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Smart Technologies Sympodium ID250 Installation And User Manual

Interactive pen display
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Installation and
User's Guide
Sympodium
ID250
TM
Interactive Pen Display

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Summary of Contents for Smart Technologies Sympodium ID250

  • Page 1 Installation and User's Guide Sympodium ID250 Interactive Pen Display...

  • Page 2: Technical Support

    SMART Technologies Inc. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Other Precautions

    Important Information Please read this manual carefully before setting up and using your Sympodium® ID250 interactive pen display. WARNING If the screen is damaged, don’t touch any liquid that leaks from it. This liquid is an irritant. If the liquid makes contact with your skin, eyes or mouth, immediately rinse the area with running water for at least 15 minutes.
  • Page 4 Unplug the ID250 if you won’t use it for an extended period. • Don’t hit or drop the ID250 or subject it to intense shock or vibration. • If the ID250 requires replacement parts, use parts that are specified by SMART Technologies Inc. Important Information...

  • Page 5: Table Of Contents

    Table of Contents Important Information ..................... i Other Precautions ......................... i Overview ......................... 1 The Interactive Screen......................1 The Tethered Pen, Pen Tool and Function Buttons ............1 Connectivity Ports ........................ 1 Power........................... 2 Installing the ID250 ....................3 Determining the Best Location for Your ID250 ..............3 Connecting the ID250 ......................
  • Page 6 Customer Support....................21 Contacting SMART Technical Support ................21 General Inquiries ....................... 22 Warranty ..........................22 Registration........................22 Sending Feedback......................22 Obtaining More Information on SMART Products ............. 22 Index........................23 Table of Contents...

  • Page 7: Overview

    Overview The Sympodium® ID250 interactive pen display works with your computer and SMART Board™ software to create an interactive presentation environment. The ID250 includes dynamic and interactive tools for creating presentations and lessons. You can control applications and create notes using the tethered pen, all while facing the audience. The Interactive Screen The 15"...

  • Page 8: Power

    Power The Sympodium ID250 interactive pen display uses a single 12V DC power supply, which comes with your unit, and a country-specific power cable to connect to a power outlet. NOTE: The power input is designed for both 120V AC and 220V AC operation. However, you’ll never need to adjust the voltage as the ID250 switches to the appropriate voltage automatically.

  • Page 9: Installing The Id250

    Installing the ID250 This chapter tells you how to: • determine the best location for the ID250 (this page) • connect the ID250 (page 4) • integrate a monitor or a projector (page 4) • install SMART Board software (page 4) •...

  • Page 10: Connecting The Id250

    To alleviate glare, you can use the attached tilt stand to angle the ID250 from 8° to 73° from the horizontal. Alternatively, you can use a tilt stand that conforms to the standard sizes set by the Video Electronics Standards Association (VESA). When installing a VESA-compatible stand, use M4 screws (0.16"...

  • Page 11: Orienting The Screen

    3. Insert the SMART Board software CD into the CD drive. For most systems, the CD is self-starting. If the CD doesn’t start automatically: – (Windows operating systems) select Start > Run, and enter x:\autorun.exe (where x: is your CD drive). –...

  • Page 12: Matching The Resolution

    Matching the Resolution For the image output of the computer to display properly on the interactive screen, set the computer’s resolution to the screen’s native resolution of 1024 x 768 pixels (XGA) and set the refresh rate to between 45 Hz and 70 Hz. If you’re using an external projector, make sure the projector can support XGA resolution.
  • Page 13 The available display options are described below. Symbol Function Description Contrast Increases or decreases image contrast Brightness Increases or decreases image brightness Reduces or eliminates horizontal distortion lines. Phase To automatically adjust, select Reset. Reduces or eliminates vertical distortion lines. Pitch To automatically adjust, select Reset.

  • Page 14: Tethering The Pen

    To adjust the pitch and phase 1. Press the Menu button. The On Screen Display Menu opens. 2. Use the – and + buttons to select the Pitch option, and then press the Enter button. The Pitch screen appears. 3. Use the – and + buttons to evenly display the pattern of vertical stripes on the screen. 4.

