic Backup / Recovery Turning on Your VAIO Computer Security Shutting Down Your VAIO Computer Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 212 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Shutting Down Your VAIO Computer How to Use Properly shut down your VAIO computer to avoid losing unsaved data. Windows 8: The Basics 1. Save your data and close all running apps. Parts Description 2.
  • Page 213 Related Topic Search Turning on Your VAIO Computer Restarting Your VAIO Computer Using Sleep Mode Notes on Using the Power Source Go to Page Top © 2013 Sony Corporation...

  • Page 214: Using Sleep Mode

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Using Sleep Mode How to Use In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay on to retain the computer’s state including data you are working on.
  • Page 215 Searching/Starting Apps, Settings, or Files. Go to Page Top Related Topic Notes on Using the Power Source Notes on Sleep Mode Extending the Battery Life Changing the Rapid Wake (Sleep Mode) Settings Go to Page Top © 2013 Sony Corporation...
  • Page 216 1. Open the charms and select the Settings charm. (See Opening the Charms to open the charms.) Playback 2. Select Power and Sleep, Shut down, or Restart. Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 217 Apps below the search box in step 2. List of Topics Go to Page Top Related Topic Opening the App Menu Viewing Running Apps Closing Apps Switching Apps Installing Apps from Windows Store Go to Page Top © 2013 Sony Corporation...
  • Page 218 To display the currently running apps, see Viewing Running Apps. List of Topics Go to Page Top Related Topic Searching/Starting Apps, Settings, or Files Opening the App Menu Viewing Running Apps Closing Apps Installing Apps from Windows Store Go to Page Top © 2013 Sony Corporation...
  • Page 219 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Viewing Running Apps How to Use You can view running apps by displaying the list on the Start screen. See About the Start Screen and Menu for more information. Windows 8: The Basics Parts Description Setup...
  • Page 220 Opening the App Menu Closing Apps Search Switching Apps Installing Apps from Windows Store Go to Page Top © 2013 Sony Corporation...

  • Page 221: Opening The App Menu

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Opening the App Menu How to Use Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Windows 8: The Basics Touch operation (Touch screen equipped models) Parts Description...
  • Page 222 Installing Apps from Windows Store Search Go to Page Top © 2013 Sony Corporation...
  • Page 223 4. Follow the on-screen instructions to install the app. Other Operations Go to Page Top Notifications Troubleshooting Related Topic Searching/Starting Apps, Settings, or Files List of Topics Opening the App Menu Closing Apps Switching Apps Go to Page Top © 2013 Sony Corporation...

  • Page 224: Closing Apps

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Closing Apps How to Use You can close currently running apps by following the instruction below. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery...
  • Page 225 Viewing Running Apps Search Opening the App Menu Switching Apps Installing Apps from Windows Store Go to Page Top © 2013 Sony Corporation...

  • Page 226: Switching User Accounts

    Users in the left pane. To open the charms, see Opening the Charms. Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 227 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Parts and Controls on the Front How to Use Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Windows 8: The Basics Parts Description Setup Network / Internet...
  • Page 228 Search 1. Ambient light sensor (Changing the LCD Brightness) Drive eject button (Inserting/Removing a Disc (Optical disc drive equipped models)) 3. ASSIST button (About the ASSIST Button) 4. WEB button (Launching the Web Browser (WEB Button) (WEB Button equipped models)) 5.
  • Page 229 Related Topic Search Parts and Controls on the Sides Parts and Controls on the Bottom Go to Page Top © 2013 Sony Corporation...
  • Page 230 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Parts and Controls on the Sides How to Use Describes the features on the sides of the VAIO computer, such as connection ports. Windows 8: The Basics Parts Description Setup Network / Internet...
  • Page 231 (Inserting/Removing a Disc (Optical disc drive equipped models)) 5. Manual eject hole 6. Security slot Go to Page Top Related Topic Parts and Controls on the Front Parts and Controls on the Bottom Go to Page Top © 2013 Sony Corporation...
  • Page 232 Modules) Settings Playback Go to Page Top Backup / Recovery Related Topic Security Parts and Controls on the Front Other Operations Parts and Controls on the Sides Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 233: Adding And Removing Memory Modules

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Adding and Removing Memory Modules How to Use If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules.
  • Page 234 If the amount of indicated system memory is correct, memory module installation was successful. To check the system information, see Viewing the System Information. Go to Page Top Related Topic Notes on Adding and Removing Memory Modules Go to Page Top © 2013 Sony Corporation...
  • Page 235 List of Topics your VAIO computer. Sony does not guarantee that third party memory modules will work in your VAIO computer. For information on third party memory modules, consult the respective sales dealers.
  • Page 236 Use a screwdriver that matches the size of the screw (such as a miniature screwdriver). Do not remove or loosen screws that are not specified to be removed. Go to Page Top Related Topic Adding and Removing Memory Modules Viewing the System Information Go to Page Top © 2013 Sony Corporation...

  • Page 237: Ergonomic Considerations

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Setting Up an Appropriate Work Environment How to Use This topic describes where to or not to place your VAIO computer and ergonomic instructions. Windows 8: The Basics Where to place your VAIO computer Parts Description When placing your VAIO computer, ensure that:...
  • Page 238 Do not drop or hit your VAIO computer. Even a slight shock or vibration may cause a hard disk malfunction. Do not place your VAIO computer in an unstable position. Go to Page Top © 2013 Sony Corporation...
  • Page 239 No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD. See Recovering from the Playback Recovery Area for more information. Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 240 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Turning on Your VAIO Computer How to Use Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning Windows 8: The Basics Parts Description...
  • Page 241 Notes on Using the Battery Pack Connecting a Power Source Search Shutting Down Your VAIO Computer Restarting Your VAIO Computer Notes on Using the Power Source Go to Page Top © 2013 Sony Corporation...
  • Page 242 VAIO computer. To open the desktop, see Opening the Desktop. Security Go to Page Top Other Operations Notifications Related Topic Troubleshooting Charge Indicator Status List Checking the Battery Charge Capacity Extending the Battery Life List of Topics Go to Page Top © 2013 Sony Corporation...

