eMachines DUV1000 User Manual
eMachines DUV1000 User Manual

eMachines DUV1000 User Manual

Emachines duv1000 modem ip phone user's guide

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DUV1000
Modem IP Phone
User's Guide
1

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Summary of Contents for eMachines DUV1000

  • Page 1 DUV1000 Modem IP Phone User’s Guide...
  • Page 2: Table Of Contents

    ... 19 NTERING IGITS NTERING MALL ETTERS NTERING APITAL ETTERS NTERING PECIAL HARACTERS APPENDIX B: TROUBLESHOOTING... 21 APPENDIX C: DUV1000 PRODUCT SPECIFICATIONS... 23 ... 9 ... 10 ... 11 ... 14 ... 14 ... 18 ... 19 ... 20 ... 20...
  • Page 3: Overview

    It, also, works as a normal PSTN phone. It looks and feels like a normal PSTN phone. A DIAL-UP button differentiates an Internet phone call. DUV1000 needs to be configured once and there is no need to configure it again unless there is change in Internet access or calling card information.
  • Page 4: Acronyms

    Voice Over Internet Protocol, same as Internet Telephony 1.2 Definitions Idle State: DUV1000 is said to be in idle state when the speaker is off, LEDs are off and handset is on Hook. Configuration state: DUV1000 goes to configuration state to edit and verify the configuration information.
  • Page 5: Unpacking And Installation

    2.2 Installation 1. Connect the handset to DUV1000 with handset cord. 2. Plug one end of telephone cable (RJ-11) into the LINE port on the rear panel of DUV1000 and the other end into a working telephone wall jack. 3. Plug the AC power adaptor provided into an AC outlet and insert the power cord into the connector marked “AC”...
  • Page 6 DUV1000 User’s Guide Warning : DUV1000 needs Internet access and Internet calling card information to make Internet phone calls. However, it can make normal PSTN phone calls without any configuration.
  • Page 7: Getting Started

    Internet Access Telephone Number User Name Password To enter these parameters, follow the steps below. DUV1000 voice menu guides you through the configuration process. 1. Enter ‘∗123∗#’ to enter the configuration menu. 2. Enter the configuration password. The default password is ‘12345’.
  • Page 8 DUV1000 User’s Guide 7. Enter ‘5’ to save the calling card information. After these basic configurations, DUV1000 is ready to make and receive Internet phone calls as described in the next section.
  • Page 9: Internet Phone Calls

    VoIP service provider. This may take some time unlike normal phone. Warning: DUV1000 identifies end of phone number by ‘#’. Please terminate phone number entry into DUV1000 by pressing ‘#’ key. If you don’t press any key for more than 5 sec, DUV1000 identifies it as end of phone number.
  • Page 10: Multiple Calls

    Warning: DUV1000 identifies end of phone number by ‘#’. Please terminate phone number entry into DUV1000 by pressing ‘#’ key. If you don’t press any key for more than 5 sec, DUV1000 identifies it as end of phone number. 4.3 Internet Call Transfer SIP signaling protocol in DUV1000 supports call transfer feature.
  • Page 11: Pstn Phone Calls

    Warning: DUV1000 identifies end of phone number by ‘#’. Please terminate phone number entry by pressing ‘#’ key. If you don’t press any key for more than 5 sec, DUV1000 identifies it as end of phone number. 5.2 Receiving PSTN call DUV1000 can receive any normal PSTN phone call when DUV1000 is not connected to the Internet through the DIAL-UP button.
  • Page 12: Duv1000 Configuration

    Each of them is described below. The configurable parameters are shown in bold letters. DUV1000 plays the current value of each parameter and allows you to edit or skip to next parameter. After entering a parameters value, it plays it back for verification.
  • Page 13: Isp Parameters

    DUV1000 needs to connect to the Internet to make Internet phone calls. The following information should be configured in DUV1000 to connect to the Internet and make calls. The user will get this information while subscribing to Internet Service Provider (ISP). Please note that DUV1000 will not work without this information.
  • Page 14: Calling Card Parameters

    6.5.2 Software server address This is the IP address of software server from where the latest DUV1000 software can be downloaded. It can be a valid IP address like 198.62.73.101 or a valid domain name like DUV1000.cityonlines.com.
  • Page 15: Language Support

    6.5.4 Language Support DUV1000 plays voice prompts in many languages. Following is the list of languages supported with their respective codes. If you enter other than the listed value, the phone prompts with a message “The parameter you have entered is incorrect, Press ‘1’...
  • Page 16: Volume Control

    If you change the service provider code, please do a software upgrade as described in Upgrading Software section. 6.5.6 Software version number This option plays the current software version in DUV1000. It will change if you download newer version of software from Internet. 6.5.7 Volume Control The volume level can vary depending on the VoIP gateway of your VoIP service provider.
  • Page 17 DUV1000 User’s Guide...
  • Page 18: Additional Features

    7 Additional Features 7.1 Upgrading Software DUV1000 has a facility to upgrade the software, remotely through the Internet at no cost to you. Software can be downloaded when the phone is in RECEIVE state or when not in use. On pressing ‘∗456∗#’, the phone connects to the Internet and downloads the software. During the download process, DUV1000 will play progress tone and blink the SHIFT LED.
  • Page 19: Digit,

    8 Appendix A: Procedure for entering alphanumeric and special characters The section describes how to enter digits, upper and lower case alphabets, and special characters using the DUV1000 keypad shown below. T UV PQRS Dial Up Shift Green 8.1 Entering Digits •...
  • Page 20: Entering Capital Letters

    8.3 Entering Capital Letters You need to press a SHIFT button and a digit key, specified number of times, to enter the capital letters marked on digit keys. SHIFT LED turns on after SHIFT button is pressed and turns off after the digit key is pressed.
  • Page 21: Appendix B: Troubleshooting

    “Please check the phone line and try again” This message is played if DUV1000 is not connected to the phone line properly. Please check the phone line connection and try again. Test the phone line with a normal phone if it persists.
  • Page 22 “Please check your calling card parameters and try again” This message is played when the configured calling card information is incorrect. Please verify the calling card parameters. This may also be due to VoIP server not responding or no balance in your calling card account or wrong VoIP server IP address.
  • Page 23: Appendix C: Duv1000 Product Specifications

    10 Appendix C: DUV1000 Product Specifications General Product Feature Model VoIP signaling protocol Data Modem Standard Power Adapter Power consumption Hardware Specifications Product Feature One Port for Telephone line connection Dial Up LED Shift LED Speaker LED Speaker button Shift button...
  • Page 24: Software Specifications

    Software Specifications G.723.1 is available for modem connection speeds of 16.8 Kbps or above. Voice Codec G.729A/AB is available for modem connection speeds of 24 Kbps or above. Algorithms minimize the bandwidth requirements. Voice activity detection, Silence suppression, Comfort noise generation Internet protocol TCP (RFC0793) UDP (RFC0768)

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