Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: FCC notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Important information Safety information Compliance Before you use your SMART Response™ interactive response system, please read and understand the safety warnings and precautions described in this guide. These safety warnings and precautions instruct you in the safe and correct operation of the system and its accessories so you can prevent injuries to yourself and others or damage to the equipment.
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this equipment not expressly approved by SMART Technologies may void the user’s authority to operate this equipment.
Contents Important information Safety information Compliance Chapter 1: About the SMART Response system Introduction Features Hardware – clickers and receivers Chapter 2: Getting started Using your SMART Response system Environmental requirements Computer requirements Connecting hardware and activating SMART Response software Activating SMART Response software Selecting how students answer questions Starting SMART Response LE software the first time Asking instant questions...
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C O N T E N T S Generating class performance reports Printing and exporting questions and results Chapter 5: Maintaining your SMART Response system Preventing component damage Changing the clicker batteries Resetting clickers Receiver indicator lights Troubleshooting the receiver Troubleshooting SMART Response CE connection issues Importing student responses Other troubleshooting tips Appendix A: Hardware environmental compliance...
Chapter 1 About the SMART Response system Introduction Integration with SMART Notebook SE (Student Edition) software Features Hardware – clickers and receivers Introduction The SMART Response interactive response system is an assessment tool that enhances learning. It facilitates summative and formative assessment by enabling you to pose a question before, during or after a lesson to find out whether students are on track.
C H A P T E R 1 About the SMART Response system Features Feature Description Integration with Open SMART Response software from a tab in SMART Notebook SMART Notebook software. With SMART Notebook’s Gallery of more than 6,000 items of software graphic-rich content, you can add images and other multimedia content to your questions and/or assessments.
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C H A P T E R 1 About the SMART Response system Feature Description Previewing results You can see what responses students have submitted during the during an assessment assessment and get immediate feedback on how the class is doing. Easy-to-view results Display results in easy-to-view pie charts or graphs, which you can then insert on a SMART Notebook page for a closer view and to add your own...
C H A P T E R 1 About the SMART Response system Hardware – clickers and receivers Feature Description RF technology provides a reliable wireless connection between the Radio frequency (RF) student clickers and the central receiver. You don’t need a line of sight to technology the clickers, and the clickers and the receiver can connect within a 100' (30 m) range.
Chapter 2 Getting started Using your SMART Response system Teacher Tools SMART Response system hardware Using the interactive response system Environmental requirements Temperature Humidity Water and fluid resistance Dust and scratching Electrostatic discharge (ESD) Conducted and radiated emissions Computer requirements Windows operating systems Mac OS X operating system software Connecting hardware and activating SMART Response software...
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C H A P T E R 2 Getting started Editing your SMART Teacher file Adjusting privacy and alert options Using Privacy mode Changing alerts Applying encryption methods Configuring service ports Creating a class list Creating a class list in Teacher Tools Importing a class list from Excel®...
C H A P T E R 2 Getting started Using your SMART Response system Using the SMART Response interactive response system, you can perform planned or spontaneous student assessments in the same software you use to deliver your lessons—it integrates seamlessly with SMART Notebook collaborative learning software.
C H A P T E R 2 Getting started Students find the handheld clickers easy to use and comfortable to hold. Students can easily read several lines of text on the large display screen. They can see if responses have been sent and can review the status of their clicker's battery power and network connection.
C H A P T E R 2 Getting started designed for pollution degree 1 (P1) as per EN61558-1, which is defined as “No pollution or only dry non-conductive pollution.” Electrostatic discharge (ESD) SMART Response components meet the requirements of EN61000-4-2 severity level 4 for direct and indirect ESD.
C H A P T E R 2 Getting started Adobe Reader® 8.0 or later Microsoft DirectX® technology 8.1 or later (required for SMART Video Player) Mac OS X operating system software 1.5 GHz Intel® or later processor 1 GB of RAM Free hard disk space: Software Space required...
