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AlphaShield Alpha Secure Wireless Router 8350 User Manual

Alphashield alpha secure wireless router 8350 user manual
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Summary of Contents for AlphaShield Alpha Secure Wireless Router 8350

  • Page 2: Table Of Contents

    Alpha GIGABIT Secure Wireless Router 8350 Table of Contents INTRODUCTION CONTENTS SYSTEM REQUIREMENTS FEATURES HARDWARE GUIDELINES Connections LEDs LOGIN SETUP Quick Start DHCP ADVANCED Virtual Server Special Applications Gaming ® StreamEngine Networking Optimization Routing Access Control Web Filter Mac Address Filters Firewall 8.10 Scheduled AlphaGAP...
  • Page 3 Alpha GIGABIT Secure Wireless Router 8350 Table of Contents 8.12 Schedules TOOLS Admin Time Print Server Setup Syslog E-mail System Firmware Dynamic DNS 10. STATUS 10.1 Device Info 10.2 Routing 10.3 Print Serve Status 10.4 Logs 10.5 Statistics 10.6 LAN Port Status 10.7 Active Sessions 10.8...
  • Page 4 Alpha GIGABIT Secure Wireless Router 8350 Table of Contents 13.5 Copyright 13.6 Trademark 13.7 Patents 13.8 Restrictions 13.9 Liability Limitations 13.10 Customer Remedies 13.11 Notice of Change of Terms and Conditions 13.12 Replacement Components and Specifications 14. IMPORTANT NOTICES 14.1 FCC Statement 14.2 FCC Caution...

  • Page 5: Introduction

    Your new router allows you to share files and printers on your network, and surf the Internet with the performance benefits of network optimization using StreamEngine Technology , Gigabit Ethernet and the built in security benefits of the AlphaShield firewall with AlphaGAP technology. Soon, you will be able to have a secure and enjoyable Internet experience.

  • Page 6: Alpha Gigabit Secure Wireless Router

    Alpha GIGABIT Secure Wireless Router 8350 2. CONTENTS: Alpha GIGABIT Secure Wireless Router 8350 2. Cat5 Ethernet Cable 3. Power Adapter (6.8V, 2.5A) 4. Quick Installation Guide 5. CD-ROM with Manual 6. Vertical Stands Note : Please contact your reseller if any of the above items are missing. Important: Using a power supply other than that included with your router will result in the warranty of this product being declared void.

  • Page 7: System Requirements

    Alpha GIGABIT Secure Wireless Router 8350 3. SYSTEM REQUIREMENTS: External xDSL or Cable Modem with Ethernet Ports. PC or MAC with following minimum requirements: 1.25 Ghz processor 256MB Memory CD-ROM Drive Ethernet Adapter 10/100/1000 with TCP/IP Protocol Installed ® Windows XP/2000/Vista/ME or Mac® OS X v10.3/v10.2/v10.1or Linux Internet Explorer v6, Netscape®...

  • Page 8: Features

    StreamEngine Technology for Packet prioritization of Real-Time Applications Supports IPSec VPN (Virtual Private Network) Ethernet speed and link status LED indicators One Click Configuration Setup Wizard AlphaShield Firewall: AlphaGAP Logical Disconnection and Re-connection Full Stateful Packet Inspection (SPI) AlphaGAP Scheduler...
  • Page 9 Application Level Gateway Configuration for: MSN, FTP, NetMeeting, IPSec VPN, MMS, SIP, Wake On LAN, PPTP Pre-selectable and Configurable Port Rules for Gaming Internal Online Help Guide Support: AlphaShield Limited Life-Time Warranty Automatic Firewall Upgrade Notification Free Online and Telephone Technical Support Version 1.0...

  • Page 10: Hardware Guidelines

    Alpha GIGABIT Secure Wireless Router 8350 HARDWARE GUIDELINES: 5.1 Connections: All Ethernet Ports (WAN and LAN) are auto MDI/MDIX, meaning you can either use a straight-through or a crossover Ethernet cable. 2. 5 Auto MDI/MDIX LAN ports automatically sense the cable type when connecting to Ethernet-enabled computers for both WAN and LAN. 3.

  • Page 11: Leds

    Alpha GIGABIT Secure Wireless Router 8350 5.2 LEDs: 5 LOCAL NETWORK LEDs: The connection to an Ethernet-enabled computer on ports 1-5 is indicated by a solid light. When data is being transmitted, this LED will flash. 1 POWER LED: A solid light indicates a proper connection to the power supply. 1 WAN LED: A solid light indicates connection on the WAN port.

