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2Wire HOME PORTAL 100SW Installation Manual

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I n s t a l l a t i o n G u i d e f o r M o d e l s 1 0 0 S a n d 1 0 0 S W

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  • Page 1 I n s t a l l a t i o n G u i d e f o r M o d e l s 1 0 0 S a n d 1 0 0 S W...

  • Page 2: Safety Information

    OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. 2Wire, Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

  • Page 3: Table Of Contents

    Install the 2Wire Gateway USB driver ........
  • Page 4 2Wire Wireless USB Adapter ........

  • Page 5: Networking Technology Overview

    Networking Technology Overview A home network consists of two or more computers that have been connected so they can “talk” with each other. Individual users can now connect to Web servers worldwide through the Internet, a global computer network. A home network enables computer users in a household to share one Internet connection, share files without trading disks, and share peripherals such as printers and external drives.

  • Page 6: Wireless

    HomePortal The 2Wire HomePortal residential gateway makes it possible to create a home network using any of the above technologies. By enabling you to connect the computers in your home, the HomePortal provides you with all the benefits of networking, including the ability to share one Internet connection among all the computers and computer users in your household.

  • Page 7: Step 1: Getting Started

    Internet sharing and security capabilities. For more information on the HomePortal firewall, see Technical Support at www.2Wire.com. If you have any of the following (or similar) applications installed on your computers, remove or disable them according to the manufacturer’s instructions before proceeding.

  • Page 8: System Requirements

    • At least one computer with CD-ROM • 5 MB of available hard disk space for 2Wire HomePortal software • Windows 98, 98SE, Windows ME, Windows NT 4.0 with Service Pack 6, Windows 2000, Windows XP, or Mac OS 8.6 or higher •...

  • Page 9: Step 2: Connect Your First Computer To The Homeportal

    Wireless adapters are purchased separately from the HomePortal. Recommended for: Mobile computers such as laptops. * If you use a 2Wire wireless adapter (PC card or USB adapter) in your computer for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup, but you will need to install the driver.

  • Page 10: Ethernet Connection

    Ethernet Connection Requires a computer with an Ethernet port Connect the Ethernet cable from your broadband modem to the port on the BROADBAND MODEM HomePortal. Connect the provided Ethernet cable from your computer to the port on the LOCAL ETHERNET HomePortal.

  • Page 11: Usb Connection

    USB Connection Requires a Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer with an available USB port Note: In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer can be directly connected to the HomePortal via USB. Additional computers may be added to the network using connection options such as home phoneline networking (HomePNA).

  • Page 12: Install The 2Wire Gateway Usb Driver

    Install the 2Wire Gateway USB driver Before installing your HomePortal software, you must install the 2Wire Gateway USB driver on your computer. The following screens show the installation under Windows 98SE and may vary somewhat on Windows ME, Windows 2000, and Windows XP.
  • Page 13 Select and click The updated driver Next Click Next Note: If asked to insert your Windows CD, please do so and follow the onscreen instructions. If you don’t have your Windows CD handy, look for the Windows.cab files in the locations listed below: C:\WINDOWS\options\cab C:\WINDOWS...

  • Page 14: Check Your Connections

    HomePNA network adapters can be found in the individual adapter package (if purchased separately) or on your HomePortal Setup Wizard CD (if included with your HomePortal). The HomePNA adapter shown in the following example is a 2Wire PC Port Phoneline Adapter. Connect the Ethernet cable from your broadband modem to the...

  • Page 15: Check Your Connections

    Connect the provided AC power adapter from the HomePortal’s port to an electrical outlet. POWER The green light on the front of the HomePortal should come on. POWER Connect the remaining cable from the broadband modem to your broadband service (cable or DSL wall jack).

  • Page 16: Network With Ethernet Hub Or Switch

    Network with Ethernet Hub or Switch Computer has Ethernet adapter and you are using an Ethernet hub or switch Note: The HomePortal has an auto-crossover port. You do not need to use a special crossover cable or make any changes to the configuration of your HomePortal, Ethernet hub, or switch. The HomePortal will establish the type of port needed during setup.

  • Page 17: Check Your Connections

    Install your wireless adapter according to the manufacturer’s instructions (see note below). Note: If you use a 2Wire wireless adapter (PC card or USB adapter) for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal...

  • Page 18: Check Your Connections

    See Appendix A for detailed installation instructions. If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for detailed configuration instructions.

  • Page 19: Step 3: Install The Homeportal Software

    Step Install the HomePortal Software Before installing the HomePortal software, it is very important that you locate your HomePortal key code and disable any conflicting applications such as firewall and file- and printer-sharing applications. See Step 1, “Getting Started.” Installing the HomePortal Setup Wizard on Windows PCs Note: Close all programs before running the HomePortal Setup Wizard.