  • Page 243: Connecting A Power Source

    Related Topic Installing the Battery Pack Charging the Battery Pack Notes on Using the Battery Pack Turning on Your VAIO Computer Shutting Down Your VAIO Computer Notes on Using the Power Source Go to Page Top © 2013 Sony Corporation...

  • Page 244: Installing The Battery Pack

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Installing the Battery Pack How to Use Install the battery pack into the battery compartment of your VAIO computer. Windows 8: The Basics 1. Turn off your VAIO computer, disconnect the power cord and all connection cables, and close the LCD screen lid.
  • Page 245 Charging the Battery Pack Search Notes on Using the Battery Pack Go to Page Top © 2013 Sony Corporation...
  • Page 246 List of Topics Be sure to turn off the computer before removing the battery pack. Go to Page Top Related Topic Notes on Using the Battery Pack Shutting Down Your VAIO Computer Go to Page Top © 2013 Sony Corporation...
  • Page 247 The supplied battery pack is designed specifically for your VAIO computer. Parts Description For your safety, only use the supplied battery pack or an optional battery pack Setup that is specified by Sony. For safety reasons, battery charging may be suspended at higher or lower Network / Internet temperatures.
  • Page 248 Search Related Topic Notes on Using the Power Source Go to Page Top © 2013 Sony Corporation...
  • Page 249 Other Operations Go to Page Top Notifications Troubleshooting Related Topic List of Topics About the Wi-Fi(R) (Wireless LAN) Standards Starting Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Go to Page Top © 2013 Sony Corporation...
  • Page 250 VAIO computer. In such a case, follow the Notifications on-screen instructions. Troubleshooting Hint To start the antivirus app, see Searching/Starting Apps, Settings, or Files. List of Topics Refer to the help file included with your app for more information. Go to Page Top © 2013 Sony Corporation...
  • Page 251 Settings Go to Page Top Playback Backup / Recovery Related Topic Security Connecting to the Internet with a Wired Connection Starting Wi-Fi(R) (Wireless LAN) Communications Other Operations Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 252 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Connecting to the Internet with a Wired Connection How to Use Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.
  • Page 253 Go to Page Top Search © 2013 Sony Corporation...
  • Page 254 Even when your VAIO computer is off, pressing the WEB button starts Windows, Windows 8: The Basics and launches the web browser. Parts Description Go to Page Top Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 255 Security Go to Page Top Other Operations Notifications Related Topic Troubleshooting Starting Wi-Fi(R) (Wireless LAN) Communications Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 256 About the Wi-Fi(R) (Wireless LAN) Standards Other Operations Starting Wi-Fi(R) (Wireless LAN) Communications Notifications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Disabling the Wi-Fi(R) (Wireless LAN) Function Troubleshooting Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 257 Airplane mode. Troubleshooting Go to Page Top List of Topics Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Starting Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Go to Page Top © 2013 Sony Corporation...
  • Page 258 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Notes on Using the Wi-Fi(R) (Wireless LAN) Function How to Use Before using the Wi-Fi function, read the following precautions for correct use. In some countries or regions, using the Wi-Fi products may be restricted by the Windows 8: The Basics local regulations.
  • Page 259 AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA. Go to Page Top Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Starting Wi-Fi(R) (Wireless LAN) Communications Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the BLUETOOTH(R) Function Go to Page Top © 2013 Sony Corporation...
  • Page 260 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Starting Wi-Fi(R) (Wireless LAN) Communications How to Use You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied). Before using Wi-Fi, make sure a Wi-Fi access point is on and operating. Windows 8: The Basics Parts Description 1.
  • Page 261 Go to Page Top Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function About a Security Key for Wi-Fi(R) (Wireless LAN) Go to Page Top © 2013 Sony Corporation...
  • Page 262 Go to Page Top Settings Playback Related Topic Backup / Recovery About the Internet Connection Services Security Starting Wi-Fi(R) (Wireless LAN) Communications Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 263 In addition, procedures to connect and use an external drive vary depending on Troubleshooting the drive you use. Refer to the manual that came with your external drive for more information. List of Topics Go to Page Top Related Topic Connecting a USB Device Go to Page Top © 2013 Sony Corporation...
  • Page 264 The function to adjust the screen resolution may be disabled depending on the selected resolution. List of Topics Go to Page Top Related Topic Connecting a TV with an HDMI Input Port Selecting Display Modes Go to Page Top © 2013 Sony Corporation...
  • Page 265 A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The residual image disappears after a while. You can use a screen saver to prevent residual images. Go to Page Top © 2013 Sony Corporation...
  • Page 266 Other Operations Note Notifications If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver Troubleshooting provided by Sony for updates.
  • Page 267 Using the Multiple Monitors Function Changing the Resolution (Size) of the Screen Image Search Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Connecting an External Display or Projector Go to Page Top © 2013 Sony Corporation...

  • Page 268: Selecting Display Modes

    Notifications Go to Page Top Troubleshooting Related Topic List of Topics Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Connecting an External Display or Projector Go to Page Top © 2013 Sony Corporation...
  • Page 269 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Connecting an External Display or Projector How to Use You can connect an external display (such as a computer display or a projector) to your VAIO computer with a display cable (not supplied). Refer to the manual that came with your external display or projector for more Windows 8: The Basics information on installation and use.
  • Page 270 Go to Page Top Search © 2013 Sony Corporation...
  • Page 271 List of Topics Go to Page Top Related Topic Changing the Resolution (Size) of the Screen Image Selecting Display Modes Connecting a TV with an HDMI Input Port Connecting an External Display or Projector Go to Page Top © 2013 Sony Corporation...
  • Page 272 When the USB charging settings are enabled, you cannot use the remote wake- up function on the USB device connected to the USB port that supports USB Notifications charging. Troubleshooting Hint The USB charging settings are disabled by default. List of Topics Go to Page Top © 2013 Sony Corporation...

