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Cms Products 674 Operator's Manual

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Summary of Contents for Cms Products 674

  • Page 2 Terms and Conditions of Sale LIMITED WARRANTY: Subject to the limitation specified herein, all parts included on original equipment manufactured by CRANE MERCHANDISING SYSTEMS and sold to purchaser are warranted for one year from the date of shipment of the equipment in question.

  • Page 3: Table Of Contents

    HotCup Operators’ Guide Table of Contents Table of Contents Specifications........................1 Major Parts .......................... 3 Controls and Indicators...................... 7 Initial Setup........................13 Location Preparation........................13 Electrical Power Requirements ....................13 Check the Power Outlet ......................13 Water Requirements ........................14 Positioning the Merchandiser.....................
  • Page 4 Table of Contents HotCup Operators’ Guide Hot Drink Setup ........................ 49 Set Up A Hot Drink........................49 Whipper Options ......................... 50 View or Set the Hot Water Tank Temperature................51 Set Up Low Temperature Dispensing ..................51 Set Up Low Power Settings ......................52 Set the Ratio of Chocolate in Cappuccino ..................
  • Page 5 HotCup Operators’ Guide Table of Contents View Machine Info......................82 View Discount Sales by Time Interval..................82 View Free Vends........................82 View Winners ..........................82 View Total Unpaid Vends......................84 View Number of Test Vends ...................... 84 View Sales Data By Price ......................84 View Machine ID number......................
  • Page 6 Table of Contents HotCup Operators’ Guide 6740001 November, 2007...

  • Page 7: Specifications

    HotCup Operators’ Guide Specifications Specifications SPECIFICATIONS COMMON TO ALL MACHINES DIMENSIONS 72" (183 cm) high 32" (81 cm) wide 28.5" (72 cm) deep WEIGHT 475 lbs (215.5 kg) WATER REQUIREMENTS Minimum: 20 psi (137.8 kPa) Maximum: 80 psi (551.2 kPa) AMBIENT Minimum: 41°...
  • Page 8 Specifications HotCup Operators’ Guide SPECIFICATIONS COMMON TO ALL MACHINES (CONTINUED) Automatic delivery door OPTIONS Base grille kit (1 sided) Base grille kit (3 sided) Coin box lock Data printer kit Debit card reader Door striping kit Everpure water filter kit Cuno water filter kit Hydro-Life water filter kit Soup whipper kit...

  • Page 9: Major Parts

    HotCup Operators’ Guide Major Parts Major Parts The diagrams on the following pages will acquaint you with the major parts of the HotCup merchandiser. For more detailed information, please consult your PARTS MANUAL. If you do not have a PARTS MANUAL, contact National Vendors Parts Department. POINT OF EXTERIOR PURCHASE...
  • Page 10 Major Parts HotCup Operators’ Guide CUP MECHANISM TURRET ASSEMBLY AND MOTOR AND PCB ASSEMBLY DELIVERY DOOR LOCK BAR ASSEMBLY 636p0048 FRONT VIEW OF MERCHANDISER INTERIOR VIEW OF MERCHANDISER DOOR 6740001 November, 2007...
  • Page 11 HotCup Operators’ Guide Major Parts MERCHANDISER CABINET INTERIOR November, 2007 6740001...
  • Page 12 Major Parts HotCup Operators’ Guide MAIN CONTROLLER PCB ASSEMBLY INTERFACE BOARD EXHAUST BRACKET ASSEMBLY OVERFLOW POWER SWITCH PANEL ASSEMBLY ASSEMBLY OPTIONAL INFRARED 636P0047 CUP/MUG SENSOR Posi-Vend MERCHANDISER CABINET INTERIOR 6740001 November, 2007...

