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Amanda@Mini-SOHO Quick Setup
Using the Voicemail Utility Program (VUP)
1)
Physical Installation
Remove the Mini-SOHO from the box. Hang it on the wall using the template provided with the
system.
Connect power to the Mini-SOHO.
Connect the Mini-SOHO to 2 or 4 PBX extensions.
2) Installing the VUP software on your Laptop or PC
Insert Disk 1 of 2 in your floppy drive.
Click Start => Run, and type A:\Setup and press enter to launch the VUP
Installation wizard, follow the prompts on the screen.
When the installation is finished, remove the floppy from your drive.
3) Connecting your Laptop or PC to your
Using the 9-pin serial cable provided with the Amanda@Mini-SOHO, connect one end to an
available COM port on your laptop or PC and the other end to the 9-pin connector on the Mini-
SOHO.
Important Note: The cable provided with the Mini-SOHO is a straight through serial cable. Null
modem cables and adapters will not work with the Mini-SOHO. Please use the cable provided with
the Mini-SOHO.
4) Connecting to the
Amanda@Mini-SOHO
Click Start => Programs => VUP 5.02 => VUP 5.02 to start the voicemail utility program.
Once the VUP is running, you'll see the following screen:
Amanda@Mini-SOHO
for the First Time
1
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Summary of Contents for Am Mini-SOHO
- Page 1 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) Physical Installation Remove the Mini-SOHO from the box. Hang it on the wall using the template provided with the system. Connect power to the Mini-SOHO. Connect the Mini-SOHO to 2 or 4 PBX extensions.
- Page 2 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) 5) Configuring your COM Port Click on the “Communication” menu and “COM Port” to open the COM Port Selection window. As default, the VUP is configured to use COM 1 to receive and send data from and to the Mini-SOHO.
- Page 3 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) Scroll through the list of PBX types and click on the closest possible match to your telephone system. In the example screen above, the AT&T/Lucent Partner II is selected. Click OK to choose your selection.
- Page 4 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) At the Wizard welcome screen, click the start button to proceed. Next you’ll see page 1 of 8 used to configure your system. Here’s what you’ll see: 9) Defining your PBX Parameters On page 1 you should define your day and night operator extension.
- Page 5 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) digit extensions but cannot mix and match. Enter the extension number you wish to designate as your day and night mode operator. This is where callers will be sent when they press 0 during day and night mode.
- Page 6 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) 11) List of Mailboxes (Mailbox Creation) Page 3 is where you build your mailboxes. The Mini-SOHO supports 2 types of mailboxes, real and virtual. Real mailboxes are associated to a physical telephone extension where virtual mailboxes don’t have any association to an extension.
- Page 7 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) 12) Notification Parameters Page 4 is where your message waiting indicators are defined. These codes are dialed to enable and disable message-waiting indicators on your telephone. In the above example, the Mini-SOHO will dial #09 pause then dial the extension to enable the message-waiting indicator on your telephone.
- Page 8 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) manufacturers you may need to edit or add new patterns. The Mini-SOHO supports up to 20 different in-band integration patterns! The operation for each pattern can be defined to perform a number of different actions.
- Page 9 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) Menu 8 is used for callers to quickly leave a message for a mailbox without ringing their extension. Menu 9 is used by mailbox owners to login to their mailbox so they can retrieve messages, record their personal greeting or change mailbox settings.
- Page 10 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) the Mini-SOHO to switch between day mode, night mode, break mode, and holiday mode using the “Auto” mode of operation. When clicking on the “Time & Date” here’s what you’ll see: Note: Now is a good time to verify that your system time and date are set correctly.
- Page 11 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) Once you setup your daytime hours, the Mini-SOHO will automatically switch to night mode on the off hours. In the example above, the daytime mode starts at 9:00am and will stay in day mode until 17:00 (you must specify your hours using military time).
- Page 12 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) Click OK to continue, and enter 1234 as the password when prompted. The VUP will send your new configuration to the Mini-SOHO. The VUP will state “Data Transfer is successfully completed” when finished.
- Page 13 Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) 20) Testing your Amanda@Mini-SOHO Before leaving the customer site, must make sure you test the following: Call Transfers Integration Message Waiting Indication Note: Keep in mind the default password for all mailboxes is 1234.
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Page 14: Troubleshooting
Amanda@Mini-SOHO Quick Setup Using the Voicemail Utility Program (VUP) When running the VUP after completing the installation and sending all of your data to the system, make sure you always “Read Parameters” from the system before making any changes or sending new information the system.
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