  • Page 12: Login

    Alpha GIGABIT Secure Wireless Router 8350 6. LOGIN: The Configuration Interface can be accessed from your Web browser. Type http://192.168.0.1 in the address window and press Enter. The Login screen will appear. Select a User Name. By default, there is no password. Simply leave this window blank Click Log In to proceed.

  • Page 13: Setup

    Alpha GIGABIT Secure Wireless Router 8350 7. SETUP: 7.1 Quick Start: The Wizard screen contains two wizards: Internet Connection Setup Version 1.0 Page 13...
  • Page 14 Before launching the Wizard, please make sure you have correctly followed all of the steps outlined in the Quick Installation Guide included in the package. SETTING UP THE ROUTER: Click the Launch Internet Connection Setup Wizard. Now you will see Welcome To The AlphaShield Setup Wizard screen. To continue click Next Step 1: Set your Password...
  • Page 15 Alpha GIGABIT Secure Wireless Router 8350 Step 2: Select Your Time Zone Select your local time zone from the pull-down menu. To continue click Next Step 3: Configure Your Internet Connection From the pulldown menu, choose your Internet Service Provider (ISP). If your ISP is not listed in the menu, or you do not know who your ISP is, simply select Not Listed or Don't Know from the menu.
  • Page 16 Alpha GIGABIT Secure Wireless Router 8350 Step 3: Configure Your Internet Connection DHCP CONNECTION (Dynamic IP Address) A MAC Address is a unique hardware address for devices on a Local Area Network. Enter the MAC Address of the computer that was originally connected to your broadband modem.
  • Page 17 Alpha GIGABIT Secure Wireless Router 8350 Step 3: Configure Your Internet Connection At the Set Username and Password Connection (PPTP) Enter: PPTP IP Address PPTP Subnet Mask PPTP Gateway IP Address PPTP Server IP Address Your Username Your Password. To verify your Password, Re-enter it below To continue click Next At the Set Username and Password Connection (L2TP) screen enter: L2TP IP Address...
  • Page 18 Alpha GIGABIT Secure Wireless Router 8350 At the Set Static IP Address Connection Enter: IP address Subnet Mask Gateway Address Primary and Secondary DNS Addresses To continue click Next Setup Complete Click Connect. This will save your settings and reboot the router Version 1.0 Page 18...

  • Page 19: Wan

    Alpha GIGABIT Secure Wireless Router 8350 7.2 WAN: The WAN section will help you choose one of 6 connection types: Static IP, DHCP, PPPoE, PPTP, L2TP, and BigPond. If you are using the PPPoE option, you will need to remove or disable any PPPoE client software on your computers. If you have any questions about your connection, please contact your Internet Service Provider (ISP).
  • Page 20 Alpha GIGABIT Secure Wireless Router 8350 DHCP WAN Mode: Enter a Host Name to identify your system to the ISP's server PPPoE WAN Mode: Enter the Username and Password you use to gain access to the Internet. To verify your Password, re-enter it below. Enter a Service Name (If your ISP requires it).
  • Page 21 Alpha GIGABIT Secure Wireless Router 8350 PPTP WAN Mode: Enter the PPTP IP Address provided by your ISP. Enter the PPTP Subnet Mask provided by your ISP. Enter the PPTP Gateway IP Address provided by your ISP. Enter the PPTP Server IP Address you are connecting to, also provided by your ISP.
  • Page 22 Alpha GIGABIT Secure Wireless Router 8350 L2TP WAN Mode: Enter: The L2TP IP Address provided by your ISP. The L2TP Subnet Mask provided by your ISP. The L2TP Gateway IP Address provided by your ISP. The L2TP Server IP Address provided by your ISP. Enter the Username and Password you use to gain access to the Internet.
  • Page 23 Alpha GIGABIT Secure Wireless Router 8350 DNS And Advanced Settings: These Options may be used on all WAN Modes: If you have the DNS servers provided to you by the ISP, please select the Use these DNS Servers. Please enter the Primary DNS Server provided by your ISP. Please enter the Secondary DNS Server provided by your IS.P Use the Default MTU is enabled by default.

  • Page 24: Lan Settings

    Alpha GIGABIT Secure Wireless Router 8350 7.3 LAN Settings: IP Address: Enter of the router on the local area network. The local network settings are based on the address assigned here. Subnet Mask: Use the of your router on the local area network. RIP Announcement is used with multiple routers to broadcast routing information.