  • Page 13: Controls And Indicators

    HotCup Operators’ Guide Controls and Indicators Controls and Indicators Power Panel. You may have one of three power panels, depending upon where you live. The controls are fundamentally the same, however. Circuit Breakers. Circuit breakers protect the merchandiser against failures in the power supply or any of the electrical components.
  • Page 14 Controls and Indicators HotCup Operators’ Guide MAIN POWER SWITCH LABEL MAIN CIRCUIT BREAKER LOW VOLTAGE CIRCUIT BREAKER POWER CONTROL PANEL (U.S./CANADA) AGC 1 DC POWER FUSE SUPPLY PCB 1 AMP FOR 110V COIN MECH BACK SIDE BACK SIDE OF U.S./CANADA POWER CONTROL PANEL 6740001 November, 2007...
  • Page 15 HotCup Operators’ Guide Controls and Indicators MAIN POWER SWITCH LABEL ELECTRONICS CIRCUIT BREAKER MOUNTING STUDS FOR MEXICO ONLY POWER CONTROL PANEL (U.K./ MEXICO) November, 2007 6740001...
  • Page 16 Controls and Indicators HotCup Operators’ Guide MAIN CONTROLLER PCB ASSEMBLY LED1 LED2 POWER ON FLASHING (LED 1) HEARTBEAT (LED 2) MAIN CONTROLLER DISPLAY Main Controller PCB Display. This display consists of two light emitting diodes (LED) mounted on the controller PCB. When lit, this red LED indicates electrical power is applied to the controller POWER ON PCB.
  • Page 17 HotCup Operators’ Guide Controls and Indicators HIGH VOLTAGE INTERLOCK SWITCH LOW VOLTAGE MESSAGE DOOR SWITCH DISPLAY SERVICE FREE VEND KEYPAD KEYSWITCH (OPTIONAL) CABINET INSTRUCTION PLATE LETTERS A-H,J SELECTION SWITCH NUMERALS 1-9, *,0, # BILL MONETARY ACCEPTOR PANEL (OPTIONAL) COIN COIN RETURN INSERT BUTTON...
  • Page 18 Controls and Indicators HotCup Operators’ Guide High Voltage Interlock Switch (U.S./ Canada). When the cabinet door is open, this switch turns off the optional fan and bean light (if equipped), and turns on the service light. High Voltage Interlock Switch (International). When the cabinet door is open, this switch turns off all high voltage to the cabinet.

  • Page 19: Initial Setup

    HotCup Operators’ Guide Initial Setup Initial Setup LOCATION PREPARATION After your machine is unpacked and placed near its permanent location, you need to make sure you have the proper electrical and water service. ELECTRICAL POWER REQUIREMENTS This merchandiser needs electrical power as shown in the following table. NOTE: Each merchandiser should have its own electrical circuit.

  • Page 20: Water Requirements

    Initial Setup HotCup Operators’ Guide WATER REQUIREMENTS The best type of water for coffee brewing is normal hard (tap) water. If your location has chemically softened water, you should do one of the following things: • Have a non-softened supply line run to the merchandiser •...

  • Page 21: Connecting Everything

    HotCup Operators’ Guide Initial Setup III. CONNECTING EVERYTHING Connect the Merchandiser to the Water Supply: a. You will need the following: •A coil of copper tubing with outside diameter of 3/8 inch (9.5 mm) or greater. The appropriate plastic tubing may be substituted. The tubing must be long enough to reach from the water source to your machine with enough left over to form a loop about 2 feet (60 cm) in diameter.

  • Page 22: Final Mechanical Preparation

    Initial Setup HotCup Operators’ Guide FINAL MECHANICAL PREPARATION Level the Merchandiser: a. Place a spirit level on the top front edge of the cabinet with the door fully closed. Adjust the front legs only until the cabinet is reasonably level. b.
  • Page 23 HotCup Operators’ Guide Initial Setup Mount the Base Plate: WARNING DO NOT MOVE THE CABINET WHILE HEX HEAD SCREWS AND/ OR CARRIAGE BOLTS ARE LOOSENED. THE CABINET WOULD BECOME UNSTABLE AND LIKELY TO TIP AND CAUSE INJURY. a. Remove the pail(s) from the inside of the merchandiser. b.
  • Page 24 Initial Setup HotCup Operators’ Guide Install the Water Filter Cartridge: IF YOUR MERCHANDISER HAS THE WATER FILTER OPTION, IT CANNOT BE OPERATED WITHOUT A PROPERLY INSTALLED WATER FILTER CARTRIDGE. If you do not have the water filter option, continue with "Fill the Tank". CUNO BRAND ...
  • Page 25 HotCup Operators’ Guide Initial Setup EVERPURE BRAND... NOTE Check the water filter installation record. There is a place to write the vend number on the cartridge. The cartridge is effective for a maximum of 26,000 7 oz. vends, 22,000 8 oz. vends, 20,000 9 oz. vends, or 15,000 12 oz.
  • Page 26 Initial Setup HotCup Operators’ Guide HYDROLIFE BRAND INSTALLATION: a. Place the filter inside the canister. Be sure the o-ring is seated in the canister just below the threads. b. Screw the canister and filter assembly onto the filter head until it comes to a stop. c.
  • Page 27 HotCup Operators’ Guide Initial Setup Load the Optional Filter Paper: a. Turn the fastener turn counterclockwise and remove the filter paper cover. b. Insert filter paper in the filter paper housing as shown. Feed the paper out of the housing as shown by the arrows molded into the back wall of the filter paper housing d.
  • Page 28 Initial Setup HotCup Operators’ Guide Route the paper into the grounds bucket k. Place the main power switch in the ON position. 6740001 November, 2007...
  • Page 29 HotCup Operators’ Guide Initial Setup Test the brewer to be sure the paper feeds properly: On the service keypad, press then press until the display shows BREW TEST. Press to test each brewer position: WARNING Keep away from the brewer mechanism while it is operating. Coming into contact with moving parts could injure you.
  • Page 30 Initial Setup HotCup Operators’ Guide MDB Coin Mechanism Install the coin mechanism as follows: WARNING Make sure the main power switch is turned OFF before you work on the merchandiser. Failure to do so could result in death or injury. a.
  • Page 31 HotCup Operators’ Guide Initial Setup e. The following figure shows a coin mechanism, bill validator, and card reader connected to one another via an MDB. Some monetary configurations may not include all of these devices. Connect your coin mechanism as shown: Turn ON the main power switch.
  • Page 32 Initial Setup HotCup Operators’ Guide Fill the Tank: a. Make sure the main power switch is ON. b. Turn on the water at its source. c. On the service keypad, press , then press until the display shows TANK.FILL. d. Press .
  • Page 33 HotCup Operators’ Guide Initial Setup Load Cups: CAUTION Use only cups which have been designed for use in a hot beverage vending machine. a. Support the cup mechanism in the upright position. b. Push the latch forward to release the cup mechanism. Continue to support the cup mechanism while you lower it into the loading position.
  • Page 34 Initial Setup HotCup Operators’ Guide 11. Test the Machine: Your HotCup merchandiser is now ready to vend coffee, just as soon as the water in the tank reaches its operating temperature. Press , and a reading of the tank temperature is displayed.
  • Page 35 HotCup Operators’ Guide Initial Setup 12. PosiVend:™ PosiVend™ensures that a cup is always available in the cup station before any money is collected or product delivered. The sensing system is a beam of infra-red light across the cup station which is broken by the cup when it falls into position.