  • Page 20: Installing The Homeportal Setup Wizard On Macintosh Computers

    Note: Close all programs before running the HomePortal Setup Wizard. Place the HomePortal Setup Wizard CD in the CD-ROM drive of your computer. Double-click on the 2Wire icon. Double-click the 2Wire install icon and click Continue Click to copy the HomePortal software to a folder called...

  • Page 21: Step 4: Add Computers To The Network

    See Appendix A for detailed installation instructions. If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for...

  • Page 22: Usb Connection

    HomePortal to the USB port on your computer. Before installing your HomePortal software on this computer, you must install a 2Wire Gateway USB driver. See page 8 for detailed instructions on installing this driver. Repeat Step 3 “Install the HomePortal Software” on page 15.

  • Page 23: Home Phoneline Networking (Homepna) Connection

    HomePNA network adapters can be found in the individual adapter package (if purchased separately) or on your HomePortal Setup Wizard CD (if included with your HomePortal). The HomePNA adapter shown in the following example is a 2Wire PC Port Phoneline Adapter. Install the HomePNA adapter according to the manufacturer’s instructions.

  • Page 24: Wireless Connection

    See Appendix A for detailed installation instructions. If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for detailed configuration instructions.

  • Page 25: The Homeportal Indicator Lights

    The HomePortal Indicator Lights HomePortal indicator and status lights The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the , and POWER BROADBAND LINK HOME lights. NETWORK Power light Operating state...

  • Page 26: Diagnosing Connection Problems

    This section describes some connection problems you may encounter with your HomePortal home network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the 2Wire online Help system, or if the suggestions provided do not solve the problem, call your Technical Support provider.

  • Page 27: Appendix A: 2Wire Wireless Adapter Installation

    2Wire Wireless Adapter Installation 2Wire Wireless PC Card The Wireless PC Card is a wireless network card that fits into any standard PC Card Type II slot. A standard Ethernet card requires a cable connection to a hub or a patch panel. Using the Wireless PC Card, you have the same connectivity without the wires.

  • Page 28: Installing Drivers For Windows 98Se

    Installing Drivers For Windows 98SE Power on your computer. The Add New Hardware Wizard opens. Click Next continue. When the next window opens, select Search for a better driver for your device , and click (Recommended) Next Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck Floppy disk , select the...

  • Page 29: Installing Drivers For Windows Me

    Windows locates the best driver for your device. Click to continue. Next After the drivers are copied, click Finish When the System Setting Change window opens, click to reboot your computer and complete the installation. Installing Drivers For Windows ME Power on your computer and insert the HomePortal Setup Wizard CD into your CD- ROM drive.

  • Page 30: Installing Drivers For Windows 2000

    After the driver files are copied, click Finish When the System Settings Change window opens, click to reboot your computer and complete the installation. Installing Drivers For Windows 2000 Power on your computer and insert the HomePortal Setup Wizard CD into your CD- ROM drive.
  • Page 31 When the Locate Driver Files window opens, uncheck , select the Floppy disk drives checkbox, and click ROM drives Next When the Driver Files Search Results window opens, click Next When the Digital Signature Not Found window opens, click to copy the driver files.

  • Page 32: Installing Drivers For Windows Xp

    Click to complete the installation. Finish Installing Drivers For Windows XP Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your CD-ROM drive. When the Found New Hardware Wizard window opens, select Install from a list or and click specific location (Advanced) to continue.
  • Page 33 If the Hardware Installation window opens, click to copy the driver Continue Anyway files. If the Hardware Installation window does not open, continue to step 5. Click to complete the installation. Finish To manually configure the Windows XP wireless client, refer to Appendix B.

  • Page 34: 2Wire Wireless Usb Adapter

    2Wire Wireless USB Adapter The Wireless USB Adapter is a wireless networking device that is connected to a USB port on your computer using a USB cable. Using the Wireless USB Adapter, you can communicate with one or more computers that are equipped with wireless adapters. Where a standard Ethernet card requires a cable connection to a hub or a patch panel, wireless networking provides the same connectivity without the wires.

  • Page 35: Installing Drivers For Windows 98Se

    Installing Drivers For Windows 98SE Power on your computer. The Add New Hardware Wizard opens. Click Next continue. When the next window opens, select Search for a better driver for your device , and click (Recommended) Next Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck Floppy disk , select the...

  • Page 36: Installing Drivers For Windows Me

    Windows locates the best driver for your device. Click to continue. Next After the drivers are copied, click Finish When the System Setting Change window opens, click to reboot your computer and complete the installation. Installing Drivers For Windows ME Power on your computer and insert the HomePortal Setup Wizard CD into your CD- ROM drive.

