Acer DA220HQL User Manual

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DA220HQL Smart
User Guide

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  • Page 1

    DA220HQL Smart Display User Guide...

  • Page 2

    Acer DA220HQL Smart Display Model number: __________________________________ Serial number*: ___________________________________ Date of purchase: ________________________________ Place of purchase: ________________________________ *Note: See the back of the smart display.

  • Page 3: Table Of Contents

    Table of contents Getting to know your smart display Features and functions ..........5 Product registration .

  • Page 4: Table Of Contents

    Online applications ..........27 Playing music and video Multimedia playback .

  • Page 5: Features And Functions, Product Registration

    When using your product for the first time, it is recommended that you immediately register it. This will give you access to useful benefits, such as: • Faster service from our trained representatives. • Membership in the Acer community: receive promotions and participate in customer surveys. • The latest news from Acer.

  • Page 6: Unpacking Your Smart Display, Getting To Know Your Smart Display

    Your new smart display comes packed in a protective box. Carefully unpack the box and remove the contents. If any of the following items is missing or damaged, contact your dealer immediately: • Acer DA220HQL Smart Display • Quick start guide • USB cable •...

  • Page 7: Back View, Back Panel

    Back view Item Description USB ports (Master) Connects USB devices to your smart display, such as a keyboard, mouse or storage device. Port cover Open this cover to find the power, network and HDMI ports, and the microSD card slot. Stand Pull the stand open to provide a stable base for your smart display.

  • Page 8: Powering Your Smart Display

    Using your smart display Powering your smart display Connect the DC-in jack to your smart display and plug the AC adapter into any AC outlet. Warning: Only use the bundled power adapter to power your smart display.

  • Page 9: Turning On For The First Time

    Turning on for the first time To turn on your smart display, press and hold the power button until the screen turns on. Wait a moment for your smart display to get ready. You will then be asked some questions before you can use your smart display. To start, tap to select your language and country, then tap Start.

  • Page 10: Using The Touchscreen, Volume Controls, The Home Screen

    The Home screen already features some useful controls and information. Application menu Search Navigation and OSD Acer Ring Time and Status Search To search for apps, files or for information on the Internet, tap the Google icon in the top-left corner.

  • Page 11

    HDMI input. See "Using your smart display as a monitor" on page 24 Acer Ring Tap this icon to display Acer Ring. This allows you to quickly and easily access your favorite apps and bookmarks. See “Acer Ring - quick launch” on page 12.

  • Page 12

    It incorporates a number of useful tools in an easy-to-use interface. Tap the Ring icon at the bottom of the screen to display Acer Ring. The left side of Acer Ring controls the volume and the right side shows Browser bookmarks.

  • Page 13

    The App menu The App menu displays applications and widgets available on your smart display. Apps are displayed in alphabetical order. If more apps are available, an outline of the second page will be shown on the side of the screen. Swipe the outline towards the center of the screen to switch pages.

  • Page 14

    Tap the notification area to view more status information. Control buttons enable you to tap features on (blue) or off (white). Some event summaries include controls below the main status area, such as media controls if music is playing. Status and notification icons Notification icons Icon Description...

  • Page 15

    Personalizing the Home screen You may personalize your Home screen by adding or removing application shortcuts or widgets, and by changing the wallpaper. Adding or removing shortcuts or widgets To add shortcuts or widgets tap the Apps icon in the top-right corner of the Home screen.

  • Page 16: The Onscreen Keyboard

    Resizing a Widget Most widgets can be made larger, so you can give more space to information that is important to you. After placing a Widget on the Home screen, tap and hold to select it. Four diamonds will appear on each side, tap and drag the diamond until the Widget is the correct size.

  • Page 17

    Changing Android keyboard settings To use a different keyboard language or change settings, tap the Input options key, then select either Input languages or Android keyboard settings. These settings include Auto-correction and keyboard sounds. Predictive text or auto correction The Android keyboard can provide predictive text input. As you tap the letters of a word, a selection of words are displayed that continue the sequence of letters tapped, or are a close match allowing for errors.

  • Page 18: Editing Text

    Text assistance The standard XT9 keyboard has various features that assist you to enter correct text. To use these features, tap the Keyboard status icon; this will open a menu listing the text input methods available on your smart display. Tap the settings icon next to the XT9 Text Input entry.

  • Page 19

    1. Tap the text you want to select. If you can select this text, a cursor is inserted below the text. 2. If the cursor is not in the desired position, simply drag it to the correct position. If you previously copied (see below) text, tap where you want to insert the text. A PASTE button appears briefly below the cursor.

