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Please read this entire manual before installation and use of this pellet fuel‐
burning appliance. Keep children, furniture, fixtures and all combustibles away
Failure to follow these instructions can result in property damage, bodily injury
or even death. For your safety and protection, follow the installation
instructions outlined in this manual. Contact your local building or fire officials
about restrictions and installation inspection requirements (including permits)
PELLET AUXILIARY HEATER
INSTALLATION & OPERATION MANUAL
25‐PAH/55‐SHPAH/55‐TRPAH
CAUTION
from any heating appliance.
SAFETY NOTICE
in your area.
SAVE THESE INSTRUCTIONS
Manufactured By:
England's Stove Works, Inc.
PO Box 206
Monroe, VA 24574
REV. 9/5/2012
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Related Manuals for England's Stove Works 25‐PAH
Summary of Contents for England's Stove Works 25‐PAH
- Page 1 PELLET AUXILIARY HEATER INSTALLATION & OPERATION MANUAL 25‐PAH/55‐SHPAH/55‐TRPAH Manufactured By: England’s Stove Works, Inc. PO Box 206 Monroe, VA 24574 REV. 9/5/2012 CAUTION Please read this entire manual before installation and use of this pellet fuel‐ burning appliance. Keep children, furniture, fixtures and all combustibles away from any heating appliance. SAFETY NOTICE Failure to follow these instructions can result in property damage, bodily injury or even death. For your safety and protection, follow the installation instructions outlined in this manual. Contact your local building or fire officials about restrictions and installation inspection requirements (including permits) in your area. SAVE THESE INSTRUCTIONS...
- Page 2 IMPORTANT: IF YOU HAVE A PROBLEM WITH THIS UNIT, DO NOT RETURN IT TO THE DEALER. CONTACT TECHNICAL SUPPORT @ 1‐800‐245‐6489 Mobile Home Use: This freestanding pellet unit is approved for mobile home or doublewide installation with the outside combustion air hook‐ up. See the “Installation” section of this manual for details pertaining to mobile home installations. Mobile home installation must be in accordance with the Manufactured Home and Safety Standard (HUD), CFR 3280, Part 24. WARNING: Use of outside combustion air is mandatory with this unit. Do not operate with the hopper open; lid must be shut and tightly latched during operation. Note: England’s Stove Works does not recommend using a pellet stove as your only source of heat. Retain for your files Model Number________________________ Date of Purchase_______________________ Date of Manufacture____________________ Serial Number_________________________ * This information can be found on the safety tag attached to the underside of the hopper lid. Have this information on hand if you phone the factory or your dealer regarding this product. IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
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Page 3: Table Of Contents
TABLE OF CONTENTS o Cleaning the Burnpot .. 25 Introduction Monthly Introduction ......... 4 o Important Notes..... 26 Specifications o Exhaust Chamber .. 26‐27 Heating Specifications .... 5 o Venting Pipe .... 27 Dimensions ........ 5 Yearly EPA Compliance ...... 5 o Important Notes..... 28 o Exhaust Blower .... 29 Installation o Convection Blower .. 30 Installation Overview .... 6 o Hopper Fines .... 30 ... -
Page 4: Introduction
INTRODUCTION Thank you for purchasing this fine product from England’s Stove Works! England’s Stove Works was started, and is still owned by, a family that believes strongly in a “Do It Yourself” spirit; that’s one reason you found this product at your favorite “Do It Yourself” store. We intentionally design and build our stoves so that any homeowner can maintain their unit with basic tools, and we’re always more than happy to show you how to do the job as easily and as inexpensively as possible. However, while remaining simple, our stoves are designed to perform extremely efficiently, helping deliver more heat from less fuel. Please look at our vast Help section on our website and call our Technical Support Department at (800) 245‐6489 if you need any help with your unit. We are nearly always able to “walk you through” any installation issues, repairs, problems or other questions that you may have. Wishing you years of efficient, quality and “comfy” heating, ’ VERYONE AT NGLAND S TOVE ORKS Please Note: While information obtained from our web site and through our Technical Support line is always free of charge, there will be a service charge incurred with any “on‐site” repairs or maintenance that we may arrange. This manual encompasses all versions of the 25‐PAH, including the 55‐SHPAH, 55‐ SPAHL and 55‐TRPAH. However, for simplicity of description, the stove will be referred to by the generic 25‐PAH designation. ... -
Page 5: Specifications
SPECIFICATIONS Heating Specifications Heat Output Range** .......... 11,000 BTU/hr – 25,000 BTU/hr Approximate Pellet Burn Rate** .......... 1 .6 lb/hr – 4.0 lb/hr Maximum Burn Time** ................ 72 hours Approximate Square Footage Heated*** ........ 800 ‐ 2000 sq. ft. Hopper Capacity .................. 120 pounds Dimensions 24.25 in. 24.25 in. 12.125 in. 5.5 in. ... -
Page 6: Installation
INSTALLATION Installation Overview When choosing a location for your new stove, there are a multitude of factors that should be taken into account before beginning the installation. 1. Traffic Patterns – To help prevent accidents, the stove should be placed in a location where it is out of the way of normal travel through the home. 2. Heat Flow – When deciding on a location for the stove, consider the way heat moves throughout your home. Install the stove where you need the heat; basement installations often do not allow sufficient heat to flow to the upper floors and a top floor installation will not allow any heat to reach the floors below. Always consider that heat rises and will take the path of least resistance while it is still hot. 3. Exhaust Location – Outside walls are generally the best place to install a stove, since they allow easy exhaust and intake air installation (using our DuraVent AC‐3000 Kit, AC‐33000 if Canada). If there is not a feasible way to install the stove on an outside wall, there are methods for venting the stove up through the roof, but they tend to be more costly because they involve the use of more pellet vent pipe and can often make outside air installation more difficult. 4. Wall Construction – Locating the stove so that the exhaust system can pass between studs will simplify the installation and eliminate the need to reframe any sections of the wall to accommodate the wall thimble. WARNING Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Do Not Overfire – If any external part starts to glow, you are overfiring. Reduce feed rate. Overfiring will void your warranty. Comply with all minimum clearances to combustibles as specified. Failure to comply may result in a house fire. ... -