  • Page 36: Adjustments And Minor Maintenance

    Initial Setup HotCup Operators’ Guide ADJUSTMENTS AND MINOR MAINTENANCE Empty the Bill Stacker Adjust the Water Valves Water valves do not usually require adjustment, but in some cases adequate water volume cannot be achieved by the throw time setting alone (See “Programming The HotCup” on page 34). If absolutely necessary, adjust the valves in conjunction with setting the factory default timers during the Product Configuration programming mode.
  • Page 37 HotCup Operators’ Guide Initial Setup Install Canisters. a. Place the canister in position as shown. b. Engage the pins on the motor shaft with the slots in the canister coupler. c. Fit tabs on canister into the slots on the canister shelf. d.
  • Page 38 Initial Setup HotCup Operators’ Guide Adjust the Cup Mechanism. a. Place seven cups in the cup ring. b. Observe the clearance as shown in view B. c. If necessary adjust by first loosening the adjustment arm screw (view A). d. Move adjustment arm until correct clearance is achieved. e.
  • Page 39 HotCup Operators’ Guide Initial Setup Set Up the Menu Assembly. a. From the inside of the door, remove screws as indicated in the figure below. b. Remove the menu board. If it is still held too tightly, repeat step 2. c.

  • Page 40: Programming The Hotcup

    Programming The HotCup HotCup Operators’ Guide Programming The HotCup GETTING AROUND Getting around the HotCup software is pretty easy once you know the features that are available to you, and how to use them. The three main parts you will use are the SERVICE KEYPAD, the SELECTION SWITCH PANEL, and the DISPLAY.

  • Page 41: The Displays

    HotCup Operators’ Guide Programming The HotCup THE DISPLAYS The 10-character display performs two functions, and is referred to in this book as "the display": It shows the customer's selection and how much credit is in the machine, as well as the ready, service, and time of day messages.

  • Page 42: Vi. Other Keys

    Programming The HotCup HotCup Operators’ Guide VI. OTHER KEYS The MOVEMENT keys on the control panel let you move inside a mode, and back and forth between modes. To see how these keys let you move around, study the flow diagram on the next page. The up and down arrow keys are your "legs", which let you move up and down the list of tasks.
  • Page 43 HotCup Operators’ Guide Programming The HotCup Press this button to: • Download data into your portable data collection device (PDCD), OR • Set printer baud rate, depending upon which device you are using Press this button to: • Set machine type configuration •...

  • Page 44: Programming Procedures

    Programming Procedures HotCup Operators’ Guide Programming Procedures SOME CONVENTIONS The pages that follow contain all the programming procedures for the HotCup. If you need to do a specific task, you can find it immediately by using the Programming Index. Most of the procedures have things in common, and here is a short guide to help you through these conventional presentations: •...

  • Page 45: Enter A New Supervisor Code

    HotCup Operators’ Guide Programming Procedures ENTER A NEW SUPERVISOR CODE a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38). SUPER XXXX b. Press , then until the display shows . The X's represent the current supervisor code.