  • Page 20: Locking Your Smart Display, Shutting Down Your Smart Display

    Locking your smart display If you will not use your smart display for a while, briefly press the power button to lock access. This saves power and ensures your smart display does not unintentionally use any services. Your smart display will lock automatically if it is not used after a while.

  • Page 21: Connecting To Ac Power, Connecting To A Pc As A Monitor

    Connecting devices to your smart display Connecting to AC power See “Powering your smart display” on page 8. Connecting to a PC as a monitor Your smart display has an micro HDMI port, that can be used to connect it to a computer, or video player.

  • Page 22: Transferring Files Between Your Smart Display And A Pc, Connecting To A Router Or Modem

    After a short delay, your smart display's internal memory will be visible as a Portable Device in your PC’s file explorer. Select the Acer Smart Display icon to see your smart display’s internal memory and any additional memory (SD card or USB devices) attached to your smart display.

  • Page 23: Connecting A Bluetooth Device

    Connecting a Bluetooth device Only A2DP stereo headsets (playback only, no microphone) are supported. Please check for updates to the smart display's software which may add support for additional Bluetooth devices. For Bluetooth settings, tap APPS > Settings > Bluetooth. Turn Bluetooth on and tap Search for devices to scan for nearby devices.

  • Page 24: On-screen Display (osd), Displaying Hdmi Input, Returning To Android

    Using your smart display as a monitor Your smart display provides a micro HDMI port. You can connect a computer or playback device to your smart display, and use it as a monitor. See “Connecting to a PC as a monitor” on page 21. To use the smart display as a touchscreen monitor, you must also connect a USB cable between a Windows 7 or Windows 8 computer and the micro USB port on the lower-left corner of your smart display.

  • Page 25: Managing Wi-fi Connections, Browsing The Internet

    Going online Managing Wi-Fi connections If you did not connect to a Wi-Fi network when you first started your smart display, or want to connect to a new network, tap APPS > Settings > Wi-Fi to manage your connection settings. Alternatively, tap the Wi-Fi status icon in the bottom-right corner of the screen.

  • Page 26: Setting Up Gmail, Composing An Email, Setting Up The Email Application

    You may open multiple tabs. When a page is open, press the small tab with a plus sign. Simply tap one of the tabs across the top of the screen to switch pages. New tab Pinch to zoom in or out of pages. Tap and hold an item on a page to open a contextual menu.

  • Page 27: Online Applications

    The combined inbox feature of your smart display allows you to view emails from multiple accounts in a single inbox. Online applications Your smart display provides a variety of preinstalled applications. Many of these require some form of Internet access. These applications may include: Google+ Stay in touch with friends and family, personalize your very own profile, and...

  • Page 28

    You can browse Google Play by category or tap the search icon to search for a specific application. Once you have selected an application, tap the DOWNLOAD button to download and install the application. You will be told which services (contact information, wireless access, etc.) the application requires access in order to function correctly.

  • Page 29

    Using downloaded applications Once you’ve downloaded and installed an application, you may find it in the APPS or WIDGETS sections of the Application menu. Certain applications provide both an App and widgets, or only provide a widget (with no application icon). See “Personalizing the Home screen” on page 15. Uninstalling downloaded applications Once you’ve downloaded and installed an application, you may uninstall the application by pressing and holding the application icon and dragging it to the...

  • Page 30: Multimedia Playback

    Playing music and video Multimedia playback Your smart display comes supplied with a variety of programs that you can use to enjoy multimedia content. Music Use Play Music to listen to music and other audio files that you download or copy from your computer. Tap APPS >...

  • Page 31

    Alternatively, you can tap the specific app from the application menu. Acer will automatically detect devices that are connected to the network and are also running Acer Tap the drop down list box in top left corner of the screen to display these devices.

  • Page 32

    Share button to upload a photo to Evernote, Google+, or Picasa. You also have the option to send it to your Gmail account, transfer the file using Bluetooth, or Print it with Acer Print. videos Tap a folder to view the thumbnails.

  • Page 33: Media Server

    Note: The Acer video player only plays MP4 files. Please check for updates to the tablet's software which may add support for other types of video. See “Updating your smart display’s operating system” on page 54. After selecting the video file, tap the Share button to upload the file to Evernote or YouTube.

  • Page 34: What Is Acercloud, Create An Acercloud Id

    If you do not have an AcerCloud ID, you first need to sign up for an AcerCloud account. Make a note of the email address and password you used for your Acer Cloud ID. You must use this information to sign in to the AcerCloud service from each device.