Page 7: Clearances To Combustibles
INSTALLATION Clearances to Combustibles D B C A C F Unit to Side Unit to Rear Unit to Unit Top to Min. Ceiling Min. Alcove Max. Alcove Wall Wall Corner Ceiling Height Width Depth A B C D ... -
Page 8: Venting Introduction
INSTALLATION Venting Introduction This pellet stove operates on a negative draft system, which pulls combustion air through the burn pot and pushes the exhaust air through the vent pipe and out of the building. This unit must be installed in accordance with the following detailed descriptions of venting techniques; not installing the stove in accordance with the details listed here can result in poor stove performance, property damage, bodily injury or death. England’s Stove Works is not responsible for any damage incurred due to a poor or unsafe installation. If questions arise pertaining to the safe installation of the stove, our Technical Support line (800‐245‐6489) is available. Contact your local code official to be certain your installation meets local and national fire codes and if you’re uncertain about how to safely install the stove, we strongly recommend contacting a local NFI certified installer to perform the installation. Venting Guidelines ALWAYS install vent pipe in strict adherence with the instructions and clearances included with your venting system. DO NOT connect this pellet stove to a chimney flue which also serves another appliance. DO NOT install a flue pipe damper or any other restrictive device in the exhaust venting system of this unit. USE an approved wall thimble when passing through a wall and a ceiling support/fire stop when passing through a ceiling. ONLY use 3.0” or 4.0” Type L or Type PL pipe approved for pellet stove venting; DO NOT use galvanized or B‐Vent pipe. SEAL each joint of pellet vent with high temperature silicone (Part # AC‐RTV3) to prevent smoke spillage into the home. AVOID excessive horizontal runs and elbows, as both will reduce the draft of the venting system and will result in poor stove performance. INCLUDE as much vertical pipe as possible to prevent smoke from the unit from entering your home in the event of a power outage. INSPECT your venting system often, to be certain it is clear of fly‐ash and other restrictions. ... -
Page 9: Additional Venting Information
INSTALLATION Additional Venting Information Do not mix and match components from different pipe manufacturers when assembling your venting system (i.e. Do NOT use venting pipe from one manufacturer and a thimble from another). We require a minimum vertical rise of 36 in. (3 ft.) of pipe to create natural draft in the system, which helps evacuate smoke from the stove in the event of a power failure or combustion blower failure. Venting systems 15.0 ft. or shorter may be composed entirely of 3.0 in. pellet pipe; to reduce frictional losses, venting systems longer than 15.0 ft. should be composed of 4.0 in. pellet pipe. Do not terminate the venting system directly beneath any combustible structure such as a porch or deck. Follow NFPA 211 rules listed below for venting system termination location relative to windows and other openings in the dwelling (see also Vent Termination Clearances). o NFPA 211 (2006 ed.) Section 10.4 Termination: 10.4.5 (1) The exit terminal of a mechanical draft system other than direct vent appliances (sealed combustion system appliances) shall be located in accordance with the following: (a) Not less than 3 ft. (.91 m) above any forced air inlet located within 10 ft. (3.0m). (b) Not less than 4 ft. (1.2 m) below, 4 ft. (1.2 m) horizontally from or 1 ft. (305 mm) above any door, window or gravity air inlet into any building. (c) Not less than 2 ft. (0.61 m) from an adjacent building and not less than 7 ft. (2.1 m) above grade when located adjacent to public walkways. Distance between the termination opening and grade should be a minimum of 24 in. contingent on the grade surface below the termination. When determining the termination height above grade, consider snow drift lines and combustibles such as grass or leaf accumulation. In areas where significant snowfall is possible, the ... -
Page 10: Vent Termination Clearances
VENT TERMINATION CLEARANCES A) MIN. 4-FT CLEARANCE BELOW OR BESIDE ANY DOOR OR WINDOW THAT OPENS. B) MIN. 1-FT CLEARANCE ABOVE ANY DOOR OR WINDOW THAT OPENS. C) MIN. 2-FT CLEARANCE FROM ANY ADJACENT BUILDING. D) MIN. 7-FT CLEARANCE FROM ANY GRADE WHEN ADJACENT TO PUBLIC WALKWAYS. - Page 11 INSTALLATION For high altitude installations (above 4,000 ft.), the vent pipe should be increased from 3-inch (3”) to four-inch (4”). Approved Venting Method 1: Through the Wall Generally the simplest installation method, venting through the wall using our AC‐3000 kit, AC‐33000 if Canada (or similar venting system) is also the preferred venting method. It minimizes horizontal pipe, allows the stove to be installed close to the wall and keeps the clean‐out tee on the outside of the house, for ease of cleaning. When installing any venting system, Type L or Type PL pipe must be used and all clearances to combustibles (listed by the pipe manufacturer) must be strictly adhered to. Use the pipe manufacturer’s approved thimble for passing through a combustible ...