  • Page 46: Set Printer Or Dex Options

    Programming Procedures HotCup Operators’ Guide SET PRINTER OR DEX OPTIONS a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38). b. Press until the display shows: PRINTER means that data will be sent directly to a printer, DEX ONLY means that data remains in memory after it is downloaded into a portable data collection device (PDCD),...

  • Page 47: Monetary Setup

    HotCup Operators’ Guide Monetary Setup Monetary Setup SELECT COIN MECHANISM AND OPTIONS a. Press , then press until the current COIN MECHANISM is shown in the display. DUMB MECH b. Press to choose the desired coin mechanism. Your choices are: MDB MECH EXEC MECH NO MECH...

  • Page 48: Select Bill Validator And Options

    Monetary Setup HotCup Operators’ Guide SELECT BILL VALIDATOR AND OPTIONS a. Press , then press until one of the following is displayed: No bills will be accepted or there is no bill validator installed (you can NO DBV exit the function). The serial bill validator is selected and will accept $1, $2, $5, $10, SER.1.2.5.10.20 and $20 bills.

  • Page 49: Initial Setup Of A Nonstandard Bill Validator

    HotCup Operators’ Guide Monetary Setup INITIAL SETUP OF A NONSTANDARD BILL VALIDATOR a. Connect the bill validator, select MDB in the bill validator selection screens. The standard " MDB.1.2.5.10.20 " screen will appear first. Exit the bill validator setup by pressing Bill information is now collected from the validator.

  • Page 50: Select Card Reader And Options

    Monetary Setup HotCup Operators’ Guide d. Press to display the desired choice. The value of " X.XX " has two purposes: X.XX First, " " tells the machine how big a bill or coin to accept even though there is not enough change in the coin mech to cover all possible paybacks.

  • Page 51: Payout Coins

    HotCup Operators’ Guide Monetary Setup PAYOUT COINS NDQ =123 a. Press . If a dumb mech was selected, the display shows ; if an MDB mech was selected the display shows PAY 123 b. Press . A dumb mech pays out one Nickel; an MDB mech pays a coin from tube 1. Press .

  • Page 52: Set Up The Mug Discount

    Monetary Setup HotCup Operators’ Guide d. Press . The display shows * .---------. The dashes in the display represent which selections are allowed winners. Press the appropriate letter key to enable a selection; press the key again to disable it. For example, pressing A, C, and E will cause the display to look .A-C-E---- like this: * , meaning that all A, C, and E selections can have a winner.

  • Page 53: Disable Selections In The Merchandiser

    HotCup Operators’ Guide Monetary Setup LOCK OR UNLOCK SELECTIONS a. Press . The display shows LK. - - - - - - - . This shows a list of selections that are locked. Here, all selections are unlocked because they show up as dashes (-). Press the appropriate selection letter to switch from locked to unlocked and back again.

  • Page 54: Assign Cup Sizes To Selections

    Monetary Setup HotCup Operators’ Guide ASSIGN CUP SIZES TO SELECTIONS (Supervisor Mode Only) You can load up to two different sizes of cups in your machine (See “Assign Cup Sizes to Selections” on page 48). You may not always want a certain selection to use all of the cup sizes in your machine.
  • Page 55 HotCup Operators’ Guide Hot Drink Setup Hot Drink Setup SET UP A HOT DRINK Be sure that the cup sizes you set in (setup cup sizes page, ), agree with the cup sizes actually in your machine. All procedures for setting up the hot drinks are similar, so this example will demonstrate how to set up the A selection, regular size fresh brew coffee.

  • Page 56: Hot Drink Setup

    Hot Drink Setup HotCup Operators’ Guide WHIPPER OPTIONS WHP. A XXX Press to view and change the whipper settings as follows: The last 3 seconds of the drink is always whipped The whole drink is always whipped The drink is never whipped See below •...

  • Page 57: View Or Set The Hot Water Tank Temperature

    HotCup Operators’ Guide Hot Drink Setup VIEW OR SET THE HOT WATER TANK TEMPERATURE a. Press then until the display shows SET 202 ° . In this example, 202° is the water tank temperature setpoint in degrees Fahrenheit. If a decimal point appears next to the “F”, the heater is on.

  • Page 58: Set Up Low Power Settings

    Hot Drink Setup HotCup Operators’ Guide SET UP LOW POWER SETTINGS Low power settings allow for the water tank to be set to a lower temperature at up to 4 different dates and times. For example, you want to lower the tank temperature to 160º F overnight on Mondays through Fridays.