  • Page 35

    Using an Acer-branded device 1. On your smart display, open the application menu and tap AcerCloud. Tap Sign up an Acer ID. 2. Enter the requested information. Create an AcerCloud ID...

  • Page 36

    3. Click the AcerCloud activation link in your email to verify your AcerCloud ID. Using an Acer-branded PC Note: If you have more than one PC, you should use the PC with the most storage as your Cloud PC. 1. Open AcerCloud on your computer and enter your information, email address...

  • Page 37

    2. Verify your AcerCloud ID. 3. Click the AcerCloud activation link in your email to verify your AcerCloud ID. 4. Open AcerCloud and click Next. 5. Set your PC as the Cloud PC and click Next. Create an AcerCloud ID...

  • Page 38: Acercloud Docs

    Google Play Store. PC users are given the option to also download AcerCloud Docs when they download AcerCloud from When you update and save a document on your PC, AcerCloud automatically shares it to your personal cloud for 30 days. You can view or save that document on your AcerCloud PCs and Android devices after signing in to your AcerCloud account.

  • Page 39:

    You should assign your main PC (and only this PC) as your Cloud PC. This will become your main storage for media content. This content may then be accessed by all your devices that have installed. For more information, see "Acer" on page 31.

  • Page 40 Photo To browse photos and change photo-sharing options, open Photo. Photos You can share your photos stored on the Cloud PC to all your AcerCloud devices. The default Photo folder on your Cloud PC is the Windows Pictures library. Photos from the Cloud PC are indicated with a cloud icon on your devices.

  • Page 41 Media You can use Video or Music on your Android device with an Internet connection to play Cloud PC music or video. To watch videos open Video. To listen to music open Music. Videos and music from the Cloud PC are indicated with a cloud icon on your devices.

  • Page 42

    2. Tap the Menu option, then tap Settings. 3. Tap Mobile network streaming and Mobile network downloading to enable (green) or disable (gray) those options. For more information please visit the AcerCloud website:

  • Page 43

    Managing people and contacts Your smart display features an address book that allows you to save contacts to the smart display’s internal memory or your Google account. Tap People from the application menu to view your contacts. If you don’t have any contacts stored on your smart display, you can sync with your Google account contacts, import contacts from a contact data file (vCard or csv) or add a new contact.

  • Page 44: Editing A Contact

    Editing a contact If you have opened an new or existing contact you can enter information about the contact: Simply tap on a box and type the appropriate information. Click on the arrow next to the name entry to see options, such as adding a name prefix or phonetic name. To enter multiple entries, such as separate entries for mobile and home phone numbers, tap the plus sign to create a second entry.

  • Page 45

    Starred contacts You may quickly access your favorite contacts by adding a star. First open the contact, then tap the star next to the contact’s name. Tap All contacts and select Starred to see only your favorite contacts. Editing a contact on your computer If you have synchronized your Google account and contacts, you can use any computer to access and edit your contact list.

  • Page 46: Using The Webcam As A Camera

    Using the webcam Your smart display features a 1.2-megapixel digital webcam mounted on the front. Many chat or instant messaging apps can use this webcam so you can be seen by your family and friends. Use the settings in the app to control the webcam. Using the webcam as a camera Note: It is recommended that you insert a microSD card into the microSD slot before using the webcam as a camera.

  • Page 47: Using The Webcam To Record A Video

    Icon Description Options Tap to see camera options. Camcorder mode Switches to the camcorder (video recorder). Camera mode Switches to the camera. Camera options Icon Description White balance Change the color balance to match the lighting: Auto, Incandescent, Daylight, Fluorescent or Cloudy. Exposure Increase or decrease image exposure.

  • Page 48

    Camcorder icons and indicators Tap the camcorder icon to switch to camcorder mode. Icon Description Zoom in Crop and enlarge the center of the screen. When using zoom, the image on the screen does not represent the quality of the final video. Zoom out You may only zoom out after you have zoomed in.

  • Page 49: Viewing Photos And Videos

    Icon Description Video quality Change the video resolution: HD (720p) or VGA. Camcorder settings: • Restore defaults. • Use Internal Storage or the SD card (only available if a microSD card has been inserted). Close options Tap to close camcorder options. Shooting a video 1.

  • Page 50: Wireless & Networks

    Advanced settings Access Settings from the Application menu. Tap APPS, then Settings. Wireless & Networks Activating or deactivating connections Open the Application menu and tap Settings. Under WIRELESS & NETWORKS each connection has an ON/OFF switch that controls the connection. Tap an entry to manage your connection settings.

