Protecting data against viruses ..Software provided by Lenovo ..Adobe Reader ....
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Lenovo ThinkVantage Tools ..Selecting a temporary startup device ..Lenovo Welcome ... . Selecting or changing the startup device Help and Support.
® Portable Document Format (PDF) version from the Lenovo Support Web site at http://support.lenovo.com. The Lenovo Support Web site also provides the ThinkCentre Edge Safety and Warranty Guide and this ThinkCentre Edge User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
To view the information about your specific model, do one of the following: • Go into the Lenovo BIOS Setup Utility program by following the instructions in Chapter 7 “Using the Setup Utility program” on page 45. Then, select Main ➙ System Summary to view the information.
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System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
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The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Lenovo. Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system.
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
• The ThinkVantage Password Manager program is only available on computers with the Windows 7 operating system from Lenovo. • If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features. To install the ThinkVantage Password Manager program, do the following: 1.
The Adobe Reader program is a tool used to view, print, and search PDF documents. Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates.
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Figure 1. Front connector, control, and indicator locations Integrated camera indicator Internal speaker Integrated camera Card reader (available in some models) Integrated microphone USB connector Power switch Headphone connector Brightness +/ auto adjusting controls Microphone connector Brightness - USB connector VGA in control Auto adjusting controls is only enabled when the computer is used as a monitor.
Connector Description Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. USB connector Used to attach a device that requires a USB connector, such as a USB keyboard, a USB mouse, a USB scanner, or a USB printer.
Figure 3. Adjusting the computer stand Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
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The following is a sample of the machine type and model label. Figure 4. Machine type and model label Chapter 1 Product overview...
Lenovo provides a program that enables you to create recovery discs. For details about creating recovery discs, see “Creating recovery media” on page 37. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
“Fingerprint Software” on page 5. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Fingerprint Reader Follow the instructions on the screen. For additional information, refer to the ThinkVantage Fingerprint Software help system.
control the volume, or click the Mute icon to turn the audio off. If the volume icon is not in the taskbar, see “Adding the volume icon to the taskbar” on page 15. Adding the volume icon to the taskbar To add the volume icon to the taskbar on the Windows 7 operating system, do the following: 1.
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen.
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round circle is displayed. Then, lift your finger off the touch screen. A context menu will be displayed, where you can make selections. Using the single-touch feature The single-touch feature enables you to use only one finger at a time to interact with your computer. Using the multi-touch feature The multi-touch feature enables you to use one or two fingers to interact with your computer.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
Registering your computer also enables Lenovo to notify you about possible technical information and upgrades. When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
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For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice ThinkCentre Edge User Guide...
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://support.lenovo.com Figure 5.
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Attention: To prevent possible damage to your computer, do not remove the computer cover and install or replace internal parts by yourself. See Chapter 11 “Getting information, help, and service” on page 75 for more information about help, service, and technical assistance for Lenovo products. Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer.
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4. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. 5. Remove the screw that secures the system stand hinge cover, and then lift the system stand hinge cover up and remove it from the computer.
Figure 8. Reinstalling the screw to secure the system stand hinge cover to the computer Removing and reinstalling the system stand Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the system stand.
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3. Remove the two screws that secure the system stand, and then lift the system stand up and remove it from the computer. Figure 9. Removing the system stand 4. To reinstall the system stand, align the two screw holes with the corresponding holes in the chassis, and then install the two screws to secure the system stand to the computer.
Removing and reinstalling the foot stand Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Note: When a wall mount is used, foot stand can be removed and reinstalled for your preference. This section provides instructions on how to remove and reinstall the foot stand.
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Figure 12. Removing the screw that secures the foot stand 7. To reinstall the foot stand, place the foot stand on the computer so that the screw hole aligns with the corresponding hole in the computer, and then reinstall the screw to secure the foot stand to the computer.
Figure 14. Reinstall the rubber on the foot stand. Replacing the USB keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the USB keyboard or mouse. To replace the USB keyboard or mouse, do the following: 1.
3. Install the keyboard by opening the battery compartment cover and installing two AAA batteries according to the polarity indicators. Figure 16. Installing the keyboard batteries 4. Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an available USB connectors on the computer.
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Press the battery compartment release button. Take out the USB dongle Figure 18. Taking out the USB dongle Figure 17. Opening the battery compartment Connect the USB dongle to an available USB connector Insert two AA batteries into the mouse compartment on the computer.
• Disconnect the USB dongle from your computer and store it in the wireless mouse compartment or in the wireless keyboard compartment. Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://support.lenovo.com. Installation instructions are provided in readme files with the device-driver files. ThinkCentre Edge User Guide...
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems.
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
This section provides instructions on how to create a rescue medium on different operating systems. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.
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Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence.
• Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Setup Utility program is not case sensitive • Not be your name or your user name • Not be a common word or a common name •...
• Select ATA Drive Setup to enable or disable an internal or external SATA device. 4. Select the desired settings and press Enter. 5. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 47.
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
The System Update program is preinstalled on most Lenovo computers and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Edge Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
See Chapter 11 “Getting information, help, and service” on page 75 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 75 for more information.
Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms. If the symptom your computer is experiencing occurred immediately after a new hardware option or new software installed, do the following before referring to the troubleshooting information: 1.
• Some models have a front audio panel you can use to adjust volume. If you have a front audio panel, verify that the volume is not set too low. • Verify that your external speakers (and headphones, if used) are connected to the correct audio connector on the computer.
• “An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive” on page 59 • “A CD or DVD does not work” on page 59 • “Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer”...
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• “No audio or intermittent audio while playing DVD movie” on page 60 • “Playback is very slow or choppy” on page 60 • “Invalid disc or no disc found message” on page 61 Black screen instead of DVD video Symptom: Black screen instead of DVD video Actions: •...
If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 71 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 75. Invalid disc or no disc found message Symptom: Invalid disc or no disc found message Actions: •...
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to a function. Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons. • On the Windows 7 operating system, do the following: 1. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3.
Action: If the Transceiver Communications LED is on and the wireless Keyboard does not work, restart your computer. If restarting your computer does not solve the problem, verify that the following conditions are met: • The batteries are properly installed. •...
If this action do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 71 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 75. The image appears to be flickering Symptom: The image appears to be flickering.
For more information, see “Help and Support” on page 75. Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 65 • “The adapter stops working for no apparent reason” on page 65 •...
• Make sure that WOL is enabled in the BIOS Setup Utility program. • If it is, check with your LAN administrator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur.
Bluetooth, a PIM item sent from the Windows 7 operating system system might be saved as a file with the extension contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...
An option that previously worked does not work now Symptom: An option that previously worked does not work now. Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. •...
4. A list of optional Windows components is displayed. Follow the instructions on the screen. – 1. Click Start ➙ Computer. 2. Right-click your C drive entry and then click Properties. 3. Click Disk Cleanup. 4. Click Clean up system files. 5.
If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, and service” on page 75. Serial port problems Serial port is available with some certain computer models.
• To determine if problems are caused by newly installed software, verify that: – Your computer has the minimum memory requirements needed to use the software. See the information supplied with the software to verify memory requirements. (If you just installed an adapter or memory, you might have a memory-address conflict.) –...
3. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.
1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from: http://support.lenovo.com 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created.
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft, and Windows are trademarks of the Microsoft group of companies. Intel, Intel Core and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. ThinkCentre Edge User Guide...
All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://support.lenovo.com and click User Guides & Manuals.
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling information...