C H A P T E R 2 Getting started Connecting hardware and activating SMART Response software To send information to and receive information from SMART Response clickers, you must connect the SMART Response receiver to your computer. You can then check the receiver's status in Teacher Tools.
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C H A P T E R 2 Getting started Choose a location for the receiver that’s as high as possible and in plain view of the students’ clickers. For permanent installations, use a USB extender to mount the receiver high on a wall. To minimize interference from other radio-frequency equipment, position the receiver away from other wireless products, such as 2.4 GHz routers and cordless telephones.
C H A P T E R 2 Getting started 2. Insert the receiver's captive USB cable connector into an available USB receptacle on your computer. The Ready light on the receiver turns on to indicate that the receiver is receiving power. On Windows computers, the first time you connect the receiver, a balloon message appears from the notification area indicating that new hardware has been detected.
C H A P T E R 2 Getting started Checking the receiver’s status If you connected the receiver, you're ready to start a class session. You can check the receiver’s communication status at any time using the following procedure. To check the receiver’s status 1.
C H A P T E R 2 Getting started Activating SMART Response software You must activate your SMART Response software within 30 days of installation. SMART Response software automatically activates when you connect your receiver. If you are using SMART Response software in CE mode, see Activating SMART Response CE software on the next page.
C H A P T E R 2 Getting started 2. Click Activate. If your 30 day evaluation period has expired, the SMART Response Software Evaluation Expired dialog box appears. Click Activate Now. If you are within the 30 day evaluation period, the SMART Response Software Evaluation dialog box appears and displays the time remaining in your software evaluation period.
C H A P T E R 2 Getting started The SMART Product Update dialog box appears and displays the time remaining in your software's evaluation period. N O T E If your SMART Response software is already activated, the Status (Days Left) column shows Activated beside SMART Response.
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C H A P T E R 2 Getting started Some question types aren't available in all responding modes. See About question types on page 45 for more information. Students can use SMART Response PE, SMART Response LE or SMART Response XE clickers, SMART Notebook SE (SMART Response CE) or Internet enabled devices (SMART Response VE) while SMART Response is in Multiple SMART Response devices mode, but there are some limitations.
C H A P T E R 2 Getting started To select how students answer questions 1. Open the SMART Response Setup Tool. 2. Select one of the following options: SMART Response LE SMART Response PE SMART Response XE SMART Response / Senteo SMART Response VE SMART Notebook SE Multiple SMART Response devices...
C H A P T E R 2 Getting started The following are examples of limitations when in Multiple SMART Response devices mode: Students are unable to answer text questions. Students are unable to answer SMART Response XE math expression questions. Students can only answer the first question of an assessment when they use SMART Response LE clickers.
C H A P T E R 2 Getting started To pair clickers with the SMART Response receiver 1. If a class isn’t running, start Teacher Tools. See Starting Teacher Tools on page 23. Teacher Tools appears. 2. Select Anonymous Mode, and then click Start Class. The receiver’s Power light flashes and then turns solid green.
C H A P T E R 2 Getting started 3. Use the Up and Down buttons to scroll to Clicker ID, and then press Enter. 4. Use the Up and Down buttons to select a unique number between 1 and 199, and then press the Menu button.
C H A P T E R 2 Getting started 4. Select one of the options. T I P If you want to use the same option by default, select the Always perform this action option. You can change the default in the Preferences menu. A SMART Notebook page appears showing the possible answers to the question.
C H A P T E R 2 Getting started If this is the first time you're starting SMART Response software in LE mode, see Starting SMART Response LE software the first time on page 20 for information. To start Teacher Tools Click the SMART Response icon in the Windows notification area or Mac menu bar, and then select the icon below the Teacher Tools heading.
C H A P T E R 2 Getting started 4. Type a file name, and then click Save. The .teacher file saves and the Gradebook window appears displaying the teacher’s name. To create an additional SMART Teacher file 1. Start Teacher Tools. See Starting Teacher Tools on page 23. Teacher Tools appears.
