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Acer Veriton D461 Service Manual

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VeritonT661/M661/S661/D461/
M461/S461
Service Guide
Service guide files and updates are
available on the AIPG/CSD web; for
more information please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  Summary of Contents for Acer Veriton D461

  • Page 1 VeritonT661/M661/S661/D461/ M461/S461 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on VeritonT661 /M661/S661/D461/M461/S461 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6: Table Of Contents

    Chapter 1 System Specifications 1 Features……………………………………………………………………………………………... 1 Main board Placement…………………………………………………….……..……………..6 Block Diagram…………………………………………………………..………………...………..7 VeritonT661 Front Panel………………………………………..…….………..…..……..8 VeritonT661 Rear Panel…………………..…………………………….……………………9 VeritonM661/M461 Front Panel………………………………………..…….………..…..……..10 VeritonM661/M461 Rear Panel…………………..…………………………….……………………11 VeritonS661/S461 Front Panel………………………………………..…….………..…..……..12 VeritonS661/S461 Rear Panel…………………..…………………………….……………………13 VeritonD461 Front Panel………………………………………..…….………..…..……..14 VeritonD461 Rear Panel…………………..…………………………….……………………15 Hardware Specifications and Configurations………………….…….……..16 Power Management Function (ACPI support function)…………………………..…...20 Chapter 2 System Utilities 21 Entering Setup…………………………………………………………………………..22...
  • Page 7: Chapter 1 System Specifications

    Chapter 1 System Specifications Features Operating System Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor Socket Type: Intel® Socket T LGA 775 pin Processor Type: Intel Celeron / Celeron D / Pentium D /Pentium Dual Core/ Core 2 Duo / Core2 Quad / Yorkfield / Wolfdale CPUs FSB 533/800/1066/1333 MHz CPUs Chipset Intel Q35/Q33...
  • Page 8 PCI Slot Type: PCI 2.3 5V slots PCI Slot Quantity: 2 Slot Quantity: 1 Design Criteria: Should support 1.44MB/3 mode 3.5” Devices SATA Slot Type: SATA slot Slot Quantity: 6 Storage Type support: HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/Blu-Ray ODD Audio Audio Type: HD audio codec Audio Channel: 7.1 channel Audio Controller /Codec: ALC888S HD codec 7.1 Connectors support:...
  • Page 9 Connector Pin: standard Intel FPIO pin definition Data transfer rate support: USB 2.0/1.1 BIOS BIOS Type: Phoenix Award or AMI Kernel with Acer skin Size: 32Mb Note: Boot ROM should be included (PXE function should be built in with default and RPL function is optional by service BIOS)
  • Page 10 1 Parallel port, 1 serial port 1 D-Sub VGA port 1 RJ45 LAN port 6 USB ports 7.1 channel phone jack (6 audio jacks) On-board connectors 1 LGA 775 CPU socket 4 DDR2 memory sockets 1 PCI Express x16 slot 1 PCI Express x 1 slot 2 PCI slot 1 FDD slot...
  • Page 11: Power Supply

    2 reserved 2pin GPIO connector Color management for on board connecter (pls refer to Acer spec) 1 2*10 pin TPM module connector (for Q33+ICH9 platform) Power Supply Power Supply Mounting Features Chassis accepts ATX-style power supply Chasses accepts PS2, PS3 style power supply...
  • Page 12: Main Board Placement

    Main board Placement...
  • Page 13: Block Diagram

    Block Diagram...
  • Page 14: Veritont661 Front Panel

    VeritonT661 Front Panel Label Description USB ports Optical drive Card reader/FDD cover ACER Logo Audio connector LEDs Power Button...
  • Page 15: Veritont661 Rear Panel

    VeritonT661 Rear Panel Label Description Label Description Power card socket Fan aperture Voltage selector switch PS/2 mouse connector PS/2 keyboard connector System FAN Serial port Printer connector Monitor connector SPDF connector USB 2.0 ports LAN connector Audio connector Lock Handle...
  • Page 16: Veritonm661/M461 Front Panel