  • Page 37: Installing Drivers For Windows 2000

    After the driver files are copied, click Finish When the System Settings Change window opens, click to reboot your computer and complete the installation. Installing Drivers For Windows 2000 Power on your computer and insert the HomePortal Setup Wizard CD into your CD- ROM drive.
  • Page 38 When the Locate Driver Files window opens, uncheck , select the Floppy disk drives checkbox, and click ROM drives Next When the Driver Files Search Results window opens, click Next When the Digital Signature Not Found window opens, click to copy the driver files.

  • Page 39: Installing Drivers For Windows Xp

    Click to complete the installation. Finish Installing Drivers For Windows XP Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your CD-ROM drive. When the Found New Hardware Wizard window opens, select Install from a list or and click specific location (Advanced) to continue.
  • Page 40 If the Hardware Installation window opens, click to copy the driver Continue Anyway files. If the Hardware Installation window does not open, continue to step 5. Click to complete the installation. Finish To manually configure the Windows XP wireless client, refer to Appendix B.

  • Page 41: Appendix B: Third-Party Wireless Adapter Configuration

    Appendix Third-party Wireless Adapter Configuration After your 802.11b wireless adapter is installed in your computer, you must configure it to communicate with the HomePortal. This section describes how to configure a variety of third-party wireless Ethernet (IEEE 802.11b) adapters to operate with the HomePortal: Agere ORiNOCO PC Card - Silver or Gold Page 38 Cisco Aironet 340 Series 11Mbps Wireless LAN Adapter...

  • Page 42: Agere Orinoco Pc Card - Silver Or Gold

    Agere ORiNOCO PC Card - Silver or Gold Consult the documentation provided with your wireless adapter to install the Agere ORiNOCO PC Card - Silver or Gold, then follow these steps: From the Start menu, select Programs > ORiNOCO > Client Manager The ORiNOCO Client Manager screen appears.
  • Page 43 Configuration screen appears. In the Network Name field, enter the word “ ” followed by the last three digits of 2WIRE your HomePortal serial number, located on the bottom of your HomePortal. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “...

  • Page 44: Cisco Aironet

    In the TCP/IP Behavior field, check the Renew checkbox. IP Address when selecting this profile Click . The following screen appears. Finish Click Cisco Aironet Consult the documentation provided with your wireless adapter to install the Cisco Aironet adapter, then follow these steps: Double-click the Aironet Client Utility icon on your desktop.
  • Page 45 Name field, enter a client name. The client name identifies your PC. In the SSID1 field, enter the word “ ” 2WIRE followed by the last three digits of your HomePortal serial number. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “...

  • Page 46: D-Link Air Dwl-650

    Click . The Profile Manager screen appears. Your profile name should now appear in the second line of the Profile Management field, indicating that your Cisco adapter is properly configured. Click D-Link Air DWL-650 Consult the documentation provided with your wireless adapter to install the D-Link Air DWL-650, then follow these steps: From the Start menu, select Programs >...
  • Page 47 In the Mode field, enter Infrastructure In the SSID field, enter the word “ ” 2WIRE followed by the last three digits of your HomePortal serial number. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “...

  • Page 48: Apple Airport Card

    In the AirPort Network panel, click the Choose pull-down menu. Network Select your wireless network name. Your wireless network name is “ ” followed by 2WIRE the last three digits of your HomePortal serial number, located on the bottom of your HomePortal.

  • Page 49: Other Wireless Ethernet Adapters

    Set the wireless network name. The wireless network name of your HomePortal is in all capital 2WIRE letters, followed by the last three digit of the HomePortal serial number located on the bottom of your HomePortal. For example, if the last three digits of your HomePortal serial number are 102, your HomePortal network name would be 2WIRE102.
  • Page 50 Available networks your wireless access point. The wireless access point displays as “ in all capital letters, 2WIRE” followed by the last three digits of the HomePortal serial number (located on the bottom of your HomePortal). In the...

  • Page 51: Regulatory Information

    If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

  • Page 52: License Agreement

    (i) at the expiration of the warranty period; (ii) if the Product has been modified or altered in any way; (iii) if the defect is the result of an event after delivery to the Licensee; (iv) if Licensee is in breach of any agreement with 2Wire; (v) if the Product has not been installed, operated, repaired or maintained in accordance with any installation, handling, maintenance, or operating instructions supplied by 2Wire;...
  • Page 53 7. Miscellaneous. This Agreement and the licenses granted hereunder are assignable or transferable by Licensee only in conjunction with the sale and transfer of the 2Wire Product within which the software was first delivered. 2Wire may assign this Agreement in whole or in part. Any notice, report, approval or consent required or permitted hereunder shall be in writing.

  • Page 54: Limited Hardware Warranty

    Return the product to the place of purchase. If 2Wire Customer Support determines that the product may be defective, they will issue you an RMA number to place on the outer package of the product. 2Wire cannot accept any product without an RMA number on the package.
  • Page 55 5100-000140-000 Rev B...

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