C H A P T E R 2 Getting started mode on. To hide private information Click the Privacy: Off button in the upper right corner of the screen. To display private information Click the Privacy: On button in the upper right corner of the screen. Changing alerts You can set SMART Response software to display an alert message on your screen when students sign in or out.
C H A P T E R 2 Getting started To apply an encryption method 1. Start Teacher Tools. See Starting Teacher Tools on page 23. Teacher Tools appears. 2. Select Edit > Preferences (Windows computers) or Teacher Tools > Preferences (Mac computers) from the menu bar.
C H A P T E R 2 Getting started To use random service ports 1. Start Teacher Tools. See Starting Teacher Tools on page 23 Teacher Tools appears. 2. Select Edit > Preferences (Windows computers) or Teacher Tools > Preferences (Mac computers) from the menu bar.
C H A P T E R 2 Getting started 5. Click Add on the toolbar. The Properties window appears below the table. 6. If you are using SMART Response LE clickers, type a unique number between 1 and 199 in the Clicker ID box.
C H A P T E R 2 Getting started 5. Type Last Name in the first cell of the third column (C1). 6. Move the first and last names into the columns directly below the headings. 7. In column A, type a unique 1 to 15 digit ID number for each student. E X A M P L E 1 ID Number First Name Last name 2 1234...
C H A P T E R 2 Getting started 9. In column B, type a unique clicker ID from 1 to 199 for each student's clicker. E X A M P L E 1 ID Number Clicker ID First Name Last name 2 12345 David Jones...
C H A P T E R 2 Getting started 8. Browse to and select the .xls or .xlsx file containing the class list, and then click Open. After a short delay, the names and IDs from the spreadsheet appear in the Students page. You can now edit each student's properties, as required.
C H A P T E R 2 Getting started For more information, see CSV file formatting below. To import a class list from a CSV file 1. Start Teacher Tools. See Starting Teacher Tools on page 23. Teacher Tools appears. 2.
C H A P T E R 2 Getting started Specify student first and last names in separate columns. For the student's given name, use First Name for the column heading. For the student's family name, use Last Name for the column heading. You must put a single space between First (or Last) and Name.
C H A P T E R 2 Getting started Editing a class list After you create a class list, you can use Teacher Tools to edit it. N O T E S You're unable to edit a class list or remove students from it if a class is running. However, you can add students and import class lists after a class has started.
C H A P T E R 2 Getting started 3. Click the Students tab. The class list appears. 4. Click Add on the toolbar. The Properties tab appears below the class list. 5. Type a unique number of 1 to 15 digits in the Student ID box. ...
C H A P T E R 2 Getting started A message appears asking you to confirm the deletion. 5. Click Yes. Tagging students You can use tags to identify groups or categories of students. SMART Response software uses the tags to sort student results when you generate class performance reports.
Chapter 3 Using SMART Response software About SMART Notebook software SMART Notebookwith SMART Response software Setting SMART Response preferences in SMART Notebook software Creating assessments Creating an assessment Adding content pages to the assessment Defining feedback options Adding questions to the assessment About question types Adding questions using the Insert Question wizard About intelligent expression grading Creating answer keys...
C H A P T E R 3 Using SMART Response software Connecting to the class Connecting in Anonymous mode Connecting in Sign In mode Manually connecting to a class Locking sign-in Disconnecting students from a class Disconnecting all students Disconnecting individual clickers using Teacher Tools Students disconnecting manually Using clickers About SMART Response PE clickers...
C H A P T E R 3 Using SMART Response software SMART Notebookwith SMART Response software The integration of SMART Response software with SMART Notebook software means that you can create question sets, import questions from Microsoft Word or XML files and start and stop question sessions directly from SMART Notebook software.
C H A P T E R 3 Using SMART Response software Creating assessments You can use SMART Notebook software to create assessments. Creating an assessment By creating assessments, you can collect results for each question and for the entire assessment at the same time.