  • Page 59: Set The Ratio Of Chocolate In Cappuccino

    HotCup Operators’ Guide Hot Drink Setup SET THE RATIO OF CHOCOLATE IN CAPPUCCINO a. Press , then press until the display shows either: RATIO XX RATIO " " is the percentage of chocolate contained in a cappuccino drink or No ratio is selected. RATIO XX b.

  • Page 60: Clear Tank Errors And Fill The Tank

    Hot Drink Setup HotCup Operators’ Guide SET THE BOWL RINSE TIME Mixing bowl(s) can be automatically rinsed by one of two methods: You can specify a set time of day when the bowl is rinsed, or you can specify that rinsing takes place a set time after the last selection is vended.1.
  • Page 61 HotCup Operators’ Guide Hot Drink Setup SET THE MACHINE TYPE CONFIGURATION CODE (Supervisor Mode Only) a. Press , then press until the display shows Mach.type (x). b. Press to enter MACH.TYPE (1). c. Press . The display shows CONF WXYZ "WXYZ" is the machine configuration code. c.
  • Page 62 Hot Drink Setup HotCup Operators’ Guide A machine with only one brewed selection (the second SINGLE BREW selection is freeze dried). Uses a single barrel brewer. DUAL BREW A Machine with two brewed selections. uses a single barrel brewer. BREWER CONFIGURATION ENTER DEFINITION FOR (Y)

  • Page 63: Product Configuration

    HotCup Operators’ Guide Product Configuration Product Configuration COLLECTING DRY PRODUCT GRAM THROWS Measuring the gram throw allows you to get the right amount of dry product or condiment into your hot drink. To do this, you need a container to catch the product throw and an accurate gram scale to measure its weight.
  • Page 64 Product Configuration HotCup Operators’ Guide DRY PRODUCT WEIGHT AND THROW TIME FACTORY DEFAULT SETTINGS WEIGHT (IN GRAMS) PER SIZE CUP THROW TIMES (IN SECONDS) PER SIZE CUP SELECTION 10oz 12oz 5.70 8.00 9.00 10.00 11.00 13.00 Fresh Brew Coffee 1.60 2.20 2.50 2.80...
  • Page 65 HotCup Operators’ Guide Product Configuration DRY PRODUCT WEIGHT AND THROW TIME FACTORY DEFAULT SETTINGS (CONTINUED) WEIGHT (IN GRAMS) PER SIZE CUP SELECTION THROW TIMES (IN SECONDS) PER SIZE CUP 10oz 12oz 2.10 3.00 3.50 4.00 4.50 5.50 Sugar used in espresso 0.35 0.45 0.55...
  • Page 66 Product Configuration HotCup Operators’ Guide CAPPUCCINO Cappuccino is made with various ratios of chocolate to coffee, according to taste. Lightener (E timer) is also used for cappuccino. For an example, the default chocolate-to-coffee ratio of 15/85 in a 8.25 oz. cup consists of the following: •...

  • Page 67: Enter The Supervisor Code

    HotCup Operators’ Guide Product Configuration CAFFE LATTE Caffe Latte has a rich, robust coffee flavor. It is a full-bodied hot beverage with extra creamer, whipped to frothy perfection, with sugar optional. Try this recipe to expand your gourmet product selections and increase premium pricing opportunities. ENTER THE SUPERVISOR CODE a.
  • Page 68 Product Configuration HotCup Operators’ Guide COLLECTING WATER THROWS National Vendors recommends the factory default times be used for water throws to ensure proper mixing. Table W1 gives the factory default water throw times for the various size cups and product selections.
  • Page 69 HotCup Operators’ Guide Product Configuration k. Press . (Collect throw.) Press twice. m. Press n. Press to brew. o. Press to home brewer. p. Press WATER THROW DEFAULT TIMES AND VOLUMES Time (in seconds) per size cup Selection Volume (in mL) per size cup 10oz 12oz 4.50...

  • Page 70: Rinse The Brewer

    PosiVend HotCup Operators’ Guide RINSE THE BREWER WARNING Very hot water will be dispensed in this test. Coming into contact with hot water will HURT! a. Press , then press until the display shows BREW RINSE. b. Press to rinse the brewer. The brewer cycles, and RINSING is displayed. c.

  • Page 71: Set Up The Posivend™ Anti-Jackpot Timer

    HotCup Operators’ Guide PosiVend OPTIONAL OR MANDATORY POSIVEND™ a. Press then until the display shows one of the following: n sure.v ’ : The machine reverts to home switch operation of the ring motors if the PosiVend™ system cannot operate normally because of an obstruction in the cup station or for any other reason.

  • Page 72: View Cup Ring Cycles Related To Posivend

    PosiVend HotCup Operators’ Guide VIEW MACHINE ID NUMBER a. Press , then press until the display shows I.D. XXXXXX . The ’s represent the 6-digit machine ID number. b. You can edit the machine ID number if the supervisor access code has been previously entered (See “Gain Access to the Supervisor Mode”...

