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Subject to the warranty repair conditions below, this product is warranted for 12 months from the
Subject to the warranty repair conditions below, this product is warranted for 12 months from the
original date of purchase covering both parts and labour.
original date of purchase covering both parts and labour.
The benefits conferred by this warranty are in addition to and not in derogation of all rights and remedies in respect of this product
The benefits conferred by this warranty are in addition to and not in derogation of all rights and remedies in respect of this product
which the consumer has under the Trade Practices Act and other State and Territory laws.
which the consumer has under the Trade Practices Act and other State and Territory laws.
Warranty Repair Conditions
Warranty Repair Conditions
A.
A.
This warranty only applies provided the product:-
This warranty only applies provided the product:-
Has been purchased in Australia and sold by Authorised Distributors or Dealers and only where the products are used
Has been purchased in Australia and sold by Authorised Distributors or Dealers and only where the products are used
and serviced within Australia
and serviced within Australia
Is taken for service when required to an Authorised Service Agent, together with written instructions indicating specific
Is taken for service when required to an Authorised Service Agent, together with written instructions indicating specific
problem or function requiring investigation.
problem or function requiring investigation.
Has valid proof of purchase and presented when warranty service is requested.
Has valid proof of purchase and presented when warranty service is requested.
Has only been used in a domestic application.
Has only been used in a domestic application.
Has been installed and operated in accordance as noted in the operating instructions under normal use and reasonable
Has been installed and operated in accordance as noted in the operating instructions under normal use and reasonable
care (in the opinion of the Service Centre).
care (in the opinion of the Service Centre).
Has not been damaged by the use of accessories which in the opinion of the Service Centre are defective or incompatible
Has not been damaged by the use of accessories which in the opinion of the Service Centre are defective or incompatible
with the product.
with the product.
Has not been tampered with or repaired (including unauthorised alterations) by anyone other than the Telefix or an
Has not been tampered with or repaired (including unauthorised alterations) by anyone other than the Telefix or an
Authorised Service Centre.
Authorised Service Centre.
B.
B.
The warranty does not cover:-
The warranty does not cover:-
Damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, accidental damage, misuse,
Damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, accidental damage, misuse,
neglect, build-up of dirt or dust abuse, wear and tear, maladjustment of customer controls, mains supply problems,
neglect, build-up of dirt or dust abuse, wear and tear, maladjustment of customer controls, mains supply problems,
thunderstorm activity or Acts of God, pixel error, infestation by insects or vermin, exposure to abnormally corrosive
thunderstorm activity or Acts of God, pixel error, infestation by insects or vermin, exposure to abnormally corrosive
conditions or any foreign object or matter having entered the product.
conditions or any foreign object or matter having entered the product.
Mileage or travelling time in respect of service outside the authorised Telefix Service Centre nor pick up and delivery cost
Mileage or travelling time in respect of service outside the authorised Telefix Service Centre nor pick up and delivery cost
incurred.
incurred.
Service calls arising from failure to correctly operate the product or to observe noted instructions, or repair which reveals
Service calls arising from failure to correctly operate the product or to observe noted instructions, or repair which reveals
the product is in normal working order.
the product is in normal working order.
Cabinet parts, user replacement batteries or leads unless the defective items are reported at the time of purchase.
Cabinet parts, user replacement batteries or leads unless the defective items are reported at the time of purchase.
C.
C.
Service calls only apply to Television display devices (CRT, LCD, Plasma) with screen sizes greater than 59cm in the major
Service calls only apply to Television display devices (CRT, LCD, Plasma) with screen sizes greater than 59cm in the major
metropolitan areas of Australia or the normal operating areas of the nearest Authorised Service Centers.
metropolitan areas of Australia or the normal operating areas of the nearest Authorised Service Centers.
D.
D.
Requested service visits to the customer premises will be made during normal working hours of the customary working week
Requested service visits to the customer premises will be made during normal working hours of the customary working week
upon request by the customer. Where such a visit is made on a day arranged by the customer and the service technician is
upon request by the customer. Where such a visit is made on a day arranged by the customer and the service technician is
unable to obtain access to the product, the Service Centre will be entitled to make a separate charge for service call fee, time
unable to obtain access to the product, the Service Centre will be entitled to make a separate charge for service call fee, time
and distance travelled.
and distance travelled.
E.
E.
Telefix and its Authorised Service Centres may charge for work done where the product is found to be in good working order.
Telefix and its Authorised Service Centres may charge for work done where the product is found to be in good working order.
Example, charges may be made where the problem is found to be due to incorrect setting of customer controls, use of poor
Example, charges may be made where the problem is found to be due to incorrect setting of customer controls, use of poor
associated equipment (e.g. poor antenna systems) or the inability of the product to operate with faulty or incompatible
associated equipment (e.g. poor antenna systems) or the inability of the product to operate with faulty or incompatible
equipment.
equipment.
F.
F.
If the product is sent to an Authorised Service Centre, the owner is responsible for the cost of transport to and from the Service
If the product is sent to an Authorised Service Centre, the owner is responsible for the cost of transport to and from the Service
Centre. In addition, the product is at the owners risk while in transit to and from the authorised Service Centre.
Centre. In addition, the product is at the owners risk while in transit to and from the authorised Service Centre.
G.
G.
No person is authorised to make or give any assertions, statements or undertakings, whether expressed or implied about the
No person is authorised to make or give any assertions, statements or undertakings, whether expressed or implied about the
product other than or additional to the terms of this warranty.
product other than or additional to the terms of this warranty.
DO NOT RETURN THIS PRODUCT TO THE STORE OF PURCHASE
DO NOT RETURN THIS PRODUCT TO THE STORE OF PURCHASE
Please contact Telefix for Warranty Support
Please contact Telefix for Warranty Support
The original proof of purchase must be kept and produced for service requirements.
The original proof of purchase must be kept and produced for service requirements.
Product Warranty
Product Warranty
PLEASE READ INSTRUCTION MANUAL CAREFULLY
PLEASE READ INSTRUCTION MANUAL CAREFULLY
Should you encounter any problems?
Should you encounter any problems?
1300 366 144
1300 366 144
Email:
Email:
warrantyhelp@awa.com.au
warrantyhelp@awa.com.au
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