C H A P T E R 3 Using SMART Response software To edit the assessment title page and description 1. On the SMART Notebook page, double-click the title, grade, subject or date text to change its properties or edit the text. 2.
C H A P T E R 3 Using SMART Response software 6. Use SMART Notebook's tools to add text, images or Adobe Flash Player compatible files from the Gallery. Defining feedback options Feedback options allow you to show your students their individual grades, the correct answers and the class average.
C H A P T E R 3 Using SMART Response software Adding questions to the assessment SMART Response supports up to seven question types depending on the device students use to answer questions. You can add questions to the assessment using the Insert Question wizard or by importing questions from a Microsoft Word document, XML file, SQZ file, PDF file (Mac only) or ExamView®...
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C H A P T E R 3 Using SMART Response software Question Description Students can answer with type Std. NBSE Multi Multiple Students use a single button, choice A through J, to answer the question. Select from 2 to 10 answers (2 to 5 answers for LE clickers) for a question.
C H A P T E R 3 Using SMART Response software Adding questions using the Insert Question wizard With SMART Notebook software, you can ask your students questions and collect their answers. To add a question using the Insert Question wizard 1.
C H A P T E R 3 Using SMART Response software 9. Click Finish. 10. Optionally, use SMART Notebook's tools to add images or Adobe Flash Player compatible files from the Gallery. N O T E S 1. Text answer questions are case-sensitive. You can enter up to four answers to support different capitalizations (for example, "iron", "Iron"...
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C H A P T E R 3 Using SMART Response software The following table shows examples of how SMART Response software's intelligent expression grading compares expression answers to the question's correct expression answer.
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C H A P T E R 3 Using SMART Response software The following table shows examples of how student answers would be graded depending on which equivalency option you chose.
C H A P T E R 3 Using SMART Response software Creating answer keys If you already have a quiz or assessment in another format, such as in a hardcopy format, or in a multimedia file, you can create an answer key for that assessment to record the assessment's progress and student's grades.
C H A P T E R 3 Using SMART Response software You can now start the assessment, and ask the students to respond to the questions. Refer to Starting and connecting to a class on page 62 for information. You can edit your answer key using the same procedures found in Adding questions to the assessment on page 45.
C H A P T E R 3 Using SMART Response software Example Word document question formats The following list of questions is an example of how to format your Word document before you import it into SMART Response software. N O T E Some SMART Response modes don't support all of the following example question types.
C H A P T E R 3 Using SMART Response software Importing questions from an XML or SQZ file SMART Response software includes an import feature for converting questions from ExamView format XML files or SMART Sync software SQZ files into question sets. SMART Response software uses the tags in the XML and SQZ files to extract questions, answers and correct responses, and then converts the information into assessment pages.
C H A P T E R 3 Using SMART Response software Importing questions from a PDF file I M P O R T A N T This feature is available only with SMART Response for Mac computers. When you import questions from a PDF file, the SMART Response conversion utility interprets the numbering of the paragraphs.
C H A P T E R 3 Using SMART Response software PDF document formatting The text below shows examples of multiple choice questions formatted so that SMART Response software can easily convert them to question pages. 1. How is the boy involved in the dog’s care? a.
C H A P T E R 3 Using SMART Response software Importing questions from ExamView HTML You can import ExamView 5.2.0 and 6.2.1 HTML question files into a SMART Response assessment. See Exporting ExamView tests on the next page for information about exporting HTML question files from ExamView.
C H A P T E R 3 Using SMART Response software Exporting ExamView tests You can export ExamView 5.2.0 and 6.2.1 online tests as HTML documents. To export an HTML test document from ExamView 5.2.0 1. In ExamView Test Generator 5.2.0, select File > Publish Online Test. The Publish Online Test dialog box appears.
C H A P T E R 3 Using SMART Response software About ExamView HTML question importing The following table shows how SMART Response software imports ExamView HTML question files. This ExamView question type Imports as this SMART Response question type True or false True or false Modified true or false True or false...