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Page 12: Through The Wall
For high altitude installations (above 4,000 INSTALLATION ft.), the vent pipe should be increased from 3-inch (3”) to four-inch (4”). Approved Venting Method 2: Through the Ceiling Venting through the ceiling/roof may be the only feasible venting option in some cases and is a factory recommended installation. When installing any venting system, Type L or Type PL pipe must be used and all clearances to combustibles listed by the pipe manufacturer must be strictly adhered to. Use the pipe manufacturer’s approved ceiling support for passing through a combustible ceiling, as well as the required firestops, radiation shields, flashing and storm collar. Be certain to follow the manufacturer’s required height of termination above the roof line, and maintain at least the minimum clearances to ... -
Page 13: Existing Chimney
For high altitude installations (above 4,000 INSTALLATION ft.), the vent pipe should be increased from 3-inch (3”) to four-inch (4”). Approved Venting Method 3: Existing Chimney System Using an existing masonry or factory built chimney for venting is the only other acceptable method for venting this pellet unit. Use Type L or Type PL venting pipe until entering the existing chimney. Use the appropriately sized adapter when transitioning from the pellet vent pipe to the masonry or factory built thimble and be certain that the adapter is sealed tightly to both the pellet venting system and the existing chimney. Before using an existing chimney, be certain it is in good condition (A chimney sweep inspection is highly recommended). Also, make sure the chimney meets the minimum standards listed in NFPA 211 (A chimney professional can confirm this upon inspection). ... -
Page 14: Mobile Home Installation
For high altitude installations (above 4,000 INSTALLATION ft.), the vent pipe should be increased from 3-inch (3”) to four-inch (4”). Mobile Home Installation The England’s Stove Works, Inc. outside air kit MUST be used for installation of this unit in a mobile home. Please see the “Outside Air” section on page 15 for more information regarding outside air connections. The outside air inlet must be kept clear of leaves, ice and other debris. Keeping the outside air inlet free of restriction is crucial to preventing air starvation and smoke spillage. The pellet stove MUST be secured to the floor of the mobile home using lag bolts and the holes provided in the bottom of the base for this purpose. Outdoor‐aired space heaters must be attached to the structure. The pellet stove MUST be grounded with #8 solid copper grounding wire (or equivalent), terminated at each end with an NEC approved grounded device. Carefully follow all clearances listed in the appropriate section of this manual AND follow the venting manufacturer’s minimum clearance requirements. Similarly, be certain the venting system used is approved for mobile home use. ... -
Page 15: Outside Air Hook-Up
OUTSIDE AIR HOOK‐UP The use of outside combustion air is mandatory on this pellet stove. The outside air connection pipe protrudes from the lower rear center of the stove; use the included outside air kit to attach your stove to outside combustion air. Instructions and all the parts needed to make the outside air connection to your pellet stove are included with the outside air kit. If it is not feasible to use the included outside air hookup kit in your stove installation, other materials may be used, provided the following rules are followed: o The pipe used for outside air hookup must be metal, with a minimum thickness of .0209in. (25 gauge mild steel) or greater and an inside diameter of approximately 2.0 in. o All pipe joints and connections should be sealed with pipe clamps or other mechanical means, to insure a leak free outside air connection. o Long runs of pipe and excessive elbows for outside air should be avoided. Due to frictional resistance in pipe, any excessive outside air piping can result in poor stove performance. o A screen or other protection device must be fitted over the outside air termination point to prevent rain, debris and nuisance animals from entering the piping system. o Increase the outside air pipe size to 3.0 in. diameter pipe if the outside air connection is more than 6 ft. in length, more than two (2) elbows are used or if the stove is installed in a basement. The outside air connection system should be inspected at least annually to be certain it is free from blockage. Caution NEVER draw outside combustion air from: ... -
Page 16: Floor Protection
FLOOR PROTECTION This pellet stove requires a non‐combustible floor protector if the stove is to be installed on a combustible floor. If the floor the stove is to be installed on is already non‐combustible (i.e. a concrete floor in a basement) and has an R value equal to or higher than .2, no floor protection is needed (although a decorative floor protector can still be used for aesthetic reasons). Prefabricated floor protectors which are UL listed (ULC if Canada) or equivalent can be purchased or a floor protector can be built from standard materials; two sheets of .5” thick cement board covered with ceramic tile would be a suitable floor protector which meets the .2 R‐value requirement. When using any floor protector, consider that this stove is not only heavy but will induce heating and cooling cycles on the floor protector which can damage tile and loosen mortar and grout joints. A hearth rug is NOT an approved substitute for a proper hearth pad. For the US: The floor protector must extend at least 6 in. (152.4 mm) from the front & sides and 4 in. (101.6 mm) from the rear. For Canada: The floor protector must extend at least 18.0 in. (457.2 mm) from the front of the unit, 8.0 in. (203.2 mm) from the sides of the unit and 4.0 in. (101.6 mm) from the rear. US: 4.0 in. Canada: 4.0 in. US: 6.0 in. US: 6.0 in. Canada: 8.0 in. Canada: 8.0 in. ... -
Page 17: Daily Operation
DAILY OPERATION Getting Started Check to see that the hopper is clean and free from foreign materials. Be sure to connect this unit to a working outlet; we recommend using a surge protector to help protect the electronic components from damage. BEFORE your first fire, dry run your unit (no pellet fuel in the hopper) for twenty minutes; pressing the “ON” button with the unit plugged in will initiate the dry run. o Once the “ON” button is pressed, you should immediately hear the exhaust blower start and operate continuously. o After about three to five minutes, look for the red glow of the igniter in the igniter port of the burn pot to be certain it is operating normally. o Hold the hopper lid switch (See “Illustrated Parts Diagram” pg. 38) down with your finger and check to see that the auger is turning. Release the hopper lid switch and be certain that the auger stops turning. DO NOT PUT YOUR FINGERS IN THE HOPPER OR NEAR THE ROTATING AUGER. After about twenty minutes, the control board should display “E‐2” in the two display windows (More information on Error Codes can be found in the Error Code section of this manual). At this point, the dry run is complete and your pellet heating appliance is ready for normal operation. Lighting a Fire In order for this stove to operate, the hopper must first be filled with pellet fuel. Lift the hopper lid using the flush‐mount handle and pour the pellet fuel directly into the hopper. We recommend using only pellets manufactured by PFI Certified facilities, since pellets bearing the PFI stamp of approval will be low in ash and moisture, high in BTU’s, and uniform in size and quality. This pellet stove will perform equally well using softwood and hardwood pellets, and although the ash may differ slightly in appearance or texture, both types of pellets will burn cleanly and efficiently in this stove. This pellet stove is equipped with an automatic pellet ignition system; the only user input required to light the stove is a simple press of the “On” button. ... - Page 18 The fuel feed rate and combustion air during start‐up is determined by the control board, so the stove may be started on any heat range. After approximately fifteen minutes, the fire should be burning brightly and the “S U” should disappear from the control board. At this point, the stove has begun normal operation and the display windows on the control board will remain empty, unless the Heat Range or Blower Speed is adjusted. Daily Operation Notes Only high quality, ¼” (.25 in.) diameter wood pellets, should be used in this stove. Using low grade wood pellets with high ash content OR wood pellets with a high moisture content can cause the burnpot to fill with ash at a more rapid pace and can cause intervals between periodic maintenance to become significantly shorter. Please read the “Maintenance” section of this manual thoroughly to understand how fuel selection affects stove operation, maintenance and cleaning. Variation in the flame height is normal; not all wood pellet fuel is uniform in size, which can affect the way pellets are fed into the burnpot. Although the flame height may increase and decrease during operation, there is no loss of efficiency. Always store wood pellet fuel in a dry location; storing wood pellet fuel in a dry location ensures the fuel will remain pelletized and low in moisture content. Also, be certain that all wood pellet fuel is stored at a safe distance from the pellet heater; storing fuel in close proximity to the stove can result in a fire. This pellet burning room heater is equipped with a specially designed burnpot which comes preinstalled from the factory. This burnpot elevates the burning pellets and delivers air at the precise required locations. Pellets must only be burned in the factory burnpot; no modifications should be made to this burnpot and no additional grates or other fire elevators should be added. DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE. DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL. CAUTION NEVER USE GASOLINE, GASOLINE‐TYPE LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO START OR “FRESHEN UP” A FIRE IN THIS HEATER. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE HEATER WHILE IN USE. ADDITIONALLY, NEVER APPLY FIRE‐STARTER TO ANY HOT SURFACE OR EMBERS IN THE STOVE.