  • Page 25: Dhcp

    Alpha GIGABIT Secure Wireless Router 8350 7.4 DHCP: Use this section to configure the built-in DHCP Server to assign IP addresses to the computers on your network. DHCP Settings: To connect to the LAN and Internet the DHCP Server function will assign your network devices the necessary information and you do not have to manually configure each device on your network with IP settings.
  • Page 26 Add DHCP Reservation: MAC address: Enter the MAC address manually or connect to the AlphaShield Router's Web-Management interface from the system and click Copy Your PC's MAC Address. Note: If you replace the Ethernet adapter in a computer that is using Static DHCP , you will need to Copy the PC's MAC Address again because every Ethernet adapter has a unique MAC address.

  • Page 27: Advanced

    Alpha GIGABIT Secure Wireless Router 8350 8. ADVANCED: Advanced Options allows you to configure a number of advanced features including ports, application priority, Internet access, filters, and advanced wireless settings. 8.1 Virtual Server: The Virtual Server option allows you to define a single public port on your router for redirection to an internal LAN IP Address and Private LAN port if required.

  • Page 28: Special Applications

    Alpha GIGABIT Secure Wireless Router 8350 8.2 Special Applications: The Special Application section is used to open single or multiple ports on your router when the router senses data sent to the Internet on a 'trigger' port or port range. Special ApplicationsRrules apply to all computers on your internal network. Application Level Gateway (ALG) Configurations: Application Level Gateway (ALG) Configurations, also known as ALG's provide special handling for a specific protocol or application.
  • Page 29 Alpha GIGABIT Secure Wireless Router 8350 Add/Edit Special Applications Rule: The Special Application section is used to open single or multiple ports on your router when the router senses data sent to the Internet on a "trigger" port or port range. Special Applications Rules apply to all computers on your internal network.

  • Page 30: Gaming

    Alpha GIGABIT Secure Wireless Router 8350 8.3 Gaming: The Gaming option is used to open multiple ports or a range of ports in your router and redirect data through those ports to a single PC on your network. This feature allows you to enter ports in various formats including, Port Ranges (100-50), Individual Ports (80, 68, 888), or Mixed (1020-5000, 689).

  • Page 31: Streamengine Networking Optimization

    Alpha GIGABIT Secure Wireless Router 8350 ® 8.4 StreamEngine Network Optimization: This next section will help you configure the StreamEngine Network Optimization. ® StreamEngine Technology improves your online gaming experience by ensuring that your game traffic is prioritized over other network traffic, such as FTP or Web. For best performance, use the Automatic Classification option to automatically set the priority for your applications.

  • Page 32: Routing

    Alpha GIGABIT Secure Wireless Router 8350 8.5 Routing: Add/Edit Route: The Routing option allows you to define fixed routes to defined destinations: Destination IP: Enter the Destination IP Address that the packets will be attempting to access. Netmask: Specify which portion of the Destination IP signifies the network trying to be accessed, and which part signifies the packets to which the host will be routed.

  • Page 33: Access Control

    Alpha GIGABIT Secure Wireless Router 8350 8.6 Access Control: The Access Control option allows you to control access in and out of your network. Use this feature to grant access only to approved sites, limit web access based on time or dates, and/or block Internet access for applications like P2P utilities or games.
  • Page 34 Alpha GIGABIT Secure Wireless Router 8350 Step 1: Choose Policy Name: Policy Name. Typically, this would be a system name or user name such as "John's Computer." Click Next to continue. Step 2: Select Schedule: Select the Schedule of times when you want the policy to apply. If you do not see the schedule you need in the list of schedules, Go to the Tools >...
  • Page 35 Alpha GIGABIT Secure Wireless Router 8350 Step 4: Select Filtering Method: Apply Web Filter: With this option is enabled, the specified system will only have access to the Web sites listed in the Web filter section. Log Internet Access: When this option is enabled, all of the Web sites visited by the specified machine will be logged.

  • Page 36: Web Filter

    Alpha GIGABIT Secure Wireless Router 8350 8.7 Web Filter: The Web Filter options allows you to set-up a list of allowed Web sites that can be used by multiple users. When Web Filter is enabled, all other Web sites not listed on this page will be blocked. To use this feature, you must also select the "Apply Web Filter"...

  • Page 37: Mac Address Filters

    Alpha GIGABIT Secure Wireless Router 8350 8.8 MAC Address Filters: The MAC (Media Access Controller) Address filter option is used to control network access based on the MAC Address of the network adapter. A MAC address is a unique ID assigned by the manufacturer of the network adapter. This feature can be configured to ALLOW or DENY network/Internet access.

  • Page 38: Firewall

    AlphaGAP’s effective protection technique, please see AlphaGAP in our glossary, or visit our website at www.alphashield.com To set a specified time to deny or allow access on your network, select your appropriate option from the Allow/Deny all Access During down menu.