  • Page 73: View Posivend™ Average Calibration Value

    HotCup Operators’ Guide PosiVend VIEW POSIVEND™ LAST RECORDED CALIBRATION VALUE cal.lst xxx a. Press PosiVend™ until the display shows can be any number from 0 to 255, and represents the most recent value read from the sensor. The lower the number the greater the sensor blockage.

  • Page 74: Pricing

    Pricing HotCup Operators’ Guide Pricing SET PRICES FOR INDIVIDUAL SELECTIONS For this procedure, we will assume that the merchandiser is set up to vend two different sizes of cups. Also, the machine is configured to allow customers to vend a cup only (no drink). Here is an example of how to set prices for several different selections in this machine: HELPFUL HINT If most of the prices in your machine will be the same, perform the...

  • Page 75: Set One Price For All Regular Size Drinks

    HotCup Operators’ Guide Pricing SET ONE PRICE FOR THE ENTIRE MACHINE a. Press . The display shows ** .XX .YY. This is the maximum (XX) and minimum (YY) prices currently set in the machine. b. Press . The display shows **. CAUTION Setting all prices in the machine will currently set prices.

  • Page 76: Time Setup

    Time Setup HotCup Operators’ Guide Time Setup SET THE TIME a.Press . The display shows TIME H.MM . " H.MM " is the time of day currently set in the machine. b. To change the time, just enter the time with the number keys using a 24-hour format (1300 = 1:00 pm).

  • Page 77: Set Time-Of-Day Discount Vending

    HotCup Operators’ Guide Time Setup SET TIME-OF-DAY INHIBITED VENDING Vending can be inhibited up to four times a day. This is useful when you don't want the machine used for any reason. d. Press , then press until the display shows INHIB - - - - e.
  • Page 78 Time Setup HotCup Operators’ Guide TIME INTERVAL EDITING You can select up to four times of day for each special vending period. NOTE If two or more of these time periods overlap, the interval with the highest priority will overrule the other(s). This order of precedence is: 1.

  • Page 79: Messages

    HotCup Operators’ Guide Messages 1. - - - - - - - g. Press . The display shows . The dashes represent the selections affected by this time interval. Press the appropriate letter key to turn the selections on or off. NOTE Selections not vended by your machine will not be displayed.

  • Page 80: Select A Freevend Message

    Messages HotCup Operators’ Guide SELECT AN OUT-OF-SERVICE MESSAGE SERVICE XX a. Press , then press until the display shows . " " represents the current message number selected to display when the machine is out-of-service. Two dashes mean that the factory-set message is selected. b.

  • Page 81: The End Of Message Character

    HotCup Operators’ Guide Messages EDIT CUSTOM MESSAGES EDIT MSG'S a. Press , and press until the display shows . Press the number of the message you want to edit. MESSAGE X is displayed ( represents the message number you pressed). b.

  • Page 82: The Character Set

    Messages HotCup Operators’ Guide ENTERING YOUR MESSAGE You will be using a combination of special keys and the keys on the selection switch panel to enter your message. Pressing the keys on the selection switch panel will enter the character shown on that key.

  • Page 83: Testing

    HotCup Operators’ Guide Testing TEST VEND SELECTIONS AND VERIFY CREDIT ADDED Testing a. Press . The display shows TEST .00 . You may now test vend selections. b. To test vend selections without dropping a cup, press . The display shows TEST.NC .

  • Page 84: Test The Whippers

    Testing HotCup Operators’ Guide TEST THE AUTOMATIC DOOR (OPTIONAL) DOOR TEST a. Press , then press until the display shows b. Press to test the automatic delivery door. The door will open, then close after one second. c. CONTINUE. TEST THE WHIPPERS WHIP TEST a.

  • Page 85: Test Various Sensors And Switches

    HotCup Operators’ Guide Testing TEST THE BREWER BREW TEST a. Press , then press until the display shows b. Press to test each brewer position: WARNING Keep away from the brewer mechanism while it is operating. Coming into contact with moving parts could injure you. BREW CLMPD The brewer is in the brew position.

  • Page 86: View Machine Info

    View Machine Info HotCup Operators’ Guide View Machine Info VIEW FREEVEND SALES BY TIME INTERVAL (not shown if zero) _0$ XX.XX a. Press , then press until the display shows 1.FRV .00 b. Press , then press until the display shows .
  • Page 87 HotCup Operators’ Guide View Machine Info VIEW TIME DATA TIME DATA a. Press , then press until the display shows MAIN.1 237M 01/30 10.13 b. Press . The following message scrolls across the display: This example shows the latest time interval the main (machine) door was open (1). It was open for 237 minutes, and was opened on January 30 (01/30) at 10:13 am (10.13).