  • Page 273: Connecting A Usb Device

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Connecting a USB Device How to Use You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer. Installation of the device driver supplied with the USB device may be required Windows 8: The Basics when connecting.
  • Page 274 SuperSpeed: Transfer rate of 5 Gbps. Search Go to Page Top Related Topic Connecting an External Drive Charging a USB Device Go to Page Top © 2013 Sony Corporation...
  • Page 275 List of Topics Go to Page Top Related Topic Changing the Sound Output Device Changing the Resolution (Size) of the Screen Image Connecting a TV with an HDMI Input Port Go to Page Top © 2013 Sony Corporation...
  • Page 276 Refer to the manual that came with your microphone. Troubleshooting If microphone feedback occurs, move the microphone away from your speakers. List of Topics Go to Page Top Related Topic Adjusting the Microphone Volume Connecting External Speakers or Headphones Go to Page Top © 2013 Sony Corporation...
  • Page 277 OK. Troubleshooting Go to Page Top List of Topics Related Topic Connecting External Speakers or Headphones Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV Go to Page Top © 2013 Sony Corporation...
  • Page 278 Troubleshooting Go to Page Top List of Topics Related Topic Adjusting the Speakers Volume Connecting an External Microphone (Microphone jack equipped models) Changing the Sound Output Device Adjusting the Volume in Windows Go to Page Top © 2013 Sony Corporation...
  • Page 279 Notifications Go to Page Top Troubleshooting Related Topic List of Topics Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security Go to Page Top © 2013 Sony Corporation...
  • Page 280 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Communicating with Another BLUETOOTH(R) Device such as a Mouse How to Use You can connect BLUETOOTH devices to your VAIO computer. Windows 8: The Basics For details on BLUETOOTH communication, see About the BLUETOOTH(R) Function.
  • Page 281 Windows Help and Support), and enter "BLUETOOTH" in the search box. Go to Page Top Related Topic About the BLUETOOTH(R) Function Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security Go to Page Top © 2013 Sony Corporation...
  • Page 282 Backup / Recovery Security Related Topic Other Operations About the BLUETOOTH(R) Function Notifications Communicating with Another BLUETOOTH(R) Device such as a Mouse Notes on Using the BLUETOOTH(R) Function Troubleshooting Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 283 About the BLUETOOTH(R) Function Backup / Recovery Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications Security Notes on Using the BLUETOOTH(R) Function Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 284 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Notes on Using the BLUETOOTH(R) Function How to Use Before using the BLUETOOTH function, read the following precautions for correct use. Windows 8: The Basics In some countries or regions, using the BLUETOOTH function may be restricted Parts Description by the local regulations.
  • Page 285 Go to Page Top Related Topic About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications About BLUETOOTH(R) Security Notes on Using the Wi-Fi(R) (Wireless LAN) Function Go to Page Top © 2013 Sony Corporation...
  • Page 286 Simultaneous use of xLOUD/Clear Phase and Dolby Home Theater v4 is not Playback possible. Backup / Recovery Go to Page Top Security Related Topic Other Operations Adjusting the Speakers Volume Notifications Adjusting the Volume in Windows Troubleshooting Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 287 7. Select OK. Security Go to Page Top Other Operations Notifications Related Topic Troubleshooting Connecting an External Microphone (Microphone jack equipped models) Adjusting the Speakers Volume List of Topics Adjusting the Volume in Windows Go to Page Top © 2013 Sony Corporation...
  • Page 288 Go to Page Top Playback Backup / Recovery Related Topic Security Adjusting the Volume in Windows Other Operations Adjusting the Microphone Volume Connecting External Speakers or Headphones Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 289 Settings Go to Page Top Playback Related Topic Backup / Recovery Adjusting the Speakers Volume Security Adjusting the Microphone Volume Other Operations Connecting External Speakers or Headphones Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 290 LCD brightness. Backup / Recovery Go to Page Top Security Other Operations Related Topic Notifications Parts and Controls on the Front Changing the LCD Brightness Troubleshooting Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 291 Connections Go to Page Top Settings Playback Related Topic Backup / Recovery Adjusting the LCD Brightness Automatically Security Combinations and Functions with the Fn Key Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 292 Other Operations Go to Page Top Notifications Troubleshooting Related Topic Connecting an External Display or Projector List of Topics Connecting a TV with an HDMI Input Port Notes on the LCD screen Go to Page Top © 2013 Sony Corporation...

  • Page 293: How To Use The Touch Screen (Touch Screen)

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide How to Use the Touch Screen (Touch screen equipped models) How to Use You can tap the touch screen or make a simple motion with your fingers to operate Windows 8: The Basics your VAIO computer.
  • Page 294 To select by swiping Slide your finger in short distance in the direction that the screen does not scroll. You can select an item, such as an app tile or a picture. Go to Page Top © 2013 Sony Corporation...
  • Page 295 3. If a message appears and recommends signing out, select Sign out now. Settings 4. Sign in again. The text font size for Windows changes. Playback Go to Page Top Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 296 Backup / Recovery Keep the touch screen clean for good touch sensitivity. Dirt may cause damage or a malfunction. Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 297 Depending on video or image apps, you can manually switch the graphics Network / Internet accelerator for each app. See Changing the Graphics/Performance Settings more information. Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 298 Network / Internet 2. Select the button on the right side of your desired app. Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 299 Backup / Recovery Notes on Adding and Removing Memory Modules Adding and Removing Memory Modules Security Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 300: Customizing Your Vaio Computer