  • Page 39: Inbound Filters

    Alpha GIGABIT Secure Wireless Router 8350 8.11 Inbound Filters: The Inbound Filter option is an advanced method of controlling data received from the Internet. With this feature you can configure inbound data filtering rules that control data based on an IP address range. Inbound Filters may be used for limiting access to a server on your network to a system or group of systems.

  • Page 40: Schedules

    Alpha GIGABIT Secure Wireless Router 8350 8.12 Schedules: The Schedule configuration option is used to manage schedule rules for various firewall and parental control features. Add/Edit Schedule Rule: Enter the Schedule Name. To select the Day(s) Place a checkmark in the boxes for the desired days or select the All Week radio button to select all seven days of the week.

  • Page 41: Tools

    Alpha GIGABIT Secure Wireless Router 8350 9 TOOLS: 9.1 Admin: The Admin option is used to set a password for access to the Web-based management. By default there is no password configured. It is highly recommended that you create a password to keep your new router secure. Admin Password To Set Admin Password Enter a Password of your choice...
  • Page 42 Alpha GIGABIT Secure Wireless Router 8350 USB File Sharing: Select Enable Remote Access to USB files to allow the Remote User to access the USB files. Select the port that you want the Remote User e.g. 8081 Select the USB Access Inbound Filer to allow the Remote user to access files.

  • Page 43: Time

    Alpha GIGABIT Secure Wireless Router 8350 9.2 Time: The Time Configuration option allows you to configure, update, and maintain the correct time on the internal system clock. From this section you can set your local time zone and set the Time Server. Daylight Saving Settings can also be configured to automatically adjust the time when needed.

  • Page 44: Print Server Setup

    Secure Wireless Router 8350 9.3 Print Server Setup: Your AlphaShield Router includes an integrated print server that allows a printer to be shared between multiple computers on your network. From this page you can select which printing protocols to enable.

  • Page 45: Email

    Alpha GIGABIT Secure Wireless Router 8350 9.5 Email: The Email feature can be used to send the system log files, router alert messages, and firmware update notifications to your email address. Email Settings: From Email address: Enter the address that will appear as the sender when you receive a log file or firmware upgrade notification via email.

  • Page 46: System

    Alpha GIGABIT Secure Wireless Router 8350 9.6 System: The System Settings section allows you to reboot the device or restore the router to the factory default settings. Restoring the unit to the factory default settings will erase all settings including any rules that you've created. System Commands: To restart the router click on Reboot the Device.

  • Page 47: Firmware

    To check for the latest firmware, click Check Online Now for Latest Firmware Version Firmware Upgrade: Click the Browse button to locate AlphaShield upgrade file on your computer. Once you have found the file to be used, click the Upload button below to start the firmware upgrade process.

  • Page 48: Dynamic Dns

    Alpha GIGABIT Secure Wireless Router 8350 9.8 Dynamic DNS: Dynamic DNS allows you to host a server (Web, FTP, Game Server, etc…) using a domain name that you have purchased (www.whateveryournameis.com) with your dynamically assigned IP address. Most broadband Internet Service Providers assign dynamic (changing) IP addresses.

  • Page 49: Status

    Alpha GIGABIT Secure Wireless Router 8350 10. STATUS: The Status items are mainly informational. 10.1 Device Info: General: Time option displays the time and date that the router is set to. Firmware Version option displays the currently loaded firmware version. WAN: Connection Type shows the Internet connection type that is being used.

  • Page 50: Routing Table

    Alpha GIGABIT Secure Wireless Router 8350 LAN: MAC Address displayed for your local area network. IP Address displays the router on your local area network. Subnet Mask displays the router on your local area network. DHCP Server indicates if the router is acting as a DHCP server on the local area network.

  • Page 51: Print Serve Status

    Secure Wireless Router 8350 10.3 Print Server Status: Your AlphaShield Router includes an integrated print server that allows a printer to be shared between multiple computers on your network. This page displays status information about the print server and any attached printer.

  • Page 52: Statistics

    Alpha GIGABIT Secure Wireless Router 8350 10.5 Statistics: Network Traffic Stats: Traffic Statistics: Displays packets passing through your router. Refresh Statistics: Updates the screen with the latest router statistics. Clear Statistics: Clears all of the values on the screen. LAN Statistics: Sent shows the number of packets transmitted to the local area network.

  • Page 53: Lan Port Status

    Alpha GIGABIT Secure Wireless Router 8350 10.6 LAN Port Status: Traffic Statistics simply displays Receive and Transmit packets passing through your router. 10.7 Active Sessions: The Active Session page displays the full details of active sessions to your router. Version 1.0 Page 53...