  • Page 88: View Total Unpaid Vends

    View Machine Info HotCup Operators’ Guide VIEW TOTAL UNPAID SALES NOTE This does not appear if the total of unpaid sales is zero. a. Press , then press until the display shows _0$ XX.XX . " XX.XX " is the total unpaid sales (free vends, winner vends, 100% discounts, zero price vends) for the entire machine.

  • Page 89: View Machine Id Number

    HotCup Operators’ Guide View Machine Info SET FREEVEND OPTIONS a. Press until one of the following is displayed: FREE OFF - Normal vending mode. No items are on freevend. A closure on the keyswitch input causes the machine to go out of service. FREE ALL NO MONEY REQUIRED - All items are on freevend.

  • Page 90: View Total Paid Sales

    View Machine Info HotCup Operators’ Guide VIEW DATA THREE DIFFERENT WAYS Paid sales and vends can be viewed three different ways: By whole machine, by selection type, and by individual selection. The first screen of the data item shows its machine total. To view the data by selection type, press the letter of the type you want to see.

  • Page 91: Clear All Resettable Data

    HotCup Operators’ Guide View Machine Info VIEW TOTAL PAID VENDS a. Press , then press until the display shows ** . " " is the total number of paid vends for the entire machine. b. If desired, view this data by cup size and individual selection. c.

  • Page 92: View Diagnostic Messages

    View Machine Info HotCup Operators’ Guide VIEW AMOUNT IN VALIDATOR (not shown if zero) DBV XX.XX a. Press , then press until the display shows " XX.XX " is the dollar amount in the bill stacker. b. Press to show the quantities of bills in the stacker. For example, the display shows $0120 , meaning that there are 20 dollar bills in the bill stacker.
  • Page 93 HotCup Operators’ Guide View Machine Info KEYSWITCH The keyswitch input is active and configured as an inhibit. MACH.TYPE 0 Machine type error displays machine type screen. NOTE: This is the actual machine type screen. You may enter the correct machine type number directly on this screen without further action.
  • Page 94 View Machine Info HotCup Operators’ Guide DBV COMM Incomplete bill validator communications — check harness. One of the motors has failed. The unit will disable itself until the error is DBV MOTOR corrected. Check for bill stuck in the acceptance path. If no bill is present, replace the validator.

  • Page 95: Change Machine Id Number

    HotCup Operators’ Guide View Machine Info DOWNLOAD DATA TO A PDCD a. Connect your portable data collection device (PDCD) in accordance with its operating instructions. b. Press . Data is downloaded into your PDCD. NOTE Depending upon the setting selected (See “Set Printer or Dex Options” on page 40), data may be cleared after the download is complete.

  • Page 96: View The Selection Configuration

    View Machine Info HotCup Operators’ Guide VIEW THE SELECTION MACHINE TYPE CONFIGURATION CONF WXYZ a. Press , then press until the display shows . This is the machine type configuration. (See “Product Configuration” on page 57) for an explanation of "W", "X", "Y", and "Z".

  • Page 97: Sanitation

    HotCup Operators’ Guide Sanitation Sanitation BASICS INTRODUCTION Anybody who services vending machines must use proper sanitizing procedures. Health regulations require that hands be clean when cups, commodities, and food-contact parts are handled or serviced. In addition, Federal and State Health Departments require regular cleaning and sanitizing procedures for food contact parts.

  • Page 98: A Good Place To Start -- Your Sanitation Kit

    Sanitation HotCup Operators’ Guide A GOOD PLACE TO START -- YOUR SANITATION KIT You need to be sure that each machine is clean, safe, and functioning when you leave it. In order to properly do this, you need to have a complete set of the right tools. In addition to the screwdrivers, pliers, and test equipment necessary to repair a machine, you need to have the tools to clean the machine.
  • Page 99 HotCup Operators’ Guide Sanitation Brewer, Brewer Basket, and Brewer Funnel - The tubing and brewer may be sanitized by performing the BREW RINSE operation as outlined in the programming section. The machine features an automatic brewer sanitizing feature also described in the programming section.
  • Page 100 Sanitation HotCup Operators’ Guide c. Remove the hose from the bottom of the funnel screen and seal assembly. d. At this point, you can remove the brewer or leave it in the machine. e. To remove the brewer, tilt the latch down and swivel the brewer up and out. Remove the screen and seal assembly as shown: •...
  • Page 101 HotCup Operators’ Guide Sanitation Paperless Brewer Assembly g. Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly with hot water. Air dry, or blow dry with compressed air (if available). h. If you removed the brewer, make sure the motor drive link is aligned as shown. November, 2007 6740001...
  • Page 102 Sanitation HotCup Operators’ Guide • If the motor drive link is aligned properly, the flat on the cam wheel will seat on the bearing. • If the motor drive link is not aligned properly, the flat on the cam wheel is turned away from the bearing.
  • Page 103 HotCup Operators’ Guide Sanitation k. Position the Squeegee Assembly as shown in the figure below. Paperless Brewer Assembly LOAD FILTER PAPER Refer to page 21. November, 2007 6740001...