    Connections Some of the items will not be visible if you sign in as a user without administrative rights. Settings Go to Page Top Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 301 Backup / Recovery If an AC adapter is supplied with the external device, be sure to connect it to an AC power source in advance. Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 302 You can also start VAIO Update from VAIO Care (Desktop). Playback Go to Page Top Backup / Recovery Security Related Topic Other Operations Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 303 Troubleshooting Go to Page Top List of Topics Related Topic Recovering from the Recovery Area Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Go to Page Top © 2013 Sony Corporation...
  • Page 304 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Updating Your VAIO Computer How to Use Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. Windows 8: The Basics Note Parts Description To perform the update settings below, your VAIO computer must be connected...
  • Page 305 Go to Page Top Search © 2013 Sony Corporation...
  • Page 306 Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Other Operations Recovering from the Recovery Area Backing Up Your Data when You cannot Start Windows Notifications Restoring Your Data with VAIO Data Restore Tool Troubleshooting Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 307 Ambient light intensity is measured by the ambient light sensor. Blocking the ambient light sensor may turn on the keyboard backlight. Other Operations Go to Page Top Notifications Troubleshooting Related Topic Parts and Controls on the Front List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 308 2. Change the current task to your desired one. You can select a task from the list. Network / Internet 3. Select OK. Connections Go to Page Top Settings Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 309: Using The Touch Pad

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Using the Touch Pad How to Use By sliding your finger on the touch pad, you can move the pointer on the computer screen. With the pointer on your desired item or object, press the left button zone or the Windows 8: The Basics right button zone to execute various commands or display menus.
  • Page 310 screen. Search To back or forward without moving the pointer While viewing websites, pictures, etc., put three fingers on the touch pad and slide them from side to side to perform the back/forward operation without moving the pointer. To zoom in or out While viewing websites, pictures, etc., pinch on the touch pad with two fingers for zooming.
  • Page 311 VAIO Control Center, see Searching/Starting Apps, Settings, or Files. Search Go to Page Top Related Topic Enabling/Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling/Disabling the Gesture Function Go to Page Top © 2013 Sony Corporation...
  • Page 312 Go to Page Top Settings Playback Related Topic Backup / Recovery Using the Touch Pad Security Disabling the Tapping Function on the Touch Pad Enabling/Disabling the Gesture Function Other Operations Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 313 Select the check box to enable the function or clear it to disable the function. Notifications Go to Page Top Troubleshooting Related Topic List of Topics Using the Touch Pad Enabling/Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad Go to Page Top © 2013 Sony Corporation...
  • Page 314 Connections Settings Go to Page Top Playback Related Topic Backup / Recovery Using the Touch Pad Security Enabling/Disabling the Touch Pad Other Operations Enabling/Disabling the Gesture Function Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 315 Notifications Go to Page Top Troubleshooting Related Topic List of Topics Using Sleep Mode Notes on Using the Power Source Notes on Using the Battery Pack Go to Page Top © 2013 Sony Corporation...
  • Page 316 Network / Internet Notes on the AC adapter Connections Use the AC adapter supplied with your VAIO computer or with genuine Sony products. Do not use any other AC adapter as it may cause a malfunction. Settings Do not connect the AC adapter to a power conversion device such as a travel Playback power converter.

  • Page 317: Selecting A Power Plan

    The power status icon indicates what kind of power source your VAIO computer is currently using, and you can see the computer’s power status by selecting Other Operations this icon. Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 318 If you forget the password, you cannot boot up your VAIO computer. You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged.)
  • Page 319 Go to Page Top Search Related Topic Removing the Power-on Password Creating/Changing/Removing Your Windows Password What should I do if I forget the power-on password to start my VAIO computer? Go to Page Top © 2013 Sony Corporation...
  • Page 320 Other Operations Go to Page Top Notifications Troubleshooting Related Topic List of Topics Setting/Changing the Power-on Password What should I do if I forget the power-on password to start my VAIO computer? Go to Page Top © 2013 Sony Corporation...
  • Page 321 Refer to Windows Help and Support (Opening Windows Help and Support) List of Topics for more information on the Windows password. Go to Page Top Related Topic Setting/Changing the Power-on Password Go to Page Top © 2013 Sony Corporation...
  • Page 322 Hint The apps installed on your VAIO computer vary depending on the computer’s configurations. List of Topics Go to Page Top Related Topic Notes on the Built-in Camera (Built-in camera equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 323 List of Topics and Controls on the Front for the location. Go to Page Top Related Topic Supported Discs (Optical disc drive equipped models) About Region Codes (Optical disc drive equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 324 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Supported Discs (Optical disc drive equipped models) How to Use This topic explains media types that are playable/recordable on your VAIO computer. The installed optical disc drive varies depending on the model you purchased. Windows 8: The Basics Check the specifications before use.
  • Page 325 CD-ROM Search DVD-ROM BD-ROM For Blu-ray Disc(TM) ROM Drive with DVD SuperMulti equipped models The optical disc drive supports playback and/or recording of the following media. Playback and recording CD-R/RW*1 DVD-R/RW DVD+R/RW DVD+R DL (Double Layer) DVD-R DL (Dual Layer) DVD-RAM*2*3 Playback only CD-ROM...
  • Page 326 Refer to the help file included with the app for more information. It is recommended that you use Sony branded media: DVD+R, DVD+RW, DVD- R, DVD-RW, CD-R, CD-RW, BD-R, or BD-RE. You cannot write data to DVD-RW media (6x writing) unless your optical disc drive supports at least 6x writing for DVD-RW media.
  • Page 327 Related Topic Search About Region Codes (Optical disc drive equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 328 VAIO computer. List of Topics Go to Page Top Related Topic Supported Discs (Optical disc drive equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 329 Refer to the manual that came with your 3D TV for detailed information on the 3D function. Go to Page Top Related Topic Connecting a TV with an HDMI Input Port Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Selecting Display Modes Go to Page Top © 2013 Sony Corporation...
  • Page 330 To perform custom recovery, select Tools and Start advanced recovery wizard. Troubleshooting Go to Page Top List of Topics Related Topic About Recovery Creating Recovery Media Recovering from Recovery Media Notes on Recovery Go to Page Top © 2013 Sony Corporation...
  • Page 331 Recover or maintain your system screen appears. 6. Select Tools and Remove recovery partition. List of Topics 7. Follow the on-screen instructions. Go to Page Top Related Topic Creating Other Drives (Modifying Partitions) Creating Partitions Go to Page Top © 2013 Sony Corporation...
  • Page 332 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Refreshing Your VAIO Computer How to Use If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows. Refresh the computer by following these steps.
  • Page 333 Desktop apps that you installed after the purchase will be erased. Go to Page Top Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery Go to Page Top © 2013 Sony Corporation...
  • Page 334 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide About Recovery How to Use Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained.
  • Page 335 Create the Recovery Media immediately after the computer is ready for use. Go to Page Top Related Topic Creating Recovery Media Refreshing Your VAIO Computer Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery Go to Page Top © 2013 Sony Corporation...
  • Page 336 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Recovering from Recovery Media How to Use If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer. However, recovering the computer using the Recovery Media will take longer than Windows 8: The Basics using the recovery area.
  • Page 337 © 2013 Sony Corporation Search...