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Page 19: Control Board Settings
CONTROL BOARD SETTINGS The control board on this stove allows the user to adjust the heat output and convection blower speed, turn the unit on and off, and test components for function (more on diagnostic mode later). The lower buttons on the control board (Low Fuel Feed, Low Burn Air, and Air on Temp) are not meant to be adjusted during normal operation of the unit. These buttons are factory preset and can not be adjusted by the user. To energize the unit and initiate a fire, press the “On” button. The LED above the button should turn green and the control board should display “S U” shortly after pressing the button. To shut the unit down, press the “Off” button. The LED above the button should turn red and the board should display “S d” shortly after pressing the button. This initiates the shut down sequence, and the stove will remain in shut down mode until it has cooled down. To increase the heat output of the stove, press the “Up” heat range button. The number in the heat range display window will increase, signifying that the control board is now adjusting the heat output to your desired level. The blower speed will increase the same amount as the heat range, because the stove is designed to operate with the blower speed greater than or equal to the heat range. Pressing the “Down” arrow will decrease the heat range and blower speed. To increase the blower speed without increasing the heat range, press the Blower Speed “Up” arrow until the desired blower speed is shown in the display window. Pressing the “Down” arrow will decrease the blower speed; however, the control board will not allow the blower speed to be set lower than the heat range. Caution This unit is meant to operate only with the ash pan and main viewing door closed. Smoke spillage and an inefficient, lazy burn will result from attempting to operate the stove with either door open. In addition, using fuel other than wood pellets can create an unsafe situation and can also generate excess carbon monoxide. Carbon monoxide is an odorless, colorless gas which can be deadly. Please burn only wood pellets. IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. -
Page 20: Error Codes
ERROR CODES Error codes, or “E‐Codes,” are alphanumeric codes that will appear in the Heat Range and Blower Speed windows of the Control Board if the unit experiences an abnormal condition. Error codes are the control board’s way of telling the user that something isn’t operating correctly within the stove, and that the unit should be carefully inspected before reigniting. See the “Trouble‐Shooting Guide,” page 31, for additional information on error codes. E‐0 When this is displayed in the control board windows (typically when restarting after an “E‐Code” shutdown), it means there are currently no errors and the stove will begin normal operation. E‐1 This error code is not used on this stove. If it is displayed in the control board windows, please contact Technical Support and they will diagnose the cause of the false code. E‐2 When this code is displayed in the control board window it indicates a failure to light. Although the stove may have ignited the pellets, the control board did not register a high enough temperature to determine the fire was lit. If a fire was ignited, wait for the unit to cool, clean the burnpot and restart the unit. E‐3 This error code indicates the preset maximum allowable exhaust temperature was exceeded. Commonly referred to as “Over‐Firing,” the E‐3 code means something in the stove is causing the exhaust gas to be hotter than expected. E‐4 This code is displayed based on a drop in the exhaust temperature. This code means the fire or “proof of flame” has been lost. It usually results from the hopper being empty. If an error code continues to display, if the error code seems ... -
Page 21: Power Failure
POWER FAILURE If the power to the unit is interrupted for approximately three minutes or less, the unit will resume operation when power is restored according to the following table: Unit’s State Before Power Loss State When Power Returns ON Start‐Up Start‐Up Start‐Up Shut‐Down Shut‐Down OFF OFF If the power is interrupted for more than (approximately) three minutes, the unit will be “OFF” when power returns. IMPORTANT – Do NOT open the hopper lid or the door to the unit during power outage. Open the closest outside door and a window to reduce the chance of any combustion byproducts entering the home from the stove. Wait for the power to be restored and then press the “ON” button to restart the unit, if necessary. Smoke Detectors England’s Stove Works, Inc. highly recommends the use of smoke detectors in every room of the house. However, locating a smoke detector directly above this unit can result in nuisance alarms. Caution – Shock Hazard Press the “Off” button and let the appliance completely cool BEFORE unplugging the appliance and beginning any maintenance or component replacement. Risk of shock if appliance is not unplugged before service. IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. -
Page 22: Thermostat Installation
THERMOSTAT OPERATION Thermostat Installation 1. Unplug the unit and remove the back panel of the stove. 2. Locate the thermostat connect block, labeled J18, on the rear of the control board, near the bottom (See image below and pg. 37 of this manual for a control board diagram). It will have a small wire “jumper” installed in it from the factory. This jumper bypasses the thermostat and should be saved. 3. Loosen the two screws using a small slotted “jewelers” screwdriver and remove the “jumper.” 4. Insert the two thermostat wires in place of the “jumper” and retighten the screws. 5. Reinstall the back panel and mount the thermostat; the control board automatically reads the thermostat and your stove is now ready for thermostat operation. Connect thermostat wires here (J18) IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. -
Page 23: Optional Accessories
THERMOSTAT OPERATION Thermostat Operation Details The 25‐PAH was designed to operate equally well in both manual and thermostat mode. While using the control board for heating control gives the user control over the heat output of the stove, the thermostat allows the stove to “start‐up” and “shutdown” independently, which will help maintain your house at a more constant temperature and save pellet fuel. This pellet stove can be connected to either a wall thermostat (Part # PU‐DTSTAT) or wireless remote thermostat (Part # AC‐3003). Although either thermostat will operate the stove properly, we highly recommend the wireless thermostat for the convenience of starting your pellet stove from anywhere in the house. Remember to locate the thermostat near the stove in a central location; putting the thermostat in a distant room can cause the stove to overheat the room it’s located in because the thermostat will only sense the temperature of the room in which it is located. THERMOSTAT OPERATION: This stove is equipped with a unique, new feature that allows two options for thermostatic operation: The stove comes from the factory pre‐programmed in “On/Off mode,” which turns the stove on and off when the call for heat comes or leaves, like a furnace. The second, or “High/Low mode,” burns at whichever heat range you set the stove at until the call for heat leaves, at which point the stove goes to the Low heat range setting. To set the stove in the “High/Low mode,” unplug the unit and plug it back in, then press and release both down arrows; H L appears in the heat range and blower speed windows. The unit is now in “High/Low mode.” (Note: Repeat this to change back to “On/Off mode;” a 0 0 will appear in the heat range and blower speed windows). Using a thermostat in On/Off mode may shorten the life of your stove’s igniter. OPTIONAL ACCESSORIES Wall Thermostat (PU‐DTSTAT) ... -