  • Page 54: Switch Forwarding

    Alpha GIGABIT Secure Wireless Router 8350 10.8 Switch Forwarding: This page displays the full details of Ethernet switching in your router. Version 1.0 Page 54...

  • Page 55: Glossary

    Alpha GIGABIT Secure Wireless Router 8350 11. GLOSSARY: Access Control List - ACL. Database of network devices that are allowed to access resources on the network. Access Point - AP. Device that allows wireless clients to connect to it and access the network Ad-hoc network - Peer-to-Peer network between wireless clients Address Resolution Protocol - ARP.
  • Page 56 Alpha GIGABIT Secure Wireless Router 8350 Broadcast – Transmitting data in all directions at once Browser – A program that allows you to access resources on the web and provides them to you graphically Cable modem – A device that allows you to connect a computer up to a coaxial cable and receive Internet access from your Cable provider Card Bus –...
  • Page 57 Alpha GIGABIT Secure Wireless Router 8350 DNS – Domain Name System. Translates Domain Names to IP addresses DOCSIS – Data Over Cable Service Interface Specifications. The standard interface for cable modems Domain name – A name that is associated with an IP address Download –...
  • Page 58 Alpha GIGABIT Secure Wireless Router 8350 Graphical user interface – GUI H.323 – A standard that provides consistency of voice and video transmissions and compatibility for videoconferencing devices Half-duplex – Data cannot be transmitted and received at the same time Hashing –...
  • Page 59 Alpha GIGABIT Secure Wireless Router 8350 IP – Internet Protocol IP address – A 32-bit number, when talking about Internet Protocol Version 4, that identifies each computer that transmits data on the Internet or on an Intranet IPsec – Internet Protocol Security IPv6 –...
  • Page 60 Alpha GIGABIT Secure Wireless Router 8350 NAT – Network Address Translation allows many private IP addresses to connect to the Internet, or another network, through one IP address NetBEUI – NetBIOS Extended User Interface is a Local Area Network communication protocol. This is an updated version of NetBIOS NetBIOS –...
  • Page 61 Alpha GIGABIT Secure Wireless Router 8350 Repeater – Retransmits the signal of an Access Point in order to extend it’s coverage RIP – Routing Information Protocol is used to synchronize the routing table of all the routers on a network RJ-11 –...
  • Page 62 Alpha GIGABIT Secure Wireless Router 8350 Unicast – Communication between a single sender and receiver Universal Plug and Play – A standard that allows network devices to discover each other and configure themselves to be a part of the network UPnP –...

  • Page 63: Technical Specifications

    Alpha GIGABIT Secure Wireless Router 8350 12. TECHNICAL SPECIFICATIONS: Internal Dual Processing Hardware Interfaces Standard Certifications LED Indicators Advanced Firewall Features Software Features Device Management Power Requirements Dimensions and Weight Environmental Operation Mean Time Before Failure (MTBF) Warranty Version 1.0 Dedicated 250 MHz High Speed Network Processor Ip3023 Dedicated High Speed Multi-Port Gigabit Switch &...

  • Page 64: Support

    If the original purchaser can prove that he or she was hacked while using a properly installed Alpha enabled, AlphaShield Inc. will accept the return of the product and provide a full refund (with proof of purchase) or replace the product at AlphaShield's option.

  • Page 65: Service And Repairs

    13.4 RMA Card: AlphaShield Inc. warrants this product to be free of defects and to be fully functional for a period of 24 months from the date of original purchase. AlphaShield will repair or replace at AlphaShield Inc.'s option any unit, without cost, during this period, if the unit is found to be defective for any reason other than abuse or incorrect usage or installation.

  • Page 66: Copyright

    You may not copy, modify, adapt, translate into any language, distribute, or create derivative works based on the software and/or hardware without the prior written consent of AlphaShield Inc. and/or its subsidiaries and certified partners. You may not assign, rent, lease, or lend the software and/or hardware to any person or entity.

  • Page 67: Customer Remedies

    Alpha You can also obtain a replacement universal power adapter directly from AlphaShield Inc. AlphaShield Inc. will charge an amount of $8.99 U.S. funds for a replacement power adapter plus any additional shipping and handling charges incurred.

  • Page 68: Important Notices

    Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. For detailed warranty information applicable to products purchased, please contact the AlphaShield head office. 14.2 FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this...

  • Page 69: Ic Statement

    Alpha GIGABIT Secure Wireless Router 8350 14.4 IC Statement: Operation is subject to the following two conditions: This device may not cause interference and; This device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate with an antenna having a maximum gain of 7dBi.

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