    VeritonM661/M461 Front Panel The computer’s front panel consists of the following: Label Description Optical drive FDD cover Card reader Microphone jack Speaker or headphone USB ports Power Button ACER Logo...
  • Page 17: Veritonm661/M461 Rear Panel

    VeritonM661/M461 Rear Panel Label Description Label Description Power card socket Fan aperture Voltage selector switch PS/2 mouse connector PS/2 keyboard connector System FAN Serial port Printer connector Monitor connector SPDF connector USB 2.0 ports LAN connector Audio connector Lock Handle...
  • Page 18: Veritons661/S461 Front Panel

    VeritonS661/S461 Front Panel The computer’s front panel consists of the following: Label Description Optical drive FDD cover Audio connector Power Button ACER Logo USB connector...
  • Page 19: Veritons661/S461 Rear Panel

    VeritonS661/S461 Rear Panel Label Description Label Description Power card socket Fan aperture Voltage selector switch PS/2 keyboard connector PS/2 mouse connector Serial port Printer connector Monitor connector Thumb Screw USB2.0 connector LAN connector Audio connector...
  • Page 20: Veritond461 Front Panel

    VeritonD461 Front Panel The computer’s front panel consists of the following: Label Description Optical drive FDD cover ACER Logo Power Button Audio connector USB connector...
  • Page 21: Veritond461 Rear Panel

    VeritonD461 Rear Panel Label Description Label Description Power card socket PS/2 mouse connector Voltage selector switch Printer connector PS/2 keyboard connector System FAN Serial port LAN connector Monitor connector SPDIF connector USB 2.0 ports Audio connector Fan aperture...
  • Page 22: Hardware Specifications And Configurations

    0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programmer Phoenix Award or AMI Kernel with Acer skin BIOS version V6.0 BIOS ROM type SPI Flash BIOS ROM size...
  • Page 23: Memory Combinations

    Main Board Major Chips Item Specification North Bridge Intel Q35 and Q33 Intel ICH9DO/ICH9 South Bridge APG controller Intel Q35 and Q33 Super I/O controller ITE 8718 Audio controller HD audio codec ALC888S HD codec 7.1 (co-lay with ALC888) LAN controller Intel Nineveh 82566DM PCI-E Giga LAN HDD controller Intel ICH9DO and ICH9...
  • Page 24: Audio Interface

    Audio Interface Item Specification Audio controller Intel ICH9DO/ICH9 Audio controller type ALC888S Audio channel codec 7.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Sound Blaster Pro/16 compatible Mixed digital and analog high performance chip Enhanced stereo full duplex operation High performance audio accelerator and AC’97 support Full native DOS...
  • Page 25: Floppy Disk Drive Interface

    Floppy disk drive Interface Item Specification Floppy disk drive controller ITE 8718FX Floppy disk drive controller resident bus ISA bus Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.88MB Parallel Port Item Specification Parallel port controller ITE 8718FX Parallel port controller resident bus ISA bus Number of parallel parts Support ECP/EPP...
  • Page 26: Environmental Requirements

    Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes 5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes...
  • Page 27: Chapter 2 System Utilities

    Chapter 2 System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.
  • Page 28: Entering Setup

    Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of appears on the screen, “Press DEL to enter SETUP” press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF and On.
  • Page 29: Standard Cmos Features

    The items in the main menu are explained below: Parameter Description Production Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advance BIOS Features This setup page includes all the items of Award special enhanced features Advance Chipset...
  • Page 30: Product Information

    Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required when asking for technical support).
  • Page 31 Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu:...
  • Page 32 The following table describes the parameters found in this menu. Parameter Description Options Date To set the date following the Week: From [Sun.] to weekday-month-date-year format [Sat.]. determined by BIOS and is display only Day: from [1] to [31] (or the maximum allowed in the month.
  • Page 33 Parameter Description Options Extended The BIOS determines Memory Size how much extended memory is present during the POST. This is the amount of memory located above 1MB in the memory address map of Total Memory Total memory size for Size the system IDE Channel Hard disk drive...
  • Page 34: Advanced Setup

