Trouble Shooting - Hitachi DMP210N Instruction Manual

TROUBLE SHOOTING

Symptom
The player cannot power on
The player does not charge
when I connect to PC
No sound during playback
WMP or PC does not
recognize the player
There is noise during
playback
The music file cannot be
played
Cannot transfer song to
player
Possible solution
- The battery level is too low. Connect to PC for
charging.
- Disconnect the player from PC. Then reset the
unit bymoving the power button downward for by recessing the Reset button downward for
at least 15 seconds .
Then reconnect the unit to PC for charging.
- Check whether volume is muted or too low.
- Make sure to plug the earphone firmly.
- Please make sure you have Windows XP
with Service Pack 1 installed on your
computer before proceeding.
- Windows Media Player 10 is recommended.
You can download Windows Media Player 10
at : www.windowsmedia.com
- Check whether the USB cable is attached
firmly.
- Check if your PC meets the minimum
requirement.
- Try to use different USB port
- Check whether the earphone plug is connected
firmly.
- Check whether the earphone plug is dirty.
- The songs maybe corrupted, please download
other songs and try again.
- The file may not be compatible with our player.
Please check the supported format in the
specifications section.
- Check if it is copyright protected file, if so, the
transfer should be downloaded by Windows
Media Player check if the usage of the copyright
protected file is expired.
- Capacity full
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