Page 24: Important Notes
DAILY MAINTENANCE Disposal of Ashes – Ashes should be placed in a metal container with a tight fitting lid. The closed container of ashes should be placed on a noncombustible floor or on the ground, well away from all combustible materials, pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have been thoroughly cooled. Important Notes As with any maintenance concerning this unit, be sure the unit is “OFF” and has completed the Shut‐Down cycle BEFORE beginning. Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN after the Shut‐Down cycle is complete. Always use extreme caution when handling potentially hot stove parts, even if you think they should be cold. Ashes should only be removed when the stove has been shut‐down and has been allowed to cool thoroughly. Hot embers can remain under ashes long after the fire has gone out, so always be extra careful when handling any ashes from this (or any) stove. Different pellets will generate varying amounts of ash and burnpot deposits. Carefully monitor the ash build up in the stove when first operating the unit, as well as whenever a different brand of pellets is burned. While the amount of ash generated by this unit is not excessive compared to a traditional log‐burning woodstove, keeping the unit clean and free of ash is ESSENTIAL for peak performance and maximum efficiency. Ash build‐up hampers airflow, reduces efficiency, and can cause a smoke back. England’s Stove Works® is not responsible for any damages incurred due to a poorly maintained and/or dirty stove. This pellet stove is a highly efficient machine and, as such, requires sufficient maintenance to keep it operating at its peak. Ash Removal and Disposal Press the “Off” button and allow the stove to complete the shut‐down cycle and cool completely. Because of the open design of the firebox, the majority of the ash will already be in the ash pan. Open the main door of the stove and use an old paint brush or putty knife to move ash from around the burnpot into the ash pan below. ... -
Page 25: Cleaning The Burnpot
Use a long handled screwdriver or putty knife to remove any deposits left in the burnpot, being careful to remove them from the burnpot and not allow them to filter down into the cradle area. Excessive ash build‐up in the cradle can cause poor stove performance (See “Cleaning the Burnpot,” below). Turn the ash pan latch counterclockwise until it releases and slide the ash pan out of the stove. Dump the ashes into a metal container (as described above) and store them on a non‐ combustible surface to allow any embers to cool before disposal. Slide the ash pan back into the stove; rotate the latch clockwise, making certain it catches the lip above the ash pan opening. The stove is now ready to resume normal operation. Be certain the ash pan is ALWAYS installed properly in the stove; an air‐tight seal around the ash pan is crucial for proper operation of the stove. Cleaning the Burnpot Along with removing ashes from the stove, cleaning the burnpot is the other essential part of daily maintenance that will keep the stove operating at its peak. Pellets contain varying amounts of impurities and fusible material that will accumulate in the burnpot over time. Some pellets will contain much higher amounts of these fusible impurities, therefore extra vigilance may be required to maintain a clean burnpot. Allowing impurities to build up in the burnpot can restrict the air‐flow to the fire, resulting in a dirty, inefficient burn. Always allow the stove to finish the shut‐down cycle and cool completely before performing any maintenance inside the firebox. Open the main door of the stove and remove the burnpot by lifting it straight up and out of the cradle. WARNING – The burnpot can remain HOT long after the fire has gone out, so wear protective gloves whenever handling a potentially hot burnpot. Once the burnpot is out of the stove, use a long handled screwdriver or putty knife, as previously mentioned, to remove any deposits from the inside of the burnpot. Be certain all air orifices are clear and unrestricted by fusible ash matter; a fine tipped screwdriver or scratch awl can be useful in removing stubborn matter from these orifices. ... -
Page 26: Important Notes
MONTHLY MAINTENANCE Important Notes As with any maintenance concerning this unit, be sure the unit is “OFF,” has completed the Shut‐Down cycle, and is completely cool BEFORE beginning. Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN after the Shut‐Down cycle is complete. Always use extreme caution when handling potentially hot stove parts, even if you think they should be cold. Monthly maintenance should include the steps listed in this section AS WELL AS the steps listed in the “Daily Maintenance” section. Intervals between monthly cleanings will depend on the duration that the stove is burning on a daily basis. A stove which is operated continuously will need more frequent monthly cleanings than a stove which is used periodically as supplemental heat. A good rule of thumb for monthly maintenance is that it should be done each time an entire ton of pellets is burned OR once per month, whichever comes first. If excess ash accumulation is found in the exhaust chamber or venting system during monthly maintenance, the interval between cleanings should be reduced to eliminate the possibility of poor stove performance due to ash accumulation. Exhaust Chamber Cleaning The exhaust chamber of the stove was intentionally designed as an ash accumulation area. Allowing ash to accumulate here prevents excess ash build‐up in the combustion blower and the venting system. Similarly, the exhaust chamber is easily accessible via the two exhaust chamber clean‐out ports located in the firebox. Using a 5/16” socket wrench, remove the two screws which hold each of the clean‐out covers in place. The cleanout covers are located on the back wall of the firebox, near the bottom. Remove the cleanout covers from the firebox and BEFORE vacuuming the chamber out, observe the type and quantity of ash build‐up. The ash deposited in the exhaust chamber should be light, fluffy, grey or white in color, and should be no higher than half way up the clean‐out port. o Do NOT allow the ash to accumulate higher than about half way up the cleanout port; significant ash accumulation in this area can “choke” the combustion ... -
Page 27: Venting Pipe