C H A P T E R 3 Using SMART Response software Setting answers for imported questions After you import questions, you can set or change the answers to your assessment questions. To set the answers for imported questions 1. In the Page Sorter tab, select the thumbnail for the first question page. 2.
C H A P T E R 3 Using SMART Response software Tagging questions Using the Insert Question wizard, you can add tags to the questions you create in SMART Notebook software. You can also add or change the tags to questions after you finish creating an assessment. You can use tags to identify groups or categories of questions.
C H A P T E R 3 Using SMART Response software Starting and connecting to a class To use SMART Response interactive response system in your classroom, you must start a class and allow students to connect to it. You can monitor the student connections during the class and disconnect them when the class is done.
C H A P T E R 3 Using SMART Response software Sign In mode Anonymous mode Students can connect to the class, but they must Students can connect to the class without sign in with their assigned ID numbers. identifying themselves. Teachers can control when students can sign in Teachers can't control when students using by locking a class.
C H A P T E R 3 Using SMART Response software N O T E S You can start a class and the assessment at the same time in SMART Notebook software by selecting Response > Start Assessment. If you don't have a class list, the class starts in Anonymous mode. If you do have a class list, a list of classes appears where you can select Anonymous mode.
C H A P T E R 3 Using SMART Response software N O T E You can also start a class in Teacher Tools. Monitoring clickers You can use Teacher Tools to see if a clicker is logged on or if it's in Anonymous mode. If the clicker is logged on, you can also see the student's name.
C H A P T E R 3 Using SMART Response software Connecting to the class After you start a class, you can tell your students to connect to the class. How the students connect to the class depends on SMART Response software's current mode. In addition, you can prevent students from signing in.
C H A P T E R 3 Using SMART Response software 1. Press the clicker's Power button for one second. 2. Use the soft keys to join the last class. Use the soft keys to find a class, and then to select the class. To connect LE clickers in Anonymous mode Tell the students to press their clicker's Power button for one second.
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C H A P T E R 3 Using SMART Response software 2. Press the Enter button to join the last class. Press the Down button to select Find a class, and then press Enter. The clicker scans for classes, and then displays a list of classes within range. Press the Up and Down buttons to select the correct class, and then press Enter.
C H A P T E R 3 Using SMART Response software N O T E If a student attempts to sign in using an ID that another student is already using, a message appears indicating that they're unable to sign in and lets them retry. To connect SMART Notebook SE in Sign In mode After you start a class, tell your students to sign in by following the procedure described in the SMART Notebook SE online Help system.
C H A P T E R 3 Using SMART Response software Locking sign-in You can block students from signing in to your class. Select the Lock Sign In button to block students from signing in before you're ready or to block late students from signing in. When you start a class, sign-in is unlocked by default.
C H A P T E R 3 Using SMART Response software Disconnecting students from a class You can disconnect students from a class in three ways. You can disconnect them simultaneously. disconnect individual clickers using Teacher Tools or have your students manually disconnect their clickers.
C H A P T E R 3 Using SMART Response software 6. Click OK to disconnect the student. N O T E The student can log back on immediately. If you don't want the student to be able log on for a while, select Also ban this student for, select the number of minutes, and then click OK.
C H A P T E R 3 Using SMART Response software Using clickers After students connect their clickers to your class, they can use their clickers to complete assessments. In addition, students using SMART Response PE or XE clickers can ask questions using their clickers and change their clicker settings.
C H A P T E R 3 Using SMART Response software Option Description Contrast Press to brighten or darken the clicker's LCD display. Use the selection buttons to increase or decrease the contrast. Device info Press to display the clicker’s MAC address and firmware version. Advanced You must have a valid security code to open this menu.
C H A P T E R 3 Using SMART Response software E X A M P L E To answer C, a student would press Answering multiple answer questions Students can answer multiple answer questions using the following buttons on their clickers: E X A M P L E To answer A and C, a student would press and then press...