  • Page 51: Bluetooth Connections, Ethernet Connections

    Bluetooth connections For Bluetooth settings, tap APPS > Settings, then under WIRELESS & NETWORKS tap Bluetooth. Here you can switch Bluetooth on or off, set the smart display name and discoverability. Tap SEARCH FOR DEVICES to scan for nearby devices. To connect to a device, tap the device in the list of available devices.

  • Page 52: Device

    Adjust Acer Ring settings by tapping APPS > Settings > Ring. Item Description Enable Ring icon Select or clear the check box to enable or disable the Acer Ring from appearing in the bottom of the screen. Top, Bottom, Left, Select which application shortcuts you want to appear in the Right shortcut Acer Ring.

  • Page 53: Personal

    You can adjust screen brightness and contrast from the OSD. See “On-screen display (OSD)” on page 24. Storage You can check how much of your smart display’s storage (Internal, microSD or USB) has been used, and what type of files are using storage. Apps Closing an application To close an active application, go to APPS >...

  • Page 54: System, Updating Your Smart Display's Operating System

    Some applications, such as Gmail and Calendar, have additional synchronization settings. Open the application and tap the Menu button (three dots) and then tap Settings. Multiple Google accounts If you have multiple Google accounts, such as separate accounts for personal and business contacts, you can access and synchonize them from the Accounts settings section.

  • Page 55: Resetting Your Smart Display, Faq And Troubleshooting

    Resetting your smart display You may have to perform a reset if your smart display fails to respond when buttons are pressed or the screen is tapped. To reset your smart display disconnect the main power supply for ten seconds, then reconnect.

  • Page 56: Other Sources Of Help, Faq And Troubleshooting

    Note: You must have an active Google account on the smart display and an Internet connection. If this option is not available please contact you local Acer service center. Other sources of help For information on: Refer to: Up-to-date information regarding your

  • Page 57

    Specifications Performance ® ™ • Dual-Core ARM Cortex -A9 processor • 1 GHz • System memory: • 1 GB of RAM • 8 GB of flash memory ™ • Google Android operating system Display • 21.5” TFT-LCD optical dual-touch screen •...

  • Page 58: Hdmi Timing

    Camera • Front camera • 1.2-megapixel • Fixed focus Expansion • microSD memory card slot (up to 32 GB) Dimensions Height 360 mm Width 513 mm Thickness 54 mm Weight 4.8 kg Environment Temperature Operating: 0 °C to 35 °C Non-operating: -20 °C to 60 °C Humidity (non-condensing) Operating: 20% to 80%...

  • Page 59

    Item Resolution Refresh rate Horizontal Pixel frequency frequency 1280 x 768 60 Hz 47.4 kHz 68.250 MHz 1280 x 768 60 Hz 47.8 kHz 79.500 MHz 1280 x 768 75 Hz 60.3 kHz 102.250 MHz 1280 x 960 60 Hz 60.0 kHz 108.000 MHz 1280 x 1024...

  • Page 60

    Sublicense or otherwise make the Software available to third parties, except that you may, after prior written notification to Acer, transfer the Software as a whole to a third party so long as you do not retain any copies of the Software and such third party accepts the terms of this Agreement.

  • Page 61

    Third Party Software in any manner that could interfere with any other party's use and enjoyment of the Third Party Services, or the services and products of Acer's licensors' or suppliers' third party licensors. Your use of the Third Party Software and Third Party Services is also subject to additional terms and conditions and policies which can be accessed through our global website.

Comments to this Manuals

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Latest comments:
  • Juanta May 19, 2016 11:49:
    Please! sent to Me Manual Book
    juanta32@​​om PO Box 301293 Arlington TX 76007-1293 Thank you
  • Cristina May 21, 2015 05:47:
    Estan bien panes para hacer manuales, lo que quiero es un hard reset!! sin tener que entrar al sistema porque nisiquiera entra ¬¬
  • Julia Scott Feb 06, 2015 08:52:
    Can you mail me a manual please??
  • Bobbi Jan 11, 2015 06:24:
    I've forgotten my password so I can't get into the tablet how can I reset it
  • Aug 25, 2014 06:06:
    The presumptio​n is made that the user is knowledgab​le about the device There should be a diagram where and what everything is for instance: what is OSD??is there a trash can and how do I trash something? is there a FAVORITES OR DOCUMENTS, PICTURES, A NOTEPAD FOR COMPOSITIO​N, how does spell check work??
    Doe​s control C/V work on this or how??
    EVEN​--how do I send this??