  • Page 338: Creating Recovery Media

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Creating Recovery Media How to Use Follow the instructions below to create Recovery Media. You can use DVDs, Blu-ray Disc, or a USB flash drive as Recovery Media. However, it is recommended that you use DVD-R media, because data can be Windows 8: The Basics accidently deleted from a USB flash drive.
  • Page 339 Refer to the help file included with VAIO Care before using a USB flash drive as Recovery Media. Go to Page Top Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery Go to Page Top © 2013 Sony Corporation...
  • Page 340 The volume of the recovery area and the total volume of the C: drive are Playback displayed in the Disk 0 row in the center pane. Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 341 Do not stop the recovery process until the process is complete. If you have forgotten the password and cannot start the recovery process, Playback contact an authorized Sony service/support center to reset it. A reset fee will be charged. Backup / Recovery...
  • Page 342 Restoring Your Data with VAIO Data Restore Tool Playback Restoring System Files Using the Restore Point when You cannot Start Windows Backup / Recovery Go to Page Top Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 343 To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool.
  • Page 344 Search Sony assumes no liabilities for any loss of your data arising out of the backup process. Use the power cord or the AC adapter to power your VAIO computer while using VAIO Care (Rescue Mode) : Recover or maintain your system.
  • Page 345 List of Topics Related Topic About Backup About Types of Backup Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Go to Page Top © 2013 Sony Corporation...
  • Page 346 Restoring Your Data with VAIO Data Restore Tool Security Creating a Restore Point Restoring System Files Using the Restore Point when You cannot Start Other Operations Windows Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 347 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide About Types of Backup How to Use You can use the Windows Backup and Restore feature to back up your valuable data. There are several types of backup to meet your needs, as described below. Windows 8: The Basics Parts Description Backing up files...
  • Page 348 About Backup Backing Up Your Data when You cannot Start Windows Search Restoring Your Data with VAIO Data Restore Tool Restoring System Files Using the Restore Point when You cannot Start Windows Go to Page Top © 2013 Sony Corporation...
  • Page 349 To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool specified by the app you used to Other Operations import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool. Notifications...
  • Page 350 Search...

  • Page 351: Creating Partitions

    If you are signed in to your VAIO computer as a standard user, you may be Troubleshooting prompted to enter an administrator name and password. Go to Page Top List of Topics Related Topic Creating Other Drives (Modifying Partitions) Removing Recovery Content to Free up Disk Space Go to Page Top © 2013 Sony Corporation...
  • Page 352 Some models may have D: drive as the factory default setting. Settings Go to Page Top Playback Related Topic Backup / Recovery Creating Partitions Security Removing Recovery Content to Free up Disk Space Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 353 If the battery life has become short, replace the battery pack with a new one Parts Description specified by Sony. Refer to the help file for more information on battery charge status and capacity decrease. Setup Network / Internet 1.
  • Page 354 Playback Go to Page Top Backup / Recovery Security Related Topic Other Operations Charging the Battery Pack Checking the Battery Charge Capacity Notifications Extending the Battery Life Troubleshooting Go to Page Top List of Topics © 2013 Sony Corporation...

  • Page 355: Extending The Battery Life

    Security Go to Page Top Other Operations Notifications Related Topic Checking the Battery Charge Capacity Troubleshooting Charging the Battery Pack Notes on Using the Battery Pack List of Topics Using Sleep Mode Go to Page Top © 2013 Sony Corporation...

  • Page 356: Changing The Rapid Wake (Sleep Mode) Settings

    Sleep mode. When you use the Hibernate mode, you need to disable Rapid Wake. Troubleshooting Go to Page Top List of Topics Related Topic Using Sleep Mode Notes on Sleep Mode Go to Page Top © 2013 Sony Corporation...
  • Page 357 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Notes on Using SD Memory Cards How to Use Before using SD memory cards, read the following precautions for correct use. Keep an SD memory card out of reach of children. There is a risk of swallowing Windows 8: The Basics Parts Description Do not touch the SD memory card connector with your finger or metal objects.
  • Page 358 In such a case, wait for a while before removing the memory card until it cools down. Go to Page Top Related Topic Inserting SD Memory Cards Removing SD Memory Cards Go to Page Top © 2013 Sony Corporation...
  • Page 359 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Inserting SD Memory Cards How to Use Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
  • Page 360 Related Topic Search Removing SD Memory Cards Notes on Using SD Memory Cards Go to Page Top © 2013 Sony Corporation...
  • Page 361 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Notes on Using "Memory Stick" How to Use Before using "Memory Stick", read the following precautions for correct use. Keep "Memory Stick" out of reach of children. There is a risk of swallowing it. Windows 8: The Basics Do not touch the "Memory Stick"...
  • Page 362 Keep "Memory Stick Micro" and "M2" Duo adaptors away from children. They are harmful if swallowed. Go to Page Top Related Topic About "Memory Stick" Compatible "Memory Stick" Inserting "Memory Stick" Removing "Memory Stick" Formatting "Memory Stick" Go to Page Top © 2013 Sony Corporation...