  • Page 104: Overall Cleaning

    Sanitation HotCup Operators’ Guide Non Food-Contact Parts Brewer Mechanism Cleaning - Remove the brewer mechanism from its mounting and rinse with the spray hose. Cup Delivery Compartment - Remove the compartment from the merchandiser. Wash clean and rinse with hot water. Exhaust Fan Filter - Remove the filter from its housing.

  • Page 105: Preventative Maintenance Cleaning

    HotCup Operators’ Guide Sanitation PREVENTATIVE MAINTENANCE CLEANING Periodically, you should visually inspect your merchandiser's hot water tank for excessive lime and scale buildup. This buildup on the tank walls, water valves, and heater element will vary dramatically, depending upon water quality. You should develop a cleaning and deliming schedule based on the apparent local water quality.
  • Page 106 Sanitation HotCup Operators’ Guide 6740001 November, 2007...

  • Page 107: Appendix A The Optional Printer

    HotCup Operators’ Guide Appendix A Appendix A The Optional Printer The printer allows you to obtain a hard copy of data from the HotCup Center. This data includes: • Machine ID number • Time and date of printout • Price of each selection •...
  • Page 108 The Optional Printer HotCup Operators’ Guide g. To print product configuration, press . The printer begins printing. The machine display scrolls "** " until the data has been downloaded, then it returns to PRINTER . The printer may continue printing for a while longer. h.

  • Page 109: The Infrared Mug/Cup Sensor

    HotCup Operators’ Guide Appendix B Appendix B The Infrared Mug/Cup Sensor The infrared mug/cup sensor can sense the presence of a mug or cup without using moving parts. Indicator light The sensor is equipped with an indicator light. This light will help you get the best results from the infrared mug/cup sensor.
  • Page 110 The Infrared Mug/Cup Sensor HotCup Operators’ Guide Calibrate the sensor: CAUTION Do not adjust sensitivity too far, or unreliable sensing could result. a. Using a piece of WHITE poster board or heavy cardboard, make a 5" x 5-5/8" target. NOTE It is very important that this material be white.

  • Page 111: Dex/Ucs Interface Operation

    HotCup Operators’ Guide Appendix C Appendix C DEX/UCS Interface Operation Connect your portable data collection device (PDCD) to the harness hanging inside the monetary door, and operate it per its instructions. SELECT DATA TRANSFER METHOD: Press . The display shows: ENTER CODE .
  • Page 112 DEX/UCS Interface Operation HotCup Operators’ Guide 6740001 November, 2007...

  • Page 113: Modify Canister To Vend 12Oz Cups

    HotCup Operators’ Guide Appendix D Appendix D Modify Canister to Vend 12oz Cups Proceed as follows: Remove all cups, then remove the turret center and turret base assembly from the canister. Break off all 8 tabs on the bottom of the turret base as shown. NOTE You will no longer be able to vend smaller cups from this canister! To return to vending smaller cups, you must replace the modified...
  • Page 114 Modify Canister to Vend 12oz Cups HotCup Operators’ Guide TURRET CENTER OPTIONAL TWIN DRINK CENTER CUP CANISTER TURRET BASE TURRET CENTER BREAK OFF ALL TABS TURRET BASE BREAK OFF ALL TABS CANISTER FUNNEL 6740001 November, 2007...

  • Page 115: Appendix E Clean Hot Water Tank

    HotCup Operators’ Guide Appendix E Appendix E Clean Hot Water Tank Some smell and/or taste problems may occur in new machines. Follow this procedure to clean the hot water tank if you experience problems: If the machine is in service, remove power from the machine. Dissolve 1 tablespoon of common baking soda in a cup of water.
  • Page 116 Clean Hot Water Tank HotCup Operators’ Guide 6740001 November, 2007...

  • Page 117: The Freevend Keyswitch Option

    HotCup Operators’ Guide Appendix F Appendix F The FreeVend Keyswitch Option The free vend keyswitch allows someone to set up free vending without needing to open the door. It is a good idea to establish a free vend code. This will prevent an unauthorized person from setting the machine to free vend, even if they have a key.
  • Page 118 The FreeVend Keyswitch Option HotCup Operators’ Guide 6740001 November, 2007...

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