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C H A P T E R 3 Using SMART Response software To enter a decimal number 1. Enter the numbers to the left of the decimal point. 2. Press 3. Enter the numbers to the right of the decimal point. To enter a fraction 1.
C H A P T E R 3 Using SMART Response software Answering text answer questions Students can answer text questions using the following buttons on their clickers: Responding to text answer questions on a SMART Response PE clicker is similar to texting on a cell phone.
C H A P T E R 3 Using SMART Response software To enter a space Press To make a change 1. Use the arrow buttons to move the cursor to the character you want to change. 2. Press the Delete button to delete the character. 3.
C H A P T E R 3 Using SMART Response software Clicker button Description Enter Make or confirm a selection. Ask Question Displays the clicker ID. Menu Press with the Power button to open the clicker menu in Teacher mode. See Using the Teacher mode menu below.
C H A P T E R 3 Using SMART Response software About SMART Response XE clickers Button/key name Function Power button Press and hold to turn clicker on or off. Press to select functions displayed on the LCD display. The Soft keys functions depend on the clicker's mode.
C H A P T E R 3 Using SMART Response software Button/key name Function Press to add a space in text or mathematical expressions. Spacebar/Menu Press after pressing the Sym key to display a menu where button you can select Raise hand, Symbols or other functions depending on clicker mode.
C H A P T E R 3 Using SMART Response software Completing assessments After you create an assessment, you can start it in SMART Response software. Students then complete the assessment. During the assessment, you can view results. Starting an assessment When you use SMART Notebook software to ask questions, SMART Response uses the options you set in Teacher Tools to control how students interact with the teacher.
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C H A P T E R 3 Using SMART Response software 5. Select the Remember names check box to display student names in the Response tab during the assessment. Clear the Remember names check box to hide student names in the Response tab during the assessment.
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C H A P T E R 3 Using SMART Response software To start an assessment and ask questions in PE, XE and CE modes 1. Start a class now, if you haven't already done so. 2. Have your students connect to the class, if they haven't already done so. 3.
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C H A P T E R 3 Using SMART Response software 7. When the “All the students have answered” message appears in the Response tab, select Response > Stop Question. A chart showing your students’ results and several options appears in the Response tab. Select the options you want.
C H A P T E R 3 Using SMART Response software Collecting question responses N O T E Make sure that you start your class and that all the students using clickers are connected before you ask questions. To collect question responses 1.
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C H A P T E R 3 Using SMART Response software 4. If you want to view more detailed class results, click Show beside Details. A list of students, their grades and the duration of the assessment appears. I M P O R T A N T Use discretion when displaying sensitive grade information to all class members.
C H A P T E R 3 Using SMART Response software 7. Click Show beside Details. A list showing each student's submitted response appears, including the time it took to respond. I M P O R T A N T Use discretion when displaying sensitive grade information to all class members.
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C H A P T E R 3 Using SMART Response software 4. Click Show beside Results Preview. A chart showing the class's current responses to the question appears. N O T E S The chart changes as students answer the question, and changes as students change their answers.
Chapter 4 Reviewing, printing and exporting assessment results Importing assessment results Formatting the results files for importing Importing a class results file CSV and XLS file formatting Reviewing assessment results Flagging results Generating student performance reports Generating class performance reports Printing and exporting questions and results Printing from SMART Notebook software's Response menu Exporting results...
C H A P T E R 4 Reviewing, printing and exporting assessment results Importing assessment results You can import the results of an assessment that you performed without using your SMART Response system. You can then generate reports that combine the results from your assessments with the imported results.
C H A P T E R 4 Reviewing, printing and exporting assessment results 8. Browse to and select the file, and then click Open. The student results information appears in the Students and Assessments tabs. You can also generate reports that include the imported scores. CSV and XLS file formatting E X A M P L E Comma separated values (CSV) file...