  • Page 363: Formatting "Memory Stick

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Formatting "Memory Stick" How to Use "Memory Stick" is formatted in the specific FAT format by default and is ready for use. Be sure to use the device that is designed to format the media and supports Windows 8: The Basics "Memory Stick"...
  • Page 364 About "Memory Stick" Compatible "Memory Stick" Search Inserting "Memory Stick" Removing "Memory Stick" Notes on Using "Memory Stick" Go to Page Top © 2013 Sony Corporation...
  • Page 365 Related Topic Connections Compatible "Memory Stick" Settings Inserting "Memory Stick" Playback Removing "Memory Stick" Formatting "Memory Stick" Backup / Recovery Notes on Using "Memory Stick" Security Go to Page Top Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 366 List of Topics Your VAIO computer has been tested and found compatible with any Sony branded "Memory Stick" of up to 32 GB, available as of September 2012.
  • Page 367 Related Topic Search About "Memory Stick" Inserting "Memory Stick" Removing "Memory Stick" Formatting "Memory Stick" Notes on Using "Memory Stick" Go to Page Top © 2013 Sony Corporation...
  • Page 368 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Inserting "Memory Stick" How to Use This topic explains how to insert "Memory Stick". Windows 8: The Basics 1. Locate the "Memory Stick" slot. Parts Description 2. Hold "Memory Stick" with the arrow pointing toward the slot, and carefully slide it into the slot until it clicks into place.
  • Page 369 Formatting "Memory Stick" Notes on Using "Memory Stick" Search Go to Page Top © 2013 Sony Corporation...
  • Page 370 The "Memory Stick" slot on your computer also works as an SD memory card Other Operations slot. Notifications Go to Page Top Troubleshooting Related Topic List of Topics About "Memory Stick" Compatible "Memory Stick" Inserting "Memory Stick" Formatting "Memory Stick" Notes on Using "Memory Stick" Go to Page Top © 2013 Sony Corporation...
  • Page 371 The SD slot on your computer also works as a "Memory Stick" slot. Settings Go to Page Top Playback Backup / Recovery Related Topic Security Inserting SD Memory Cards Other Operations Notes on Using SD Memory Cards Notifications Go to Page Top Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 372 Remove the sheet before use; otherwise the touch screen may not work Troubleshooting correctly. Some apps do not accept touch screen operations. List of Topics Go to Page Top Related Topic How to Use the Touch Screen (Touch screen equipped models) Go to Page Top © 2013 Sony Corporation...
  • Page 373 Network / Internet Hint Connections The on-screen Touch Keyboard appears automatically when you touch a text field. Settings Go to Page Top Playback Backup / Recovery Security Other Operations Notifications Troubleshooting List of Topics © 2013 Sony Corporation...

  • Page 374: Combinations And Functions With The Fn Key

    Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide Combinations and Functions with the Fn Key How to Use Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action. For example, to turn off the sound: Fn + (F2) Press and hold down the Fn...
  • Page 375 Moves the cursor to the top of a line or page. Hint For information on shortcut keys combined with the (Windows) key, etc., refer to Windows Help and Support (Opening Windows Help and Support). Go to Page Top © 2013 Sony Corporation...
  • Page 376 Do not rub the area too hard, as it can be easily scratched. Settings Go to Page Top Playback Related Topic Backup / Recovery Security Using the Built-in Camera (Built-in camera equipped models) Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 377 The writing process may take longer to complete than theoretically predicted because some apps write and verify data simultaneously. Sony assumes no liability for any loss or damage of any kind arising out of writing failure. Go to Page Top...
  • Page 378 Setup Network / Internet Connections Sony assumes no liability for any problems and damages to discs arising out of adhesive labels affixed to discs. Refer to the manual carefully that came with Settings the label app or label paper, and use the labels under your responsibility.
  • Page 379 Parts Description The following information is applicable to ENERGY STAR qualified products only. Setup As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency. Network / Internet The International ENERGY STAR Office Equipment Program is an international...
  • Page 380 Backup / Recovery The BLUETOOTH word mark and logos are registered trademarks owned by Security Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective Other Operations owners.
  • Page 381 "PlaceEngine" is a registered trademark of Koozyt, Inc. "PlaceEngine" was developed by Sony Computer Science Laboratories, Inc. and Search is licensed by Koozyt, Inc. "AVCHD" is a trademark of Panasonic Corporation and Sony Corporation. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