    Advanced Setup The following screen shows the Advanced Setup: The following table describes the parameters found in this menu. Parameter Description Options Hard Disk Boot This features displays the Hard Disk Boot [Press Enter] Priority Device priority from high to low and allows users to set the Hard Disk Boot Device Priority.
  • Page 35 Parameter Description Options Virus Warning This feature allows you to enable the VIRUS [Enabled], [Disabled] warning function for IDE Hard Disk boot sector protection. If this function is enabled and there is someone attempts to write data to this area, BIOS will show a warning message on screen and the alarm will beep.
  • Page 36: Advanced Chipset Setup

    Advanced Chipset Setup The following table describes the parameters found in this menu. Parameter Description Options Dual Monitor This category allows you to enable or [Enabled], [Disabled] Support disable dual monitor support function Frame Buffer Size This field displays how much frame buffer size of the system.
  • Page 37 Parameter Description Options Spread When the system clock generator pulses, [Enabled], [Disabled] Spectrum the extreme values of the pulse generate excess EMI. Enabling pulse spectrum spread modulation changes the extreme values from spikes to flat curves, thus reducing EMI. This benefit may in some case be outweighed by problems with timing-critical devices, such as a clock-sensitive SCSI device.
  • Page 38: Integrated Peripherals

    Integrated Peripherals The following table describes the parameters found in this menu. Parameter Description Options IDE Function Setup This page allows you to setup IDE [Press Enter] function Onboard Device This page allows you to setup [Press Enter] Setup onboard devices. Onboard I/O Chip This page allows you to setup [Press Enter]...
  • Page 39 Integrated Peripherals-IDE Function Setup...
  • Page 40 The following table describes the parameters found in this menu. Parameter Description Options The four IDE PIO fields let you set a PIO mode (0-4) Primary/Second for each of the four IDE devices that the onboard IDE interface supports. Modes 0 through 4 provide Master/Slave increased performance.
  • Page 41 Parameter Description Options IDE HDD Block Block mode is also called block transfer, multiple [Enabled], Mode commands, or multiple sectors read/write. If your IDE [Disabled] hard drive supports block mode(most new drives do), select Enabled for automatic detection of the optimal number of block read/write per sector the drive can support.
  • Page 42 The following table describes the parameters found in this menu. Parameter Description Options On Chip USB This field allows you to determine on [V1.1+V2.0], [V1.1] chip USB type or disable on chip USB. UDB Memory Type Use this item to change the type of [Shadow], [Base USB memory to shadow or Base Memory]...
  • Page 43 Integrated Peripherals -Onboard I/O Chip Setup...
  • Page 44 The following table describes the parameters found in this menu. Parameter Description Options Onboard FDC Select Enabled if your system has a floppy [Enabled]. [Disabled] Controller disk controller (FDC) installed on the system board and you wish to use it. If you install an add-in FDC or the system has no floppy drive, select Disabled in this field.
  • Page 45: P O W E R M A N A G E M E N

    Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings:...
  • Page 46 The following table describes the parameters found in this menu. Parameter Description Options ACPI Function This item allows you to enable or disable [Enabled], [Disabled] the ACPI function ACPI Suspend This item specifies the power saving modes [S1 (POS)]: Set ACPI Type for ACPI function.
  • Page 47 Parameter Description Options Soft-off by When Enabled, turning the [Instant-off]: Press down button PWR/BTTN system off with the on/off then power off instantly button places the system in a [Delay 4 Sec.]: Press Power button 3 very low-power-usage state, sec. to power off. Enter with only enough circuitry suspend if button is receiving power to detect power...
  • Page 48 PCI/PnP Setup...
  • Page 49 The following table describes the parameters found in this menu. Parameter Description Options Init Display Initialize the AGP video display before initializing First any other display device on the system. Thus the AGP display becomes the primary display. Reset Normally, you leave this field Disabled. Select [Enabled], Configuration Enabled to reset Extended System Configuration...
  • Page 50: P C H E A L T H S T A T U