Using a utility type vacuum cleaner, vacuum the fly ash out of the exhaust chamber. A short piece of hose can be attached to the end of the utility vacuum line and can be useful in reaching the ash which accumulates between the clean‐out ports. A specially designed ash vacuum and pellet stove cleaning kit is available from the England’s Stove Works website; please see: http://www.englanderstoves.com/store/. Once all ash has been removed from the exhaust chamber, reinstall the cleanout port covers, using the screws previously removed. Be certain to tighten the screws down to sufficiently seal the cleanout port covers, but do not over‐tighten them, as it possible to damage the screw. Venting Pipe Cleaning Low spots and direction changes in the venting system (such as tees and elbows) are areas for potential fly‐ash and creosote accumulation. INSPECT these areas diligently to keep the venting system in safe operating condition. Depending on the specific type of venting system your stove is connected to, it may be possible to remove the clean‐out tee cover and simply run a pipe brush up the pipe to remove any fly‐ash accumulation. Brushes specifically made for cleaning pellet pipe are available at the retailer where you bought this stove, as well as at most hearth product dealers. Horizontal runs of pipe, such as from the exhaust connection on the stove to the vertical transition, will accumulate fly ash and should be inspected carefully and brushed clean. Check the termination cap to be certain is not clogged or restricted by any fly‐ash accumulation. After thoroughly cleaning the venting system, reseal any disassembled seams with high temperature silicone (Part # AC‐RTV3) if applicable to your venting system. Inspect seams that were not disassembled to be certain a smoke‐tight seal is still being made. After prolonged use, leaks in the venting system can usually be found by searching for fly‐ash deposits on the outside of the pipe. Carefully check for leaks in the venting system and seal them accordingly. ... -
Page 28: Important Notes
YEARLY MAINTENANCE Important Notes As with any maintenance concerning this unit, be sure the unit is “OFF,” has completed the Shut‐Down cycle, and is completely cool BEFORE beginning. Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN after the Shut‐Down cycle is complete. Always use extreme caution when handling potentially hot stove parts, even if you think they should be cold. Yearly (or end of season) maintenance should include the steps listed in this section AS WELL AS the steps listed in the “Daily Maintenance” and “Monthly Maintenance” sections of this manual. Yearly maintenance should be performed at the end of the burning season. Leaving ash and other build‐up in the stove during the non‐heating months can lead to premature metal degradation in the stove and venting system. Using extra attention to detail and being certain to be very thorough in the end of season cleaning will help increase the operating life of the stove and venting system. Soot and Fly Ash: Formation and Need for Removal The products of combustion will contain small particles of fly ash. The fly ash will collect in the exhaust venting system and restrict the flow of the flue gases. Incomplete combustion, such as that which occurs during startup, shutdown or incorrect operation of the room heater will lead to some soot formation which will collect in the exhaust venting system. The exhaust venting system should be inspected at least once every year to determine if cleaning is necessary. Caution – Shock Hazard Press the “Off” button and let the appliance completely cool BEFORE unplugging the appliance and beginning any maintenance or component replacement. Risk of shock if appliance is not unplugged before service. IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. -
Page 29: Exhaust Blower
YEARLY MAINTENANCE Exhaust Blower Cleaning Although the exhaust blower and blower housing were designed to minimize ash build‐up, some fly‐ash will still accumulate there throughout the burning season. The amount and type of ash will depend on the type of pellets and venting system, but generally this accumulation will be mild. If, when cleaning the exhaust blower, a large accumulation of fly‐ash is found, cleaning the exhaust blower and housing should be performed monthly or bimonthly to prevent this excess buildup. Instructions Before beginning the exhaust blower cleaning procedure, be certain the unit is unplugged and thoroughly cooled down. Loosen and remove the 5/16” screw which secures the exhaust blower access door to the unit. Once the door is open, the exhaust blower will be clearly visible. Disconnect the venting system from the exhaust blower just enough that you will be able to remove the exhaust blower from the stove. Unplug the two wires which connect the stove wiring harness to the exhaust blower using the quick connect plugs. Loosen and remove the 5/16” screw, on the top of the exhaust blower output connection, which holds the thermal sensor to the exhaust blower. Loosen the five (5) 5/16” self‐drilling screws which hold the exhaust blower to the exhaust blower tube; a 12” socket extension will likely be necessary to reach all of the screws. Lift the exhaust blower up and out of the stove. The gasket which seals the exhaust blower to the exhaust blower tube is fragile, so take extra care when removing the blower. Even when being careful, though, it is easy to tear this fragile gasket, and since an airtight seal is crucial here, it is best to replace this gasket (Part # ‐ PU‐CBG) every time the exhaust blower is removed. With the exhaust blower removed, use a utility vacuum to remove any ash accumulation in the exhaust blower tube. Use a soft paint brush and carefully remove any ash accumulation from the inside of the exhaust blower, and from the exhaust blower fan blade. ... -
Page 30: Convection Blower
YEARLY MAINTENANCE Convection Blower Cleaning As always, be certain the stove is cool and unplugged before servicing any components within the unit. Since the convection blower does not handle any by‐products of combustion, it does not require serious cleaning like the exhaust blower. However, dust from the home and other debris in the air can accumulate on the blades of the convection blower. The convection blower is located on the side of the stove opposite the combustion blower, and an access panel on the stove is located for easy convection blower cleaning. Any dust that has built up on the fan blades can usually be easily removed with a vacuum or a soft paint brush. Cleaning Pellet Fines from the Hopper and Auger Depending on the type and quality of pellets burned in the stove, some accumulation of pellet fines and dust is possible in the hopper. The lowest part of the auger, near the back of the stove, is where most fines will accumulate. With the stove off, unplugged, completely cool and with the hopper empty, use a utility vacuum to remove the fines from the auger tube. If the fines cannot be removed from the top of the hopper: Remove the back panel by first removing the three screws which secure the exhaust outlet cover plate. Next, loosen the four stove back retaining screws and lift the back up and off of the unit. Locate the auger motor assembly at the middle rear of the stove, and once it is found, find the two set screws on either side of the cast iron mounting collar. Using a 3/16” allen wrench, loosen the set screw on either side of the auger mounting collar. With a utility vacuum in hand, let the auger assembly slide out of the auger tube just enough so that the vacuum can be used to remove any fines from this area. Reinstall the auger assembly and tighten the two set screws; reinstall the back panel and the exhaust outlet cover plate, being certain to tighten the seven (7) retaining screws on the rear of the stove. Checking Gaskets An airtight seal at the door openings and hopper lid opening is crucial to proper stove performance. Any air leaks at these areas can not only cause a dirty, inefficient burn but can also pose a serious safety threat. Because of this, gaskets should always be maintained in good condition and should be replaced annually, or sooner if necessary. Gasket tightness can be checked using the “dollar‐bill” method: ... -
