Blue Rhino GTC1000W-C Owner's Manual page 10

Troubleshooting
Problem
Burner will not light using ignitor
(if included)
Burner will not light with match
Sudden drop in gas flow or reduced flame height
Irregular flame pattern, flame does not run the
full length of burner
Flame is yellow or orange
Flame blow out
Flare-up
Persistent grease fire
Flashback (fire in burner tube(s))
Inside of lid is peeling (like paint peeling)
Outdoor LP Gas Barbecue Grill Model No. GTC1000W-C
Possible Cause
LP gas tank is low or empty
LP gas leak
Wires or electrode covered with cooking residue
Electrode and burners are wet
Electrode cracked or broken - sparks at crack
Wire loose or disconnected
Wire is shorting (sparking) between ignitor and electrode
Bad ignitor
No gas flow
LP gas tank is low or empty
LP gas leak
Coupling nut and regulator not fully connected
Obstruction of gas flow
Spider webs or insect nest in venturi
Burner ports clogged or blocked
Out of gas
Excess flow valve tripped; safety device may have been
activated
Burner ports are clogged or blocked
New burner may have residual manufacturing oils
Spider webs or insect nest in venturi
Food residue, grease, etc.
Poor alignment of valve to burner venturi
High or gusting winds
Low on LP gas
Excess flow valve tripped; safety device may have been
activated
Grease buildup
Excess fat in meat
Excessive cooking temperature
Grease trapped by food buildup around burner system
Burner and/or burner tubes are blocked
The lid is stainless steel, not painted
The lid is coated/painted
For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.
Prevention/Cure
Replace LP gas tank
Follow "Checking for Leaks" instructions in the owner's manual
Clean wire and/or electrode with rubbing alcohol
Wipe dry with cloth
Replace electrode, please call our Customer Care at 1.800.762.1142
Reconnect wire or replace electrode/wire assembly, please call our Customer
Care at 1.800.762.1142
Replace ignitor wire/electrode assembly, please call our Customer Care at
1.800.762.1142
Replace ignitor, please call our Customer Care at 1.800.762.1142
Check if LP gas tank is empty
A. If empty, replace
B. If LP gas tank is not empty, refer to "Sudden drop in gas flow or reduced
flame height"
Replace LP gas tank
Follow "Checking for Leaks" instructions in the owner's manual
Turning the coupling nut about one-half to three quarters additional turn until
solid stop. Tighten by hand only-do not use tools
Clear burner tubes, per cleaning instruction on www.bluerhino.com
Clean venturi and burner tube, per cleaning instruction on www.bluerhino.com
Clean burner ports, per cleaning instruction on www.bluerhino.com
Replace LP gas tank
1. Turn regulator/control knob to (OFF)
2. Wait 30 seconds and light grill
3. If flames are still too low, reset the excessive flow safety device:
a. Turn regulator/control knob (OFF)
b. Remove LP gas tank
c. Wait 1 minute
d. Attach LP gas tank
e. Perform a leak check per "Checking for Leaks" instructions in the owner's
manual
f. Light grill per "Lighting Instructions" instructions in the owner's manual
Clean burner ports, per cleaning instruction on www.bluerhino.com
Burn grill for 15 minutes on (HIGH) with the lid closed
Clean venturi, per cleaning instruction on www.bluerhino.com
Clean burner, per cleaning instruction on www.bluerhino.com
Assure burner venturi is properly engaged with valve
Do not use grill in high winds
Replace LP gas tank
Refer to "Sudden drop in gas flow or reduced flame height"
Remove and clean all grill parts per "Cleaning and Care" instructions in the
owner's manual
Trim fat from meat before grilling
Adjust (lower) cooking temperature
1. Turn control knob to (OFF) .
2. Leave lid in closed position and let fire burn out
3. After grill cools, remove and clean all parts per "Cleaning and Care"
instructions in the owner's manual
Clean burner and/or burner tube, per cleaning instruction on www.bluerhino.
com
Baked on grease buildup has turned to carbon and is flaking off, clean
thoroughly per "Cleaning and Care" instructions in the owner's manual
This can be from baked on grease buildup, that has turned into carbon and is
flaking off.
Clean thoroughly, per "Cleaning and Care" instructions in the owner's manual
After cleaning, if you can see steel, please call out Customer Care at
1.800.762.1142