    PC Health Status...
  • Page 51: F R E Q U E N C Y / V O L T A G E C O N T R O

    The following table describes the parameters found in this menu: arameter Description Options V core Detect system’s voltage status automatically CPU Temperature Detect CPU Temperature automatically CPU/SYSTEM FAN Detect CPU/SYSTEM Fan Speed Status Speed (RPM) automatically CPU Smart FAN The item displays the system Smart Fan Control Function status.
  • Page 52 The following table describes the parameters found in this menu: Parameter Description Optio Auto Detect This option allows you to enable/disable the feature of Enabled DIMM/PCI CLK auto detecting the clock frequency of the installed PCI Disabled bus. Manufacturer This item specifies CPU Manufacturer Intel CPU frequency This item specifies CPU frequency...
  • Page 53: L O A D D E F A U L T S E T T I N G

    Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. Parameter Description Options Load Default Select the field loads the factory defaults for BIOS and Settings Chipset Features, which the system automatically detects.
  • Page 54: S E T S U P E R V I S O R / U S E R P A S S W O R

    Set Supervisor/User Password When this function is selected, the following message appears at the center of the screen to assist you in creating a password.
  • Page 55 Parameter Description Options When this function is selected, the following message Supervisor/User appears at the center of the screen to assist you in Password creating a password. ENTER PASSWORD Type the password, up to eight characters, and press<Enter>. The password typed now will clear any previously entered password from CMOS Memory.
  • Page 56: S A V E & E X I T S E T U

    Save & Exit Setup Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Save & Exit Setup Press <Enter> to save the changes that have made in the Setup Utility and exit the Setup Utility.
  • Page 57: E X I T W I T H O U T S A V I N

    Exit Without Saving Highlight this item and press <Enter> to discard any changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Exit Without Saving Press<Enter> to discard any changes and exit the Setup Utility...
  • Page 58: Chapter 3 Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.
  • Page 59: G E N E R A L I N F O R M A T I O

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. 2.Unplug the AC adapter and all power and signal cables from the system...
  • Page 60: D I S A S S E M B L Y P R O C E D U R

    Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
  • Page 61: Disassembly Process

    VeritonT661 /M661/S661/D461/M461/S461 Standard Disassembly Process Bezel Label Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU. VeritonM661/M461 VeritonT661...
  • Page 62 Bezel Label VeritonS661/S461 VeritonD461...
  • Page 63: Remove Side Cover

    Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. Screw location Screw location Push the side cover Remove CPU fan pipe Process: 1. Release the CPU fan pipe.
  • Page 64: Remove Cards

    Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA 、TV、Modem Card,the following list is for your reference about the mutual location relation (Optional by SKU). VGA card SLOT 1 TV card Modem card SLOT 2 Notice: I. Remove card, don’t touch any electric parts on PCB. TV card VGA card Modem card...
  • Page 65: Remove Hdd Data Cables

    Remove HDD Data Cables Process: 1. Remove master HDD from M/B SATA1. 2. Remove slave ODD data cable from M/B SATA3. ATA3 slot on M/B SATA1 slot on M/B Remove master HDD Remove slave HDD...
  • Page 66: Remove Odd Data Cable

    Remove ODD DATA cable Process: 1. Remove master ODD data cable from Master ODD. 2. Remove slave ODD data cable from master and Slave ODD (Optional by SKU) SATA4 Remove master Slave ODD SATA2 Remove HDD power cable Process: 1. Remove master HDD data cable from master HDD. 2.
  • Page 67: Remove Cables

    Remove Cables Process: 1. Remove front panel light cable from“PANEL1" slot of M/B. 2. Remove USB1 cable from M/B"F_ USB3”。 3. Remove USB2 cable from M/B”F_ USB4”。 4. Remove Card reader cable from M/B"USB2”. 5. Remove audio cable from the “AUDIO" port on M/B. 6.
  • Page 68: Remove Hdd