Page 31: Troubleshooting Guide
Trouble‐Shooting Guide WARNING: To avoid ELECTRICAL SHOCK always disconnect the unit from the power source BEFORE attempting any repair. If this guide does not correct the problem, call your local dealer or Technical Support at 1‐800‐245‐6489. Problem Cause Solution 1. Bad auger motor. 1. Replace auger motor. Auger not turning 2. Foreign matter jamming 2. Remove pellets and object. auger. 3. Vacuum sensor. 3. Check exhaust blower. Smoke smell or dust in 1. Improper exhaust connection. 1. Check exhaust connections for house leaks, especially the exhaust blower connect. Seal leaks with silicone, aluminum tape or a hose clamp. 1. Loose thermal sensor. 1. Tighten connection on sensor. Room blower not operating 2. Blower speed set higher than 2. Lower blower speed. heat range, causing stove to cool and blower to cycle. 3. Loose connection. 3. Check control board connection. Exhaust blower not 1. Loose connection. 1. Check control board operating ... - Page 32 2. Loose exhaust fan set screw. 2. Check set screw for tightness. "E‐1" Code On Control Board 1. Vacuum bypass chip missing. 1. Contact Technical Support. 1. Loose thermal sensor. 1. Check both sides of thermal Unit Shuts Down in 15‐20 sensor connection (exhaust minutes with an "E‐2" code blower and control board). on control board. 2. Control board settings. 2. Start stove on minimum Heat Range 5 to ensure a good fire is started. 3. Failure to light pellets. 3. Check igniter for buildup or failure. "E‐3" Code on Control Board 1. Convection (Room Air) blower 1. Check convection blower for (Overfire) failure. proper function, replace if necessary. 2. Partially blocked flue. 2. Check flue for obstructions. 3. Using fuel other than premium 3. Use ONLY premium wood wood pellets. pellets in this stove. 1. The hopper is empty. 1. Refill the hopper with pellets "E‐4" Code on Control Board and restart the stove. ...
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Page 33: Replacing Components
REPLACING COMPONENTS Auger Motor 1. Before beginning any component replacement, be certain the unit is unplugged and thoroughly cooled down. Also, make sure the hopper is empty before attempting to remove or replace the auger motor assembly. 2. Remove the back panel of the unit; before loosening any bolts, detach the wiring harness from the auger motor. 3. Locate the auger motor assembly at the rear of the stove, and begin by loosening the two allen set screws on either side of the cast iron auger motor coupler. 4. Slide the auger assembly out of the tube. 5. Next, remove the four screws which hold the cast iron auger motor coupler to the auger motor, using a 5/16” wrench. Slide the cast iron auger motor coupler and the steel spacer plate off of the auger motor. 6. Loosen the allen set screw which holds the steel auger coupler to the auger motor output shaft, and remove the steel auger coupler, as well as the rubber vibration dampener. 7. Reinstall the parts in reverse order on the new auger motor, being careful not to over‐ tighten the bolts which hold the cast iron auger coupler to the auger motor. IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. -
Page 34: Convection Blower
REPLACING COMPONENTS Convection Blower Combustion Blower 1. Before beginning any component 1. Before beginning any component replacement, be certain the unit is replacement, be certain the unit is unplugged and thoroughly cooled unplugged and thoroughly cooled down. down. 2. Remove the 5/16” screw which 2. Remove the back exhaust outlet holds the exhaust blower access cover plate and back panel from the door to the stove. unit. 3. Disconnect the venting system from 3. Detach the convection blower from the exhaust blower, and disconnect the wiring harness before loosening the exhaust blower from the stove the four screws which secure it to wiring harness. Remove the thermal the convection shroud of the stove. sensor screw on the top of the exhaust blower outlet using a 5/16” 4. After loosening and removing the wrench. four screws which hold the blower 4. Remove all five screws which hold to the stove, remove the blower the exhaust blower to the exhaust ... -
Page 35: Vacuum Sensor
REPLACING COMPONENTS Igniter Vacuum Sensor 1. Before beginning any component replacement, be certain the unit is 1. Before beginning any component unplugged and thoroughly cooled replacement, be certain the unit is down. unplugged and thoroughly cooled down. 2. Remove the exhaust outlet cover plate and rear panel of unit. 2. Remove the exhaust outlet cover plate and rear panel of unit. 3. Locate the igniter as shown in the diagram below. 3. Locate the vacuum sensor as shown in the diagram below. 4. Disconnect the igniter wiring from the control board and use a 5/16” 4. Disconnect the stove wiring harness wrench to remove the igniter and vacuum hose from the vacuum retaining screw. sensor, taking note of where connections were made. 5. Loosen the allen set screw (1/8” allen wrench) and remove the old 5. Remove the two screws which hold igniter cartridge. ... -
Page 36: Gaskets
REPLACING COMPONENTS IMPROPER GASKET MAINTENANCE, INCLUDING FAILURE TO REPLACE GASKETS, CAN CAUSE AIR LEAKS RESULTING IN SMOKE-BACKS. Gaskets 1. Door o This unit comes with a ” rope gasket around the door that should be replaced annually. To replace the door gasket (Part # AC‐DGKNC), the old gasket must first be removed entirely — prior to adding the new adhesive, you may have to scrape the old cement from the door channel. Once the cement and gasket have been added, the door should be closed and latched for twenty‐four hours to allow the cement to harden. 2. Window o If you are replacing the window gasket (Part # AC‐GGK), the new gasket will already have adhesive on one side. Remove the paper on the adhesive side and place the gasket around the outside edge of the glass, centered over the edge. Fold the gasket edges over on the glass, forming a “U” shape. 3. Combustion Blower o The Combustion Blower Gasket (Part # PU‐CBG) should be inspected whenever you remove or clean the Combustion Blower and replaced if necessary. ... -
Page 37: Glass
