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Panasonic Toughbook H2 Brochure page 3

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the toughBook
aDvantage
ruggedness and reliability are the
the toughBook
standard for wireless mobile pcs, and
panasonic toughbook
computers are
®
aDvantage
built to survive it.
cumulative replacement rates
{
100%
Over 20% even
at year 5
{
Over 20% even
Over 20% even
75%
at year 5
at year 5
ver 60% difference
50%
units replaced by
Over 60% difference
Over 60% difference
in units replaced by
ird year
in units replaced by
third year
third year
25%
0%
1st Year
2nd Year
3rd Year
4th Year
Rugged Mobile Computers
Non-Rugged Mobile Computers
Rugged Mobile Computers
Non-Rugged Mobile Computers
2
core manufacturer
We are the only major manufacturer that
designs, builds and tests our laptops and
most key components in our own factory.
This allows us to control quality, consistency
and parts availability every step of the way.
lower total cost of ownership
Lower failure rates mean fewer repair
expenses and less downtime. Rugged
computers average better than 20%
lower total cost of ownership over five
years compared to commercial-grade
notebooks. That translates to hundreds
of dollars per unit.
minimized Downtime
Panasonic's world-class service and
support ensure that Toughbook repair
time will be minimal.
{
3-year limited international warranty
n
on notebook PCs (compared to the
{
one-year warranty offered by most
commercial-grade PC manufacturers)
24/7 technical support hotline
n
1.800.LAPTOP5 (1.800.527.8675)
Receive user-replaceable parts and
n
repairs for all in-warranty computers
Industry benchmark turnaround time
n
on repairs
In-warranty repair with no charge for
n
5th Year
shipping from our National Service Center
Website support including FAQs,
n
downloadable drivers, first aid tools,
BIOs, utilities and manuals
putting the tough
in toughBook
inDustry average failure rate
19%
19%
14%
15%
11%
8%
4%
0%
Dell
Hewlett Packard
Source: PC Magazine, May 2011
toughBook annualizeD failure rate
30%
24%
18%
12%
4%
6%
2%
2%
1%
0%
19
30/31
52/53
C1
Source: Panasonic Service Records, June 2011
reliability
Because we use superior materials and are
a core manufacturer, Panasonic Toughbook
computers are more than 6 times more
reliable than standard notebooks.*
*Comparing Panasonic actual data for
Toughbook laptops to PC Magazine
reader-reported data for competitors.
15%
15%
11%
Lenovo
Toshiba
Industry Average
5%
3%
1%
1%
F9
S9/S10
U1
H1
Toughbook
Average
solutions for BusinEss
®
2%
3

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