  • Page 15: Using The Id250

    Using the ID250 The Sympodium ID250 interactive pen display is as easy to use as a pen on paper. By touching the tethered pen to the screen, you can interact with computer applications intuitively. In addition, you can access additional tools and features using the pen tool buttons and function buttons. This chapter tells you how to interact with the screen using the pen, as well as how to use the pen tool and function buttons.
  • Page 16 Press the Left-Click button and then press the tip of the tethered pen on the interactive screen to activate an object. To double-click, press twice with the pen. To drag an object, press and hold it with the tip of the pen, and drag it to its new location. IMPORTANT If the pointer doesn’t appear directly under the tip of the tethered pen, orient the interactive pen display to improve the accuracy (page 5).

  • Page 17: Using The Eraser

    Using the Eraser When you press the Eraser pen tool button, you can touch the screen to remove your notes. To erase a note 1. Press the Eraser button on the ID250. 2. Drag the pen over the unwanted note. You can change the size of the eraser.
  • Page 18 Using the ID250...

  • Page 19: Maintaining The Id250

    Maintaining the ID250 Keep the unit clean, and replace the pen tip when it wears down so that it doesn’t scratch the interactive screen. Cleaning the Screen You should clean a heavily used screen once a week because dirt and dust can stick to the screen and the pen tip.
  • Page 20 Insert a new tip straight into the barrel of the pen. Push the tip firmly until it stops. Maintaining the ID250...

  • Page 21: Troubleshooting

    Troubleshooting Use this section to solve any problems that occur with your ID250. However, if you can’t solve your problem using these suggestions, contact Technical Support (page 21). The ID250 has two light-emitting diodes (LEDs) that indicate the system’s status. Use these LEDs to determine that: •...

  • Page 22: Image Problems

    If the status light still doesn’t turn blue and your interactive pen display isn’t responding to a touch with the pen, call Technical Support. (See page 21 for contact details.) Image Problems If you don’t see an image on the interactive pen display, check that the ID250 is turned on and that you have properly connected the power, video and USB cables.

  • Page 23: Troubleshooting Summary Table

    Troubleshooting Summary Table Use the following table to solve a problem with the ID250. Keep in mind that any computer that you use with the ID250 must be running the SMART Board tools for the screen to be touch sensitive. You’ll know that the SMART Board tools are running if you can see the SMART Board icon in the system tray or the Dock.
  • Page 24 Symptom Probable Cause Remedy The white in an image Video image problem Check the video connection. doesn’t appear to be Return the screen to the factory white on the screen defaults (page 6). If you need to, you can adjust the color setting (page 6).

  • Page 25: Waste Electrical And Electronic Equipment (Weee) Regulations

    If you need more information on the collection, reuse and recycling of electrical and electronic equipment, please contact your local WEEE recycling agency. Alternatively, contact your local reseller or SMART Technologies for information on the environmental performance of our products.
  • Page 26 Waste Electrical and Electronic Equipment (WEEE) Regulations...

  • Page 27: Customer Support

    Customer Support Contacting SMART Technical Support SMART’s Technical Support team welcomes your call. However, you may first want to contact your local reseller if you experience any difficulty with your SMART product, as they may be able to solve the problem without delay. All SMART products include free telephone, fax and e-mail support: Telephone: 1.866.518.6791 (toll-free in Canada/U.S.) or +1.403.228.5940 (all other countries)

  • Page 28: General Inquiries

    Registration A User Registration Card was included with your ID250. To help us serve you, fill in and mail this card to SMART Technologies Inc. or register online at www.smarttech.com/registration. Sending Feedback You can help us improve our technical documentation by e-mailing your comments to TechnicalDocumentation@smarttech.com.

  • Page 29: Index

    Index Backlight Setting Adjustment Keyboard Location Brightness Keyboard, Using Cable Language Setting Adjustment USB Length LEDs Video Length Care and Cleaning Changing the Pen Tips Color Adjustment Mac OS X Operating System, Resolution Connecting Matching the Resolution Contacting Customer Support Menu Position Adjustment Contrast Mouse Location...
  • Page 30 Screen Adjusting Image Problems Orienting Resolution Troubleshooting Security SMART Board Software SMART Board Tools Status of ID250 Support Temperature Ranges Tether Tethered Pen Clicking Using Tilt Stand Tools, SMART Board Troubleshooting Power Status LED USB Cable Length Vertical Center, Changing Video Cable Length Warranty Windows Operating System, Resolution...
  • Page 31 SMART Technologies Inc. 1207 – 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA Support +1.403.228.5940 or Toll Free 1.866.518.6791 (Canada/U.S.) Support Fax +1.403.806.1256 support@smarttech.com www.smarttech.com 99-00498-00 REV C0...

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