  • Page 382: Safety Information

    If your VAIO computer or the AC adapter becomes extraordinarily hot, turn off Security the computer, unplug the AC adapter, remove the battery pack if it is removable, and then contact an authorized Sony service/support center. Other Operations Notifications Power source Troubleshooting Do not place heavy objects on the power cord, or this could cause a fire.
  • Page 383 Go to Page Top Search © 2013 Sony Corporation...
  • Page 384 User Guide About the Software License How to Use This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product. Windows 8: The Basics...
  • Page 385 Do not use your VAIO computer in a place subject to extreme changes in Backup / Recovery temperature. Security Do not remove the storage device from your VAIO computer. Other Operations Go to Page Top Notifications Troubleshooting List of Topics © 2013 Sony Corporation...
  • Page 386 Solving Common Problems with Your VAIO Computer How to Use If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. Windows 8: The Basics Parts Description 1.
  • Page 387 List of Topics Do not use solvents such as benzine, acetone, alcohol, thinner, or commercially available cleaners, as these may cause damage to the LCD screen. Go to Page Top © 2013 Sony Corporation...
  • Page 388 List of Topics Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer. Make sure the battery pack is installed properly.
  • Page 389 Select Change settings that are currently unavailable, the Hibernate Troubleshooting check box, and Save changes. To open the Power Options window, see Selecting a Power Plan. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 390 Hibernate mode and eventually turns off. Connect the AC adapter to the computer or charge the battery pack. Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 391 Personal Computer Search E Series SVE14A3 Print Back Back to Top User Guide What should I do if I cannot turn off my VAIO computer? How to Use Follow any of these procedures to exit all running apps and then turn off your VAIO computer again.
  • Page 392 Go to Page Top Search © 2013 Sony Corporation...
  • Page 393 In such a case, reinstall the memory module. If you use a memory module other than the Sony branded memory module, contact the sales dealer or the manufacturer of the memory module.
  • Page 394 Search...
  • Page 395 If the problem persists, it means the installed battery is not compatible with your VAIO computer. Apps Remove the battery pack. Network / Internet Go to Page Top Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 396 ASSIST button while the computer is off to display the VAIO Care Rescue Mode screen, then select Start BIOS setup. Press the key to select the Security tab, change the Secure Boot setting to Disabled, and then restart the computer. Go to Page Top © 2013 Sony Corporation...
  • Page 397 You may have accidently pressed the ASSIST button rather than the (Power) button. Troubleshooting Exit VAIO Care Rescue Mode and locate the (Power) button on your VAIO computer. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 398: How To Use Running On Battery Power

    This is normal and does not indicate a malfunction. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 399: How To Use Incorrectly Installed, After Which My Vaio Computer

    If the problem persists, it is likely that the installed battery pack is not Network / Internet compatible with your VAIO computer or has failed. Turn off the computer, remove the battery pack, and then replace it with a new one specified by Sony. Backup / Recovery Go to Page Top...
  • Page 400 VAIO computer is high when you charge the battery pack, the charge Hardware current may be reduced. Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 401 VAIO computer, make Network / Internet sure if the player supports disc writing mode you selected. Backup / Recovery Go to Page Top Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 402 For instructions on how to uninstall the app, refer to the help file included with Peripheral Devices the app or Windows Help and Support (Opening Windows Help and Support). List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 403 You can write data to such media only once and cannot delete data on the media. Troubleshooting Supported Discs (Optical disc drive equipped models) for more information. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 404 If the problem persists, insert a thin, straight object (such as a paper clip) into the manual eject hole on the optical disc drive. Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 405 (Power) switch may cause loss of unsaved data. Security The touch pad may be disabled. See Why can't I use the touch pad? for more Peripheral Devices information. Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 406 To change the keyboard configuration, refer to Windows Help and Support (Opening Windows Help Hardware Support). Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 407 (Power) button for more Hardware than four seconds, or slide the (Power) switch to the right for more than four seconds. Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 408 Shift key). Press the Shift+Caps Lock keys to turn the Caps Lock indicator light on or off. Security Parts and Controls on the Front for the location. Peripheral Devices Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 409 To avoid unintentional operation, disable the tapping function. See Disabling the Tapping Function on the Touch Pad. Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 410 Alternatively, start VAIO Control Center, then disable the touch pad. To start Troubleshooting VAIO Control Center, see Searching/Starting Apps, Settings, or Files. Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 411 VAIO Control Center, see Searching/Starting Apps, Settings, or Files. Hardware If a mouse is connected to your VAIO computer, disconnect it. Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 412 This problem may occur while your VAIO computer is running on the power Apps saving plan, which reduces the CPU performance. See Selecting a Power Plan check the current power plan. Network / Internet Go to Page Top Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 413 Some apps offer adjustable parameters, such as brightness or power frequencies, to eliminate flicker noise. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 414 USB device, remove the battery pack, and wait about five minutes. Then, put them back in place and turn on your VAIO computer again. Go to Page Top © 2013 Sony Corporation...
  • Page 415 In such a case, stop video playback, press the Fn+F7 keys to select the computer screen as the display output, and then press the Enter key. Then, Network / Internet restart video playback. Backup / Recovery Go to Page Top Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 416: What Should I Do If Videos Are Not Displayed

    Security If you are playing a video stored on the memory card, copy it to the built-in Peripheral Devices storage device and then play the copied video. Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 417 Change the screen resolution of the connected TV or external display. Images may appear on the screen. See Changing the Resolution (Size) of the Screen Network / Internet Image for more information. Backup / Recovery Go to Page Top Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 418: How Do I Change The Lcd Brightness