C H A P T E R 4 Reviewing, printing and exporting assessment results Reviewing assessment results After you run and stop an assessment, Teacher Tools records the class results and each student's results. At any time after you run an assessment, you can review the student, question or assessment results and performance.
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C H A P T E R 4 Reviewing, printing and exporting assessment results 4. Click the Results tab. A table appears showing detailed information about each assessment the student has participated in, including the date and the score the student achieved. If the student's score is below the passing grade you defined when you created the class, the score appears in red.
C H A P T E R 4 Reviewing, printing and exporting assessment results To display and change results for each question in an assessment 1. If a class is running, stop it. 2. In Teacher Tools, select the class name in the Gradebook area. The class window appears with the Home tab selected.
C H A P T E R 4 Reviewing, printing and exporting assessment results 5. Click the Results tab. 6. Select the assessment result you want to flag in the list. 7. Click the Set flag icon above the results list. A blue flag appears in the Mark column.
C H A P T E R 4 Reviewing, printing and exporting assessment results 8. Browse to the location where you want to save the report file, and then click Create. SMART Response software creates one or more reports as PDF files that appear in your default PDF viewer.
C H A P T E R 4 Reviewing, printing and exporting assessment results Printing and exporting questions and results Using SMART Notebook software's Response menu, you can create hard copies of questions, handouts and student results. You can also export questions and student results to an Excel spreadsheet, a comma separated values (CSV) file or an HTML web page.
C H A P T E R 4 Reviewing, printing and exporting assessment results To print questions or results Select Response > Print, and then select the print option you want. For other options, select Response > Print > More Print Options to open SMART Response software's print window.
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C H A P T E R 4 Reviewing, printing and exporting assessment results 4. Select the By student option if you want to export results for your entire class (the default selection) or for an individual student. If you want to export results for an individual student, also select the student's name from the drop-down list.
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C H A P T E R 4 Reviewing, printing and exporting assessment results 3. Browse to a folder, type a name for the file, and then click Save. Either Excel or your default web browser opens showing the exported file.
C H A P T E R 5 Maintaining your SMART Response system Cleaning the receiver and clickers With proper care, your SMART Response hardware will provide years of trouble-free performance. Follow these cleaning tips to maintain your SMART Response system: Remove dust with a damp cloth before you use a cleaner.
C H A P T E R 5 Maintaining your SMART Response system 4. Insert fresh batteries. 5. Replace the cover and screw. Resetting clickers If a clicker isn't operating as expected, you might need to reset it. Perform the following steps to reset your clicker.
C H A P T E R 5 Maintaining your SMART Response system Ready light Description state Solid red The receiver has power, but either it isn’t communicating with the computer or no class is started. Solid green The receiver is receiving power and communicating successfully with SMART Response software.
C H A P T E R 5 Maintaining your SMART Response system Ready light Transmit Receive Receiver state light light Yellow The receiver has power, but communication circuits have failed. Flashing red Flashing Flashing Manufacturing tests are running, and the receiver isn’t operational.
C H A P T E R 5 Maintaining your SMART Response system To import student responses 1. Start Teacher Tools. See Starting Teacher Tools on page 23. Teacher Tools appears. 2. Connect the student's USB drive to your computer. 3. Select Import > Student Responses from the toolbar. The Select Unsent SMART Response Files dialog box appears.
C H A P T E R 5 Maintaining your SMART Response system Other troubleshooting tips Symptom/observation Action/remedy When you export SMART Response In your exported results, change the exported dates to question set results from a SMART fractions, add a space before each fraction and convert the Notebook file using the CSV month to its numerical value.
Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
A P P E N D I X Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on these special shipping regulations: 1.866.518.6791, Option 4 (U.S./Canada) 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging.
A P P E N D I X Hardware environmental compliance Restriction of Certain Chemicals (REACH directive) The European Union has enacted the EU REACH Directive which restricts the use of certain chemicals in products. SMART Technologies is committed to complying with this initiative.
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