    Notice: Recovery switch cable is next to FDD port, and the black cable face to the top of Chassis. Intrusion switches cable face to front bezel of chassis. Remove HDD Process: 1. Remove Master HDD from the first HDD location. 2.
  • Page 69: Remove Card Reader

    Remove ODD power cable Process: 1. Remove ODD power cable from master ODD (for SATA ODD). 2. Remove ODD power cable from slave ODD (for SATA ODD). Master ODD SATA power cable Remove card reader Process: 1. Remove card reader from chassis.
  • Page 70: Remove Fdd Cable

    Remove FDD Cable Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. Remove from FDD Remove from M/B “FDD1” slot 3. Remove front bezel light cable from PATA power cable Remove Front bezel light cable...
  • Page 71: Remove Odd

    Remove ODD Process: 1. Push the lock handle release ODD. 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Master ODD location Slave ODD location...
  • Page 72 Remove Cables Process: 1. Remove M/B power cable from M/B “ATX1”. 2. Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from M/B”SYS-F2”.
  • Page 73: Remove System Fan

    Remove System FAN Process: 1. Release four screws according to the following picture. 2. Remove Sys FAN (Optional by SKU) Release four screws. The direction of System FAN...
  • Page 74 Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. 2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis.
  • Page 75: Remove Cpu Cooler

    Remove CPU cooler Process: 1. Remove cooler power cable from M/B “CPU-F2”. 2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture). 3. Remove Cooler from the Retention module. Remove memory Process: 1. Remove the first Memory from DIMM. 2.
  • Page 76: Remove Cpu

    Remove CPU Process: 1. Remove CPU according following the pictures. Lock the Handle Remove I/O shielding Process: 1. Remove I/O Shielding.
  • Page 77: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: Power-On Self-Test (POST) POST Check Points POST Error Messages List Error Symptoms List...
  • Page 78 Chapter 5...
  • Page 80 ATX_POWER: ATX 24-pin Power Connector Signal Name Signal Name +3.3 +3.3V +3.3 -12V PS_ON PWR OK 5VSB +12V +12V +3.3V...
  • Page 84 Signal Name Signal Name STROBE ERROR INIT SLCTIN GROUND GROUND GROUND GROUND GROUND GROUND BUSY GROUND GROUND SLCT...
  • Page 87: Chapter 6 Fru (Field Replaceable Unit) List

    DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 88: Exploded Diagram

    Exploded Diagram DESCRIPTION DESCRIPTION 3.5’FILLER PANEL USB BOARD 5.25’ROTATE COVER USB BKT BEZEL RIGHT-SIDE CD-ROM CHASSJS FDD-VJTH-PANEL POWER SUPPLY HDD-DISK MOTHER BOARD PCI-BKT HDD-LOCK-SLIDE LEFT-SIDE FDD-LOCK-SLIDE CDROM-LOCK-SLIDE...
  • Page 89 DESCRIPTION DESCRIPTION 3-25-COVER USB BOARD 5-25-COVER USB BKT BEZEL RIGHT-SIDE CD-ROM CHASSIS FDD-VJTH-PANEL POWER-SUPPLY HDD-DISK NOTHER BOARD PCI-BKT HDD-LOCK-SLIDE LEFT-SIDE FDD-LOCK-SLIDE CDROM- LOCK-SLIDE...
  • Page 90 DESCRIPTION DESCRIPTION BEZEL 3.25-COVER PCI-BRACKET 5.25-COVER LEFT SIDE DOOR USB-SHIELDING MOTHERBOARD USB-PCB-ASM HDD-LOCK-SLIDE FDD-LOCK-SLIDE CD-ROM LOCK SLIDE 3.5’ DEVICE CHASSIS CD-ROM RIGHT SIDE DOOR POWER SUPPLY...