    To adjust the LCD brightness of the connected external display, such as a Troubleshooting computer display or a TV, use the brightness control on the external display. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 419 This is normal and does not indicate a malfunction. Network / Internet If the problem persists, restart your VAIO computer. Backup / Recovery Go to Page Top Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 420 1920x1080 or 1280x720, images are not displayed in Network / Internet You should also refer to the manual that came with your 3D TV for more information on 3D playback. Backup / Recovery Go to Page Top Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 421 Refer to Windows Help and Support (Opening Windows Help and Support) for more information on how to change the text size. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 422 Apps on the configuration of the computer. Network / Internet Go to Page Top Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 423 Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key. See Selecting Display Modes for more information. Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 424 Notes on the Built-in Camera (Built-in camera equipped models) for more information on how to clean the camera. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 425 The video input may be suspended momentarily if: A shortcut key with the Fn key is used. Troubleshooting The CPU load increases. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 426 If a connection utility app is installed, Windows may fail to configure the Wi-Fi settings. Be sure to take a note of your settings, (such as security keys) before List of Topics uninstalling. Go to Page Top © 2013 Sony Corporation...
  • Page 427 You can find the physical address (MAC address) in the Physical Address field Apps under Wireless LAN adapter Wi-Fi. To open Command Prompt, see Searching/Starting Apps, Settings, or Files. Network / Internet Go to Page Top Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 428 The 2.4 GHz frequency band, on which Wi-Fi operates, is used by various devices and apparatus. If you use a microwave oven while communicating via Wi-Fi, data transfer rate may slow down, communication range may narrow, or communication may be interrupted. Go to Page Top © 2013 Sony Corporation...
  • Page 429 You can find the key in the setting screen of your access point. Refer to the manual that came with your access point for more information. Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 430 Move your VAIO computer away from obstructions or closer to any access point you may be using. Open the charms and select the Settings charm and (the network icon). Check that your access point is displayed. To open the charms, see Opening the Charms. Go to Page Top © 2013 Sony Corporation...
  • Page 431 Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off. Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 432 If you switch users without signing out from your system, BLUETOOTH devices will not work. Troubleshooting Be sure to sign out before switching users. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 433 Select the Options tab and make sure that the Allow Bluetooth devices to find this computer check box is selected. Peripheral Devices To open the desktop, see Opening the Desktop. Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 434 Turn off Airplane mode and change the Bluetooth setting under Wireless Network / Internet devices to On. To open the charms, see Opening the Charms. Backup / Recovery Go to Page Top Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 435: How To Use Standard User Account

    The BLUETOOTH function may not be available to a user with a standard user Troubleshooting account on your VAIO computer. Sign in to the computer as a user with administrative rights. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 436 The BLUETOOTH device with which you want to communicate supports Security BLUETOOTH high speed technology. Both the Wi-Fi(R) (Wireless LAN) and BLUETOOTH functions on the computer Peripheral Devices are enabled. List of Topics Go to Page Top © 2013 Sony Corporation...
  • Page 437 If the device you want to communicate with is already communicating with List of Topics another BLUETOOTH device, it may not be found or it may not be able to communicate with your VAIO computer. Go to Page Top © 2013 Sony Corporation...
  • Page 438 Right-click the computer icon and select Bluetooth settings and the Show the Bluetooth icon in the notification area check box. Security To open Control Panel, see Opening Control Panel. Peripheral Devices Go to Page Top List of Topics © 2013 Sony Corporation...
  • Page 439 Make sure that the USB Charging setting is enabled. See Charging a USB Troubleshooting Device for more information. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 440 When you forget your machine password: Apps The password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. Network / Internet Backup / Recovery Go to Page Top...
  • Page 441 If you forget the power-on password, you cannot start your VAIO computer. What should I do if I forget the power-on password to start my VAIO Backup / Recovery computer? for more information. Security Go to Page Top Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 442 If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery. See Hardware About Recovery for more information. Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 443 Keep the microphone away from a sound output device. Turn down the volume of the speakers and the microphone. Hardware Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 444 Make sure the volume from external speakers is not minimized. Make sure the sound output device is correctly selected. See Changing the Sound Output Device for more information. Check the volume on the playback app you are using. Go to Page Top © 2013 Sony Corporation...
  • Page 445 VAIO computer, you need to change the sound output to the digital audio device. See Changing the Sound Output Device for more information. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 446 If the icon is not displayed, make sure the microphone is properly connected to your VAIO computer. Apps If you are using an external microphone, use a plug-in power microphone. Network / Internet Go to Page Top Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 447 CPU load by exiting all running apps other than a playback app, or by Troubleshooting disabling unnecessary audio effects applied to playback. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 448 On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed. Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 449 Be sure to make a backup copy of your valuable data before recovering your VAIO computer. Refer to Windows Help and Support (Opening Windows Help and Support) for more information. Note Recovering your VAIO computer will delete all the data on the built-in storage device. Go to Page Top © 2013 Sony Corporation...
  • Page 450 VAIO Care (Rescue Mode) : Recover or maintain your system. Note Recovering your VAIO computer will delete all the data on the built-in storage device. Go to Page Top © 2013 Sony Corporation...
  • Page 451 See Recovering from the Recovery Area for more information. Peripheral Devices If the problem persists, visit the VAIO online support website for further List of Topics assistance. Go to Page Top © 2013 Sony Corporation...
  • Page 452 Apps Try other reliable media. Network / Internet If the problem persists, visit the VAIO online support website for further assistance. Backup / Recovery Go to Page Top Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 453 How to Use You can create Recovery Media using VAIO Care. See Creating Recovery Media for more information. Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 454 Care (Rescue Mode) : Recover or maintain your system. Hardware If the problem persists, visit the VAIO online support website for further assistance. Apps Go to Page Top Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 455: Factory Default Settings

    There are two ways to recover your VAIO computer system: Recovering from Recovery Media Recovering from the Recovery Area. Troubleshooting Go to Page Top Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...

  • Page 456: How Can I Reinstall The Original Apps And Drivers

    Care)) and then select Advanced Tools, Restore and recovery, and Troubleshooting Reinstall Applications and Drivers. Refer to the help file included with VAIO Care for more information. Hardware Go to Page Top Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics © 2013 Sony Corporation...
  • Page 457 USB hubs may prevent the USB device from working because of a power Security distribution failure. We recommend you connect the device directly to your VAIO computer without a hub. Peripheral Devices Go to Page Top List of Topics © 2013 Sony Corporation...

  • Page 458: What Should I Do If I Cannot Print A Document

    Make sure the correct printer port for your printer is selected. For more information on the printer port settings, refer to the manual that came with the printer, or contact the manufacturer. Go to Page Top © 2013 Sony Corporation...

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