REPLACING COMPONENTS Glass This unit has one ceramic glass panel (Part No. AC‐G17) in the viewing door; self adhesive window gasket is included with replacement windows purchased directly from England’s Stove Works. Never replace ceramic glass with tempered or any other type of glass and never operate this unit with cracked or broken glass. Ceramic Glass Specifications Glass Size: 16.50” x 9.25” Glass Type: 5mm Ceramic Glass (Keralite Pyroceram) Glass Manufacturer: Eurokera Glass Precautions 1. Never replace ceramic glass with tempered or any other type of glass. 2. Never operate this unit with cracked or broken glass. 3. Do not slam the door or strike the glass with any objects. Glass Cleaning 1. Be certain the stove and the glass are completely cool. 2. The build‐up on the glass will generally be light and water is normally sufficient to remove the deposits. If stubborn soot persists, use a cleaner made specifically for this purpose. Do not scrape the glass or use abrasive cleaners. 3. Rinse the glass with clean water and dry the glass before resuming normal operation. Glass Replacement 1. Remove the door from the stove and rest it face down on a firm work surface. 2. Using a 5/16” wrench, remove the eight (8) window bracket retaining screws. 3. Remove the four (4) window brackets from the door. Take extra care to avoid shards of glass if the glass window has been broken. 4. Lift the old glass panel out of the door and discard. 5. The new glass panel must be wrapped with Retaining Screws ... -
Page 38: Control Board
REPLACING COMPONENTS Control Board The Control Board (Part # PAH‐CB09) is a digital read‐out board. This board offers a wide variety of settings to operate the unit. The right side panel should be removed prior to removing the control board. The control board can be removed from the unit by loosening the two outside screws and pulling the board back to the inside of the stove. A 6‐amp “quick‐blow” fuse is used on this Control Board. NOTE: The bottom three control buttons are preset at the factory and are not user adjustable. See the “Daily Operation” section on page 17 of the manual for more instructions on Control Board settings. Recommended Heat Ranges: Low Burn: Heat Range setting: 1 Room Air Blower setting: 1 Medium Low: Heat Range setting: 2 – 3 Room Air Blower setting: * Medium High: Heat Range setting: 4 –... -
Page 39: Wiring Diagram
WIRING DIAGRAM PAH-CB09 Control Board Diagram Caution – Shock Hazard Press the “Off” button and let the appliance completely cool BEFORE unplugging the appliance and beginning any maintenance or component replacement. Risk of shock if appliance is not unplugged before service. IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. - Page 40 ILLUSTRATED PARTS DIAGRAM 28 1 4 10 19 8 18 9 25 17 11 26 Auger Motor Assembly Door Assembly 3 30 IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT.
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Page 41: Parts List
REPLACEMENT PARTS LIST Part Number Part Description Diagram # Gaskets PU‐HLG Hopper Lid Gasket 1 AC‐DGKNC 5/8” Door Gasket 2 AC‐GGK Window Gasket Kit 3 PU‐CBG Exhaust Blower Gasket 4 AC‐GGK Ash Pan Gasket 5 PU‐CGEP Cradle Mating Gasket 6 Electrical Components PU‐CHA Igniter Cartridge Heater 7 PU‐076002B Exhaust Blower 8 PU‐4C447 Room Air Blower 9 AC‐HLSB Hopper Lid Switch 10 CU‐VS .05" of WC Vacuum Sensor 11 CU‐047042 2 RPM Auger Motor ... - Page 42 You may write your unit’s Manufacture Date and Serial Number in the blank spaces on this sample tag, for future reference. This sample tag also ...
- Page 43 LIMITED FIVE (5) YEAR WARRANTY From the date of purchase to the original owner The manufacturer extends the following warranties: Five Year Period: 1. Carbon steel and welded seams in the firebox are covered for five (5) years against splitting. 2. The steel door and hinges are covered for five (5) years against cracking. One Year Period: 1. Component parts such as the hopper, auger, burn‐pot, auger shaft and fasteners are covered for one (1) year against cracking, breakage and welded seam separation. 2. Electrical components, accessory items, glass and the painted surface of the stove are covered for one (1) year from the date of purchase. Conditions and Exclusions 1. Damage resulting from over‐firing will void your warranty. 2. This warranty does not apply if damage occurs because of an accident, improper handling, improper installation, improper operation, abuse or unauthorized repair made or attempted to be made. 3. The manufacturer is not liable for indirect, incidental, or consequential damages in connection with the product including any cost or expense, providing substitute equipment or service during periods of malfunction or non‐use.* 4. All liability for any consequential damage for breach of any written or implied warranty is disclaimed and excluded. Some states do not allow the exclusion of limitations of incidental or consequential damages, so the above may not apply to you. IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
- Page 44 Procedure Purchaser must give notice of claim of defect within the warranty period and pay transportation to and from a service center designated by the manufacturer. The dealer from which the unit was purchased or the factory, at our option, will perform the warranty service. Other Rights This warranty gives you specific legal rights; you may also have other rights, Please Note: This warranty is null and void if the attached warranty registration AND a copy of the sales receipt is not returned within thirty (30) days from the date of purchase.
- Page 45 WARRANTY REGISTRATION for England’s Stove Works® Purchaser Information I. Purchased By (Name) _________________________________________ II. Address ____________________________________________________ III. City_______________________State________Zip Code ____________ IV. Telephone Number ___________________________________________ V. Email Address _______________________________________________ Dealer Information VI. Purchased From _____________________________________________ VII. Address ___________________________________________________ VIII. City_______________________ State________ Zip Code __________ Unit Information IX. Model Number_____________________ Purchase Date _____________ X. Purchase Price_____________________ XI. Serial Number_____________________ Mfg. Date _________________ Purchase Questions How did you first hear about our product? (Please check one) Word of Mouth ____ Burn Trailer Demonstration____ Internet____ Other: ________________________________________________________ Where did you receive information about our product? Via Telephone____ Dealer (Name of dealer) ___________ Internet____ Other: ________________________________________________________ IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
- Page 46 Important Notice This registration information MUST be on file for this warranty to be valid. Please mail this information within thirty (30) days from the original date of purchase. Use any of these three easy ways to send your warranty information in! Mailing Address England’s Stove Works, Inc. Technical support Department P.O. Box 206 Monroe, Virginia 24574 Fax Number (434) 929‐4810 – Twenty‐four hours a day. Online Registration Visit our warranty registration website at: http://www.englanderstoves.com/warranty/warranty.html IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED. ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT.
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